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COMPENSATION SYSTEMIN EMAMI PAPER MILLS LTD. AT BALASORE This dissertation report submitted as a partial fulfillment of the requirement of the curriculum of MBA program of Fakir Mohan University. Submitted By ALOK KUMAR PALAI Roll No: - 13201FM094023 DEPARTMENT OF BUSINESS MANAGEMENT FAKIR MOHAN UNIVERSITY VYASA VIHAR, BALASORE 2009-2011
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Page 1: HR

“COMPENSATION SYSTEM”IN

EMAMI PAPER MILLS LTD. AT BALASORE

This dissertation report submitted as a partial fulfillment of the requirement of the curriculum of MBA program of Fakir Mohan University.

Submitted ByALOK KUMAR PALAI

Roll No: - 13201FM094023

DEPARTMENT OF BUSINESS MANAGEMENTFAKIR MOHAN UNIVERSITYVYASA VIHAR, BALASORE

2009-2011

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Declaration

I, Sri ALOK KUMAR PALAI do here by declare that the dissertation report entitled “A review of compensatory system” at Emami Paper Mills Ltd. submitted by me in partial fulfillment of the requirement of Master of Business Administration course of Fakir Mohan University, Balasore is my own and original work and has not been submitted for published elsewhere.

Alok Kumar Palai Roll.No 13201FM094023

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Acknowledgement

I deem my deep sense of gratitude to my guide Mr. M.K.Padhi Manager (P & PR), Emami Paper Mills Ltd. Who has been constant source of inspiration and it were his relentless efforts with the help of which I could tide over trouble waters.

Thanks to those executives and non-executives of Emami whose extended cooperation helped me in my successful completion of my project within the stipulated period of time.

Last but not the least; I would also like to express my thanks to my faculty Dr. B B Mohapatro for giving their valuable suggestion and helping me in putting my best effort for the preparation of the dissertation.

Alok Kumar Palai

Roll.No 13201FM094023

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Preface

The HR is very common thing with uncommon attitude in every organization because managing human resources is one of the top job in present scenario of this globalised world. In India the trend of HR practices is changing very fast as per the changing the changing business scenario.

Before few decades HR functions were basically concentrated with the major objectives of the day to day functioning of the organization and the general administrative works like training, recruitment and selection, compensation, industrial relation etc. Compensation being the sensitive part in the HR practices needs to be handled with utmost care. This can ensure retaining, attracting, and motivating diversified work force.

The basic purpose of this research and preparing report is to have a well understanding in the compensatory structure of the organization and finding solution for different aspect of problem related to compensation.

The whole study has been emphasized in the study of HR in Business Management Program.

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Contents

Chapter-1

Introduction ObjectiveScopeLimitation

Chapter-2

Company Profile

Chapter-3

Theoretical Framework

Chapter-4

Data Interpretation and AnalysisChapter-5

Questionnaire, Question Analysis

Chapter-6Conclusion, Bibliography

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Chapter-1 Introduction

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Introduction:

Industrial environment is changing very fast owing to competitive scenario in local and global markets. The organization has therefore, to endeavor to meet the growing challenges of technologies, competition and growth along with meeting the aspirations of its shareholders and promoters. The management of strategic HR by identifying, developing, maintaining and utilizing the full potentials of human resources becomes of paramount importance to provide the much needed competitive edge to growth of any organization. This can only be achieved by building excellent competencies among people to face global challenges.

In organization requires various machineries and materials to achieve its goal side by side manpower plays a vital role in handling these.

The organizations goals are achieved by human resources who use the machineries and materials to achieve the goals of any organizations. A sound manpower management will make an organization successful. For any organization, its employees are its most valuable assets and the management will always by to retain its employees. Unless emphasis is given on giving the employees the healthiest working atmosphere it will be difficult to retain them and it retained the management can not get the desired result from the employees.

Today, the progress of any nation is measured from the extent of its industrialization.On the other hand,industrialization gives the birth to many hazards, which pose danger to the safety of persons working in the industry and to the people living in the vicinity.In the after month of Bhopal Tragedy,Govt.of India, brought a number of regulation, in so far as safety,health and environment with special reference to chemical industries.In the above context, it has become obligataroy on the part of the industries especially that are hazardous in nature to formulate their own emergency preparedness plan.

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M/s.E.P.M. has taken all possible measures to prevent occurrence

of any incidence leading to an emergent situation. In spite of the care taken, this document sets forth for prompt action to minimize the damage and protect the environment in the event of such an occurrence. The manufacturer have envisaged in SHE policy to protect the workers for hazards encumbered due to with manufacturing process. Objective of study:

Human resources development is a multipurpose process.It has the following objectives.

1. To provide an opportunity and comprehensive frame work for the development of Human resources in the organization for maximum exposure of their talents and potentials.

2. To develop the constructive mind and overall personality of each employee3. To develop each individual capability to perform the present job and to

handle future likely rules.4. To develop and maintain high motivation level of employees.5. To strengthen superior subordinate relationship.6. To develop the sense of team spirit, team work & inter team collaboration

.

