How to Speed Up Your Transition to SAP S/4HANA with SAP Enterprise Support Steffen Erbach November, 2016
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How to Speed Up Your Transition to SAP S/4HANA
with SAP Enterprise Support
Steffen Erbach
November, 2016
© 2016 SAP SE or an SAP affiliate company. All rights reserved. 2Customer
Agenda
Introduction to S/4HANA 1610
Typical Phases of an S/4HANA implementation project
Useful links and information sources
SAP Enterprise Support for S/4HANA
© 2016 SAP SE or an SAP affiliate company. All rights reserved. 3Customer
SAP S/4HANA – 4,100+ Customers*Reference Examples per Industry
SAP S/4HANA MARKETING AND COMMERCE
SAP S/4HANA HUMAN RESOURCES SAP S/4HANA MANUFACTURING SAP S/4HANA SUPPLY CHAIN
SAP S/4HANA SALES
SAP S/4HANA FINANCE
SAP S/4HANA SERVICE
SAP S/4HANA SOURCING & PROCUREMENT
SAP S/4HANA ASSET MANAGEMENT SAP S/4HANA RESEARCH & DEVELOPMENT
HIGHER EDUCATION & RESEARCH
SPORTS, MEDIA & ENTERTAINMENTDISCRETE MANUFACTURING MILL & MININGSERVICES
FINANCIAL SERVICES HEALTHCARE CONSUMERTELCO
*as announced during SAP Q3 earnings on October 21, 2016
© 2016 SAP SE or an SAP affiliate company. All rights reserved. 4Customer
What makes the difference between S/4HANA and S/4HANA Cloud?
Deployment
Options
ON-PREMISE CLOUD
Customer on-premise or
Provided via HEC or 3rd party Hosting ProviderCloud private option Cloud public option
Editions S/4HANA Enterprise ManagementS/4HANA Enterprise Management Cloud,
private option
Product Scope
Extensibility
Administration effort
Editions:
• S/4HANA Enterprise Management Cloud
• S/4HANA Professional Services Cloud
• S/4HANA Marketing Cloud
• S/4HANA Finance Cloud*
• S/4HANA Manufacturing Cloud*
*this is the current state of planning and maybe changed by SAP at any time without notice
© 2016 SAP SE or an SAP affiliate company. All rights reserved. 5Customer
SAP S/4HANA Schedule
© 2016 SAP SE or an SAP affiliate company. All rights reserved. 6Customer
SAP S/4HANA 1610 – Shipment Scope
SAP S/4HANA MARKETING AND
COMMERCE
SAP S/4HANA HUMAN RESOURCES SAP S/4HANA MANUFACTURING SAP S/4HANA SUPPLY CHAIN
SAP S/4HANA SALES
SAP S/4HANA FINANCE
SAP S/4HANA SERVICE
SAP S/4HANA SOURCING &
PROCUREMENT
SAP S/4HANA ASSET MANAGEMENT
Digital Core Enterprise Management
SAP S/4HANA RESEARCH &
DEVELOPMENT
Products
Suite
Products
Suite
INDUSTRIES
• Supplier Collaboration
• Business Network
• Guided End-User Buying
• External Workforce Management
• Core Human Resources And Payroll
• Talent Mgmt.
• Time and Attendance Mgmt.
• Human Capital Analytics
• Asset Operations and Maintenance*
• Environment, Health, and Safety
• Enterprise Portfolio and Project Mgmt.
• Commercial Project Mgmt.
• Compliant Product Lifecycle Mgmt.*
• Service Mgmt. *
• Service Master Data Mgmt.*
• Service Parts Mgmt.*
• Service Agreement Mgmt.*
• Maintenance Mgmt. • Product Development and Project
Control*
• Production Engineering
• Financial Planning and Analysis
• Accounting and Financial Close
• Treasury Mgmt.
• Receivables Mgmt.
• Invoice Mgmt. and Accounts Payable
• Accounting and Closing Operations
• Accounting
• Cost Mgmt. and Profitability
Analysis
• Time Recording• Operational Purchasing
• Collaborative Sourcing and Contract Mgmt.
