-
HP iLO 4 User Guide
AbstractThis guide provides information about configuring,
updating, and operating HP ProLiant Gen8 servers by using the HP
iLO 4firmware. This document is intended for system administrators,
HP representatives, and HP Authorized Channel Partners whoare
involved in configuring and using HP iLO 4 and HP ProLiant Gen8
servers.
This guide discusses HP iLO for HP ProLiant servers and HP
ProLiant BladeSystem server blades. For information about iLO
forIntegrity servers and server blades, see the HP website at
http://www.hp.com/go/integrityiLO.
HP Part Number: 684918-006Published: February 2014Edition: 1
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Copyright 2012, 2014 Hewlett-Packard Development Company,
L.P
Confidential computer software. Valid license from HP required
for possession, use or copying. Consistent with FAR 12.211 and
12.212, Commercial
Computer Software, Computer Software Documentation, and
Technical Data for Commercial Items are licensed to the U.S.
Government under
vendor's standard commercial license.
The information contained herein is subject to change without
notice. The only warranties for HP products and services are set
forth in the express
warranty statements accompanying such products and services.
Nothing herein should be construed as constituting an additional
warranty. HP shall
not be liable for technical or editorial errors or omissions
contained herein.
Acknowledgements
Microsoft, Windows, Windows NT , and Windows Vista are U.S.
registered trademarks of Microsoft Corporation.
Intel is a trademark of Intel Corporation in the U.S. and other
countries.
Java is a registered trademark of Oracle and/or its
affiliates.
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Contents1 Introduction to
iLO....................................................................................14
Overview..............................................................................................................................14HP
iLO
features......................................................................................................................14iLO
web
interface...................................................................................................................15ROM-based
configuration
utilities..............................................................................................15iLO
Mobile
application............................................................................................................16iLO
scripting and command
line...............................................................................................16
2 Setting up
iLO..........................................................................................17Preparing
to set up
iLO............................................................................................................17Connecting
iLO to the
network.................................................................................................19Setting
up iLO by using iLO RBSU or the iLO 4 Configuration
Utility...............................................20
Configuring a static IP address by using iLO
RBSU..................................................................20Configuring
a static IP address by using the iLO 4 Configuration
Utility.....................................22Managing iLO users by
using iLO
RBSU................................................................................25
Adding iLO user accounts by using iLO
RBSU...................................................................25Editing
user
accounts.....................................................................................................26Removing
user
accounts.................................................................................................27
Managing iLO users by using the iLO 4 Configuration
Utility...................................................28Adding
iLO user accounts by using the iLO 4 Configuration
Utility.......................................28Editing or removing
user
accounts...................................................................................30
Setting up iLO by using the iLO web
interface............................................................................32Logging
in to iLO for the first
time.............................................................................................32Activating
iLO licensed
features................................................................................................32Installing
the iLO
drivers...........................................................................................................33
Microsoft device driver
support............................................................................................34Linux
device driver
support..................................................................................................34VMware
device driver
support.............................................................................................35
3 Configuring
iLO.......................................................................................36Updating
firmware..................................................................................................................36
Updating firmware by using an online
method.......................................................................36Performing
an in-band firmware
update............................................................................36Performing
an out-of-band firmware
update.......................................................................37
Updating firmware by using an offline
method.......................................................................37Obtaining
the iLO firmware image
file..................................................................................37Obtaining
supported server firmware image
files...................................................................38Updating
firmware by using a
browser.................................................................................38
Using language
packs............................................................................................................40Installing
a language
pack..................................................................................................40Selecting
a language
pack.................................................................................................41Configuring
the default language
settings..............................................................................42Configuring
the current language
settings..............................................................................42Uninstalling
a language
pack..............................................................................................42
iLO
licensing..........................................................................................................................43Free
iLO 60-day evaluation
license.......................................................................................43Installing
an iLO license by using a
browser..........................................................................44
Administering
users.................................................................................................................44Viewing
local
users............................................................................................................45Viewing
directory
groups....................................................................................................46Adding
or editing local
users..............................................................................................46
IPMI/DCMI
users..........................................................................................................48
Contents 3
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Administering directory
groups............................................................................................48Deleting
a user or a directory
group.....................................................................................50
Configuring iLO Federation
Management..................................................................................50iLO
Federation Management network
requirements.................................................................51Configuring
the multicast
options.........................................................................................51Viewing
iLO Federation Management group
memberships.......................................................53Managing
iLO Federation Management group
membership....................................................53Removing
an iLO system from an iLO Federation Management
group........................................54Configuring
enclosure support for iLO Federation
Management................................................54
Configuring iLO access
settings................................................................................................55Configuring
service
settings.................................................................................................55Configuring
IPMI/DCMI
settings..........................................................................................57Configuring
access
options.................................................................................................57Logging
in to iLO by using an SSH
client...............................................................................60
Configuring iLO
security..........................................................................................................60General
security
guidelines.................................................................................................61
Passwords....................................................................................................................61iLO
RBSU and iLO 4 Configuration Utility
security..............................................................61iLO
Security Override Switch
administration......................................................................62
TPM
support......................................................................................................................63User
accounts and
access...................................................................................................63
User
privileges..............................................................................................................64Login
security................................................................................................................64
Administering SSH
keys......................................................................................................64About
SSH
keys............................................................................................................64Authorizing
a new key by using the iLO web
interface.......................................................65Authorizing
a new key by using the
CLI............................................................................66Deleting
keys................................................................................................................67Authorizing
keys from an HP SIM
server...........................................................................67
Administering SSL
certificates..............................................................................................67Viewing
certificate
information........................................................................................68Obtaining
and importing a
certificate..............................................................................68
Configuring directory
settings..............................................................................................70Configuring
authentication and directory server
settings.....................................................71Running
directory
tests...................................................................................................73
Viewing directory test
results......................................................................................75Using
the directory test controls
.................................................................................77
