How to Build a Smart Customer Management Strategy (II)

Page 1 <img data-url='document/how-to-build-a-smart-customer-management-strategy-ii.html?page=1' data-page='1' class='cut-thumb lazyload' alt='Page 1: How to Build a Smart Customer Management Strategy (II)' loading='lazy' src='data:image/gif;base64,iVBORw0KGgoAAAANSUhEUgAAAAEAAAABCAYAAAAfFcSJAAAADUlEQVR42mNk+P+/HgAFhAJ/wlseKgAAAABJRU5ErkJggg==' data-src='https://reader034.cupdf.com/reader034/viewer/2022052606/58ecbcae1a28abc9228b45cb/html5/thumbnails/1.jpg' width='140' height='200' /> Page 2 <img data-url='document/how-to-build-a-smart-customer-management-strategy-ii.html?page=2' data-page='2' class='cut-thumb lazyload' alt='Page 2: How to Build a Smart Customer Management Strategy (II)' loading='lazy' src='data:image/gif;base64,iVBORw0KGgoAAAANSUhEUgAAAAEAAAABCAYAAAAfFcSJAAAADUlEQVR42mNk+P+/HgAFhAJ/wlseKgAAAABJRU5ErkJggg==' data-src='https://reader034.cupdf.com/reader034/viewer/2022052606/58ecbcae1a28abc9228b45cb/html5/thumbnails/2.jpg' width='140' height='200' /> Page 3 <img data-url='document/how-to-build-a-smart-customer-management-strategy-ii.html?page=3' data-page='3' class='cut-thumb lazyload' alt='Page 3: How to Build a Smart Customer Management Strategy (II)' loading='lazy' src='data:image/gif;base64,iVBORw0KGgoAAAANSUhEUgAAAAEAAAABCAYAAAAfFcSJAAAADUlEQVR42mNk+P+/HgAFhAJ/wlseKgAAAABJRU5ErkJggg==' data-src='https://reader034.cupdf.com/reader034/viewer/2022052606/58ecbcae1a28abc9228b45cb/html5/thumbnails/3.jpg' width='140' height='200' /> CUSTOMER

SMART

CUSTOMER

MANAGEMENT

+ PROFITABILITY

Page 4 <img data-url='document/how-to-build-a-smart-customer-management-strategy-ii.html?page=4' data-page='4' class='cut-thumb lazyload' alt='Page 4: How to Build a Smart Customer Management Strategy (II)' loading='lazy' src='data:image/gif;base64,iVBORw0KGgoAAAANSUhEUgAAAAEAAAABCAYAAAAfFcSJAAAADUlEQVR42mNk+P+/HgAFhAJ/wlseKgAAAABJRU5ErkJggg==' data-src='https://reader034.cupdf.com/reader034/viewer/2022052606/58ecbcae1a28abc9228b45cb/html5/thumbnails/4.jpg' width='140' height='200' /> TECHNOLOGY

MARKETING

FINANCIAL

SMART CUSTOMER

MANAGMENT

Page 5 <img data-url='document/how-to-build-a-smart-customer-management-strategy-ii.html?page=5' data-page='5' class='cut-thumb lazyload' alt='Page 5: How to Build a Smart Customer Management Strategy (II)' loading='lazy' src='data:image/gif;base64,iVBORw0KGgoAAAANSUhEUgAAAAEAAAABCAYAAAAfFcSJAAAADUlEQVR42mNk+P+/HgAFhAJ/wlseKgAAAABJRU5ErkJggg==' data-src='https://reader034.cupdf.com/reader034/viewer/2022052606/58ecbcae1a28abc9228b45cb/html5/thumbnails/5.jpg' width='140' height='200' /> Page 6 <img data-url='document/how-to-build-a-smart-customer-management-strategy-ii.html?page=6' data-page='6' class='cut-thumb lazyload' alt='Page 6: How to Build a Smart Customer Management Strategy (II)' loading='lazy' src='data:image/gif;base64,iVBORw0KGgoAAAANSUhEUgAAAAEAAAABCAYAAAAfFcSJAAAADUlEQVR42mNk+P+/HgAFhAJ/wlseKgAAAABJRU5ErkJggg==' data-src='https://reader034.cupdf.com/reader034/viewer/2022052606/58ecbcae1a28abc9228b45cb/html5/thumbnails/6.jpg' width='140' height='200' /> Page 7 <img data-url='document/how-to-build-a-smart-customer-management-strategy-ii.html?page=7' data-page='7' class='cut-thumb lazyload' alt='Page 7: How to Build a Smart Customer Management Strategy (II)' loading='lazy' src='data:image/gif;base64,iVBORw0KGgoAAAANSUhEUgAAAAEAAAABCAYAAAAfFcSJAAAADUlEQVR42mNk+P+/HgAFhAJ/wlseKgAAAABJRU5ErkJggg==' data-src='https://reader034.cupdf.com/reader034/viewer/2022052606/58ecbcae1a28abc9228b45cb/html5/thumbnails/7.jpg' width='140' height='200' /> Page 8 <img data-url='document/how-to-build-a-smart-customer-management-strategy-ii.html?page=8' data-page='8' class='cut-thumb lazyload' alt='Page 8: How to Build a Smart Customer Management Strategy (II)' loading='lazy' src='data:image/gif;base64,iVBORw0KGgoAAAANSUhEUgAAAAEAAAABCAYAAAAfFcSJAAAADUlEQVR42mNk+P+/HgAFhAJ/wlseKgAAAABJRU5ErkJggg==' data-src='https://reader034.cupdf.com/reader034/viewer/2022052606/58ecbcae1a28abc9228b45cb/html5/thumbnails/8.jpg' width='140' height='200' /> Page 9 <img data-url='document/how-to-build-a-smart-customer-management-strategy-ii.html?page=9' data-page='9' class='cut-thumb lazyload' alt='Page 9: How to Build a Smart Customer Management Strategy (II)' loading='lazy' src='data:image/gif;base64,iVBORw0KGgoAAAANSUhEUgAAAAEAAAABCAYAAAAfFcSJAAAADUlEQVR42mNk+P+/HgAFhAJ/wlseKgAAAABJRU5ErkJggg==' data-src='https://reader034.cupdf.com/reader034/viewer/2022052606/58ecbcae1a28abc9228b45cb/html5/thumbnails/9.jpg' width='140' height='200' /> •