• Invoice and Payables Mgmt.
• Supplier Management
• Procurement Analytics
• Production Orchestration and
Execution
• Quality Mgmt.
• Inventory and Basic Warehouse
Mgmt.
• Production Planning
• Order and Contract Mgmt.
• Sales Planning and Performance
Mgmt. (ICM)• Billing and Revenue Innovation
Mgmt. (BRIM)
S/4HANA MarketingCloud for Sales
*(partially) Compatibility Scope
• Financial Services Network
• Extended Warehouse Mgmt.
• Advanced ATP
• Constrained production planning
• Production Scheduling
• Constrained production planning
• Production Scheduling
© 2016 SAP SE or an SAP affiliate company. All rights reserved. 7Customer
What is new in S/4HANA compared to ERP?
SAP ERP
Database
Application
User InterfaceSAP GUI
SAP Fiori
SAP Fiori
SAP GUI
Optimized for HANA (reworked + simplified)
Embedded Analytics in real timeDB independent
Transactions vs. Analytics
Any DB
HANA ( ERP on HANA)HANA
© 2016 SAP SE or an SAP affiliate company. All rights reserved. 8Customer
Used for Master Data only
MATDOC_
EXTRACTMSEGMATDOC
On the fly aggregation and compatibility
views for indices and obsolete tables
DocumentHeader
incl. StatusItem incl.
Status
VBFA
(simplified)
PRCD_
ELEMENTS (new)
FAAT_PLAN
_VALUES
ACDOCA
FAAT_YODA
FAAT_DOC_IT
Document
Header Item
MSPR
MARC
MKOL MSLB
MARD
MSKA
MSKUMCHB
CKMLPP
CKMLCRMBEW
QBEW
OBEW
EBEW
BSEGBKPF
VBRPVBRP
VBAPVBAK
LIKP
VBRK
KIPS
VBAPVBAK
VBUP
LIKP
VBRK
KIPS
VBUK
Material Quantities
VRPMA
VBOX
VAKPA
VLKPA
VAPMA
LKPMA
KONV
VRKPA
VBFA
Header Item Indices
FAGLF
LEXA*
BKPF
LFC3
COSSCOBK
FAGLF
LEXT*
KNC1
COEP
ANEK ANEA
GLT0 KNC3
ANEP
BSEG
MLHD*
LFC1
MLIT*
Sales
MLCR*
ANLC
COSP
ANLP
MLCD*
BSAD
FAGL
BSIS
BSIKBSIS BSAS
BSID
CKMI1*
BSAK
FAGL
BSAS
BSIM*
Document Totals Indices
Finance
MSTEMKPF
MSLB
MSSLMSSA MSSQ
MSTQ
MSKUH
MSTB
MARC MCHBH
MKOL
MCHB MSKUMARD
MSKA MSPR
MSTQH
MKOLHMARCH
MSSQHMSSAH MSTBH
MSTEH
MSPRH
MARDH
MSLBH
MSKAH
Material Document
Stock Aggregates
History
Sales Order
Delivery
Billing Document
Status Info
Conditions
Document Flow
GL, AR, AP
New GL
CO
AA
ML
Index for Rebates
SAP
Business
Suite
Header Item
Hybrid: Master Data with Stock Aggregates
Aggregates
MBEWHMBEW
OBEWH
EBEW
QBEW QBEWH
EBEWH
OBEW
CKMLCR
CKMLPP
Valuation in MM or Valuation in MLValuation in ML
Material Values
Aggregates
Document
Inventory
movements
HistoryUsed for Master Data onlyHybrid: Master Data with
Valuated StockML Valuation
SAP S/4HANA database & table structuresprepares your data structures for new real-time requirements, big data and high throughput
© 2016 SAP SE or an SAP affiliate company. All rights reserved. 9Customer
On the fly aggregation and compatibility
views for indices and obsolete tables
DocumentHeader
incl. StatusItem incl.