SCOPE OF THE STUDY:

Emami paper mills ltd. is a large –scale private sector industry. There is separate section for each department.Most of things is being carried out in personnel department, marketing &finance department.

At Emami paper mills, most of the activities of administration, employee management, safety, health, environment &welfare are being dealt by HR department.Hence; my scope of study was done under HR department.

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Limitations:

The process activities and the fuctions in Emami paper mills are so vast it

was not possible to cover all the activities in detail in such a short time.

Employees were apprehensive of secrecy of data and therefore disclosing the data regarding certain factors dealt in the study.

Some executives could not give time because they are busy in official works.

***

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Chapter-II

Organizational Background

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Organizational Background:

General information about the unit:

M/s. Emami paper Mills Ltd.was established in the year 1982 and commercial production started in 1983 at Balgopalpur in the district of balasore,Orissa.Balgopalpur is the village in Tahasil of Remuna.It is the industrial estate of Balgopalpur where factory is situated. The factory has obtained the license No. BL121.A no objection certificate for manufacture of the papers with respective quantities has obtained from the Ministry of Environment & Forest.

A.Location

Emami paper Mills Ltd. At-Balgopalpur Po-Rasulpur Dist-Balasore Pin-756020(Orissa) Tel No.-(91-6782) 275723/26/79 Fax-(91-6782) 275778 E-mail:[email protected] B.REGD.& H.O:

687 anandapur, e.m.bypass Kolkata 700107 india Tel:+91-33-66136264 Fax:+91-33-66136400 E-mail:[email protected]

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Salient Feature:

M/s.Emami paper Mills Ltd.was established in year 1982 in a specially declared back ward district, Balasore in the state of Orissa. The total area bounded by the factory is 50 acres (including factory quarters).Factory is situated in the Balgopalpur Industrial Estate of GP,Nuapadhi.According to the census 2001,there are 8,000 to 10,000 number of population around the factory with a radius of 4Km to 6Km.The plant produces 1,36,600 MT of writing and printing paper annually by using waste paper as raw materials. The factory has its own cogeneration plant to fulfill the rises of power production. There are two power plants in the factory i.e.(CPP-1 &CPP-2).The capacity of power generation of Cpp-1 is 5MW & of Cpp-2 is 15MW.The factory is situated in the industrial estate of Balgopalpur,towards the north of the factory is M/s.Appolo Electrodes(p) Ltd. And the refugee colony.On its north-east direction is M/s.Modern Renin India(p)Ltd.,M/s.Nilgiri Ceramics(p) Ltd.On the east of the factory is Balasore Alloys Ltd.,in the south-east direction is costal synthetic Ltd .&Universal vita Ltd.On the south direction of the factory is the factory’s colony. The cost of factory is approximately 450crores as per present assessment. Physiography:

The Balasore district consists of a long strip of alluvial land b. The elevation of the factory is 56.3m above the mean sea level (MSL).The Nilgiri Hills, which rise to a height of more than 300m is situated to the south-west side of the factory. The general slope of the area is from north to south.Suvarnarekha and Budhabalanga are the major rivers passing through the district of Balasore.

Soil Quality: The soil of the factory area is alluvial, red loamy and sandy loamy type. The red loamy soils are very fertile and reddish brown in some area. These soils contain profuse highly angular fragments of late rites and limonatised iron ores. The general consistency of this soil is like Murom.

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The soils are moderately plastic have granular to crème lecture and contain a significant amount of 1-2 mm sized ferragenised modules. Metrological Information: Balasore region is not seismically active. So there is no warrant for any natural disaster to the factory. The parameters of the metrological data recorded are maximum in minimum average temperature. Average relative humidity, average rainfall and average wind velocity are as: 1: Average Temperature-35.50c (max), 18.60c (min) 2: Average Rain fall-108.33mm3: Average Humidity-66.41%4: Average Wind velocity-10km/hrThe above parameters are recorded through out a year.

The Organizational Set-up:

The organizational set-up of the factory is as follows. The senior president of the factory is over all in charge of production/administration/R&D.Below him there is a joint president.Mr.M.B.S. Nair is the senior president and Mr.S.K.Khetan is the joint president. Name Of The Senior Officers Of The Company:

1:Mr.M.B.S. Nair Senior President2:Mr.S.K.Khetan Joint president3:Mr.K.R.Chowdhury G.M.(work)4:Mr.V.Mohan Senior D.G.M.(power plant )5:Mr.J.Srivastav D.G.M.(HRD)6:Mr.M.K.Padhi Manager (P&PR)7:Mr.R.J.Verma (C.S.O.)8:Mr.Chajjar D.G.M.(Mechanical)9:Mr.B.Pradhan Manager (Paper)

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Manpower Engaged:

Manpower has been defined by some as leasing right number of people

at right time. Manpower also covers various qualitative aspects of work force age

mix and scale mix. A proper manpower planning system has been adopted by

E.P.M.

Manpower planning for key and critical area done by taking into

consideration through re-employment from surplus areas. At present E.P.M.Ltd. is

having total of ,480 permanent workers (skilled, semi skilled, high skilled),540

staffs & 1080 contractor workers(operator helpers etc.).

