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Google confidential | Do not distribute Inspiring a culture of innovation: Insights from Google Karolina Lewandowska, Change and Transformation, Google for Work google.com/+KarolinaLewandowskaKarolina @KaroLewandowska #workhappy uk.linkedin.com/in/karolinalewandowska
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HR Inspired - Inspiring A Culture Of Innovation: Insights From Google

Feb 11, 2017

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Page 1: HR Inspired - Inspiring A Culture Of Innovation: Insights From Google

Google confidential | Do not distribute

Inspiring a culture of innovation:Insights from GoogleKarolina Lewandowska, Change and Transformation, Google for Work

google.com/+KarolinaLewandowskaKarolina

@KaroLewandowska #workhappy

uk.linkedin.com/in/karolinalewandowska

Page 2: HR Inspired - Inspiring A Culture Of Innovation: Insights From Google

Confidential | Do not distribute

The world is changing

Yesterday

Work is changingThe workplace of today facilitates a culture of innovation

TomorrowToday

GenY

GenX

BabyBoom

Vets

Create together

Store, access, and share files

Share ideas and collect feedback

Meet & connect

Page 3: HR Inspired - Inspiring A Culture Of Innovation: Insights From Google

Companies must succeed in creating transformation through technology, or they’ll face destruction at the

hands of their competitors that do.

Source: Capgemini & MIT Sloan Management Review, 2013 Digital Transformation Global Executive Study & Research Project, http://sloanreview.mit.edu/projects/embracing-digital-technology

of CEOs see technology change

as the #1 external force that could most impact their

organization over the next 3-5 years

71% Companies must succeed in creating transformation

through technology, or they’ll face destruction at

the hands of their competitors that do.

Source: IBM Global CEO study, 2012 Source: Capgemini & MIT Sloan Management Review, 2013 Digital Transformation Global Executive Study & Research Project, http://sloanreview.mit.edu/projects/embracing-digital-technology

Page 4: HR Inspired - Inspiring A Culture Of Innovation: Insights From Google

But the right organisational culture is critical too

Agree that their organisations’ culture is critical to business

success

Source: PwC Culture & Change Management Survey, Strategy & Analysis

Agree that culture is more important than strategy or

operating model

Page 5: HR Inspired - Inspiring A Culture Of Innovation: Insights From Google

“Mission. Transparency. Voice. These three components of our culture create a virtuous cycle of attraction, community, engagement, and innovation. If you give people freedom, they will amaze you. They'll do remarkable things, and all you need to do is give them a little infrastructure and a lot of room to change the world. And I think that holds in any industry."

- Laszlo Bock Google’s SVP of People Operations

Culture: Google’s secret sauce

Page 6: HR Inspired - Inspiring A Culture Of Innovation: Insights From Google

Google confidential | Do not distribute

Insight #1: Hire for cultural fit

Page 7: HR Inspired - Inspiring A Culture Of Innovation: Insights From Google

Google confidential | Do not distribute

Insight #2: Default to ‘open’

Page 8: HR Inspired - Inspiring A Culture Of Innovation: Insights From Google

Google confidential | Do not distribute

Insight #3: Encourage innovation from everywhere

Page 9: HR Inspired - Inspiring A Culture Of Innovation: Insights From Google

Google confidential | Do not distribute

Insight #4: Launch and iterate. Fail fast.

Page 10: HR Inspired - Inspiring A Culture Of Innovation: Insights From Google

Google confidential | Do not distribute

Insight #5: Make every manager a great manager

Page 11: HR Inspired - Inspiring A Culture Of Innovation: Insights From Google

Google confidential | Do not distribute

Insight #6: Create an environment where employees can thrive

Page 12: HR Inspired - Inspiring A Culture Of Innovation: Insights From Google

Google confidential | Do not distribute

1. Be deliberate about your organisational culture from the start2. Give employees the technology they need to get stuff done3. Ensure leaders lead by example with culture and technology4. Over invest in hiring the right people5. Set big objectives then give people freedom to achieve them6. Celebrate the learnings from failure7. Have some fun along the way!

Karolina’s top tips for how to foster innovation

Page 13: HR Inspired - Inspiring A Culture Of Innovation: Insights From Google

google.com/+KarolinaLewandowskaKarolina

@KaroLewandowska #HRCT15

uk.linkedin.com/in/karolinalewandowskawww.google.com/work