How Scrum saved the day for Knowledge Management

How Scrum saved the day for Knowledge Management

Chuck Aikman – Manager, Knowledge Management

CSM, CSPO

Here I am to save the day!!!

An agile approach

• Introduced to scrum/agile in May 2013– Trained team on scrum in June 2013– Started sprint 1 on June 27, 2013– First release for user testing Dec 20, 2013– Production release June 15, 2013

• Had set goal of “code on the ground” in one year in Jan 2011– Traditional project management (waterfall) didn’t

work

Waterfall vs. Agile

There’s a new kid in town…

What is Agile development?

• Iterative and incremental• Requirements and solutions evolve• Collaborative and self-organizing• Adaptive planning• Time-boxed approach• Responsive• Yes, there’s even a MANIFESTO!

– Individuals and interactions over processes and tools– Working software over comprehensive documentation– Customer collaboration over contract negotiation– Responding to change over following a plan

Complex problems…

Highlights of Scrum

• A framework – not a silver bullet• Rugby (scrimmage) – put the ball into play• Values• Benefits• Impact• MVP (lean approach)• Process

Scrum values

Scrum benefits

IMPACT

Minimum viable product

Minimum viable product

• New search interface (web client)– CAS support– Responsive design– Brand alignment

• New repository– XML standard– Robust metadata– Live sync with Bell

Scrum process

The backlog

• Sprint – increment of work– User stories

• Tasks, bugs, improvements

• Epics• Backlog

– Grooming– Estimating– Captures feature requests

Impact on KMS

• Productivity, morale, effectiveness• Focus shift• Empirical data• Manageable deliverables• After 20 weeks (10 2-week sprints), we had

MVP!!!

Is it contagious?

Resources

• Local agile interest group [email protected]

• Hundreds of people across 1ITIU now adopting it

• http://www.scrumguides.org/• https://www.scrumalliance.org/

Resources

• Lots of books, even on Books 24/7• Agile product ownership in a nutshell -

https://www.youtube.com/watch?v=502ILHjX9EE

• Cynefin framework (problem spaces) https://www.youtube.com/watch?v=N7oz366X0-8

• Chuck Aikman – [email protected]