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“PMI” is a registered trade and service mark of the Project Management Institute, Inc. ©2009 Permission is granted to PMI for PMI® Marketplace use only
How to Stop Herding Cats: Leading Project Teams Through the Chaos
Bill Fournet, President and CEOThe Persimmon Group
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TEAM PERFORMANCE CHALLENGES
The Chaos
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THE CHANGING WORKFORCE
Today’s LearnersCAN EXPECT TO HAVE BETWEEN
10-14 JOBS…BEFORE THEY TURN 38.
(Dept. of Labor)
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www.ThePersimmonGroup.com
The number of employees voluntarily quitting their jobs surpassed the number being fired or laid off for the first time since October 2008.
(U.S. Bureau of Labor, 2012)
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www.ThePersimmonGroup.com
THE CHANGING WORKFORCE40% of Millennials think they should
be promoted every two years.
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So how far have we come?
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The Emergence of Social Media
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200820092010201120122013
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Trends
Temporary job growth leaves other industries in the dust
Military hiring comes front & center
Returnships become popular
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Trends
Leadership standards, behavior, and values training
Customized career paths
Upsurge in flexible working
Skills gap reach global proportions
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Trends
Organizations getting flatterMore project schedules will move to cloudPM and business function synergiesBig data gets bigger
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HERDING THE CATS3 Techniques to…
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Change what you control and how you control it
New Ways to Lead
Traditional (Command & Control)
Micromanage, “order-takers”
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Change what you control and how you control it
Traditional (Command & Control)
Micromanage, “order-takers”
Collaborate and Attack
Support, self-directed, enable, “hole fillers”, cutters
P
P
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T
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Leader’s Intent
“No plan of operations extends with certainty beyond the first encounter with the enemy's main strength.” [no plan survives first contact]
Field-Marshal Count Helmuth von Moltke
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Elements of Leader’s Intent
The Leader’s Intent is a concise statement in every order (plan) that
communicates to the organization the operation’s/project’s:
Purpose: The why
Method: A general scheme, framework, or approach; it is not a detailed “how to”
End-state: What success looks like, feels like, acts like, and sounds like
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SUCCESS to me looks like ________.
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Example of Intent Statement
Success to me is…For 90 days after we deploy the
software, my phone rings with only compliments.Coming out of this meeting, we will capture all of the requirements or
know where to get them.
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“The single biggest problem in communication is the illusion that it has occurred.”
-George Bernard Shaw
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5Cs: CONSISTENT, CONFIDENT,CONCISE, CLEAR, CONTEXTUAL
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Baby Boomers Gen X Gen Y
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POWER TECHNIQUE: THE BLUF
BOTTOM LINE, UP FRONTBLUF: Need your answer by Tuesday March 31st at 3 PM
BLUF: We have 2 options for a meeting date: Friday March 5th at 3:00 PM or Monday March 7th at 10 AM. Please respond with your preference by Tuesday March 1st at 3 PM.
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leadershipprincipled
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Principled Leadership
Values + Approach = “The Way”
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Principled Leadership
Establishes boundaries Enables innovation
Engages the workforce
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Before taking an action, imagine yourself as the customer.
Contribute to the mission Today! Don’t just keep your chair warm.
Don’t bring issues without options.
Examples of Guiding Principles
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Defining the PrinciplesBest Practices
Principles are accessible by anyone within
the organization
Principles should evoke an emotional
or visual reaction
Would you be willing to fire someone for not
adhering to the principles
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HERD CATS?Are you prepared to…
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Successful Cat Herding Culture
Leveraging Generational & Cultural Differences
Managing to Objectives & Effects
Recognizes that Innovation Requires Risk
Teaching over Telling
Discussing the Boundaries
Talks it. Walks it. Lives it.
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Bill Fournet
Thank You!
Email: [email protected]
LinkedIn: www.linkedin.com/in/billfournet
Twitter: @billfournet