The total number of manpower engaged in the factory around

2100.The process of work done by shift wise process. The factory has 4 shifts.

Shift Timing No.of workers engazed

A 6 am to 2 pm 95

B 2 pm to 10 pm 95

C 10 pm to 6 am 95

General 8 am to 5 pm 125

The maximum no.of persons in the factory any point of time is between

8.30 am to 5.30 pm ie.general shift.Out of this the maximum no. of persons

are engazed at the raw materials site.

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Strength Of Permanent Workers Department Wise:

Si.No. Department Strength

1. Electrical 50

2. Mechanical 70

3. Heavy Gang 6

4. Carpentary 2

5. Boiler/Power plant 54

6. M.S.B.P. pulp mill-1 13

7. Sotck Preparation,pulp mill-2 16

8. Rewinder 27

9. Cutter 23

10. Finishing 37

11. Cleaning 6

12. Digester 6

13. Time Office 4

14. Water Line 4

15. Instrumentation 6

Inventory of Raw Materials:The raw materials used in the factory are given in tabular form.

Name of the Annual Consumption Maximum of one

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Raw materials in tons time storage in tons

Rosin 60

Sodium Silicate 210

Starch 800

Caustic 560

Alum 1100

Hydrochloric Acid 2

Lime 786

Watering Agent 397

S.S. Powder 410

Sulphuric Acid 4

Coal 22839 150

Waste Papers 3600 80

Acetylene ---- ---

Profile of Emami Group Company:

Group…Over --- Rs. 2000 millionIndian Network --- 30 Locations spread over the CountryGlobal Network --- Middle East

South East AsiaU.K.U.S.A.

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Human Resources --- Staffs ---- 540In BLS Unit Permanent ---- 480

WorkersContractor ----- 1080Workers

Group of Companies-- Emami Ltd.Health & Beautycare-- Himani Ltd.Paper ------ Emami Paper mills Ltd. Bls.

------ Gulmohur Ltd. Kolkata.Others ----- Emami Food Ltd.

----- Classic Plastic.

Different Types Of Products Done By The Emami:

Emami sun BrandNavaratan OilEmami Saving CreamEmami Golden Beauty Telecom PowerEmami BoroplusEmami Naturally FairEmami Vitamin Rich CreamHimami Golden TurmericEmami Boroplus SoapHimani ChyabanprashEmami AmlaEmami Moisturing CreamEmami Madhuri Shampoo

Food Sancks In Medical Range:

Himani BalgopalHimani SardijaHimani Liver TonicHimani HimadigestHimani Himplus

Major Applications:

News papersMagazines

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Books Exercise BooksAccount BooksPosters

Group Companies:

Emami Group

Paper divisions Cosmetic division

Balasore Pondichery

kolkata Kolkata

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Gwahati

AMRI Hospital

Brief Description About The Manufacturing Process:

Pulping And Stacking Preparation:

Here the raw materials used are 100% waste paper and generally 80-85% imported waste paper with 15-20% indigenous waste paper are used in the process. There are two numbers of high consistency pulpers with reject screens.The deinking chemicals are added in the pulper and then taken to retention to were.The pulp is then cleaned in high density cleaners, screened in spectro screen ink removed in floatation deinking cell and again fine cleaning in centric cleaners and screen ring by 0.2mm slot screens. The pulp is washed and thickened in washer and paper making chemicals (Alum Rosen and other chemicals) are added in the blending chest. All the operation is controlled by PLC.

Paper Making:

The pulp is again cleaned through centri-cleaner screened in pressure screen before passing to the paper machine. The paper machine consists of pressurized head ban section dryers, size press and calendaring machine. The final paper is cut in reels in a modern rewinder with PLC and auto tension and cut into sheets on a modern sheet cutter.Products of the Factory:

The product of the factory is wricling paper, Printing paper and the news printing papers. The total quantity of the products produced is 1, 36,600MT per annum.By Product of the Factory:

The factory has no byproducts but the factory products are huge amount of waste and effluents.

CRI Ltd.

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Recruitment Process Of Emami Paper Mills Ltd. :

Introduction: EMP Ltd. Is a continuous process industry with complex techonology.To operate this industry,EPM needs highly skilled personal and competent managers and administrator in order to meet the present and future manpower needs in diverse discipline, multiple skills and different work areas,EPM is committed to a system of selection and ensure induction of the nest and most competent person to take up changing assignment in the company.The selection system seeks to emphasis evolution of individual capabilities in terms of their potentials for fulfillment of company’s objective.

Source Of Recruitment:

There will be two sources of recruitment. (1)Internal ie. from with in the company and (2)External ie. From open market.

Among the internal sources, we may include

(a) Response from employees to the notice of vacancy displayed into the notice board.

(b)Recommendation made individual employees, and(c) Recommendation made by trade union.

The external sources of recruitment are:

(i)Notification of vacancies to the employment exchange. (ii) Advertisements in newspapers and important periodicals.

