HR Shared Services – Americas Introduction 01.29.14.

HR Shared Services – Americas

Introduction

01.29.14

Agenda page

• Overview of HR Shared Services

• Function of HR Shared Services

• How to connect with HR Shared Services

• Future initiatives

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Overview of HR Shared Services

Role and Purpose of HR Shared Services

• HR Shared Services is the centralization of HR Administrative tasks to allow the HR team to focus on core initiatives and programs.

• HR Shared Services partners with the greater Americas HR Team in delivering HR Services.

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Overview of HR Shared Services

InaMarie Johnson – SVP & CHRO

Coleen Bentley – Global VP of HR

Operations

Martha Drury – Sr. HR Manager –

Canada

Karolina P. – Canada HR

Preet Lidder – Canada HR

Marie Taylor – Global VP of HR Shared Services, HRIS & Payroll

HR Shared Services

HRIS – Workday

Payroll

Online Academy

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Overview of HR Shared Services

HR Shared Services – Team Structure

HR Shared Services

Team

Americas

HR Shared Services

HRIS – Workday

Payroll

Online Academy

Africa

HR Shared Services

HRIS – Workday

Payroll

Online Academy

EMENA

TBD

APAC

TBD

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Overview of HR Shared Services

HR Shared Services – Americas

Noal Robinson, Manager

HR Helpdesk

SS Analyst

SS Specialists (2)

UTi Benefits Center

Benefits Analyst

Benefits Specialists (4)

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Functions of HR Shared Services

• Benefits Administration» Enrollment & Termination of Benefits

» Benefits Questions – Coverage, Information, Changes

• Manage Administrative Function» Pre-Employment Background Checks

» Employee files

» Employment Verifications

• Process Development» New Hire Process

» Termination Process

• Manage HR Communication Portals» HR Helpdesk

» HR Page on myUTi.com – Employee Intranet

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How to Connect with HR Shared Services

• For HR Questions» HR Helpdesk & Knowledgebase

• HR Questions

• Payroll Questions

• Workday Questions – Password reset, changes in Workday

• UTi Online Academy

• For Benefits questions» UTi Benefits Center

• Enrollment

• Changes

• Claims Issues

• Conversion of coverage at separation

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Connecting with the HR Helpdesk

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• Website www.go2uti.com/hr-helpdesk » Submit a ticket using the “Questions” tab

» HR Knowledgebase – FAQ’s and Commonly asked questions

• HR Shared Services

• Payroll

• Workday

• Online Academy

• Email [email protected] » HR Questions

» Payroll Questions

• Email [email protected] » Workday password resets

» Issues with Workday

• Email [email protected]» UTi Online Academy questions

Connecting with the HR Helpdesk

UTi Benefits Center

• Phone – 855-488-4236

• Email – [email protected]

• Hours of operation» M-F, 8 am to 8 PM – Eastern Time Zone

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HR Shared Services – Future Initiatives

• Working to improve Workday business processes.

• Improved Communication sources» Canada Human Resources dedicated site on myUTi.com employee intranet.

» Addition of information on HR Helpdesk Knowledgebase

» Weekly email to greater HR Americas Team

» Monthly HR Shared Services call with greater HR Americas Team

» Monthly HR Shared Services call with Canadian HR Team

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Questions?

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HR Shared Services Contact Sheet

• HR Helpdesk» For HR, Payroll or Workday questions

• Go to www.go2uti.com/hr-helpdesk

• Or Email [email protected] for HR & Payroll

• Or Email [email protected] for Workday questions & password resets

• Or Email [email protected] for UTi Online Academy questions & password resets

• UTi Benefits Center» For Benefit questions

• Call 855-488-4236

• Email [email protected]

• Or for information & knowledgebase go to www.go2uti.com/hr-helpdesk

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