How to work with MTB Agent

HOW TO WORK WITH

BY HELPING TO COLLECT DATA WITH THE MTB AGENT APP, YOU CAN SHAPE THE DEVELOPMENT OF YOUR MOUNTAIN BIKE DESTINATION.

IN THIS HANDOUT YOU WILL FIND TIPS AND TRICKS ON HOW TO WORK WITH THE MTB AGENT APP.

YOU DOCUMENT YOUR JOURNEY THROUGH OUT THE DAY FROM WAKING UP TO GOING TO SLEEP

EVERYTHING IN EVERY MOMENT FROM ARRIVING TO LEAVING A DESTINATION

FROM SEARCHING OFFERS TO BOOKING THEM FROM HAPPY TO SAD TO ANGRY TO EUPHORIC

FROM WHAT YOU GET AND WHAT YOU NEED BUT DON'T GET

YOUR ENTRY WILL BE PUBLIC FOR YEARS, SO IT SHOULD BE IN CLEAR AND CORRECT LANGUAGE

HIGH QUALITY COMPLETE WITH PICTURES, TEXT AND LOCATION

TITLE THE TITLE SHOULD GIVE A PREVIEW

HOW DO YOU FEEL? «I FEEL WELCOME HERE»

DO FIRST IMPRESSIONS

CATCHY WORDS

DON’T ACRONYMS

SINGLE EXPRESSION (GOOD, BAD) SINGLE CATEGORIES (HOTEL)

COMMENTSSHOULD BE FULL SENTENCES AND DESCRIBE

THE SITUATION IN DETAIL. WHY DO YOU FEEL LIKE THAT? «I DON'T FEEL

WELCOME HERE, BECAUSE THERE ARE NO BIKERACKS AND A BIG NO MTB SIGN»

DO FEELINGS

PERSONAL IMPRESSION

DON’T SHORT

GENERIC SENTENCES

PICTURE THE PICTURE SUPPORTS AND EXPLAINS THE

COMMENT.

DO WITH THE SUNLIGHT

SEVERAL PICTS

DON’T NO PICTURE CLOSEUPS

WHAT TO LOOK FOR

BOOKING PROCESS INFORMATION MTB EXPERTISE ORIENTATION

MTB INFRASTRUCTURE POLITENESS

ROOM AMBIANCE

MTB SERVICE

HOTELSDOES IT FEEL LIKE AN

MTB PLACE?

AMBIANCE IS

IMPORTANT

LOCAL BIKE MEETINGS

SCENEFLOW AND RHYTHM

VIEW

LEVEL

RISK / SAFETY

ACCESSIBILITY

CONTINUITY

TRAILSSERVICE

TECHNICAL SOLUTION INFORMATION ORIENTATION POLITENESS

SPACE TICKETS

TRANSPORTATIONINFORMATION SERVICE

GUIDES

MECHANICS

RENTALS

SHOPS

WASHING SERVICE

COURSES / PACKAGES

KIDS PROGRAM

MAPS / GPS DATA

SERVICES

DO BRING ALONG A CHARGING CABLE

OR A SPARE BATTERIES WATERPROOF CASES