Process Of Recruitment:

All candidates those apply for,gose on various tests like written test, scrutinization and screening personal interview and vivavoce.Those are qualified these tests, were given the recruitment. For helper category, the company recruits candidates through hiring people from

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contractors. Those are recognized by the company, the workers are hired on seniority basis.

Objective:

Every year the organization is losing skilled employees in different departments from time to time by way of resignation/retirement etc.Besides due to modernization/expansion of the plants, the required number of suitable employees against positional vacancies at skilled and high skilled worker level and supervisor/engineer (technical/non technical) staff level are not available from within.

Responsibility: All activity pertaining to recruitment will be centrally coordinated and managed by the recruitment section or corporate office as the case may be.

Identifying the source of potential employees and attracting the most suitable or qualified of them as applicants for jobs although important, are just initial steps of the process of the acquiring of new employees. Selection of the best or the right type of persons from among the applications is also a whole process.

Mode of Selection: Normally there will be different hierarchical procedure of selecting candidates held like scrutinization, screening written, personal interview and via vous.However, when selection is made on the basis of any one of the above tests or any combination of tests in the same segment, weight age for different

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test administered will be assigned as may be prescribed or as decided by the competent authority.

Selections are based on merit basis and suitability as assessed through selection test. Selection test comprise of (i)W.T./ JJ/ TT or any combination there of(ii)Group interview or discussion or(iii)Any other test as may be prescribed or as decided by the competent.

After a person is recruited in the non-executive rank, he/she is given induction training. During this period he/she is interacted with all officers and is give a general outlook about the company as well as the job to which he will be recruited. Company’s rule and regulations are making known to him. Then he/she is interacted with all departmental colleagues.

However, with the end of induction program, the new recruiter is placed in the suitable job. The recruiter serves in the post for probation of one year. After the probation period, if the work of the person is found to be satisfactory then he is confirmed in the post.

For executives induction programs are carried out various unit levels. They make visit to plant under concerned company and get acquainted with the functioning and work procedures in different areas. After one year of training, posting in a certain scale of day is done if found satisfactory and suitable to the concern.

To man at non-executive post in the plant with competent personal having growth potential and to utilize their capabilities in working environment has to be promoted. To motivate non-executives and improve job satisfaction through job enrichment, enlargement and training. To promote a multiple skill approach resulting in job flexibility and optimum utilization of manpower. This above rules will be applicable for promotion to all the regular non executive employees in EPM Ltd.

Promotion in EPM Ltd. takes place only when there is any vacancy or requirement in the higher posts (clusters). There is no time limit to get a promotion in EPM Ltd. The recommendation of promotion is made by departmental promotion committee after scrutinizing the relevant records to ascertain that the

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employees fulfill the criteria prescribed for the purpose. Personal department obtain clearance from vigilance department and issue the promotion orders with the approval of competent authority.

For executives promotion will be granted if any vacancy in higher clusters. Performance appraisal system is the main element to get a promotion.

Selection Procedure:

The interview board has to conduct the interview and finalize the list of candidates in order of merit. Selection of required number of candidates shall be made out of the list after obtaining final approval from the Chief Executive Officer of the organization.

Demotion:

Demotion means to lower down the order of workers designation. It may take place for various cases. Sometimes it is treated as punishment. It is under the disciplinary action to a person to reduce from upper post to lower post. Sometimes when two plant white, there is also a requirement to adopt demotion policy. But in EPM, no demotion has been takes place so far.

Promotion Policy:

It is an inherent system that vacancies in jobs/ positions arise from time to time by virtue of employees leaving service i.e. resignation, retirement/termination etc. To fill up the vacancies suitable placement/selection are made to maintain the hierarchy for smooth functioning of the factory/process.

The promotions are governed by the education, ability, skill, competence, experience, merit and length of the service can be affected when there is requirement/ need/ vacancy and shall be decided on the individual suitability of the concerned employees. The right man shall be put on the suitably right job. The promotions cannot be a matter of right. The promotion can be classified in two broad categories.

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A. For Filling Of Vacancies:

In this situation the promotions are affected when there is a vacancy/ requirement in a specific post/ job due to exit/ displacement of employees for any reason what so ever.

B. For motivating employees for outstanding achievement:

In this situation the promotion is effected to motivate/reward the employee for a period of hard, sincere and diligent work performances. Such cases are very rare exclusive and the promotions are done where there is no opportunity, avenue, scope and vacancy for up gradation. Such cases are called “personal grade promotions” and are basically done where administrative participation of the employee is also required over his subordinate. While implementing such promotions it must be noted that in the case of workers that he has reached the age of 50 years or if the promotion is given at a young age his future expectations/aspirations may be a negative factor/breed frustration demising his work performance. However, this does not apply in exceptionally outstanding cases. Even if a worker is given a special promotion benefit in certain cases he may be required to perform the work as he was doing before promotion.

Selection procedure for promotion:

The departmental head shall recommend the name of the employees to be promoted and in case there are more candidates of similar experience/skill committee comprising of 3/5officers/superiors shall be appointed to select the best suitable candidates.