Using
encryption................................................................................................................77Viewing
encryption enforcement
settings...........................................................................78Modifying
the AES/DES encryption
setting.......................................................................79
Connecting to iLO by using AES or 3DES
encryption.....................................................79Enabling
FIPS
Mode......................................................................................................79Disabling
FIPS
Mode.....................................................................................................80
Configuring iLO for HP
SSO................................................................................................80Configuring
iLO for HP
SSO...........................................................................................81Adding
trusted
certificates..............................................................................................82
Extracting the HP SIM server
certificate........................................................................83Viewing
trusted
certificates.............................................................................................83Removing
trusted
certificates...........................................................................................84
Configuring Remote Console security
settings.........................................................................84Configuring
Remote Console Computer Lock
settings..........................................................84Configuring
the Integrated Remote Console Trust setting (.NET
IRC)......................................86
Configuring the Login Security
Banner..................................................................................86Configuring
iLO network
settings..............................................................................................88
Viewing network
settings.....................................................................................................88
4 Contents
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Configuring general network
settings....................................................................................91Configuring
IPv4
settings....................................................................................................94Configuring
IPv6
settings....................................................................................................96Configuring
SNTP
settings...................................................................................................99
Configuring and using the iLO Shared Network
Port..................................................................100Enabling
the iLO Shared Network Port
feature.....................................................................101
Enabling the iLO Shared Network Port feature through iLO
RBSU.......................................101Enabling the iLO
Shared Network Port feature through the iLO 4 Configuration
Utility..........102Enabling the iLO Shared Network Port feature
through the iLO web interface......................103
Re-enabling the iLO Dedicated Network
Port.......................................................................104Enabling
the iLO Dedicated Network Port through iLO
RBSU.............................................104Enabling the
iLO Dedicated Network Port through the iLO 4 Configuration
Utility.................104Enabling the iLO Dedicated Network Port
through the web interface..................................106
Configuring iLO Management
settings.....................................................................................106Installing
AMS or the Insight Management
Agents................................................................107
Verifying the AMS
installation.......................................................................................108Verifying
AMS installation:
Windows........................................................................108Verifying
AMS installation: SUSE and Red
Hat...........................................................109Verifying
AMS installation:
VMware..........................................................................109Verifying
AMS installation:
Ubuntu............................................................................109
Configuring SNMP
settings...............................................................................................109Configuring
SNMPv3
Users...............................................................................................111Configuring
the SNMPv3 Engine
ID...................................................................................112Configuring
SNMP
alerts..................................................................................................112
Using the AMS Control Panel to configure SNMP and SNMP alerts
(Windows only)............113SNMP
traps................................................................................................................114
Configuring Insight Management
integration.......................................................................116Configuring
AlertMail
settings...........................................................................................117
Enabling
AlertMail......................................................................................................117Disabling
AlertMail.....................................................................................................118
Configuring Remote Syslog
settings....................................................................................118Enabling
iLO Remote
Syslog.........................................................................................118Disabling
iLO Remote
Syslog........................................................................................119
Configuring Remote
Support..................................................................................................119Insight
Remote Support
Overview.......................................................................................119Data
collected by Insight Remote
Support............................................................................120Prerequisites....................................................................................................................122Registering
for Insight Remote Support by using the iLO web
interface.....................................122
Registering for Insight Remote Support by using Direct
Connect.........................................122Editing the web
proxy
settings..................................................................................125
Registering for Insight Remote Support by using Central
Connect.......................................125Unregistering from
Insight Remote Support by using the iLO web
interface...............................127
Unregistering from Insight Remote Support Direct Connect
configurations............................127Unregistering from
Insight Remote Support Central Connect
configurations..........................127
Working with Insight Remote Support service
events.............................................................127Using
maintenance
mode.............................................................................................128Sending
a test service
event..........................................................................................128Viewing
the Service Event
Log.......................................................................................129Clearing
the Service Event
Log......................................................................................129
Viewing and sending Remote Support data collection
information..........................................130Sending
data collection
information...............................................................................130Sending
Active Health System reporting
information.........................................................131
Configuring iLO by using the ROM-based
utilities......................................................................132Using
the iLO
RBSU..........................................................................................................132
Accessing the iLO
RBSU...............................................................................................132
Contents 5
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Configuring NIC and TCP/IP
settings.............................................................................132Configuring
DNS/DHCP
settings...................................................................................133Configuring
global settings by using iLO
RBSU................................................................134Configuring
serial CLI options by using iLO
RBSU............................................................135
Using the UEFI System Utilities iLO 4 Configuration
Utility......................................................136Accessing
the iLO 4 Configuration Utility
menu...............................................................136Configuring
Network
Options.......................................................................................137Configuring
Advanced Network
Options........................................................................139Configuring
access settings by using the iLO 4 Configuration
Utility...................................140Viewing information
about iLO by using the iLO 4 Configuration
Utility..............................142
4 Using
iLO..............................................................................................144Using
the iLO web
interface...................................................................................................144
Browser
support...............................................................................................................144Logging
in to
iLO.............................................................................................................144Handling
an unknown
authority.........................................................................................146Using
the iLO
controls.......................................................................................................146Starting
a remote management
tool....................................................................................146Language
pack
support....................................................................................................146
Viewing iLO overview
information...........................................................................................146Viewing
system
information...............................................................................................147Viewing
status
information.................................................................................................148Viewing
the active iLO
sessions..........................................................................................149
Viewing iLO system
information..............................................................................................149Viewing
health summary
information..................................................................................149Viewing
fan
information....................................................................................................150Viewing
temperature information
.......................................................................................152
Viewing the temperature
graph.....................................................................................153Viewing
temperature sensor
data...................................................................................153
Viewing power
information...............................................................................................155Viewing
processor
information...........................................................................................159Viewing
memory
information.............................................................................................160
Advanced Memory
Protection.......................................................................................160Memory