Status
PRCD_
ELEMENTS (new)
FAAT_PLAN
_VALUES
ACDOCA
FAAT_YODA
FAAT_DOC_IT
Document
Header Item
CKMLPP
CKMLCRMBEW
QBEW
OBEW
EBEW
BSEGBKPF
VBRP
VBAPVBAK
LIKP
VBRK
KIPS
Material Quantities
Header Item
Sales
Document
Finance
Header Item
Material Values
Document
Used for Master Data only ML Valuation
SAP S/4HANA database & table structuresprepares your data structures for new real-time requirements, big data and high throughput
© 2016 SAP SE or an SAP affiliate company. All rights reserved. 10Customer
Simplified data modelExample: Universal Journal
SAP S/4HANA Finance
One line item table with full detail for all
applications
Reconciliation by design
Smaller memory footprint no redundancy
Secondary cost elements as general ledger
accounts
Fast multidimensional reporting possible
no replication to business warehouse (BW)
required
Only one extractor to BW if in place
© 2016 SAP SE or an SAP affiliate company. All rights reserved. 11Customer
SAP Fiori UX, modern user experience and responsive design
TO: One entry point for the User and UX following common design directionsFROM: Multiple entry points for the user and inconsistent user experience
FROM: One transaction for multiple roles with too much and complex functionality TO: Decomposed apps for each role with simple functions
This is the current state of planning and may be changed by SAP at any time.
TARGETTODAYFunctional-based applications Role-based applications
© 2016 SAP SE or an SAP affiliate company. All rights reserved. 12Customer
Homepage with App Finderto integrate User Menu and SAP Easy Access Menu in Browser and SAP Business Client
Edit Homepage
User Menu
SAP Menu
Fiori Catalog
© 2016 SAP SE or an SAP affiliate company. All rights reserved. 13Customer
One Look for Classic Transactions
Text toolbar
instead
of Icons
Right-aligned
labels
New footer with
processing and
closing actions, e.g.
„Save“
Tab strips with SAP
Fiori visualization
New icons
Merged Fiori header
One visual design for all applications: same colors, control design and form factor
Condensed
table rows
© 2016 SAP SE or an SAP affiliate company. All rights reserved. 14Customer
Agenda
Introduction to S/4HANA 1610
Typical Phases of an S/4HANA implementation project
Useful links and information sources
SAP Enterprise Support for S/4HANA
© 2016 SAP SE or an SAP affiliate company. All rights reserved. 15Customer
What does the customer journey to S/4HANA typically look like?
Value Discovery
Planning
• Strategy and
Roadmap
• Technical Architecture
& Migration
Technical
Implementation
New Implementation
System Conversion
Landscape Transformation
Functional
Implementation
• New Innovations e.g.
S/4HANA Finance
Run/Operations
© 2016 SAP SE or an SAP affiliate company. All rights reserved. 16Customer
Landscape
Transformation
ERP System
- Region A -
ERP System
- Region B -
ERP System
- Region C -
Converting an existing SAP ERP system
to SAP S/4HANA
Example: consolidation of a regional SAP
Business Suite landscape into one global
SAP S/4HANA system
On-Premise
Cloud
System
Conversion
S/4HANA
Implementing a new SAP S/4HANA
system and migrate data from SAP- or
non-SAP legacy systems
ERP System On-Premise
The 3 Migration Scenarios
New
Implementation
On-Premise
Cloud
ERP System
Non-SAP
System
© 2016 SAP SE or an SAP affiliate company. All rights reserved. 17Customer
System conversion to SAP S/4HANAMajor steps at a glance
1
1. Preparation
2
2. Technical Implementation
3
3. Functional Adoption
Analysis of used business processes – mapping to
SAP S/4HANA innovations (Simplification List)
Identify required integration scenarios of target state
Checks prerequisites on source system, e.g.
