Hybris Marketing i Hybris CommerceSolutionSavršen spoj za personalizirano korisničko iskustvo
Sanja Martinec, Danko Rupčić
• Hybris Commerce
– hybris Commerce solution
– Accelerators
– Customer Experience
– Product Catalog
– Omni-channel order management
– Assisted Service Mode
• Hybris Marketing
– Hybris Marketing produkti
– Korisničko sučelje
– Put do zadovoljnog kupca
• Follow the leader
• Reference
Sadržaj
Hybris Commerce solution
SAP Hybris Commerce solution helps businesses to target and engage with consumers better, wherever they are. Consistent, personalized experiences drive customer satisfaction and revenues.
KEY FUNCTIONALITIES
• Experience Management provides contextual
experiences with an integrated, intelligent and
automated content management solution
• Product Content Management allows the
collaborative process to build, manage and
publish valuable product data
• SAP hybris is omni-channel at its core. SAP
hybris commerce software helps integrate all
digital and physical customer touchpoints onto a
single platform – including online, mobile, point-
of-sale/in-store, call center, and social media.
Accelerators
Accelerators
Customer experience
Product catalog
Omni-channel order management
Assisted Service Mode
Hybris Marketing
Hybris Marketing produkti
Korisničko sučelje
Put do zadovoljnog kupca
Follow the leader
Follow the leader
Reference