Summary.......................................................................................................162Memory
Details..........................................................................................................162
Viewing network
information.............................................................................................164Viewing
storage
information..............................................................................................165
Controllers.................................................................................................................167Drive
Enclosures..........................................................................................................168Logical
Drives.............................................................................................................168Physical
Drives............................................................................................................168
Viewing firmware
information............................................................................................169Using
the iLO Event
Log.........................................................................................................170
Viewing the iLO Event
Log.................................................................................................170Saving
the iLO Event
Log...................................................................................................171Clearing
the iLO Event
Log................................................................................................172
Using the Integrated Management
Log....................................................................................172Viewing
the
IML...............................................................................................................173Marking
a log entry as
repaired........................................................................................174Adding
a maintenance note to the
IML...............................................................................175Saving
the
IML................................................................................................................175Clearing
the
IML..............................................................................................................175
Using the HP Active Health
System..........................................................................................176Downloading
the Active Health System log for a date
range..................................................176Downloading
the entire Active Health System
log.................................................................178
6 Contents
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Extracting the Active Health System log by using
curl............................................................178Clearing
the Active Health System
log................................................................................179
Using iLO
diagnostics............................................................................................................179Resetting
iLO through the web
interface..............................................................................181
Using Location Discovery
Services...........................................................................................181Using
the HP Insight Management
Agents................................................................................183Using
iLO Federation
Management.........................................................................................183
Viewing the iLO Federation Management Multi-System
Map..................................................184Viewing
server health and model
information......................................................................185Viewing
critical and degraded
systems...............................................................................186Using
the iLO Federation Management group power
feature..................................................187
Changing the power state for multiple
servers.................................................................187Viewing
servers affected by the Virtual Power
Button........................................................188
Configuring iLO Federation Management group power
settings..............................................189Configuring
Automatic Group Power Capping
settings.....................................................190
Using the iLO Federation Management firmware update
feature.............................................191Updating
firmware for multiple
servers...........................................................................191Viewing
affected
systems..............................................................................................193
Using the iLO Federation Management Virtual Media
feature................................................193Connecting
scripted media for
groups............................................................................193Viewing
and ejecting scripted media for
groups..............................................................194Viewing
affected
systems..............................................................................................195
Using the Integrated Remote
Console......................................................................................195.NET
IRC
requirements......................................................................................................195
Microsoft .NET
Framework............................................................................................196Microsoft
ClickOnce....................................................................................................196
Java IRC
requirements......................................................................................................196Recommended
client
settings........................................................................................197Recommended
server
settings.......................................................................................197
Starting the Remote
Console..............................................................................................197Acquiring
the Remote
Console...........................................................................................199Using
the Remote Console power
switch.............................................................................200Using
iLO Virtual Media from the Remote
Console................................................................200Using
Shared Remote Console (.NET IRC
only)....................................................................200Using
Console Capture (.NET IRC
only)..............................................................................201
Viewing Server Startup and Server Prefailure
sequences...................................................202Saving
Server Startup and Server Prefailure video
files.....................................................202Capturing
video
files...................................................................................................203Viewing
saved video
files.............................................................................................203
Creating Remote Console hot
keys.....................................................................................203Creating
a hot
key......................................................................................................204Resetting
hot
keys........................................................................................................205
Using the text-based Remote
Console......................................................................................205Using
the iLO Virtual Serial
Port.........................................................................................205
Configuring the iLO Virtual Serial Port in the host system
RBSU..........................................206Configuring the
iLO Virtual Serial Port in the UEFI System
Utilities.......................................209Configuring the
iLO Virtual Serial Port for
Linux...............................................................213Configuring
the iLO Virtual Serial Port for the Windows EMS
Console................................213Starting an iLO Virtual
Serial Port
session........................................................................214Viewing
the iLO Virtual Serial Port
log............................................................................214
Using the Text-based Remote Console
(Textcons)..................................................................215Customizing
the Text-based Remote
Console...................................................................215Using
the Text-based Remote
Console............................................................................216Using
Linux with the Text-based Remote
Console..............................................................216
Using iLO Virtual
Media........................................................................................................216
Contents 7
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Virtual Media operating system
information.........................................................................218Operating
system USB
requirement................................................................................218Using
Virtual Media with Windows
7............................................................................218Operating
system considerations: Virtual Floppy/USB
key................................................218
Changing
diskettes.................................................................................................219Operating
system considerations: Virtual
CD/DVD-ROM..................................................219
Mounting a USB Virtual Media CD/DVD-ROM on Linux
systems...................................219Operating system
considerations: Virtual Folder
.............................................................220
Using iLO Virtual Media from the iLO web
interface.............................................................220Viewing
and modifying the Virtual Media
port................................................................220Viewing
and ejecting local
media.................................................................................221Connecting
scripted
media...........................................................................................221Viewing
and ejecting scripted
media.............................................................................221
Using iLO Virtual Media from the Remote
Console................................................................222Using
a Virtual
Drive...................................................................................................222
Using a physical drive on a client
PC........................................................................222Using
an image
file................................................................................................222Using
an image file through a URL
(IIS/Apache).........................................................222
Using the Create Media Image feature (Java IRC
only).....................................................222Creating
an iLO disk image
file................................................................................223Copying
data from an image file to a physical
disk....................................................223
Using a Virtual Folder (.NET IRC
only)............................................................................224Setting
up IIS for scripted Virtual
Media..............................................................................224
Configuring
IIS............................................................................................................224Configuring
IIS for read/write
access.............................................................................225Inserting
Virtual Media with a helper
application............................................................226Sample
Virtual Media helper
application.......................................................................226
