HR Analytics Alexandra Dass and Mursal Nassimi Willamette SHRM Student Chapter
Dec 24, 2015
HR AnalyticsAlexandra Dass and Mursal Nassimi
Willamette SHRM Student Chapter
What is HR Analytics?
A form of business intelligence
Correlates business data and people data
Establishes a cause and effect relationship
Why HR Analytics?
Engage in evidence-based decision making
Improve employee performance
Get a better return on investment
Make relevant decisions
HR Analytics
Source: Lisbeth Claus and Kendal Callison, Global HR Analytics, in Global HR Practitioners Handbook, Volume 3 , 2014 (Forthcoming)
ORGANIZE ANALYZE INTERPRET
Efficiency • Effectiveness • Impact
HR METRICS, SCORECARDS, DASHBOARDS
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HR Analytics – More than HR MetricsMetrics Analyticstangible intangiblepast data future insightsreporting analyzingcontrolling optimizingHR ownership management
ownership
Types of Metrics
Efficiency Effectiveness Impact
Source: Boudreau and Ramstad, Beyond HR,2003
Table Discussion
Which types of leaves apply to your organization?
Handout: Types of leaves of absences
Table Discussion
Do you have any idea of what absenteeism looks like in your organization?
The Process What specific (employee) data is needed to turn this
topic into HR analytics? Where (internal/external) does HR get that data? Who ‘owns’ that data and how does HR get access
to that data? What are common HR metrics related to this topic? What does your spreadsheet look like? What will your sample dashboards look like? What types of actions would you be able to take?
Source: Lisbeth Claus and Kendal Callison, Global HR Analytics, in Global HR Practitioners Handbook, Volume 3 , 2014 (Forthcoming)
What type of data would you need in this case? Unit of analysis (employee record)
Data
employee number gender
age job group (function)
job level (hierarchy) job classification (exempt, non exempt)
salary(rate) Performance review
location leave classification (type)
leave status duration
Internal Scan: Absenteeism
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SalemPortlandEnterprise
Advantages and Disadvantages of HR Analytics
Advantages DisadvantagesRecognize skills and vulnerabilities of the workforce
Human behavior cannot be controlled
Predict and measure turnover
Access to the right information
Understand and mitigate risk
Difficulty in integrating data
Leading Practices
Build a numeracy culture
Use evidence-based knowledge
Ensure integrity of data
Identify relevant data
Sample data