1 How Tina Fey’s Rules for Improv Can Improve Your Business and Culture Culture and Communication Presented by: Dallan Guzinski NCEO Oakland, CA 510-208-1301 [email protected]
Welcome message from author
This document is posted to help you gain knowledge. Please leave a comment to let me know what you think about it! Share it to your friends and learn new things together.
Transcript
1
How Tina Fey’s Rules for Improv Can Improve
Your Business and Culture Culture and Communication
Presented by:
Dallan Guzinski
NCEO
Oakland, CA
510-208-1301
• As taught to us by one of
America’s leading corporate
executives…
IMPROV FOR BUSINESS???
IMPROV FOR BUSINESS???
IMPROV FOR BUSINESS???
• Creating something from nothing
• We do this every single day
• But… how does it relate to business?
WHY IMPROV?
• Creating something from nothing
• Marketing campaigns
• Communication education strategies
• New products or lines of business
• New processes or improvements
• Dealing with customer complaints
• Names of your company ultimate Frisbee
team??
APPLIED IMPROV
• Do you want…
• More creativity from employees?
• More collaboration and support among
colleagues?
• Better communication?
• Trust?
• Less anxiety and fear?
APPLIED IMPROV
• Improv helps create safe spaces for
participation by combating fear and
creating support, openness, and affirmation
• Fear is the biggest impediment to:
• Participation
• Creative thinking
• Healthy relationships
• Input
APPLIED IMPROV COMBATS FEAR
• In what places or environments have you
felt the MOST amount of fear when it
comes to:
• Expressing yourself openly and honestly
• Making mistakes
• Being bold or taking risks
• Using your imagination
• Feeling validated or accepted
APPLIED IMPROV COMBATS FEAR
10
• In what places or environments have you
felt the LEAST amount of fear when it
comes to:
• Expressing yourself openly and honestly
• Making mistakes
• Being bold or taking risks
• Using your imagination
• Feeling validated or accepted
APPLIED IMPROV COMBATS FEAR
12
• 1. Agree
• 2. Say, “YES, AND…”
• 3. Make Statements
• 4. There Are No Mistakes
TINA FEY’S RULES FOR IMPROV
• Creates a space where people feel safe to
share ideas or provide input
• Postpone judgement
• Support and respect what your partner has
created
Rule #1: AGREE, AND SAY “YES”
• Appreciation
• Acknowledgement
• Being Heard
• Validation
• Encouragement
• Acceptance
• Support
Rule #1: SAY “YES”
• Dinner, Movie, Vacation
“NO” or “Yes, but…” thinking
• How does this differ?
• What emotions do you feel?
• What are the consequences?
• Do the exercise again, but this time…
“NO” or “Yes, but…” thinking
• Don’t just stand there… CONTRIBUTE!
• How are your feelings different in this
scenario?
• The additive approach unlocks the what’s
possible
• Affirms and builds
Rule #2: YES, AND…
• UNLEASH CREATIVITY!!!
Rule #2: YES, AND…
• How does this apply to business?
• Interpersonal / Team Communications
• Feedback
• Brainstorming
• Problem Solving
• Avoiding antagonism
Rule #2: YES, AND…
• Too many questions are
not only exhausting, but
it puts all the pressure
on your teammates
• Statements encourage
confidence and
participation
• Include yourself; provide
solutions, not obstacles
Rule #3: MAKE STATEMENTS
• Focus on the positive first
• Don’t be too quick to edit
• Risk aversion and negativity will inhibit
innovation and willingness to participate in
the creative process
Rule #3: MAKE STATEMENTS
Rule #4: THERE ARE NO MISTAKES
“I have not failed. I just
found 10,000 ways that
won’t work.”
–Thomas Edison
Rule #4: THERE ARE NO MISTAKES
• Mistakes are inevitable
• Adaptation and agility are major keys to
company success
• Learn from mistakes and look for
opportunities
• Stop, take a step back, and think about a
problem differently. Re-frame your
questions.
Rule #4: THERE ARE NO MISTAKES
• 3M’s “Post-It’ was the result of one huge
failure
• Spencer Silver develops it by accident in
1968 with little interest from the company
• Arthur Fry utilized 3M’s “permitted
bootlegging” policy to develop the idea
after using the adhesive for hymnal
bookmarks
• It is now 3M’s biggest money-maker
Rule #4: THERE ARE NO MISTAKES
• Exercise: Think back on a time where you
or your team experienced failure. Try to
extract three different positive outcomes
from that experience.
• What did you learn?
• Did other opportunities come out of this
failure?
Rule #4: THERE ARE NO MISTAKES
• 1. Agree (start with “YES”)
• 2. YES, AND… (Affirm and build)
• 3. Make statement (make positive
contributions to your teams work)
• 4. THERE ARE NO MISTAKES (Be agile,
adapt, and look for other opportunities)
TINA FEY’S RULES FOR IMPROV
• Yes, and: How Improvisation Reverses ‘No,
but’ Thinking and Improves Creativity and
Collaboration
• Kelly Leonard & Tom Yorton, Second City
• The Improvisation Edge
• Karen Hough
• IMPROVing Agile Teams
• Paul Goddard
• Many other resources out there on Applied
Improv! Investigate and have fun!
OTHER READING
Dallan Guzinski
National Center for Employee Ownership
1627 Telegraph Avenue, Suite 200
Oakland, CA 94612
510-208-1301
www.nceo.org
Questions ?
Related Documents