Configuring Virtual Media Boot
Order................................................................................227Changing
the server boot
mode....................................................................................227Changing
the server boot
order....................................................................................228Changing
the one-time boot
status................................................................................228Using
the additional
options.........................................................................................229
About server
power..............................................................................................................229Powering
on the
server.....................................................................................................229Brownout
recovery...........................................................................................................230Graceful
shutdown...........................................................................................................230Power
efficiency...............................................................................................................230
Using iLO Power
Management...............................................................................................231Managing
the server
power..............................................................................................231Configuring
the System Power Restore
Settings.....................................................................232Viewing
server power
usage..............................................................................................233Viewing
the current power
state.........................................................................................234Viewing
the server power
history........................................................................................235Configuring
power
settings................................................................................................235
Configuring Power Regulator
settings.............................................................................236Configuring
power capping
settings..............................................................................237Configuring
SNMP alert
settings...................................................................................238Configuring
the persistent mouse and
keyboard..............................................................238
Using iLO with Onboard
Administrator....................................................................................238Using
the Active Onboard
Administrator.............................................................................238Starting
the Onboard Administrator
GUI.............................................................................239Toggling
the enclosure UID
light.........................................................................................239Enclosure
bay IP
addressing..............................................................................................240Dynamic
Power Capping for server
blades..........................................................................240iLO
virtual
fan.................................................................................................................240
8 Contents
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iLO
option.......................................................................................................................240IPMI
server
management.......................................................................................................241Using
iLO with HP Insight Control server deployment
................................................................242Using
HP Enterprise Secure Key Manager with
iLO....................................................................242
Configuring key manager
servers.......................................................................................243Adding
key manager configuration
details..........................................................................243Testing
the ESKM
configuration..........................................................................................244Viewing
Enterprise Secure Key Manager
events...................................................................245
Viewing remote management tool
information..........................................................................245Starting
a remote management
tool....................................................................................245Deleting
a remote manager
configuration...........................................................................246Using
iLO with HP
OneView..............................................................................................246
5 Integrating HP Systems Insight
Manager....................................................247HP
SIM
features....................................................................................................................247Establishing
SSO with HP
SIM................................................................................................247iLO
identification and
association...........................................................................................247
Viewing iLO status in HP
SIM.............................................................................................247iLO
links in HP
SIM..........................................................................................................248Viewing
iLO in HP SIM System(s)
lists..................................................................................248
Receiving SNMP alerts in HP
SIM...........................................................................................248HP
SIM port
matching...........................................................................................................248Reviewing
iLO license information in HP
SIM............................................................................249
6 Directory
services...................................................................................250Directory
integration
benefits..................................................................................................250Choosing
a directory configuration to use with
iLO....................................................................250Kerberos
support..................................................................................................................251
Domain controller
preparation...........................................................................................251Realm
names..............................................................................................................251Computer
accounts......................................................................................................251User
accounts.............................................................................................................252Generating
a
keytab...................................................................................................252
Key version
number................................................................................................252Windows
Vista.......................................................................................................253
Universal and global user groups (for
authorization)........................................................253Configuring
iLO for Kerberos
login.....................................................................................253
Using the iLO web
interface..........................................................................................253Using
XML configuration and control
scripts....................................................................254Using
the CLI, CLP, or SSH
interface..............................................................................254
Time
requirement.............................................................................................................254Configuring
single
sign-on................................................................................................254
Internet
Explorer..........................................................................................................255Firefox.......................................................................................................................255Chrome.....................................................................................................................256
Verifying single sign-on (HP Zero Sign In)
configuration.........................................................256Login
by
name................................................................................................................256
Schema-free directory
integration............................................................................................256Setting
up schema-free directory
integration.........................................................................257
Active Directory
prerequisites........................................................................................257Introduction
to Certificate
Services............................................................................257Installing
Certificate
Services....................................................................................257Verifying
Certificate
Services....................................................................................257Configuring
Automatic Certificate
Request.................................................................257
Schema-free setup using the iLO web
interface................................................................258Schema-free
setup using
scripts.....................................................................................258
Contents 9
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Schema-free setup with HP Directories Support for ProLiant
Management Processors.............258Schema-free setup
options............................................................................................259
Minimum login
flexibility.........................................................................................259Better
login
flexibility..............................................................................................259Maximum
login
flexibility.........................................................................................259
Schema-free nested
groups...........................................................................................259Setting
up HP extended schema directory
integration................................................................260
Features supported by HP schema directory
integration.........................................................260Setting
up directory
services..............................................................................................260Schema
documentation.....................................................................................................261Directory
services
support.................................................................................................261Schema
required
software.................................................................................................261
Schema
Extender........................................................................................................262Schema
Preview
window.........................................................................................262Setup
window........................................................................................................263Results
window......................................................................................................263
Management snap-in
installer.......................................................................................264Directory
services for Active
Directory.................................................................................264
Active Directory installation
prerequisites........................................................................264Installing
Active
Directory.............................................................................................265
