How To Enhance Your Business with Social Media Mineral Wells Area Chamber of Commerce June 10, 2015
Jul 31, 2015
Get these slides here::http://sarahtpage.com/MineralWells/
Facebook Stats
• Almost 1.4 billion active users• Average user is connected to 70 pages• Smartphone mobile users check Facebook an
average of 14 times a day• Over 1.9 billion users access Facebook from a
mobile device
Source: IDC; expandedramblings.com
• Average number of connections between local business pages and users is 2 billion
• Average number of weekly local business page views is 645 million
• Average number of weekly comments on local business pages is 13 million
Facebook Stats
Source: IDC; expandedramblings.com
• Available call to action text includes:– Book Now– Contact Us– Use App– Play Game– Shop Now– Sign Up– Watch Video
NEW! Facebook Call to Action Button
Facebook Offers
• Affordable and great for brand awareness
• Spent $3.70 and drove over $200 in business
• 102 offers claimed/5 redeemed
• Redemption rate on this offer was low
• Ask your community to share!
Source: Doe’s Eat Place
Is Facebook Right for You?
• 71% of Internet users are on Facebook
• 77% of women use Facebook vs 66% of men
• Age• Ages 18-29 = 87%• Ages 30-49 = 73%• Ages 50-64 = 63%• Ages 65+ = 56%*
• Race/Ethnicity• White = 71%• Black = 67%• Hispanic = 73%
• Geography• Urban = 71%• Suburban = 72%• Rural = 69%Source: Pew Research Center
What Is Twitter?
• Free social networking and micro-blogging site that allows users to send and read messages known as “tweets”
• Tweets can have no more than 140 characters & are delivered to the author’s subscribers, known as “followers”
Twitter Stats
• 500 million users• 60% of active users use their mobile phone to
tweet• Average number of followers per Twitter user is
208• Twitter engagement rates for brands are 17%
higher on Saturdays and Sundays
Source: Linchpin SEO; expandedramblings.com
Twitter Benefits for Biz
• Low cost• Speed of feedback• Potential reach of message• Customer engagement/service• Track what people are saying about your
business• Create buzz around upcoming events• Promote your business and other content you
create
Profile Photo or Avatar
User name or handle
Hashtag
Mention
Anatomy of a Tweet
Shortened URL
Retweet
Follow People
• Your customers• Your business partners,
suppliers, contractors and vendors
• Your competitors or peers
• Trade or professional organizations for your industry
• Businesses in your neighborhood
• Businesses run by people you know (your professional network)Source: http://socialmediaexaminer.com
Start Talking
• Types of Twitter MessagesTweet = message you send out to everyone who
follows you@Reply = message you send out as a reply to one
you receivedMention = message you send out that mentions
another Twitter usernameDirect Message (DM) = message you send privately
to another Twitter userRetweet (RT) = message created and sent by
someone else that you share with the people who follow you
Source: http://socialmediaexaminer.com
Find Local Customershttp://twitter.com/search-advanced
Source: http://socialmediaexaminer.com
Mineral Wells tx
Is Twitter Right for You?
Source: Pew Research Center; mediabistro.com
• 23% of Internet users are on Twitter
• 21% of women use Twitter vs 24% of men
• Age• Ages 18-29 = 37%• Ages 30-49 = 25%• Ages 50-64 = 12%• Ages 65+ = 10%*
• Race/Ethnicity• White = 21%*• Black = 27%• Hispanic = 25%
• Geography• Urban = 25%*• Suburban = 23%• Rural = 17%
More than 70 million photos are uploaded every day
Over 30+ billion photos shared
300 million monthly active users
2.5 billion likes daily1000 comments per
secondEngagement is 15x that of
Source: Instagram Press; Social Fresh
Photo: WindKoh on Flickr
Is Instagram Right for You?
Source: Pew Research Center; mediabistro.com
• 26% of Internet users are on Instagram
• 29% of women use Instagram vs 22% of men
• Age• Ages 18-29 = 53%*• Ages 30-49 = 25%*• Ages 50-64 = 11%*• Ages 65+ = 6%*
• Race/Ethnicity• White = 21%*• Black = 38%• Hispanic = 34%*
• Geography• Urban = 28%• Suburban = 26%*• Rural = 19%*
• 80% of Pinterest users are women• Users spend an average of 14.2 minutes per visit on the site• Average sales order value for visitors referred by Pinterest is
$58.95• 27% of Pinterest users follow a brand
Source: http://socialfresh.com
Photo: vbecker on Flickr
Is Pinterest Right for You?
Source: Pew Research Center; mediabistro.com
• 28% of Internet users are on Pinterest
• 42% of women use Pinterest vs 13% of men
• Age• Ages 18-29 = 34%• Ages 30-49 = 28%• Ages 50-64 = 27%*• Ages 65+ = 17%*
• Race/Ethnicity• White = 32%*• Black = 12%• Hispanic = 21%
• Geography• Urban = 25%• Suburban = 29%*• Rural = 30%*
First, Some Questions
1. Can you describe your business/organization?2. What are your goals?
a. Generate salesb. Brand enthusiasm c. Loyalty
3. What is your relationship with your audience?a. Awarenessb. Interestc. Actiond. Advocacy
Source: Jay Baer (http://convinceandconvert.com)
More Questions
4. How does your audience use social media?5. Who will be your community managers?6. What social media platforms will you use?
(Hint: Where is your audience?)7. How will you be human (what is your
“voice”)?8. How will you know when/if you’re successful?
Source: Jay Baer (http://convinceandconvert.com)
• Check Facebook 3 times per day – no more than 5 minutes each time
• Check Twitter 3 times per day – 2-3 minutes each time
• Pin and post on Pinterest and Instagram 1 time per day – 2-3 minutes each
• Source content (Google Alerts, etc.) – 10 minutes per day
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Sarah Page, PrincipalSarah T. Page Consulting, LLC
http://[email protected]
512.914.8873
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