Generate a Business requirement and develop the underpinning technology elements and functions, for automation, integrity , fulfillment and Assurance of New Business process delivery. Make the modeling be first time right, help avoid costly iteration, sunk cost and re engineering post launch.
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Process to Product Modeling : “First time Right” Method From Abstract Concept to Physical Product
A Consultant & Entrepreneur with more than 18 years of experience in Wireless carrier grade Telecom. Extensive exposure in telecom HW and SW Product and Solution & Service design, architecture, deployment in thetelecom OEM and Operator Industry. He has held leadership positions in global organisations both in Technology Practice and Business in British Telecom, Uninor, Alcatel Lucent & Siemens.
Changes in Telecom Operator’s scenario are Classified as Minor Changes Major Changes Emergency Changes
Minor Changes : a) One that would not require any disruption of on going service b) Will improve the operational efficiency. eg: Database Purging, Alternate Route, Query Optimization
Major Changes: a) One that would have revenue impact and shutdown of service b) One that may change the user interface and user training. eg: Database migration, New feature/function incorporation
Emergency Changes: a) Module crash or system down. b) ~ 20% or above of the user cannot avail the service/system.
Release Management Release window approval taken HW/SW module in format available to be ported in Production environment Test Results approved by customer All Backup of current state in on going production environment taken. Associated and dependent element key resources intimated and secured Revert back standard operating procedure in place. Call back release trigger defined, Project manager authorized to take the call. Training imparted to user and operation team in advance.
Post Release Monitoring Window Performance measurement metric periodically to be prepared by Operation and user team representative.