For the schema-free
configuration.............................................................................265For
HP extended
schema.........................................................................................265
Snap-in installation and initialization for Active
Directory..................................................266Creating
and configuring directory objects for use with iLO in Active
Directory....................266Directory services
objects.............................................................................................267
Active Directory
snap-ins.........................................................................................268Role
Restrictions
tab................................................................................................269
Lights Out Management
tab.........................................................................................271Directory
services for
eDirectory.........................................................................................272
eDirectory installation
prerequisites................................................................................272Snap-in
installation and initialization for
eDirectory..........................................................272Example:
Creating and configuring directory objects for use with iLO devices
in eDirectory...272Directory services objects for
eDirectory.........................................................................276
Role Managed
Devices...........................................................................................276Members
tab.........................................................................................................276
Role Restrictions
tab.....................................................................................................277Time
restrictions......................................................................................................278Enforced
client IP address or DNS name
access.........................................................278
eDirectory Lights-Out
Management................................................................................279User
login using directory
services..........................................................................................280Directory-enabled
remote
management....................................................................................280
Creating roles to follow organizational
structure...................................................................281Using
existing
groups..................................................................................................281Using
multiple
roles.....................................................................................................281
How directory login restrictions are
enforced.......................................................................282Restricting
roles...........................................................................................................283
Role time
restrictions...............................................................................................283Role
address
restrictions..........................................................................................283
User
restrictions...........................................................................................................283User
address
restrictions..........................................................................................283User
time
restrictions...............................................................................................284
Creating multiple restrictions and
roles...........................................................................285Using
bulk import
tools.....................................................................................................286
HP Directories Support for ProLiant Management Processors
utility...............................................286Compatibility..................................................................................................................286
10 Contents
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HP Directories Support for ProLiant Management Processors
package.....................................287Using HP Directories
Support for ProLiant Management
Processors.........................................287
Finding management
processors...................................................................................287Upgrading
firmware on management
processors.............................................................289Selecting
a directory access
method..............................................................................291Naming
management
processors..................................................................................291Configuring
directories when HP extended schema is
selected...........................................292Configuring
directories when schema-free integration is
selected........................................296Setting up
management processors for
directories............................................................296
7
Troubleshooting......................................................................................298Kernel
debugging.................................................................................................................298Event
log
entries...................................................................................................................299Hardware
and software link-related
issues................................................................................301Login
issues.........................................................................................................................302
Login name and password not
accepted.............................................................................302Directory
user premature
logout.........................................................................................302iLO
management port not accessible by
name.....................................................................303iLO
RBSU unavailable after iLO and server
reset...................................................................303Unable
to access the login
page........................................................................................303Secure
Connection Failed error when using Firefox
browser...................................................303Unable
to return to login page after an iLO flash or
reset......................................................304Unable
to access Virtual Media or graphical Remote
Console................................................304Unable to
connect to iLO after changing network
settings......................................................304Unable
to connect to iLO processor through
NIC..................................................................304Unable
to log in to iLO after installing iLO
certificate............................................................305Unable
to connect to iLO IP
address...................................................................................305Blocked
iLO
ports.............................................................................................................305
Troubleshooting alert and trap
issues.......................................................................................305Unable
to receive HP SIM alarms (SNMP traps) from
iLO.......................................................306
Using the iLO Security Override Switch for emergency
access.....................................................306Troubleshooting
license
installation..........................................................................................306Troubleshooting
directory issues
.............................................................................................306
User contexts do not appear to
work..................................................................................307Directory
user does not log out after directory timeout has
expired.........................................307Problems
generating keytab by using
ktpass.exe..................................................................307
Troubleshooting Remote Console
issues...................................................................................307Java
IRC applet displays red X when Firefox is used to run Java IRC on
Linux client ..................307Unable to navigate single cursor
of Remote Console to corners of Remote Console
window.......307Remote Console text window not updated
correctly..............................................................307Mouse
or keyboard not working in .NET IRC or Java
IRC......................................................308.NET
IRC sends characters continuously after switching windows
...........................................308Java IRC does not
display correct floppy and USB-key
device.................................................308Caps Lock
out of sync between iLO and Java
IRC.................................................................309Num
Lock out of sync between iLO and Shared Remote
Console............................................310Keystrokes
repeat unintentionally during Remote Console
session............................................310Session
leader does not receive connection request when .NET IRC is in
replay mode...............310Keyboard LED does not work
correctly................................................................................310Inactive
.NET
IRC.............................................................................................................310.NET
IRC failed to connect to
server...................................................................................311File
not present after copy from .NET IRC virtual drives to USB
key..........................................311.NET IRC takes a
long time to verify application
requirements................................................311.NET
IRC fails to
start.......................................................................................................312.NET
IRC cannot be
shared...............................................................................................312.NET
IRC launch is blocked by Google
Chrome...................................................................313
Contents 11
-
iLO Virtual Floppy media applet
unresponsive......................................................................313Troubleshooting
SSH
issues....................................................................................................313
Initial PuTTY input
slow.....................................................................................................313PuTTY
client
unresponsive..................................................................................................314SSH
text support from text-based Remote Console
session......................................................314
Troubleshooting text-based Remote Console
issues....................................................................314Unable
to view Linux installer in text-based Remote
Console...................................................314Unable
to pass data through SSH
terminal..........................................................................314VSP-driven
selection during the serial timeout window sends output to BIOS
redirect instead
ofVSP................................................................................................................................314Scrolling
and text appear irregular during BIOS
redirection...................................................314
Troubleshooting Remote Support
issues....................................................................................315SSL
Bio Error during Insight RS
registration..........................................................................315HP
ProLiant Gen8 server identified in Insight Online as _ and
inInsight RS as
............................................................................................315HP
ProLiant Gen8 server OS name and version not listed in Insight RS
or Insight Online............315Connection error during iLO Direct
Connect
