Hr of mobilink 2

Introduction

HRM Mobilink Pakistan

Presented To:Sir Muhammad Asif Chaudhary

Prepared By:Rashid Mahmood

Muhammad Sajid Akhtar

Introduction

Contents

Brief Introduction Of Organization

Introduction of HR Department

Key Functions Of HR Department

Other Policies and Procedures

Learning Outcomes

Introduction

About Mobilink

Subsidiary of Orascom Telecom Company Started Operations in 1994Market Leader Having more than 30% market ShareVisionMission Statement

HR Practices & Mobilink

VisionTo become leading telecommunication Service Provider By offering Innovative communication solutions to our customers.

MissionTo be unmatchable communication system in Pakistan that provides best value to its customers, employees, business partners and shareholders.

Vision & Mission

Introduction

Organizational Hierarchy

Vice President Marketing

Bilal Munir Sheikh

President and CEO

Rashid Khan

Chief Information Officer

Tariq Rashid

V.P H.R, Administration

Ali Raza Mehdi

Vice President Customer CareIrfan Akram

Vice President & Head of Broadband Business Division.

Mustafa Peracha

Vice President Corporate Affairs

Agha Qasim

Introduction

Products & Services

Mobilink IndigoMobilink JazzMobilink BlackberryMobilink GameMobilink PCO

GPRSSMS MessagingChat ServicesDedication ServicesMobilink Infinity

Introduction

Major Departments

Finance Department Customer Services Department

Commercial Department Technical DepartmentInternal Audit Department

Information Technology Department Human ResourcesAdministration and Legal Affairs

Government Relation Department


HRM Department

HR Mission Statement

“To lead the organization in enhancing its human capital and creating a winning environment where everyone enjoys contributing to the best of one’s ability.”

Mobilink Will Achieve This By

1. Inspiring and motivating its people.

2. Developing its people to strive for higher standards.

3. Driving an open minded and enterprising corporate culture where people through leadership at all levels dare to dream, dare to try, dare to fail and dare to succeed.

4. Attracting and recruiting the best talent


Total Strength Of EmployeesOver all: (Total 4500)Top Managers 75Middle Managers 750Line Managers3675

Employees are Structured in Five Layers comprising Associates, Specialists, Managers, Directors and Chief Officers


Key Functions of HRM Department

HRM HRM PlanningPlanning

HRM HRM PlanningPlanning

Recruitment/Recruitment/DecruitmentDecruitment

Recruitment/Recruitment/DecruitmentDecruitment

SelectionSelectionSelectionSelection

Career Career DevelopmentDevelopment

Career Career DevelopmentDevelopment

HRMHRM

OrientationOrientationOrientationOrientation

CompensationCompensationCompensationCompensation

PerformancePerformanceManagementManagement

PerformancePerformanceManagementManagement

Training/Training/DevelopmentDevelopment

Training/Training/DevelopmentDevelopment


Our People are our greatest assets. Current & Future assessment Requirements of each department What positions to fill and how to fill

HR Planning


ObjectivesMethods Of Recruitment

Internal RecruitmentExternal Recruitment

Sources Of RecruitmentInternal AdvertisementDatabankAdvertisingHead hunters/executive Search OrganizationsWalk in CandidatesCollege and Universities

Recruitment Policy


Identify VacancyJob Analysis

Prepare Job DescriptionPerson Specification

Advertisement of a Job VacancyWeb based advertisementPreliminary Contact with potential job candidates Initial Screening to create a pool of qualified applicants

Recruitment Process


Education (Academic /Professional)ExperienceProfile and Psychometric TestsInterviews References

General Conditions Of Recruitment


Completed Job ApplicationsInterviews

TestingInitial ScreeningPanel and Series of Interview In depth Selection Interview

Background Checks Physical Examination

Selection Process


Job OfferWelcomePosition/TitleAuthority Duties and ResponsibilitiesStarting Date, Normal Working HoursStarting SalaryBenefit Package Probationary Period

Selection (Contd.)


Appointment LetterRejected CandidatesHiring CommitteeProbationary PeriodCompensation in lieu of Notice

Selection (Contd.)


Two Types of OrientationWork Unit Orientation

Familiarize employees with unitIntroduction To Co-Workers

Organization Orientation History of OrganizationPolicies and ProceduresTour Of organizational Facilities

Orientation & Socialization


ObjectivesOrientation CDDepartment Orientation Formal Orientation Program

Nature of BusinessHistory-philosophy and Structure of CompanyOrganizational Structure and Chain of CommandCompany Benefit Plans Layout and Facilities offered by the Company

Orientation (Contd.)


Training Need AssessmentIdentify ProblemsDevelop a Training ProgramImplement Training ProgramEvaluation Of Results

Training & Development


On Job Training Training Outside the Work SettingsOverseas Training ProgramOnline Training ProgramsSpecial Training Sessions Refresher Courses

Training Methods


Soft Skill TrainingManage Important Areas In Personal LifePersonal Finance and Personal Behavior

Technical TrainingCustomer Service TrainingSales Related TrainingMarketing and Technology TrainingProblem Based Training

Training Types


Done on annual basis360 Degree FeedbackDone By Immediate SupervisorPromotion on Good PerformanceTo Attract and Retain Qualified PeopleProvide a Solid Path for Career Planning To identify employees Training needs

Performance Management


Key Performance Indicators LeadershipCommunication Skills Team Work and Co-operation Problem Solving and Decision Making Initiative and Drive Flexibility and Customer Focus

Performance Management


Salary Administration ProgramTo Attract and Retain competent and qualified employees

To Provide fair and Equitable Compensation

To ensure compliance with prevailing industry rates

To instil employee confidence

Compensation Management


Salary Administration ProgramSalary Survey

VP HR & Department Head analyze each job classification

HR Department determines an appropriate salary range

HR department assigns each job a code, minimum, mid and maximum point rate

Reviewed and approved by VP HR & Administration

Compensation Management


Rent Allowances

Company Car

Travel Allowances

Medical Entitlement

Insurance Policy

Annual Vacations

Maternity Leaves

Employee Old Age Benefit

Benefits


Mobilink provides career development opportunities to all employees

All positions of grade level “Assistant

Manager” and above are internally

announced

Candidates are promoted to

higher level if qualified

Career Development


Recreation

Dress Code

Safety

Education Assistance Policy

Discrimination and Harassment Policy

Terminations and Exit Interview

Other Policies & Procedures


Application of HR concepts

Skills Required For an HR professional

Applying Knowledge To Task

Learning Outcomes


Hr of mobilink 2

Business

job training training

training hr p

hrm mobilink pakistan

training needassessment

technology training

unit introduction

vacancy job analysis

middle managers