Confidential assessment of person’s experience achievement/ ability shall be made and service records shall be taken into consideration by the concerned shift superiors/ in charge.

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For electrical trade positions electrical license is a statutory requirement but is not a criteria/reason for automatic promotion/increments.

Promotions to all trade jobs should be subject to vacancy and not by merely lapse of time.

Vacancy/ placement shall be determined by the department / management which may change /occur from time to time on the basis of requirement.

All the promotions shall be effective only after finally approved by the chief executive of the factory.

In case of non-availability of suitable person to fill up vacancy from the existing workers notification of vacancies shall be made with the employment exchange.

Promotion Scheduled For Process Department: Pulp Mill:

Helper II(US) 15yrs Helper I (SSII) Helper I (SSII) 10yrs Attendent (SSII) 7yrs Jr.Operator (SSII)

Jr.Operator (SII) 12yrs. Operator (SI) 7.5yrs Sr.Operator (HS) personal grade.

Paper Machine:

Helper (US) 15yrs. Helper (SSII)

Helper (SSII) 10yrs. Press/ Wire boy (SSI)

Wire boy/ Press boy (SSI) 15yrs. 2nd Assistant

2nd Assistant (SII) 5yrs 1st Assistant (SI)

1st Assistant (SI) 5.5yrs Operator (HS) 7yrs.

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Sr. Operator (HS) personal grade.

Forman (HIS) Personal

Finishing: Helper (US) 10yrs Helper(SSII) Helper(SSII) 5yrs Finishers(SII) 10yrs Sr.Finisher(SI) Sr.Finisher(SI) 3yrs.Line checker(SI & HS)

Rewinder / Cutter:

Helper(SSII) 5yrs/ 7yrs Attendent(SSII) 5yrs Attendent(SSI) 10yrs Jr.Operater(SII) 5yrs Operater(SI)

Operater(SI) 5yrs Sr.Operater Personal grade Power Plant: Helper (US) 15yrs. Helper(SSII) Trainee (Non ITI) Mech./Elect. Asst.Turbine Operator(SII)

Trainee(ITI. Mech./Elect.) 3yrs. Helper(SSII) 2yrs.Asst.Turbine Operator.

Asst.Turbine Operator(SII) 7.5yrs Turbine Operator(SI) 10yrs Sr.Turbine Operator.

2nd class Boiler Attended(SII) 10yrs 1st class Boiler Attended

1st class Boiler Attended (HS) 15yrs Sr.Boiler Attended(HSI)

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Personal grade Foreman (HIS) Personal grade.

Mechanical/ Electrical/ Instrumentation Maintenance:

Helper (US) 15yrs. Helper (SSII) Helper(US) 5yrs. Khalasi Helper(SSII) 7yrs. Khalasi(SSI) 10yrs. Head Khalasi Rigger(SI) Personal Grade(HS).

Helper(Non ITI Mech./ Elect.) 10yrs Helper (SSII) 5yrs. Jr.Fitter(SII)

Trainee (ITI Mech./ Elect.) 3yrs. Helper(SSII) 10yrs. Jr.Fitter(SSII)

Jr.Fitter/ Jr.Electrician/ Jr.Mech.(Inst)/Jr.Welder/ Jr. Turner/Jr.Carpenter/ Jr. Pump Operator (SII) 7.5yrs. Fitter/ Electrician/Mech.(Inst)/ Welder/ Turner/Carpenter/ Pump Operator (SI) 10.5yrs./Senior/ Foreman (HS & HIS) personal grade.

Induction and Placement: When a candidate joins a company, he/she is in an unfamiliar environment. He has to know the company if his potential is to be properly used.Hence, in Emami paper Mills induction program is given much importance. A new Employee has to visit all the different departments to know the process activities of the concerned department. It starts right from security activity and all commercial and technical departments so that he knows the process as well as interacts with the people and gets familiar. He learns the rules and regulations of the company and the obligations on his part. After this induction training which is for about 15/20 days he/she is placed in his parent department.

Scope of Training

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This recruitment policy is formulated to give opportunities to the young incumbents having following qualifications to prepare them for future requirement at skilled and high-skilled (worker) level and supervisor and engineer level (staff).

Skilled and High Skilled Worker Category:

The trainees who have passed ITI/Apprenticeship course on trade jobs from recognized institutions securing 1st division marks.

Technical Supervisor (process and Engineering)/Non Technical Staff Category:

The incumbents having Diploma/BE/AMIE/B.com securing 1st

division marks.

Age: The employees to be recruited as per the aforesaid norms should be above 18 years of age.

Training Facilities:

A conference/training room with a sitting capacity of 35 persons with all facilities of audio/video facilities i.e. white broad, OH projector and LCD projector with computer is available for the training purpose.

Transfer:

Generally transfer made in the intra-unit level in EPM Ltd. When a power plant was established here, some employees were transferred from paper machine to power plant. Transfer of employee is not forcible.There are two types of training

A. StatutoryB. Non Statutory

A. Statutory: Statutory training is a part of vocational training Is important for the areas like quality, skill, up gradation etc.for this EPM Ltd. Has started a training program in 1999 by an outside agency. B.C.C.houdhury , a remounted safety consultant comes periodical interval to train about work culture, productivity and quality.