registration........................................................316iLO
session ends unexpectedly during iLO Direct Connect
registration.....................................316
Troubleshooting iLO Federation Management
issues..................................................................316Query
errors occur on iLO Federation Management
pages....................................................316A
timeout error is displayed on the Multi-System Map
page...................................................317A 502
error is displayed on the Multi-System Map
page.......................................................317A 403
error is displayed on the Multi-System Map
page.......................................................318iLO
peers are not
displayed..............................................................................................318iLO
peers are displayed with IPv6 addresses on IPv4
networks...............................................318
Troubleshooting miscellaneous
issues.......................................................................................318Cookie
sharing between browser instances and
iLO.............................................................318
Shared
instances.........................................................................................................319Cookie
order..............................................................................................................319Displaying
the current session
cookie.............................................................................319Preventing
cookie-related
issues....................................................................................320
Unable to get SNMP information from HP
SIM.....................................................................320Unable
to upgrade iLO
firmware........................................................................................320iLO
Firmware update does not
finish...................................................................................320iLO
network Failed Flash
Recovery.....................................................................................321Testing
SSL......................................................................................................................321Resetting
iLO...................................................................................................................322
Resetting iLO by using the iLO 4 Configuration
Utility.......................................................323Resetting
iLO to the factory default settings by using iLO
RBSU...............................................324Resetting iLO
to the factory default settings by using the iLO 4 Configuration
Utility...................325Server name still present after System
Erase Utility is
executed................................................326Certificate
error when navigating to iLO web
interface..........................................................327
Resolving a browser certificate error: Internet
Explorer......................................................327Resolving
a browser certificate error:
Firefox...................................................................329Resolving
a browser certificate error:
Chrome..................................................................330
8 Support and other
resources....................................................................331Information
to collect before you contact
HP.............................................................................331How
to contact
HP................................................................................................................331Registering
for Software Technical Support and Update
Service..................................................331
How to use Software Technical Support and Update
Service..................................................331HP
Support
Center................................................................................................................331HP
authorized
resellers..........................................................................................................332Related
information...............................................................................................................332
12 Contents
-
9 Documentation
feedback.........................................................................334A
iLO license
options.................................................................................335B
FlexibleLOM
support...............................................................................337C
Directory services
schema.......................................................................339
HP Management Core LDAP OID classes and
attributes.............................................................339Core
classes....................................................................................................................339Core
attributes.................................................................................................................339Core
class
definitions.......................................................................................................339
hpqTarget..................................................................................................................339hpqRole.....................................................................................................................340hpqPolicy...................................................................................................................340
Core attribute
definitions...................................................................................................340hpqPolicyDN..............................................................................................................340hpqRoleMembership....................................................................................................340hpqTargetMembership.................................................................................................341hpqRoleIPRestrictionDefault...........................................................................................341hpqRoleIPRestrictions...................................................................................................341hpqRoleTimeRestriction.................................................................................................342
Lights-Out Management specific LDAP OID classes and
attributes................................................342Lights-Out
Management
classes.........................................................................................342Lights-Out
Management
attributes......................................................................................342Lights-Out
Management class
definitions.............................................................................342
hpqLOMv100.............................................................................................................342Lights-Out
Management attribute
definitions........................................................................343
hpqLOMRightLogin......................................................................................................343hpqLOMRightRemoteConsole........................................................................................343hpqLOMRightVirtualMedia...........................................................................................343hpqLOMRightServerReset..............................................................................................343hpqLOMRightLocalUserAdmin.......................................................................................344hpqLOMRightConfigureSettings.....................................................................................344
Glossary..................................................................................................345Index.......................................................................................................349
Contents 13
-
1 Introduction to iLOOverview
The HP iLO Management Engine is a set of embedded management
features that support thecomplete life cycle of the server, from
initial deployment, to ongoing management, to servicealerting and
remote support. HP iLO is one feature of the HP iLO Management
Engine.The HP iLO subsystem is a standard component of HP ProLiant
servers that simplifies initial serversetup, server health
monitoring, power and thermal optimization, and remote server
administration.The HP iLO subsystem includes an intelligent
microprocessor, secure memory, and a dedicatednetwork interface.
This design makes HP iLO independent of the host server and its
operatingsystem.HP iLO enables and manages the Active Health System
and also features Agentless Management.HP iLO monitors all key
internal subsystems. When enabled, SNMP alerts are sent directly by
HPiLO, regardless of the host operating system or whether a host
operating system is installed.Embedded remote support software is
available on HP ProLiant Gen8 servers with iLO 4, regardlessof the
operating system software and without installing OS agents on the
server.
HP iLO featuresUsing HP iLO, you can do the following:
Monitor server health. iLO monitors temperatures in the server
and sends corrective signals tothe fans to maintain proper server
cooling. iLO also monitors firmware versions and the statusof fans,
memory, the network, processors, power supplies, and internal
storage.
Download the Active Health System log. You can send the log file
to HP when you have anopen support case.
Manage multiple servers at one time by using the iLO Federation
management features.
Access a high-performance and secure Integrated Remote Console
to the server from anywherein the world if you have a network
connection to the server.There are two versions of the Integrated
Remote Console:
.NET IRC
Java IRCGeneral references to the Remote Console apply to both
the .NET IRC and Java IRC, unlessotherwise specified.
Use the shared .NET IRC to collaborate with up to four server
administrators.
Remotely mount high-performance Virtual Media devices to the
server.
Use Virtual Power and Virtual Media from the GUI, the CLI, or
the iLO scripting toolkit formany tasks, including the automation
of deployment and provisioning.
Securely and remotely control the power state of the managed
server.
Monitor the power consumption and server power settings.
Implement true Agentless Management with SNMP alerts from HP
iLO, regardless of the stateof the host server.
Register a ProLiant Gen8 server for HP Insight Remote
Support.
Use local or directory-based user accounts to log in to iLO.
Configure Kerberos authentication, which adds the HP Zero Sign
In button to the login screen.
14 Introduction to iLO
-
Use iLO language packs to switch between English and another
supported language.
Control iLO by using a remote management tool.
iLO web interfaceThe iLO web interface groups similar tasks for
easy navigation and workflow. The interface isorganized in a
navigational tree view located on the left side of the page. The
top-level branchesare Information, iLO Federation, Remote Console,
Virtual Media, Power Management, Network,Remote Support, and
Administration. If you have a ProLiant server blade, the BL c-Class
branch isincluded. When a remote management tool is used with iLO,
the page is included.When using the iLO web interface, note the
following:
Each high-level iLO branch has a submenu that you can display by
clicking the + icon to theleft of that branch. Each menu topic
displays a page title that describes the information orsettings
available on that page. The page title might not reflect the name
that is displayed onthe menu option.
Assistance for all iLO pages is available from the iLO help
pages. To access page-specifichelp, click the ? icon on the upper
right side of the page.
Typical administrator tasks are available from the iLO
Federation, Network, Remote Support,Administration, and branches of
the iLO web interface.These tasks are described in Setting up iLO
(page 17) and Configuring iLO (page 36).
Typical user tasks are available from the Information, Remote
Console, Virtual Media, PowerManagement, iLO Federation, and BL
c-Class branches of the iLO web interface. These tasksare described
in Using iLO (page 144).
