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Step 1: From the GoPioneer SmartHub login screen, click on Sign up to access our Self Service site”. Step 2: Enter the following information: • Your 5 digit account number (found on your bill) • Your last name or business name as it appears on your bill • The email you want to use for your GoPioneer SmartHub account Then click Submit Step 3: Enter the requested account information in order to verify your identity. Answers must match account info exactly. Then click Submit Step 4: If successful, you’ll get a notification like this. Step 5: Check your inbox for an email that will contain your temporary password you need to first login to your account. Step 6: Back on the login page, enter email and temporary password and click login. Step 7: The first time you login, you’ll be asked to change your password. Step 8: Congratulations! You are now logged into GoPioneer SmartHub. During your first log in, it will ask you if you would like to switch to paperless bill. How To Register Your SmartHub Account (Web) SMART MANAGEMENT. SMART LIFE. GOPIONEER SMARTHUB.
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How To Register Your SmartHub Account (Web) · 2019. 10. 31. · Download SmartHub App and Register Account (Android) With the GoPioneer SmartHub mobile App, you can receive notifications

Aug 21, 2020

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Page 1: How To Register Your SmartHub Account (Web) · 2019. 10. 31. · Download SmartHub App and Register Account (Android) With the GoPioneer SmartHub mobile App, you can receive notifications

Step 1: From the GoPioneer SmartHub login screen, click on “Sign up to access our Self Service site”.

Step 2: Enter the following information:• Your 5 digit account number (found on your bill)• Your last name or business name as it appears on your bill• The email you want to use for your GoPioneer SmartHub

account

Then click Submit

Step 3: Enter the requested account information in order to verify your identity. Answers must match account info exactly.

Then click Submit

Step 4: If successful, you’ll get a notification like this.

Step 5: Check your inbox for an email that will contain your temporary password you need to first login to your account.

Step 6: Back on the login page, enter email and temporary password and click login.

Step 7: The first time you login, you’ll be asked to change your password.

Step 8: Congratulations! You are now logged into GoPioneer SmartHub.

During your first log in, it will ask you if you would like to switch to paperless bill.

How To Register Your SmartHub Account (Web)

SM A R T M A N A G E M E N T . SM A R T L I F E . GO P I O N E E R S M A R T H U B .

Page 2: How To Register Your SmartHub Account (Web) · 2019. 10. 31. · Download SmartHub App and Register Account (Android) With the GoPioneer SmartHub mobile App, you can receive notifications

Step 1: On your iPhone, tap the App Store icon to access the App Store.

Overview

How To Download SmartHub App and Register Account (iOS)

With the GoPioneer SmartHub mobile App, you can receive notifications from your Pioneer, pay your bills, report problems with your service, and contact your provider, all from your iPhone.

Getting started is easy – you just need to install the app and log in. It’s that simple.

Install SmartHub

Step 1: From the GoPioneer SmartHub login screen, tap the New User button in the upper right.

Step 2: Tap the Search button at the bottom of the screen and type “GoPioneer SmartHub” into the search bar.

Step 3: In the search results, tap on the “Get” button to install.

Step 4: After the app has installed, click the “Open” button.

Step 5: When the GoPioneer SmartHub login screen appears, you will continue to register your new account using the next instructions.

Register a SmartHub AccountIf you already have a GoPioneer SmartHub account, you can simply login using your existing email address and password. If you don’t have a registered GoPioneer SmartHub account, you can register using the steps below.

Step 2: On the registration screen, fill in the following:• Account number (found on your bill)• Last name or company name (exactly as it is on the bill)• Type in an email address you’d like to associate with your

GoPioneer SmartHub account and notifications.

Click the “Register” button

Step 3: On the security check screen, answer all of the security questions on the screen.

Click the “Register” button again

SM A R T M A N A G E M E N T . SM A R T L I F E . GO P I O N E E R S M A R T H U B .

