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1 2017 © AppFolio, Inc. Confidential.
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How Not To Get Sued in 2017

Apr 12, 2017

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Page 1: How Not To Get Sued in 2017

1 2017 © AppFolio, Inc. Confidential.

Page 2: How Not To Get Sued in 2017

2 2017 © AppFolio, Inc. Confidential.

How Not to Get Sued in 2017

Presented by Managing Partner Puneet Singh, Law Offices of Kimball, Tirey & St. John LLP

Sponsored by AppFolio Property Manager and Inman

Page 3: How Not To Get Sued in 2017

3 2017 © AppFolio, Inc. Confidential.

Join Us Online - #AppFolioChat facebook.com/AppFolio

Follow Us

@AppFolio

Follow Us – AppFolio

Page 4: How Not To Get Sued in 2017

4 2017 © AppFolio, Inc. Confidential.

• Property management and accounting• Online rent collection (free)• Prospect / guest card tracking• Vacancy Marketing• Websites• Online applications & leases• Resident Screening• Mobile Inspections

… So You Run A More Successful Business

Web-Based Property Management Software

@AppFolio #AppFolioChat

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Page 5: How Not To Get Sued in 2017

5 2017 © AppFolio, Inc. Confidential.

Inman NewsReal estate professionals around the world turn to Inman for timely information about the business: • Award-winning real estate journalism• Cutting edge technology coverage• In-depth education opportunities• Forward-thinking nationwide industry conferences• The latest research in real estate

… Inman is the industry’s leading source of real estate information.

Page 6: How Not To Get Sued in 2017

6 2017 © AppFolio, Inc. Confidential.

Hello!I am Puneet Singh

Managing Partner, Law Offices of Kimball, Tirey & St. John LLP

Page 7: How Not To Get Sued in 2017

7 2017 © AppFolio, Inc. Confidential.

Introductions• Legal disclaimer

o This seminar offers general information only, and is not intended as legal advice

o Attendance at this training does not create an attorney-client relationship with the speaker or the firm they represent

o For legal advice on specific issues, please contact an experienced attorney

o The information contained in this training may not be duplicated in any way or duplicated in any other medium without the prior written consent of Kimball, Tirey & St. John LLP

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8 2017 © AppFolio, Inc. Confidential.

About the Kimball, Tirey, & St. John LLP • Representing owners and

managers of residential and commercial properties for over 35 years.

• Statewide representation• Areas of practice

Bay Area

Sacramento

San Diego

Los AngelesOrange County

WWW.KTS-LAW.COM

Page 9: How Not To Get Sued in 2017

9 2017 © AppFolio, Inc. Confidential.

Preventive Law

Page 10: How Not To Get Sued in 2017

10 2017 © AppFolio, Inc. Confidential.

Preventive Law

EducationEstablishment

of policiesConsistent

enforcement and…

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11 2017 © AppFolio, Inc. Confidential.

Every Step of the Way…

Document, document, document!

ImportanceValue of written v. oral evidence CreationPurposeNeutral, objective and professional Procedures StoragePhysical v. digitalTime frames

Page 12: How Not To Get Sued in 2017

12 2017 © AppFolio, Inc. Confidential.

Don’t Get Sued For…

Accessibility Violations

Fair Housing & Employment Issues

Landlord/Tenant Disputes & Class Action Lawsuits

Page 13: How Not To Get Sued in 2017

13 2017 © AppFolio, Inc. Confidential.

Accessibility Violations

Don’t Get Sued For…

Page 14: How Not To Get Sued in 2017

14 2017 © AppFolio, Inc. Confidential.

Accessibility Violations

• The Americans With Disabilities Act (ADA)

• Who’s getting sued and why?

• Construction Accessibility Requirements

• Certified Access Specialist (CASp)

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15 2017 © AppFolio, Inc. Confidential.

#1 Accessibility Violations

Web Content Accessibility Guidelines 2.0 AA Standards

Increase in ADA lawsuits over digital content on websites and mobile applications

Page 16: How Not To Get Sued in 2017

16 2017 © AppFolio, Inc. Confidential.