For more information about iLO functionality and integration,
see the following:
Integrating HP Systems Insight Manager (page 247)
Directory services (page 250)
Troubleshooting (page 298)
ROM-based configuration utilitiesDepending on your server model,
you can use iLO RBSU or the iLO 4 Configuration Utility toconfigure
network parameters, global settings, and user accounts. On servers
that support UEFI,such as the HP ProLiant DL580 Gen8 server, use
the iLO 4 Configuration Utility in the UEFI SystemUtilities. On all
other servers, use iLO RBSU.iLO RBSU and the iLO 4 Configuration
Utility are designed for the initial iLO setup, and are notintended
for continued iLO administration. You can start these utilities
when the server is booted,and you can run them remotely with the
Remote Console.To determine whether your server supports iLO RBSU
or the iLO 4 Configuration Utility, see yourserver
documentation.You can configure iLO to require users to log in when
they access these utilities, or you can disablethe utilities for
all users. These settings can be configured in the iLO access
options. Disabling iLORBSU or the iLO 4 Configuration Utility
prevents reconfiguration from the host unless the iLO
SecurityOverride Switch is set. For more information, see
Configuring access options (page 57).To access the ROM-based
configuration utilities:
iLO RBSUPress F8 during POST to enter iLO RBSU.
iLO 4 Configuration UtilityPress F9 during POST to enter the
UEFI System Utilities, and thenselect System ConfigurationiLO 4
Configuration Utility.
iLO web interface 15
-
NOTE: On servers that use the system RBSU, the iLO option ROM
lists the installed license andthe firmware version. This
information is not listed in the option ROM on UEFI systems.
iLO Mobile applicationThe HP iLO Mobile application provides
access to the Remote Console of your HP ProLiant serverfrom your
mobile device. The mobile application interacts directly with the
iLO processor on HPProLiant servers, providing total control of the
server at all times as long as the server is pluggedin. For
example, you can access the server when it is in a healthy state or
when it is powered offwith a blank hard drive. As an IT
administrator, you can troubleshoot problems and performsoftware
deployments from almost anywhere.For more information about the iLO
Mobile application, see http://www.hp.com/go/ilo/mobileapp.
iLO scripting and command lineYou can use the iLO scripting
tools to configure multiple iLO systems, to incorporate a
standardconfiguration into the deployment process, and to control
servers and subsystems.The HP iLO Scripting and Command Line Guide
describes the syntax and tools available to useiLO 4 through a
command line or scripted interface.
16 Introduction to iLO
-
2 Setting up iLOThe iLO default settings enable you to use most
features without additional configuration. However,the
configuration flexibility of iLO enables customization for multiple
enterprise environments. Thischapter discusses the initial iLO
setup steps. For information about additional configuration
options,see Configuring iLO (page 36).Complete the initial setup
steps:1. Decide how you want to handle networking and security.
For more information, see Preparing to set up iLO (page 17).
2. Connect iLO to the network.For more information, see
Connecting iLO to the network (page 19).
3. If you are not using dynamic IP addressing, configure a
static IP address by using iLO RBSU.For more information, see
Setting up iLO by using iLO RBSU or the iLO 4 ConfigurationUtility
(page 20).
4. If you are using the local accounts feature, set up your user
accounts by using iLO RBSU orthe iLO web interface.For more
information, see Setting up iLO by using iLO RBSU or the iLO 4
ConfigurationUtility (page 20) or Setting up iLO by using the iLO
web interface (page 32).
5. Install an iLO license. For more information, see Activating
iLO licensed features (page 32).6. If required, install the iLO
drivers.
For more information, see Installing the iLO drivers (page
33).
Preparing to set up iLOBefore setting up an iLO management
processor, you must decide how to handle networking andsecurity.
The following questions can help you configure iLO:1. How should
iLO connect to the network?
For a graphical representation and explanation of the available
connections, see ConnectingiLO to the network (page 19).Typically,
iLO is connected to the network through one of the following:
A corporate network that both the NIC and the iLO port are
connected to. This connectionenables access to iLO from anywhere on
the network and reduces the amount ofnetworking hardware and
infrastructure required to support iLO. However, on a
corporatenetwork, traffic can hinder iLO performance.
A dedicated management network with the iLO port on a separate
network. A separatenetwork improves performance and security
because you can physically control whichworkstations are connected
to the network. A separate network also provides redundantaccess to
the server when a hardware failure occurs on the corporate network.
In thisconfiguration, iLO cannot be accessed directly from the
corporate network.
2. How will iLO acquire an IP address?To access iLO after
connecting it to the network, the iLO management processor must
acquirean IP address and subnet mask by using either a dynamic or
static process.
A dynamic IP address is set by default. iLO obtains the IP
address and subnet mask fromDNS or DHCP servers. This method is the
simplest.
A static IP address is used if DNS or DHCP servers are not
available on the network. Astatic IP address can be configured by
using iLO RBSU or the iLO 4 Configuration Utility.
Preparing to set up iLO 17
-
For more information, see Configuring a static IP address by
using iLO RBSU (page 20)and Configuring a static IP address by
using the iLO 4 Configuration Utility (page 22).
IMPORTANT: If you plan to use a static IP address, you must have
the IP address beforestarting the iLO setup process.
3. What access security is required, and what user accounts and
privileges are needed?iLO provides several options to control user
access. You must use one of the following methodsto prevent
unauthorized access to corporate IT assets:
Local accountsUp to 12 user names and passwords can be stored in
iLO. This is idealfor small environments such as labs and
small-sized or medium-sized businesses.
Directory servicesUse the corporate directory to manage iLO user
access. This is idealfor environments that have a large number of
users. If you plan to use directory services,consider enabling at
least one local administrator account for alternate access.
For more information about iLO access security, see Configuring
iLO security (page 60).
18 Setting up iLO
-
4. How do you want to configure iLO?iLO supports various
interfaces for configuration and operation. This guide discusses
thefollowing interfaces:
Use iLO RBSU or the iLO 4 Configuration Utility when the system
environment does notuse DHCP, DNS, or WINS. For more information,
see Setting up iLO by using iLO RBSUor the iLO 4 Configuration
Utility (page 20).
Use the iLO web interface when you can connect to iLO on the
network by using a webbrowser. You can also use this method to
reconfigure an iLO management processor.For more information, see
Setting up iLO by using the iLO web interface (page 32).
Other configuration options not discussed in this guide
follow:
HP Intelligent ProvisioningPress F10 during POST to start HP
Intelligent Provisioning.For information about the iLO settings you
can configure, see the HP Intelligent ProvisioningUser Guide.