Supported industries and add-ons
Conversion pre-checks
Custom code
Database migration of SAP Business Suite to
SAP S/4HANA (all one step migration*,
including application layer conversion) using
SUM with DMO
Customizing adjustment
Adjustment of technical infrastructure
Adapt custom code to comply with SAP
S/4HANA scope and data structure
Adapt business processes to leverage new
SAP S/4HANA innovation functionality
Adapt integration (if applicable)
Implement SAP Fiori
Introduce new SAP S/4HANA innovation
scenarios
SAP GUI
SAP ERP Core
AnyDB / SAP HANA
SAP Fiori & SAP GUI
SAP S/4HANA Core
SAP HANA
SAP Update Manager
(SUM) with Database
Migration Option (DMO)
* depending on start release
© 2016 SAP SE or an SAP affiliate company. All rights reserved. 18Customer
Agenda
Introduction to S/4HANA 1610
Typical Phases of an S/4HANA implementation project
Useful links and information sources
SAP Enterprise Support for S/4HANA
© 2016 SAP SE or an SAP affiliate company. All rights reserved. 19Customer
Where to go for information (1/2)
SAP Community Network
SAP S/4HANA Home
Trial EditionsOpen SAP
Business Scenario
Recommendations
S/4HANA Cookbook
Fiori Apps LibraryS/4HANA Roadmap
Learning
(including open SAP)
© 2016 SAP SE or an SAP affiliate company. All rights reserved. 20Customer
Where to go for information (2/2)
SAP Activate
SAP Enterprise Support Value Map
registration
SAP S/4HANA Value Assurances
Service Packages
help.sap.com/s4hana
Enterprise Support Academy
© 2016 SAP SE or an SAP affiliate company. All rights reserved. 21Customer
Agenda
Introduction to S/4HANA 1610
Typical Phases of an S/4HANA implementation project
Useful links and information sources
SAP Enterprise Support for S/4HANA
© 2016 SAP SE or an SAP affiliate company. All rights reserved. 22Customer
SAP Enterprise Support
SAP Enterprise Support
Support foundation
Proactive (remote) support offering
On-premise: 22%
Cloud: Included in subscription
SAP MaxAttention / SAP ActiveEmbedded
Long-term premium engagements
On-site capabilities
Higher individualization
Co-innovation
Additional contract / based on scoping
Cloud
Proactive
and
preventive
support
On-
Premise
Hybrid
Across all
deployment
options
SAP Enterprise Support
CollaborationMission Critical
Support
Empowerment
Innovation &
Value
Realization
© 2016 SAP SE or an SAP affiliate company. All rights reserved. 23Customer
How do we support our customers on their journey?
Value Discovery
Workshop(delivered by Consulting)
1) Plan and safeguard
2) Technical implementation
3) Migrate and implement
4) Innovate and optimize
Value Assurance
Service Packages
for SAP S/4HANA
(Premium Engagement)
Enterprise Support Services across implementation lifecycle (Value Map for S/4HANA & HANA)
Customer Care Program (Early Adopter program delivered by SAP Development )
Value Discovery
Planning
• Strategy and
Roadmap
• Technical Architecture
& Migration
Technical
Implementation
New Implementation
System Conversion
Landscape Transformation
Functional
Implementation
• New Innovations e.g.