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B. Non Statutory: As regards to non- Statutory training, workers are also nominated to the program like basic engineering skill, operations for critical equipments etc. for this daily training program. Each department is conducted about cleanliness, housekeeping by department head.

Retirement:

All employees have to retire from the job at the age of 58 years and he/she will be liable to get all benefits.

Their is performance appraisal system for assessing the performance of employees and to plan for their development. To increase awareness of task/target and the responsibility of the employees at all level to ensure fulfillment of company’s objective.

Rating Factor For Workers P.A. Systems:

There are five rating factors for workers P.A.system. These are as #: Knowledge #: Quality of work #: Volume of work #: Behavior #: PunctualityThe gradation of P.A. is assigned such as exceptional, very good, average, meager and inadequate. This P.A. is first recommended by departmental head and then by area manager.

Rating Factor For Staff: Rating factor for staffs are as

A: KnowledgeB: Initiative and driveC: Volume of workD: Quality of work

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E: ReliabilityF: Behavior

G: Cost consciousness H: Punctuality I: Leave record

J: Leadership

***

Chapter-3 Theoretical Framework

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LITERATURE REVIEW Meaning of compensation:-Compensation refers to a wide range of financial & non-financial rewards to employees for their service rendered to the oraganization.It is paid in the form of wages, salaries & employee benefits such as paid vacation insurance , maternity leave ,free travel facility, retirement benefits etc. Monetary payments are a direct form of compensating the employees and have a great impact in motivating employees’ .The system of compensation should be so designed that it achieves mainly 3 things.

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(1)Capable employees are attracted towards the organization

(2)The employees are motivated for better performance.(3)The employees do not leave the employer frequently.

MOTIVATION

Compensation

RETENTION ATTRACTION

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ELEMENTS OF COMPENSATION In organization workers are compensated in following ways

MONTHLY wages and salary or total pay including basic wage, house rent allowance, dearness allowance, city compensated.

Bonus at the end of the year. Economic benefits such as paid holidays leave & travel

concession. Contribution towards insurance premium. Contribution towards employee provident fund. Transport & medical facility.

Types of compensation Base compensation Supplementary compensation

Base Compensation: Wage and salary Base compensation is the monetary benefits given to the employees in the form of wage or salary.WageWages may be defined as aggregate earning of an employee for a given period of time such as day or a week or a month. Wages are basically price paid for the labor in the process of production. Payment made to the labor is generally referred to as wages. It is composed of two parts-the basic wage and the other allowances. The allowance includes dearness allowance, city compensatory, overtime pay, and medical allowance etc.SalaryIt is compensation to an employee for services rendered on a weekly, monthly or annual leaves. It is annually associated with office staff,

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super-visors, researchers, managers etc. whose performance cannot be measured directly.

ADMINISTRATION OF WAGE/SALARY Wages and salaries represent a substantial part of total costs in most of the organizations. The responsibility of wage and salary administration usually lies with the top management ( i.e board of directors) or the CEO. The personnel manager plays an important role in delivering the wage policies and procedures. The general objective of the wage and salary administration is as follows.

Control of the costs. Establishment of fair equitable remuneration Utilization of wage and salaries as an incentive to greater

employee productivity. Maintenance of a satisfactory public relation image. Attract and retain talent. Comply with legal rules formed by government.

Supplementary compensationSupplementary compensation involves ‘Fringe benefits’ offered through several employee services and benefits such as housing, subsidized food, medical aid, crèche, etc.The basic purpose of the fringe benefits or supplementary compensation is. To attract and maintain efficient human resource with the

organization. To motivate the human resources.

Equity and Pay RatesThe need for equity is the most important factor in determining pay rates. This is achieved through the following steps.

Find the worth of each job through job evaluation.

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Conduct a wage and salary survey to find what other employers are paying for the comparable jobs.

Group similar jobs into pay grade. Price each pay grade by using wage curve. Fine tune pay rates.

Job EvaluationThe worth of a job to the organization is determined through job evaluation. Since the whole process is largely subjective a committee is appointed to collect information and come up with a hierarchy of jobs according to their values.Wage and salary surveysWhile job evaluation ensures internal equity. A wage salary survey provides information as to what other organizations that complete for employees are paying.Group Similar jobs into pay gradesIn this step similar jobs (in terms of raking or number points as ascertained by the job evaluation committee) are grouped into grades for the pay purpose. The organization can now focus on; say 10 to 12 pay grades, instead of pay rates.Price Each Pay Grade-Wage curveIn the next step pay rates are assigned to pay grades through a wage curve. The wage curve shows graphically the pay rates currently paid for jobs in each pay grade relative to the points or rankings given to each job or grade.Fine Tune Pay Rates and Determine wage StructureHere the employees fix a pay range for each grade. The wage str. Of a company is nothing but a pay scale showing ranges of pay within each grade.Structure of Wage and SalaryBasic + Dearness allowance + other allowances

Basic Wage

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The basic wage in India corresponds with what has been recommended by the fair wage committee (1948) and 15th Indian labor conference (1957). The various awards by wage tribunal, wage board, pay commission reports serve as guiding principle in determine basic wage. While deciding basic wage following criteria may be considered.(1) Skill need of the job.(2)Experience need.(3)Difficulty of work (material as well as physical).(4)Training need.(5)Responsibility needed.(6)Hazardous nature of the job.