HP Scripting ToolkitThis toolkit is a server deployment product
for IT experts that providesunattended automated installation for
high-volume server deployments. For moreinformation, see the HP
Scripting Toolkit for Linux User Guide and the HP Scripting
Toolkitfor Windows User Guide.
ScriptingYou can use scripting for advanced setup of multiple
iLO managementprocessors. Scripts are XML files written for a
scripting language called RIBCL. You canuse RIBCL scripts to
configure iLO on the network during initial deployment or from
analready deployed host.The following methods are available:
HP Lights-Out Configuration Utility (HPQLOCFG)The HPQLOCFG.EXE
utility replacesthe previously used CPQLOCFG.EXE utility. It is a
Windows command line utility thatsends XML configuration and
control scripts over the network to iLO.
HP Lights-Out Online Configuration Utility (HPONCFG)A local
online scripted setuputility that runs on the host and passes RIBCL
scripts to the local iLO. HPONCFGrequires the HP iLO Channel
Interface Driver.
Custom scripting environmentsThe iLO scripting samples include a
Perl sample thatcan be used to send RIBCL scripts to iLO over the
network.
SMASH CLPA command-line protocol that can be used when a command
line isaccessible through SSH or the physical serial port.
For more information about these methods, see the HP iLO 4
Scripting and CommandLine Guide.
Connecting iLO to the networkYou can connect iLO to the network
through a corporate network or a dedicated managementnetwork.
In a corporate network, the server has two network port types
(server NICs and one iLO NIC)connected to the corporate network, as
shown in Figure 1 (page 20).
Connecting iLO to the network 19
-
Figure 1 Corporate network diagram
Main NIC
iLO
Main NIC
Hub/Switch
Client PCs
CorporateNetwork
Management Client
iLO
In a dedicated management network, the iLO port is on a separate
network, as shown inFigure 2 (page 20).
Figure 2 Dedicated management network diagram
Hub/SwitchMain NIC
iLO
iLO
Main NICHub/Switch
Client PCs
CorporateNetwork
DedicatediLO Management
Network
Management Client
Setting up iLO by using iLO RBSU or the iLO 4 Configuration
UtilityHP recommends using iLO RBSU or the iLO 4 Configuration
Utility to set up iLO for the first timeand to configure iLO
network parameters for environments that do not use DHCP, DNS, or
WINS.To determine whether your server supports iLO RBSU or the iLO
4 Configuration Utility, see yourserver documentation.
Configuring a static IP address by using iLO RBSUThis procedure
is required only if you are using a static IP address. When you are
using dynamicIP addressing, your DHCP server automatically assigns
an IP address for iLO.
20 Setting up iLO
-
NOTE: To simplify installation, HP recommends using DNS or DHCP
with iLO.
To configure a static IP address:1. Optional: If you access the
server remotely, start an iLO remote console session.
You can use the .NET IRC or Java IRC.
2. Restart or power on the server.3. Press F8 in the HP ProLiant
POST screen.
The iLO RBSU screen appears.
4. Disable DHCP:a. Select NetworkDNS/DHCP, and then press
Enter.
The Network Autoconfiguration window opens.
b. Select DHCP Enable, as shown in Figure 3 (page 21).
Figure 3 iLO RBSU Network Autoconfiguration window
c. Press the spacebar to set DHCP Enable to OFF, and then press
F10 to save the changes.
Setting up iLO by using iLO RBSU or the iLO 4 Configuration
Utility 21
-
5. Enter an IP address and subnet mask:a. Select NetworkNIC and
TCP/IP, and then press Enter.
The Network Configuration window opens.
b. Enter the appropriate information in the IP Address, Subnet
Mask, and Gateway IP Addressfields, as shown in Figure 4 (page
22).
Figure 4 iLO RBSU Network Configuration window
c. Press F10 to save the changes.6. Select FileExit to exit iLO
RBSU.
The changes take effect when you exit iLO RBSU.
Configuring a static IP address by using the iLO 4 Configuration
UtilityThis procedure is required only if you are using a static IP
address. When you are using dynamicIP addressing, your DHCP server
automatically assigns an IP address for iLO.
NOTE: To simplify installation, HP recommends using DNS or DHCP
with iLO.
To configure a static IP address:1. Optional: If you access the
server remotely, start an iLO remote console session.
You can use the .NET IRC or Java IRC.
2. Restart or power on the server.3. Press F9 in the HP ProLiant
POST screen.
The System Configuration screen appears.
4. Use the up or down arrow keys and the Enter key to navigate
to the System ConfigurationiLOConfiguration UtilityNetwork Options
screen.The System Configuration screen displays the Network
Options, as shown in Figure 5 (page23).
22 Setting up iLO
-
Figure 5 iLO 4 Configuration Utility Network Configuration
5. Disable DHCP:a. Select DHCP Enable, and then press Enter.b.
Select OFF, and then press Enter.
6. Enter an IP address, subnet mask, and gateway IP address:a.
Select IP Address, and then press Enter.b. Type the IP address, and
then press Enter.c. Select Subnet Mask, and then press Enter.d.
Type the subnet mask address, and then press Enter.e. Select
Gateway IP Address, and then press Enter.f. Type the gateway IP
address, and then press Enter.
7. Press F10 to save the changes.The iLO 4 Configuration Utility
prompts you to confirm that you want to save all
pendingconfiguration changes, as shown in Figure 6 (page 24).
Setting up iLO by using iLO RBSU or the iLO 4 Configuration
Utility 23
-
Figure 6 Saving iLO configuration changes
8. Press Enter.The iLO 4 Configuration Utility notifies you that
iLO must be reset in order for the changes totake effect, as shown
in Figure 7 (page 24).
Figure 7 iLO 4 Configuration Utility iLO reset message
24 Setting up iLO
-
9. Press Enter.iLO resets, and the iLO session is automatically
ended. You can reconnect in approximately30 seconds.
10. Resume the normal boot process:a. Start the iLO remote
console.
The iLO 4 Configuration Utility is still open from the previous
session.
b. Press ESC several times to navigate to the System
Configuration page.c. Press ESC to exit the System Utilities and
resume the n