S/4HANA Finance
Run/OperationsCo-Innovation
(product)
© 2016 SAP SE or an SAP affiliate company. All rights reserved. 24Customer
SAP ES: selected Assets and Services for S/4HANATarget Release: SAP S/4HANA 1511+ (on premise)
Run / OptimizePrepare / Explore Realize / Deploy
HANA IMPLEMENTATION MTE HANA Backup and recovery
MTE HANA Security Overview
MTE HANA Performance Monitoring
S/4HANA IMPLEMENTATIONMTE S/4HANA New Implementation
MTE S/4HANA System Conversion
MTE S/4HANA Landscape Transformation
EGI S/4HANA Set Up Prototype
EGI S/4HANA Enterprise Management
EGI S/4HANA Finance
EGI SAP Fiori configuration for SAP S/4HANA
AIE Central Finance with S/4HANA (ESAC only)*
DATA MIGRATIONMTE Rapid Data Migration to S/4HANA
MTE Overview Landscape Transformation Replication Server
EXTEND SOLUTIONMTE Building new solutions on SAP HANA Cloud Platform
GO-LIVE MTE EarlyWatch Alert for SAP HANA
CQC for Implementation (Analysis)
CQC Bus. Process Performance Optimization (BPPO)
CQC Going Live Support
CQC for Implementation (Verification)
(remark: 16 CQCs available for S/4HANA covering various aspects)
END-TO-END SUPPORTVM S/4HANA and HANA
VM Fiori & Digital Platform
VM Custom Code Management
VM Technical Monitoring and Alerting
VM Data Volume Management
VM Security
VM Test Management
VM Solution Manager Setup
VM Analytics
VM Change Control Management
VM Business Decision Makers
OPERATEEGI HANA Monitoring and Troubleshooting
EGI HANA Database Administration and Operations
EGI Advanced Database Monitoring
CQC Business Process Operations
MTE Introduction to Data Aging for HANA and S/4HANA
OPTIMIZE AND INNOVATEEarlyWatch Alert
SAP Enterprise Support Report (ESR)
ACROSS ALL PHASES: Enablement (ES Academy)
Collaboration (SAP Jam Forum in Value Map)
Co-Innovate (ES Advisory Council - Limited Number of Customers)
Backoffice (Mission Control Center for SAP S/4HANA)
VALUE DISCOVERYBusiness Scenario Recommendation (BSR) on S4HANA.com
MTE S/4HANA Finance Overview
MTE S/4HANA Materials Management & Operation Overview
MTE S/4HANA Analytics
INNOVATION STRATEGY AND ROADMAPMTE S/4HANA and Globalization
MTE Overview Transition to S/4HANA
AIE The Road to SAP S/4HANA
TECHNICAL ARCHITECTURE MTE Guided Sizing for HANA
BP Technical Deployment Options for HANA
MTE HANA Platform and Appliance Methodology
MTE HANA Persistence
MTE HANA High Availability and Disaster Tolerance
MTE Unicode Conversion for SAP ERP Systems
AIE HANA Infrastructure (ESAC only)*
IMPLEMENTATION PLANNING AND PREPARATIONEGP S/4HANA Implementation (ESAC only)*
EGI S/4HANA Implementation Project Setup
MTE SAP Solution Manager 7.2 for SAP S/4HANA
MTE Preparing your Custom Code for SAP S/4HANA*
EGI make your Custom Code ready for S/4HANA*
MTE What is new in DVM and SAP HANA or S/4HANA
BP Influences of Financial Data Model Changes on DVM
CQC Data Volume Management
EGI Data Volume Management
MTE System Clean-Up Prior to Migration to S/4HANA
CQC Business Process Operations
* planned content
Delivery Formats:MTE Meet-the-Expert SessionEGI Expert Guided ImplementationEGP Expert Guided Planning*VM Value Map (JAM)CQC Continuous Quality CheckBP Best Practices (PDF)AIE Accelerated Innovation Enablement
GO-LIVE
October 31, 2016
© 2016 SAP SE or an SAP affiliate company. All rights reserved. 25Customer
SAP ES: selected Assets and Services for S/4HANATarget Release: SAP S/4HANA 1511+ (on premise)
Run / OptimizePrepare / Explore Realize / Deploy
HANA IMPLEMENTATION MTE HANA Backup and recovery
MTE HANA Security Overview
MTE HANA Performance Monitoring
S/4HANA IMPLEMENTATIONMTE S/4HANA New Implementation