Fair Housing Issues

Don’t Get Sued For…

Page 17: How Not To Get Sued in 2017

17 2017 © AppFolio, Inc. Confidential.#2 Fair Housing Issues

2015 TOP DFEH HOUSING COMPLAINTS BY PROTECTED CLASS NUMBER OF CLAIMS

1. Disability 1,2592. Race and Color 8423. Retaliation 8004. Sex (including Gender, Gender Identity, Gender Expression, Pregnancy, Harassment, and Orientation)

588

5. Familial Status/Marital Status 5326. Source of Income 3267. Ancestry and National Origin 2668. Age (40 and over) 185

9. Association with a Member of a Protected Class 157

10. Religion 9511. Genetic Information or Characteristics 46

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18 2017 © AppFolio, Inc. Confidential.#2 Fair Housing Issues

2015 TOP 5 COUNTIES WITH THE MOST DFEH COMPLAINTS NUMBER OF CLAIMS

1. Los Angeles 374

2. San Diego 115

3. Sacramento 92

4. Santa Clara 73

5. Orange 72

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19 2017 © AppFolio, Inc. Confidential.

#2 Fair Housing’s Biggest Issues: Assistive Animals

Most Common Disability

Cases: Assistive Animals

Page 20: How Not To Get Sued in 2017

20 2017 © AppFolio, Inc. Confidential.

#2 Fair Housing’s Biggest Issues: Assistive Animals

• Common disability-related accommodation request

• When may a Landlord request verification?

• Rise in online services that provide verifications/ certifications

• DFEH proposed regulations

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21 2017 © AppFolio, Inc. Confidential.

#2 Fair Housing’s Biggest Issues: Mental Illness

Most Common Disability

Cases: Mental Illness

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22 2017 © AppFolio, Inc. Confidential.

#2 Fair Housing’s Biggest Issues: Parking

Most Common Disability

Cases: Parking

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23 2017 © AppFolio, Inc. Confidential.

#2 Fair Housing’s Biggest Issues: Hoarding

Most Common Disability

Cases: Hoarding

Page 24: How Not To Get Sued in 2017

24 2017 © AppFolio, Inc. Confidential.

Fair Housing’s Biggest Issues

Discriminationo Includes showing a preference

Protected Classes Include:o Familial Statuso Sex

• Transgender protectionso And others…

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25 2017 © AppFolio, Inc. Confidential.

Fair Housing’s Biggest Issues

New HUD guidance re: criminal background checks

o Released April 4, 2016o Applies to all housing providerso Use of criminal background checks

may violate fair housing lawshttp://portal.hud.gov/hudportal/documents/huddoc?id=HUD_OGCGuidAppFHAStandCR.pdf

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26 2017 © AppFolio, Inc. Confidential.

Fair Housing’s Biggest Issues

Discrimination Protected Classes (cont.)

• Familial status• Source of income

• Section 8?• Sex

• California includes: • Gender• Gender identity• Gender expression• And others…

Page 27: How Not To Get Sued in 2017

27 2017 © AppFolio, Inc. Confidential.

Fair Housing’s Biggest Issues

• Applies to single user restrooms made available to the public

• Must be identified as all-gender toilet facilities

• Updated signage must comply with Title 24 of California Building Code

• Compliance date: March 1, 2017

Restroom Signage – AB 1732:

Page 28: How Not To Get Sued in 2017

28 2017 © AppFolio, Inc. Confidential.

Landlord / Tenant Disputes & Class Action Lawsuits

Don’t Get Sued For…

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29 2017 © AppFolio, Inc. Confidential.#3: Landlord/ Tenant Disputes & Class Action

Lawsuits

Late Fees:Requirements:

• Included as part of a written Lease

• Reasonable• Based on actual damages • Actual cost vs. Liquidated

damages

Can also apply to:• Transfer fees • Break lease penalties• Concession charge backs

Page 30: How Not To Get Sued in 2017

30 2017 © AppFolio, Inc. Confidential.#3: Landlord/ Tenant Disputes & Class Action

Lawsuits

Security deposits:CA Civil Code §1950.5Common Pitfalls:

• Overcharging • Delay • Failure to:

• Provide accounting • Provide pre-move out

inspection

Penalties

Page 31: How Not To Get Sued in 2017

31 2017 © AppFolio, Inc. Confidential.#3: Landlord/ Tenant Disputes & Class Action

Lawsuits

Habitability Issues:Pest control:

• Notifications & Disclosures:• Landlord/authorized agent

• Civil Code §1940.8.5Mold:

• Updates to Health & Safety Code §17920 and Civil Code §1941.7

Page 32: How Not To Get Sued in 2017

32 2017 © AppFolio, Inc. Confidential.#3: Landlord/ Tenant Disputes & Class Action

Lawsuits

Bed Bugs:Nationwide Increase:

