HOW TO MAKE MY ORGANIZATION WORK WITH LOWCOST COUNTRIES PART 2 : MOTIVATING EMPLOYEES Eurosia™ CEO Insight #5
Jun 23, 2015
HOW TO MAKE MY ORGANIZATION WORK WITH LOW-‐COST COUNTRIES
PART 2: MOTIVATING EMPLOYEES
Eurosia™ CEO Insight #5
WHY REVIEWING YOUR EMPLOYEE MOTIVATION STRATEGY?
BECAUSE 71% OF EMPLOYEES EXPERIENCE LOWER WORK MORALE AFTER (OUT)SOURCING-‐RELATED REORGANIZATION
Source: Rashdan, S., ”The impact of Offshoring On Employee Motivation In The Information Technology Field” (2005)
BY ADAPTING THESE 8 LESSONS LEARNED TO YOUR ORGANIZATION, YOU CAN KEEP YOUR EMPLOYEES ENGAGED & MOTIVATED TO DELIVER
#1: INVOLVE YOUR EMPLOYEES IN THE FORMULATION OF THE OUTSOURCING PROJECT…
Eurosia™ CEO Insight #6
…SO EMPLOYEES ARE (AND FEEL) INCLUDED AND CAN ADD VALUE IN THE DECISION MAKING PROCESS
% employees who feel that outsourcing decisions are made in secret by company leadership.
46%
32%
22%
Agree
Neutral
Disagree
Source: Rashdan, S., ”The impact of Offshoring On Employee Motivation In The Information Technology Field” (2005)
#2: FEAR OF THE UNKNOWN IS THE ENEMY OF CHANGE: KEEP CLARIFYING HOW THE ORGANIZATION WILL BE AFFECTED… …and communicate that such change will bring new opportunities, such as more managerial positions.
#3: DEFINE CLEAR ROLES & RESPONSIBILITIES WITHIN YOUR ORGANIZATION…
#4: … AND SHOWCASE HOW WORKING WITH LOWER COST COUNTRIES WILL LEAD TO GREATER REWARDS FOR HIGHER VALUE-‐ADDED WORK AT HOME
”OUTSOURCING CHANGES THE ROLE OF MANAGERS AND EXECUTIVES”
This new type of leadership needs four capabilities:
1. Being able to think strategically 2. Making deals 3. Governing partnerships 4. Managing change
Source: Michael Corbett, The Outsourcing Revolution, 2004
Eurosia™ CEO Insight #5
#5: INVOLVE YOUR EMPLOYEES IN THE FUTURE OF THE COMPANY
For instance, the company may reward the best employees with restricted company shares or warrants / stock options
#6: EXEMPLIFY THAT STRONG PERFORMANCE LEADS TO JOB SECURITY…
#7: FOSTER RELATIONSHIPS BUILDING
”Coming together is a beginning; keeping together is progress;
working together is success” Henry Ford
For instance:
Encouraging and creating
opportunities for your
employees to get to know the
new members of the team
overseas.
Enabling exchanges and trips
to the overseas operations for
the best performers.
#8: PLAN FOR CONTINUOUS EMPLOYEE TRAINING & DEVELOPMENT
Eurosia™ CEO Insight #6
If you want one year of prosperity, Grow Grain, If you want ten years of prosperity, Grow Trees, If you want one hundred years of prosperity, Grow People. CHINESE PROVERB
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In our next Eurosia™ CEO Insight we will address the following:
10 BEST PRACTICES FROM THE MOST SUCCESSFUL CEOS