MTE S/4HANA System Conversion
MTE S/4HANA Landscape Transformation
EGI S/4HANA Set Up Prototype
EGI S/4HANA Enterprise Management
EGI S/4HANA Finance
EGI SAP Fiori configuration for SAP S/4HANA
AIE Central Finance with S/4HANA (ESAC only)*
DATA MIGRATIONMTE Rapid Data Migration to S/4HANA
MTE Overview Landscape Transformation Replication Server
EXTEND SOLUTIONMTE Building new solutions on SAP HANA Cloud Platform
GO-LIVE MTE EarlyWatch Alert for SAP HANA
CQC for Implementation (Analysis)
CQC Bus. Process Performance Optimization (BPPO)
CQC Going Live Support
CQC for Implementation (Verification)
(remark: 16 CQCs available for S/4HANA covering various aspects)
END-TO-END SUPPORTVM S/4HANA and HANA
VM Fiori & Digital Platform
VM Custom Code Management
VM Technical Monitoring and Alerting
VM Data Volume Management
VM Security
VM Test Management
VM Solution Manager Setup
VM Analytics
VM Change Control Management
VM Business Decision Makers
OPERATEEGI HANA Monitoring and Troubleshooting
EGI HANA Database Administration and Operations
EGI Advanced Database Monitoring
CQC Business Process Operations
MTE Introduction to Data Aging for HANA and S/4HANA
OPTIMIZE AND INNOVATEEarlyWatch Alert
SAP Enterprise Support Report (ESR)
ACROSS ALL PHASES: Enablement (ES Academy)
Collaboration (SAP Jam Forum in Value Map)
Co-Innovate (ES Advisory Council - Limited Number of Customers)
Backoffice (Mission Control Center for SAP S/4HANA)
VALUE DISCOVERYBusiness Scenario Recommendation (BSR) on S4HANA.com
MTE S/4HANA Finance Overview
MTE S/4HANA Materials Management & Operation Overview
MTE S/4HANA Analytics
INNOVATION STRATEGY AND ROADMAPMTE S/4HANA and Globalization
MTE Overview Transition to S/4HANA
AIE The Road to SAP S/4HANA
TECHNICAL ARCHITECTURE MTE Guided Sizing for HANA
BP Technical Deployment Options for HANA
MTE HANA Platform and Appliance Methodology
MTE HANA Persistence
MTE HANA High Availability and Disaster Tolerance
MTE Unicode Conversion for SAP ERP Systems
AIE HANA Infrastructure (ESAC only)*
IMPLEMENTATION PLANNING AND PREPARATIONEGP S/4HANA Implementation (ESAC only)*
EGI S/4HANA Implementation Project Setup
MTE SAP Solution Manager 7.2 for SAP S/4HANA
MTE Preparing your Custom Code for SAP S/4HANA*
EGI make your Custom Code ready for S/4HANA*
MTE What is new in DVM and SAP HANA or S/4HANA
BP Influences of Financial Data Model Changes on DVM
CQC Data Volume Management
EGI Data Volume Management
MTE System Clean-Up Prior to Migration to S/4HANA
CQC Business Process Operations
* planned content
Delivery Formats:MTE Meet-the-Expert SessionEGI Expert Guided ImplementationEGP Expert Guided Planning*VM Value Map (JAM)CQC Continuous Quality CheckBP Best Practices (PDF)AIE Accelerated Innovation Enablement
GO-LIVE
October 31, 2016
© 2016 SAP SE or an SAP affiliate company. All rights reserved. 26Customer
SAP Enterprise Support Value MapsYour fast lane to support expertise
Obtain guidance from the SAP support experts who moderate each
value map area.Expert Access
On-demand expertise through a cloud-based social collaboration platform
(SAP Jam) connects you directly with SAP experts and peers – also available
on your mobile device.
Social
Collaboration
Select the SAP Enterprise Support value map topic that addresses your
business challenge, discover your individual roadmap, and use the SAP
Enterprise Support offerings step by step to reach your objective.Guided Approach
SAP Enterprise Support value maps help you quickly identify the relevant SAP Enterprise Support
services, tools, and expertise for your business needs.