• Ongoing problem at Residential communities

Treatment:• Resident cooperation• Seek advice from a

knowledgeable attorney

Page 33: How Not To Get Sued in 2017

33 2017 © AppFolio, Inc. Confidential.#3: Landlord/ Tenant Disputes & Class Action

Lawsuits

Bed Bugs - AB 551: (Cont.)• Seeks to raise bedbug awareness and

treatment obligations for landlords and tenants

• Creates new Civil Code §1954.600 -1954.605

• Prohibits renting bed bug infested units

Page 34: How Not To Get Sued in 2017

34 2017 © AppFolio, Inc. Confidential.#3: Landlord/ Tenant Disputes & Class Action

Lawsuits

Bed Bugs - AB 551: (Cont.)• Requires dissemination of bed bug

notice:• General information as provided by statute

• Procedure to report suspected infestations

• Allows entry to unit for inspection and treatment

• Requires tenant cooperation

• Notice to tenants of pest control operator’s findings within 2 days of receipt

Page 35: How Not To Get Sued in 2017

35 2017 © AppFolio, Inc. Confidential.

2017 Trends

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36 2017 © AppFolio, Inc. Confidential.

Rising Rents & Rent Control Initiatives

Continued rise in legislation among local governments to implement eviction and/or rent control ordinances: • Richmond

• Mountain View

• Emeryville

• Alameda

• Berkeley

• Oakland

• East Palo Alto

Page 37: How Not To Get Sued in 2017

37 2017 © AppFolio, Inc. Confidential.

Vacation Rentals

• Ongoing popularity• Increased legislation• State laws • Local ordinances • Subleasing concerns• Landlord managed vacation rentals

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38 2017 © AppFolio, Inc. Confidential.

Smoking

Continued increase of smoke-free or smoking-restricted properties throughout California: www.center4tobaccopolicy.org/localpolicies-smokefreehousing

New laws:• Local

• HUD Final Rule

Page 39: How Not To Get Sued in 2017

39 2017 © AppFolio, Inc. Confidential.

Marijuana

Health & Safety Code §11362: • Persons 21 and older

• Allowable amounts

• Storage

California Law - Proposition 64: (Adult Use of Marijuana Act)

Page 40: How Not To Get Sued in 2017

40 2017 © AppFolio, Inc. Confidential.

Marijuana

• Federal law• Response by local

governments • Impact on multi-family housing• Recreational v. Medical

Marijuana

California Law - Proposition 64: (Adult Use of Marijuana Act)

Page 41: How Not To Get Sued in 2017

41 2017 © AppFolio, Inc. Confidential.

A Quick Checklist: Avoiding Lawsuits

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42 2017 © AppFolio, Inc. Confidential.

A Quick Checklist: Avoiding Lawsuits

Put procedures in place for handling disability requests

• Get fair housing training• Have proper forms

Have a compliance review done for the property• ADA• Fair housing new construction

(if applicable)

Page 43: How Not To Get Sued in 2017

43 2017 © AppFolio, Inc. Confidential.

A Quick Checklist: Avoiding Lawsuits

Establish legally appropriate polices

Have all legal documents reviewed on a regular basis, including:

• Leases• Rental applications • Community rules• Rental criteria• Notices

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44 2017 © AppFolio, Inc. Confidential.

A Quick Checklist: Avoiding Lawsuits

• Pay attention to complaints• Document, Document, Document (with care)

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45 2017 © AppFolio, Inc. Confidential.

A Quick Checklist: Avoiding Lawsuits

And especially…Get advice early when you see trouble brewing

Doing the one right thing now is often far cheaper than doing twenty right things later

Page 46: How Not To Get Sued in 2017

46 2017 © AppFolio, Inc. Confidential.

Resources

For further information:• Law Offices of Kimball, Tirey & St. John

oOffices statewideoWide range of services oLive seminars and private trainings

• www.kts-law.com oArticles oLegal AlertsoWebinars

Page 47: How Not To Get Sued in 2017

47 2017 © AppFolio, Inc. Confidential.

Thank You!

Place your screenshot here

For more information, please visit our website:www.kts-law.com

Or give us a call:800.525.1690

Page 48: How Not To Get Sued in 2017

48 2017 © AppFolio, Inc. Confidential.

Thanks!Any Questions?

Visit www.kts-law.comor give us a call:

800.525.1690

Page 49: How Not To Get Sued in 2017

49 2017 © AppFolio, Inc. Confidential.