HPE InfoSight: AI for the Datacenter Antonio Achurra S. Solution Architect June 2019
HPE InfoSight:AI for the DatacenterAntonio Achurra S. Solution Architect
June 2019
Artificial Intelligence
Revolutionizes
Infrastructure Management
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More Data = More Insight = More Intelligent Decisions
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Rudimentary Constrained Leading-edge
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Evolution of AI-Intelligence
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Current state of IT operations
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Challenges to unlocking data’s full potential
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1
2
3
Reacting to unexpected problems
Countless hours pouring over logs and files
Vendor support adds to frustration
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2
3
Delays, disruption to applications
Complexity of operations
Human error
Reactive, inefficient IT
Business risk
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Results in application delays and lost productivity: The app-data gap
DataApps
Speeding up the innovation cycle
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Observing
Learning
Predicting
Acting
Recommending
HPE InfoSight
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Introducing HPE InfoSight
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Intelligent storage is AI-driven
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Self-managing Self-healing Self-optimizing
Storage Servers Networking Converged
Powered by HPE InfoSight
Autonomous and context-aware
Leveraging AI for case automation
Community Data
Telemetry Data
Predict andPrevent Issues
PROPRIETARY
MACHINE LEARNINGALGORITHMS
HPE InfoSight
V33 - © Copyright 2019 Hewlett Packard Enterprise Development LP – Peter Mattei 12
HPE InfoSight – what’s the point?
A B
StorageArray
Storage Network
Server
Virtual Machines
Apps Oracle
Exchange SQL
VDI SAP
54%
46%
XY AZ
→ Eliminates most Levels 1 + 2 calls
→ LevIels3sresuponese!in!~1 min
→ Average time to r
esoh
lute
ionre
43?
min
→ 73% less trouble tickets
→ 79% lower OPEX
here?
here?HPE InfoSight – Big Data AIOps
Collecting infrastruc
turehmeetraeda?ta
→ Global visibility and learning
→ 86% of issues solvedhaeutormea?tically
AIOps = Artificial Intelligence for IT Operations–
also see the Gartner blog entry at https://blogs.gartner.com/andrew-lerner/2017/08/09/aiops-platforms/
HPE InfoSightIntelligence to make infrastructure autonomous
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AI-Driven automationdelivers up to 85%improvement in IT efficiency1
Effortless managementwith up to 79% lower
storage operational expenses2
Transformed supportllywith 86% of issues automatica
opened and resolved3
1. Analyst White paper by ESG “Assessing the financial impact of HPE InfoSight predictive analytics”, September 2017 hpe.com/us/en/resources/storage/assessing-impact-infosight.html
3. HPE Business White paper “Redefining the standard for system availability”,August 2017 h20195.www2.hpe.com/v2/Getdocument.aspx?docname=a00018503ENW
HPE InfoSight: AI for the Data CenterCollecting and Analyzing Millions of Sensors per Second
HPE
InfoSight
Largest repository of storage centric analytic data in history and still growing
Customer Thumbprints = Client specific hardware & software ID
Storage
Network
Compute
VM/Container/DB
HPE InfoSight: Global CorrelationCollecting, Analyzing, Identifying and Inoculating
HPE
InfoSight
Customer Thumbprints
HPE InfoSight Inoculationproactively protects our customers
Example: Blacklist Updates Associated with Known ProblemsHPE Nimble Storage
v3.2.2.0
Update Path
= Blacklisted Release
Release
3.1.4.0
3.2.2.0
3.7.0.0
• Every array has a customized
update path based on its unique
configuration
• Every update available is safe and
free of known problems
Infosight Example – Proactive Support
ps://nimblestorage.my.salesforce.com/5003400000wlbSR
Joshua Freeman
mber: 01626697
A new support case has been created for your account, XYZ. See details below:
CASE INFORMATION
Account Name:
Case Link: htt
Case Owner:
Case Nu
Case Category:
Case Type: Production
Case Reason:
Case Origin:Autosupport
Case Priority: P3
Case Subject: Nimble Storage automation has proactively identified a possible memory leak in your storage array
Case Description: Upon daily analysis of the diagnostic information received from storage array, it has been determined that array has less memory/scratch pool for active
data. There is a possibility that a software bug within Nimble OS has caused a memory leak and could cause more memory to be dis-allocated from active data.
Nimble OS software bug AS-65751 has been fixed in Nimble OS 3.7.0 release.
For a temporary solution to this condition, if possible, please perform a controller fail-over. This can be done via GUI (click "Make Active" on the standby controller),
and should only cause a 15 second or so IO pause. This action causes no disruption, no outage, and can be performed any time if Nimble Connection Manager is installed on
hosts or if the timeouts have been modified per best practices..
For complete resolution of the issue, please schedule a time to update array to Nimble OS 3.7.0 at your convenience.
If you have additional questions or require assistance, please reply-all to this email for a Nimble Storage Support engineer to provide further guidance. If you choose to contact
Nimble Storage Support by phone regarding this issue, please be sure to provide the case number to facilitate a rapid resolution.
Telephone and Email Support is available 24x7. Contact details for your location can be found at the following web page: http://www.nimblestorage.com/support/
Infosight Example – Troubleshooting Tools• AF 7000, high latency impacting users
• hsc-srv-acdp02-datastore total IOPs was 1.5B in 24 hrs
• Recommendation to split load between two AF7000’s
Infosight Example – Linn Energy
• Suspended SQL Query was responsible for IOPs
• Array Performance Graph
Paving the Path for
Autonomous
Predicting
Recommending
Predicting
Autonomous
Recommending
Predicting
HPE Infosight compliments our partner’s services portfolio
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– Create value using the executive dashboards
– Help proactively troubleshoot the infrastructure stack
– Forecast capacity and performance needs and provide
recommendations for more upgrade opportunities
– Get visibility into expiring support contracts
– Size the right system with the machine-learned sizing tool
Predictive
support
86% issues
automatically
opened and resolved*
HPE Infosight handles break fix While you use HPE Infosight to:
*Internal study of HPE Nimble Storage’s installed base
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Thank you
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Engage with HPE storage
hpe.com/storage
@HPE_Storage
facebook.com/HPEStorage
search HPE Technology
#hpestorage
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