Page 3: How To Register Your SmartHub Account (Web) · 2019. 10. 31. · Download SmartHub App and Register Account (Android) With the GoPioneer SmartHub mobile App, you can receive notifications

Step 4: After you have clicked the registation button, you will receive a temporary password at the email you used to register your GoPioneer SmartHub account.

How To Download SmartHub App and Register Account (iOS)

Step 5: At the GoPioneer SmartHub app login screen, use your email address that you registered with and the temporary password that was sent to that address to login.

Click the “Log In” button

Step 6: The first time you log in, you’ll be asked if you would like to allow GoPioneer SmartHub to send you notifications on your iPhone.

Click the “Allow” or “Don’t Allow” button

Step 7: During your first log in, it will ask you if you would like to switch to paperless bill.

If you wish to go paperless, leave the toggle as it is set and click the “Submit” button.

Step 8: Congratulations! You have successfully installed the app and registered your GoPioneer SmartHub account.

Start to browse through the features to learn all of the ways that GoPioneer SmartHub can save you time and money!

SM A R T M A N A G E M E N T . SM A R T L I F E . GO P I O N E E R S M A R T H U B .

Page 4: How To Register Your SmartHub Account (Web) · 2019. 10. 31. · Download SmartHub App and Register Account (Android) With the GoPioneer SmartHub mobile App, you can receive notifications

Step 1: On your Android Phone, tap the Google Play icon to access the Store.

Overview

How To Download SmartHub App and Register Account (Android)

With the GoPioneer SmartHub mobile App, you can receive notifications from Pioneer, pay your bills, report problems with your service, and contact your provider, all from your Android device!

Getting started is easy – you just need to install the app and log in. It’s that simple.

Install SmartHub

Step 1: From the GoPioneer SmartHub login screen, tap the New User button in the upper right.

Step 2: Type “GoPioneer SmartHub” into the search field at the top of the screen and click on the GoPioneer SmartHub icon in the results.

Step 3: In the search results, tap on the “Install” button to install.

Step 4: After the app has installed, click the “Open” button.

Step 5: When the GoPioneer SmartHub login screen appears, you will continue to register your new account using the next instructions.

Register a SmartHub AccountIf you already have a GoPioneer SmartHub account, you can simply login using your existing email address and password. If you don’t have a registered GoPioneer SmartHub account, you can register using the steps below.

Step 2: On the registration screen, fill in the following:

• Account number (found on your bill)

• Last name or company name (exactly as it is on the bill)

• Type in an email address you’d like to associate with your GoPioneer SmartHub account and notifications.

Click the “Continue” button

Step 3: On the security check screen, answer all of thesecurity questions on the screen.

Click the “Continue” button again

SM A R T M A N A G E M E N T . SM A R T L I F E . GO P I O N E E R S M A R T H U B .

Page 5: How To Register Your SmartHub Account (Web) · 2019. 10. 31. · Download SmartHub App and Register Account (Android) With the GoPioneer SmartHub mobile App, you can receive notifications

Step 4: After you have clicked the Continue button, you will receive a temporary password at the email you used to register your GoPioneer SmartHub account.

How To Download SmartHub App and Register Account (Android)

Step 5: At the GoPioneer SmartHub app login screen, use your email address that you registered with and the temporary pass-word that was sent to that address to login.

Click the “Login” button

Step 6: The first time you log in, you’ll be asked to change your temporary password to continue. Click the “Ok” button.

Type in your new password twice and click on the “Change Password” button.

Step 7: During your first log in, it will ask you if you would like to switch to paperless bill.

If you wish to go paperless, leave the toggle as it is set and click the “Submit” button.

Step 8: Congratulations! You have successfully installed the app and registered your GoPioneer SmartHub account.

Start to browse through the features to learn all of the ways that GoPioneer SmartHub can save you time and money!

SM A R T M A N A G E M E N T . SM A R T L I F E . GO P I O N E E R S M A R T H U B .