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HUMAN FACTORS TRAINING FOR SAFETY CRITICAL ORGANISATIONS 1
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Human factors training

Mar 20, 2017

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Page 1: Human factors training

HUMAN FACTORS TRAINING FOR SAFETY CRITICAL ORGANISATIONS

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Page 2: Human factors training

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Human factors training Originally developed by NASA and the airline industry to counter the

70% + of aviation accidents in which Human Error contributory factor

Mandatory training in commercial and military aviation and adopted in a wide range of other high reliability and safety critical industries

Training focusses on non-technical aspects of factors and is applied in different industries under different titles including: Human Factors Human Performance Crew Resource Management (aviation) Team Resource Management

Page 3: Human factors training

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Human FactorsHuman Factors Competence Teamwork & leadership Situational awareness Decision making Communication Workload management Fatigue Human error

Procedural Competence Procedure knowledge Procedure adherence

Technical Competence Technical knowledge Knowledge of systems Technical skills

Page 4: Human factors training

HumanFactorsTraining

Human error

Teamwork, leadership, followership

Communication

Situational awareness

Threat and error management

Decision making

Workload management

Fatigue

Case studies

Typical elements of human factors training

Page 5: Human factors training

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HumanFactorsTraining

The principles of Human Factors training are applicable across the whole organization - not only where discrete teams are obvious.

HF skills are equally relevant in situations where individuals, such as single person field crews, are operating ‘alone’ or interacting with the wider organization and outside stakeholders.Can be applied throughout

the organization

Page 6: Human factors training

Human Factors program aims Equip participants with practical non-technical skills and

knowledge which they can use in their day to day work

Develop attitudes and behaviors which positively contribute to safety

Develop skills which assist participants to avoid, trap and mitigate errors

Optimize the use of all available resources including people, processes and technology to enhance safety and operational efficiency

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Page 7: Human factors training

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Typical program(1) Site Visit

• Site visits – familiarisation• Observation and informal discussion

(2) Course Design

• Program• Manual• Courseware

(3) Rollout

• Human factors/TRM training• Trainer-the-trainer• Coach and assess trainers

Page 8: Human factors training

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Typical program(1) Site Visit

• Site visits – familiarisation• Observation and informal discussion

(2) Course Design

• Program• Manual• Courseware

(3) Rollout

• Human factors/TRM training• Trainer-the-trainer• Coach and assess trainers

Page 9: Human factors training

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Typical program(1) Site Visit

• Site visits – familiarisation• Observation and informal discussion

(2) Course Design

• Program• Manual• Courseware

(3) Rollout

• Human factors/TRM training• Trainer-the-trainer• Coach and assess trainers

Page 11: Human factors training

Primary Outcomes

Reduction in errors, incidents and accidents

Enhanced efficiency and employee morale

Page 12: Human factors training

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Global Air Training

www.globalairtraining.com

Human Factors Training

https://www.globalairtraining.com/safety.php