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Backupify Creating an Army of Brand Loyalists
17

How to Build an Army of Brand Loyalists

Nov 28, 2014

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Technology

Kristin Dziadul

 
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Page 1: How to Build an Army of Brand Loyalists

Backupify

Creating an Army of Brand Loyalists

Page 2: How to Build an Army of Brand Loyalists

We’ve Created Some Buzz…

Page 3: How to Build an Army of Brand Loyalists

This is Marketing…

“We’re the best product for you”

Page 4: How to Build an Army of Brand Loyalists

This is Public Relations…

“Trust us, they are the best product for you!”

Page 5: How to Build an Army of Brand Loyalists

This is Advertising…

“We are the best. We are the best. We are the best!”

Page 6: How to Build an Army of Brand Loyalists

But THIS is Brand Loyalty…

“I understand that you’re the best product for me!”

Page 7: How to Build an Army of Brand Loyalists

I Dare You…

Page 8: How to Build an Army of Brand Loyalists

… to go on Twitter and try to say something bad about Apple or Zappos…

Page 9: How to Build an Army of Brand Loyalists

Three Steps to Achieve Brand Loyalty

Page 10: How to Build an Army of Brand Loyalists

• Make it a point to meet them

• Do something extraordinary & memorable

• Be helpful

Page 11: How to Build an Army of Brand Loyalists

Meet Your Customers

Page 12: How to Build an Army of Brand Loyalists

Do Something Memorable

Page 13: How to Build an Army of Brand Loyalists
Page 14: How to Build an Army of Brand Loyalists
Page 15: How to Build an Army of Brand Loyalists

Be Helpful

“The team at Backupify has been very responsive to all of our needs, and the product just works. It's a great value on top of it all.”

- Russell Greenwald, Director of IT Services for Crimson Hexagon

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