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Page 13 <img data-url='document/how-to-build-a-smart-customer-management-strategy-ii.html?page=13' data-page='13' class='cut-thumb lazyload' alt='Page 13: How to Build a Smart Customer Management Strategy (II)' loading='lazy' src='data:image/gif;base64,iVBORw0KGgoAAAANSUhEUgAAAAEAAAABCAYAAAAfFcSJAAAADUlEQVR42mNk+P+/HgAFhAJ/wlseKgAAAABJRU5ErkJggg==' data-src='https://reader034.cupdf.com/reader034/viewer/2022052606/58ecbcae1a28abc9228b45cb/html5/thumbnails/13.jpg' width='140' height='200' /> •

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Page 14 <img data-url='document/how-to-build-a-smart-customer-management-strategy-ii.html?page=14' data-page='14' class='cut-thumb lazyload' alt='Page 14: How to Build a Smart Customer Management Strategy (II)' loading='lazy' src='data:image/gif;base64,iVBORw0KGgoAAAANSUhEUgAAAAEAAAABCAYAAAAfFcSJAAAADUlEQVR42mNk+P+/HgAFhAJ/wlseKgAAAABJRU5ErkJggg==' data-src='https://reader034.cupdf.com/reader034/viewer/2022052606/58ecbcae1a28abc9228b45cb/html5/thumbnails/14.jpg' width='140' height='200' /> PROCESSES

VISION

TECHNIQUES

CULTURE

&

VALUES

TOOLS

Page 15 <img data-url='document/how-to-build-a-smart-customer-management-strategy-ii.html?page=15' data-page='15' class='cut-thumb lazyload' alt='Page 15: How to Build a Smart Customer Management Strategy (II)' loading='lazy' src='data:image/gif;base64,iVBORw0KGgoAAAANSUhEUgAAAAEAAAABCAYAAAAfFcSJAAAADUlEQVR42mNk+P+/HgAFhAJ/wlseKgAAAABJRU5ErkJggg==' data-src='https://reader034.cupdf.com/reader034/viewer/2022052606/58ecbcae1a28abc9228b45cb/html5/thumbnails/15.jpg' width='140' height='200' /> Page 16 <img data-url='document/how-to-build-a-smart-customer-management-strategy-ii.html?page=16' data-page='16' class='cut-thumb lazyload' alt='Page 16: How to Build a Smart Customer Management Strategy (II)' loading='lazy' src='data:image/gif;base64,iVBORw0KGgoAAAANSUhEUgAAAAEAAAABCAYAAAAfFcSJAAAADUlEQVR42mNk+P+/HgAFhAJ/wlseKgAAAABJRU5ErkJggg==' data-src='https://reader034.cupdf.com/reader034/viewer/2022052606/58ecbcae1a28abc9228b45cb/html5/thumbnails/16.jpg' width='140' height='200' /> Page 17 <img data-url='document/how-to-build-a-smart-customer-management-strategy-ii.html?page=17' data-page='17' class='cut-thumb lazyload' alt='Page 17: How to Build a Smart Customer Management Strategy (II)' loading='lazy' src='data:image/gif;base64,iVBORw0KGgoAAAANSUhEUgAAAAEAAAABCAYAAAAfFcSJAAAADUlEQVR42mNk+P+/HgAFhAJ/wlseKgAAAABJRU5ErkJggg==' data-src='https://reader034.cupdf.com/reader034/viewer/2022052606/58ecbcae1a28abc9228b45cb/html5/thumbnails/17.jpg' width='140' height='200' /> Page 18 <img data-url='document/how-to-build-a-smart-customer-management-strategy-ii.html?page=18' data-page='18' class='cut-thumb lazyload' alt='Page 18: How to Build a Smart Customer Management Strategy (II)' loading='lazy' src='data:image/gif;base64,iVBORw0KGgoAAAANSUhEUgAAAAEAAAABCAYAAAAfFcSJAAAADUlEQVR42mNk+P+/HgAFhAJ/wlseKgAAAABJRU5ErkJggg==' data-src='https://reader034.cupdf.com/reader034/viewer/2022052606/58ecbcae1a28abc9228b45cb/html5/thumbnails/18.jpg' width='140' height='200' />

How to Build a Smart Customer Management Strategy (II)

Business