April 2016 How STC Uses PrOptima™
April 2016
How STC Uses PrOptima™
Agenda
• Overview
• PrOptima™
• Multi Vendor KPIs
• DSS (Decision Support System)
• POD(Proof Of Delivery) Use case
• (Automatic area update) Use case
• What’s next
Overview
Overview
STC is the largest telecommunication services provider in the Middle East & North Africa. It is the leading operator within the Kingdom of Saudi Arabia, and its international presence extends to 9 countries.
STC Mission Statement:
“To be recognized as the ICT leader, providing comprehensive innovative services and solutions, earning customer trust and enriching society”
Overview
Overview
PrOptima™
PrOptima™
System Benefits & flexibility
Interfaces
Mobile radio
The Main Reports
Users
Mobile CORE
VAS & IN
Multi vendor/technology KPIs
& reporting
Very flexible KPIs creation
Multi container KPIs
Alarm module
Works space & Project book
flexibility
Performance : • Doing daily checking reports on all NE &
Vendors.• Monthly POD verifications.
Planning & Design :• Analysis, long trend KPIs.
MSP :• Monitoring, analysis & providing long trend KPIs
Optimization:• Analysis, long trend KPIs and configuration
checks.
Mobile Network Report
VAS Network Report
MSP Network Report IMS
Multi Vendor KPIs
Multi Vendor KPI’s
Overview
Multi vendor KPIs & multi technology KPIs were created. Every vendor will have raw counters for the KPI’s Generic KPIs were created using the vendor raw counter. Combining different technologies was also simple. In case any modification, only 1 change and will reflect all related KPIs
Vender level
Operator level
Multi Vendor KPI’sCase1:
TCH Drop Rate: This KPI will have nominator & denominator Both will be defined per vendor (TCH Drop 2G & TCH Normal Seizure 2G)
Multi Vendor KPIs
POD (Proof Of Delivery) Use case
POD (Proof Of Delivery) Use case
Overview
Automatic way of implementation will start soon.More than 20 VTI’s will be involved. Cell exclusion will be automatic.A single click will make the POD ready.
POD implementation in PrOptima™
POD is the proof of delivery that is checked every month by STC POD results will be taken and penalties will be applied accordingly with defined
weights per KPI violation. KPIs on Network, Cell & Network Elements. 2G, 3G, 4G for both Radio & Core + VAS. POD is contractual agreement between STC & MSP vendors.
Automatic area update
Use case
(Automatic area update) Use Case
Overview
Automatic area update is mandatory today. Area update categories: Region, District, City & Core LAC’s for cites 2G, 3G, 4G for both Radio & Core will be used as input Reports are based today on the area definitions.
Shorten the time and save man power It will ensure accurate definition for areas relate to radio/core Can update areas on daily basis or every 2 days instead of weekly.
Area update benefits
(Automatic area update) Use Case
DSS (Decision Support System)
DSS (Decision Support System)
Examples
Overview
Ericsson Core EOS analysis Huawei Core Cause code Analysis Drop call Analysis Handover analysis (Intra & Inter MSC)
MYCOM OSI has implemented few DSS scenarios The scenarios requested are multi vendor/technology They are related to both Core & Radio It is important to check them on daily basis or weekly. More than one scenario was created using different criteria(Average comparison, SD,
comparing with last week date, comparing with average of the last week, etc)
DSS (Decision Support System)
What’s Next
What’s Next
Overview
Working to integrate Core parameters MSC/HLR to PrOptima™ Working to integrate the fault/TT to PrOptima™ Working to integrate with the transport/transmission Working on the V4.2
Will be able to link any degradation with parameter change
Will be able to link number of alarms/alarm types with performance
Will be able to measure the performance E2E for the wireless by linking radio indicators with transport/transmission.
This will enable us to have nice format reports.
Benefits