DE
LIV
ER
AB
LE
S
Learn more about SAP Enterprise Support value maps >
© 2016 SAP SE or an SAP affiliate company. All rights reserved. 27Customer
SAP S/4HANA and HANA Value MapYour Landing Page for Enterprise Support
Data Volume Management
Custom Code Management
…. and more
MTEs explaining Migration Scenarios
Content (examples)
Objective: Plan your migration
to SAP S/4HANA
Objective: Prepare your system
before migration to SAP HANA
MTE What is new in DVM and HANA or S/4HANA
EGI How to manage the data in your system
Content (examples)
…. and more
demo
EGI SAP User Experience: SAP Fiori
© 2016 SAP SE or an SAP affiliate company. All rights reserved. 28Customer
Customer Use Case: ES Engagement Plan for SAP S/4HANA
Value Discovery Planning and PrepareImplementation
(technical and functional)Run/Operate
• SAP ERP customer, with Enterprise Support
• New Implementation of SAP S/4HANA 1511
• SAP Partner-Led Project
• Legacy System: SAP ERP 6.0 EhP5 (any DB)
• Project Duration (Planning until Go-Live: 7 month)
EGP for Implementation
Go-Live
CQC for Implementation
(Analysis)
-8 weeks
CQC for Implementation
(Verification)
+4 weeks
CQC for Going Live Support
2016: ESAC pilot only
BSR for S/4HANA
Customer Care Program (Ramp-Up delivered by SAP Development )
Sign-Up for S/4HANA VM
S/4HANA in a nutshell(openSAP course)
EGI Data Volume Management
MTE Guided Sizing for HANA EGI SAP Fiori for S/4HANA
MTE S/4HANA Finance Overview
MTE S/4HANA Analytics
EGI HANA Monitoring and Troubleshooting
EGI HANA DB Administration and Operations
MTE for New Implementation
© 2016 SAP SE or an SAP affiliate company. All rights reserved. 29Customer
SAP Enterprise Support
The Top 3You need to know about SAP Enterprise Support for SAP S/4HANA
Besides a new implementation of SAP S/4HANA, current SAP ERP
systems can also be converted to SAP S/4HANA (only for on Premise).1
2
On top of SAP Enterprise Support, the SAP Value Assurance
Service Packages are available (requires an additional contract) 3
The SAP Enterprise Support Offering can be leveraged via the
SAP Enterprise Support Value Map for S/4HANA & HANA .
© 2016 SAP SE or an SAP affiliate company. All rights reserved.
Thank you
Contact information:
© 2016 SAP SE or an SAP affiliate company. All rights reserved. 31Customer
© 2016 SAP SE or an SAP affiliate company. All rights reserved.
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© 2016 SAP SE or an SAP affiliate company. All rights reserved. 32Customer
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Produkte und Dienstleistungen ausdrücklich geregelt ist. Keine der hierin enthaltenen Informationen ist als zusätzliche Garantie zu interpretieren.
Insbesondere sind die SAP SE oder ihre Konzernunternehmen in keiner Weise verpflichtet, in dieser Publikation oder einer zugehörigen Präsentation dargestellte
Geschäftsabläufe zu verfolgen oder hierin wiedergegebene Funktionen zu entwickeln oder zu veröffentlichen. Diese Publikation oder eine zugehörige Präsentation, die
Strategie und etwaige künftige Entwicklungen, Produkte und/oder Plattformen der SAP SE oder ihrer Konzernunternehmen können von der SAP SE oder ihren
Konzernunternehmen jederzeit und ohne Angabe von Gründen unangekündigt geändert werden.
Die in dieser Publikation enthaltenen Informationen stellen keine Zusage, kein Versprechen und keine rechtliche Verpflichtung zur Lieferung von Material, Code oder
Funktionen dar. Sämtliche vorausschauenden Aussagen unterliegen unterschiedlichen Risiken und Unsicherheiten, durch die die tatsächlichen Ergebnisse von den
Erwartungen abweichen können. Die vorausschauenden Aussagen geben die Sicht zu dem Zeitpunkt wieder, zu dem sie getätigt wurden. Dem Leser wird empfohlen,
diesen Aussagen kein übertriebenes Vertrauen zu schenken und sich bei Kaufentscheidungen nicht auf sie zu stützen.
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