Dearness allowance (DA)It is the allowance paid to the employees in order to enable them to face with the increasing dearness of essential commodities. Instead of increasing the wage every time, if there is a rise in price levels DA is paid to neutralize the effects of inflation. When prices go down DA can also be cut down.DA is linked to India to three factors: The index factor, the time factor, and point factor.Other AllowanceBecause of increasing competition in the job market and growing awareness on the part of the employees the list of other allowances granted by employees is expanding.A list of the other allowance is given.

Attendance Books Car Card (credit card) City compensatory Club membership

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Computer Driver Education Family Group insurance Lease travel Lunch Medical Nightshift Overtime Paternity and maternity Pension Provident fund Servant Tiffin Transport Telephone Uniform

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Chapter-4 Data Interpretation and Analysis

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Employees

Total number of employees at Emami paper mills including permanent and contract workers are given in the following figure.

Staff 540 Workers 480 Contract Workers 1080 Total 2100

Bar chart shows strength of employees in different years: Year 99 00 01 02 03 04 05 06 07 08 09

Strength 1164 1154 1120 1075 1047 1033

1022 1018 1247 1702 2100

Although there had been reduction in employee’s number since 1999 up to 2006 now it has been considerably increased since2007. The following bar diagram shows the employee strength in different years.

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Basic Wages:

For Permanent Workers

Grade Basic Highest Basic Lowest No. of Person

High Skilled 6195 4215 60Skilled 4885 2120 240Semi Skilled 3755 2977 180

[Gradation wise highest and lowest per month wages of workers as on 1.7.2009]

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Workers Wages to contract

Generally two types of contract workers are there at Emami Paper Mills; Old Contract workers – 410

New Contract Worker- 670

Total 1080

Every old worker is entitled to get Rs 124 per day and every new worker is getting Rs 70 per day.

Basic salary for the consecutive three years:Skill

YearHigh skilled

Skilled Semiskilled

2007 3900 2780 2132

2008 4300 3300 2800

2009 6195 4885 3755

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Ray diagram shows the basic wages given in last three years.

[Series-1corresponds to high skilled,series-2 corresponds to skilled and series-3 corresponds to semiskilled workers]

The above graph shows that there has been over 30% increase in basic salary in 2009 from the year 2008 for high skilled and skilled workers. For semi skilled the increase is over 20%.

Allowances The Worker gets 12% HRA +other allowance like welfare +fuel and petrol allowance +production allowance +education+Washing allowance.For high skilled Rs. 1550/- to1650/-For skilled Rs. 1450/- to 1495/-For semi skilled Rs. 1388/- to 1248/-

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Other Allowances

1. 12% of basic of HRA to those who are not accommodated in company’s quarter.

2. Welfare allowance of Rs.100/- per month to all workers.3. Travelling allowance of Rs. 320/-4. Productivity allowance of Rs.80/-5. Night shift allowance of Rs.4/shift.6. Workers are given loan facility.7. Attendance incentives 2.5 days basic wage for working 30 days.8. Acting allowances is paid to the employees when and where

required Rs.10/- per 8 hour working.BonusAll the employees are entitled to get bonus. Generally it is paid before Dasahara. Structure of bonus is 20% of basic salary.Wages for Overtime

Double of the basic wages are paid to permanent company workers those who are doing over time.Employees Provident Fund 12% of basic salary was paid by employer from which 3.67 of basic goes to the employees provident fund and 8.33% goes to employees pension fund.Pension Fund

1. 8.33% of basic salary is paid by the employer towards pension fund.

2. 1.1% of administrative charges of basic go to pension fund.3. 0.5% of basic E.D.L.I (employees deposit linked insurance) goes

to pension fund.4. 0.01% E.D.L.I administrative charges go to pension fund.

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Gratuity

The employees who have been working for at least 5 years are entitled to get gratuity. It is calculated as

Last basic salary drawn 26 x15 x Period of service

Employees State Insurance Scheme4.75% paid to ESI of as employees share to each employee.

Sickness benefit Medical benefit Maternity Permanent disablement benefit Funeral benefit

Life Cover Scheme

This scheme is only applicable to death case. In case of the death of an employee, the wife or children of concerned worker will get a minimum of Rs.37, 000/- and also entitled to get 50% of pension.

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Chapter-5 Questionnaire Question Analysis

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A number of questions were asked to various employees from various departments. It includes executive and non –executive. The questionnaire is as follows.

1. Do you think, compensation is the only way that helps in boosting the morale and motivating the employee?

A. Yes B. No C. Can’t say

2. Is the salary being given to you satisfactory?

A. satisfactory B. Not satisfactory C. Highly satisfactory

3. What’s about compensatory system is it employee fevered or employer fevered?

A. Employee fevered B. Employer fevered C. Can’t say

4. Have you thought of leaving the company, in case company refuses to hike the salary in future?

A. Yes B. No c. Not yet thought

5. Whether salary is paid in the right time?

A. Yes B. No

6. Is your salary being cut down when you take a leave?

A. Yes B. No C. Depending upon the number of days

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7. Looking at the provident fund and pension fund, do you feel your future is secured?

A. Yes B. No C. Can’t say

8. Taking into consideration of your experience and expertise, do you feel that had you been joined another company in the industry, you would have get more salary than the present one?

A. More B. Comparatively more C. Not really D. Don’t know

9. Should the concept of flexi timing be introduced in the company?

A. At the emergency case B. Every time C. No not at all

10. Is there any impact of global slowdown/recession on your job?

A. Not really B. A little bit C. Can’t say

11. In case someone didn’t perform up to the expectation, company reduced its salary. How would you look into this issue?A. Company did the right thing B. It should not have done

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Analysis of the questions

Analysis-1

Do you think, better salary is the only way that helps in boosting the morale and motivating the employees?Findings- During the study it was found that 70% employees said good salary is not the only way that helps in boosting morale of the employees. Just 25% vote in fevered of this.

Suggestion- As 70% of employees says good salary is not the only way to boost the morale and motivate the employees, apart from giving better salary management need to add other facilities to have a well motivated group of employees.

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Analysis-2

Is the salary being given to you satisfactory?

Findings: 68% of employees are satisfied with their salary. 20% of employees are partly dissatisfied and 12% are totally unsatisfied.

Suggestion: Figure shows that 32% of employees are really a matter of concern for the company. So management need to treat them right at this moment, otherwise it will hamper the productivity.

Analysis-3

Have you thought of leaving the company, in case company refuses to hike the salary in near future?

Findings: 59% of employees given their nod to switch over to other company while 32% replied to keep patient.Suggestion: As majority of employees needs better salary in future. Management need to hike it periodically.Analysis-4What’s about the compensatory system?Findings: 65% replied, it is both employer and employees fevered. 20% says, it is employer fevered, 10% said it as employees fevered, while 5% could not answer any thing.Suggestion: No suggestion.Analysis-5Is your salary being cut down when you take a leave?Findings: 85% of employees said, it is not being cut down. 15% replied depending upon the time and period of leave it is decided.Suggestion: Apart from the legal leave, company need to give leave those who need desperately without cutting down the salary.

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Analysis-6

Looking at the provident fund and pension fund, do you feel that your future is secured?Findings:

Suggestion: 63% says their future is secured, Company need to keep their faith in future.

Analysis-7

Taking into consideration of your experience and expertise, do you feel that had you been joined another company in the industry, you would have get more salary than the present one?Findings: 21% said more, 25% said comparatively more, 29% said not really, 25% could not say.

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Suggestion: Employees should be paid according to their performance and expertise and these things should be communicated to them.

Analysis-8

Should the concept of flexi timing be introduced in the company?Findings: 56% replied they want to work according to their own time. 30% want to work in a particular time every day. 14% said it should be given at the time of emergency.Suggestion: As flexi timing is a new concept in the industry and it enhances productivity and boost the morale of working should be introduced carefully.

Analysis-9

Is there any impact of global recession on the salary being paid to you?

Findings: 90% said against this and 10% could not able to answer about this.Suggestion: It has been found in the study that there has been no impact of global recession on the company.

Analysis-10Majority of employees said company should not cut down the salary. They told quoted as “we are performing better now, in future if we don’t perform our salary will be cut down, this is not be fair”

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Chapter-6

Conclusion

Bibliography

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ConclusionDuring my study, analyzing the compensation system of the company and interrogation to employees following conclusion has been drawn.

When an employee does not get remuneration according to his service rendered to the company, next time his performance level may decline so there should be proper pay to proper work.

An employee performing high up to the level should be rewarded and should be given more challenging task and responsibility for his career advancement.

For low performer cutting down salary is not the solution as it enhances fear among employees and may leads to low performance. Company should first find out cause of the low performance and find the way to convert him as a good performer.

Incentives, bonus, perks, and other allowances boost the morale and motivate to perform better. So it needs to be practiced properly.

Every organization is having considerable number of old employees. They are more vulnerable to stress regarding their future that ultimately leads to lack of concentration and low performance. So every

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organization needs to have well structured future plan for every employees that includes provident fund, pension fund, and insurances.

Performance related pay and team based pay enhances the productivity of an individual so also of the organization. But it should be fair enough to avoid any kind of biasness.

Young employees are highly optimistic. Wherever they get more compensation they switch over to there. So retaining experienced and talented youth is a challenge and better compensation system can really do a lot.

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Bibliography

Personnel Management C.B. Mamoria

Human Resource Management V.S.P. Rao

Organizational Behavior L.M. Prasad Armstrong Michael andMurlis Helen Reward Management

Company website WWW.EPM.CO.IN

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