1 2017 © AppFolio, Inc. Confidential.
1 2017 © AppFolio, Inc. Confidential.
2 2017 © AppFolio, Inc. Confidential.
How Not to Get Sued in 2017
Presented by Managing Partner Puneet Singh, Law Offices of Kimball, Tirey & St. John LLP
Sponsored by AppFolio Property Manager and Inman
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Hello!I am Puneet Singh
Managing Partner, Law Offices of Kimball, Tirey & St. John LLP
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Introductions• Legal disclaimer
o This seminar offers general information only, and is not intended as legal advice
o Attendance at this training does not create an attorney-client relationship with the speaker or the firm they represent
o For legal advice on specific issues, please contact an experienced attorney
o The information contained in this training may not be duplicated in any way or duplicated in any other medium without the prior written consent of Kimball, Tirey & St. John LLP
8 2017 © AppFolio, Inc. Confidential.
About the Kimball, Tirey, & St. John LLP • Representing owners and
managers of residential and commercial properties for over 35 years.
•
• Statewide representation• Areas of practice
Bay Area
Sacramento
San Diego
Los AngelesOrange County
WWW.KTS-LAW.COM
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Preventive Law
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Preventive Law
EducationEstablishment
of policiesConsistent
enforcement and…
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Every Step of the Way…
Document, document, document!
ImportanceValue of written v. oral evidence CreationPurposeNeutral, objective and professional Procedures StoragePhysical v. digitalTime frames
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Don’t Get Sued For…
Accessibility Violations
Fair Housing & Employment Issues
Landlord/Tenant Disputes & Class Action Lawsuits
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Accessibility Violations
Don’t Get Sued For…
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Accessibility Violations
• The Americans With Disabilities Act (ADA)
• Who’s getting sued and why?
• Construction Accessibility Requirements
• Certified Access Specialist (CASp)
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#1 Accessibility Violations
Web Content Accessibility Guidelines 2.0 AA Standards
Increase in ADA lawsuits over digital content on websites and mobile applications
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Fair Housing Issues
Don’t Get Sued For…
17 2017 © AppFolio, Inc. Confidential.#2 Fair Housing Issues
2015 TOP DFEH HOUSING COMPLAINTS BY PROTECTED CLASS NUMBER OF CLAIMS
1. Disability 1,2592. Race and Color 8423. Retaliation 8004. Sex (including Gender, Gender Identity, Gender Expression, Pregnancy, Harassment, and Orientation)
588
5. Familial Status/Marital Status 5326. Source of Income 3267. Ancestry and National Origin 2668. Age (40 and over) 185
9. Association with a Member of a Protected Class 157
10. Religion 9511. Genetic Information or Characteristics 46
18 2017 © AppFolio, Inc. Confidential.#2 Fair Housing Issues
2015 TOP 5 COUNTIES WITH THE MOST DFEH COMPLAINTS NUMBER OF CLAIMS
1. Los Angeles 374
2. San Diego 115
3. Sacramento 92
4. Santa Clara 73
5. Orange 72
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#2 Fair Housing’s Biggest Issues: Assistive Animals
Most Common Disability
Cases: Assistive Animals
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#2 Fair Housing’s Biggest Issues: Assistive Animals
• Common disability-related accommodation request
• When may a Landlord request verification?
• Rise in online services that provide verifications/ certifications
• DFEH proposed regulations
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#2 Fair Housing’s Biggest Issues: Mental Illness
Most Common Disability
Cases: Mental Illness
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#2 Fair Housing’s Biggest Issues: Parking
Most Common Disability
Cases: Parking
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#2 Fair Housing’s Biggest Issues: Hoarding
Most Common Disability
Cases: Hoarding
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Fair Housing’s Biggest Issues
Discriminationo Includes showing a preference
Protected Classes Include:o Familial Statuso Sex
• Transgender protectionso And others…
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Fair Housing’s Biggest Issues
New HUD guidance re: criminal background checks
o Released April 4, 2016o Applies to all housing providerso Use of criminal background checks
may violate fair housing lawshttp://portal.hud.gov/hudportal/documents/huddoc?id=HUD_OGCGuidAppFHAStandCR.pdf
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Fair Housing’s Biggest Issues
Discrimination Protected Classes (cont.)
• Familial status• Source of income
• Section 8?• Sex
• California includes: • Gender• Gender identity• Gender expression• And others…
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Fair Housing’s Biggest Issues
• Applies to single user restrooms made available to the public
• Must be identified as all-gender toilet facilities
• Updated signage must comply with Title 24 of California Building Code
• Compliance date: March 1, 2017
Restroom Signage – AB 1732:
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Landlord / Tenant Disputes & Class Action Lawsuits
Don’t Get Sued For…
29 2017 © AppFolio, Inc. Confidential.#3: Landlord/ Tenant Disputes & Class Action
Lawsuits
Late Fees:Requirements:
• Included as part of a written Lease
• Reasonable• Based on actual damages • Actual cost vs. Liquidated
damages
Can also apply to:• Transfer fees • Break lease penalties• Concession charge backs
30 2017 © AppFolio, Inc. Confidential.#3: Landlord/ Tenant Disputes & Class Action
Lawsuits
Security deposits:CA Civil Code §1950.5Common Pitfalls:
• Overcharging • Delay • Failure to:
• Provide accounting • Provide pre-move out
inspection
Penalties
31 2017 © AppFolio, Inc. Confidential.#3: Landlord/ Tenant Disputes & Class Action
Lawsuits
Habitability Issues:Pest control:
• Notifications & Disclosures:• Landlord/authorized agent
• Civil Code §1940.8.5Mold:
• Updates to Health & Safety Code §17920 and Civil Code §1941.7
32 2017 © AppFolio, Inc. Confidential.#3: Landlord/ Tenant Disputes & Class Action
Lawsuits
Bed Bugs:Nationwide Increase:
• Ongoing problem at Residential communities
Treatment:• Resident cooperation• Seek advice from a
knowledgeable attorney
33 2017 © AppFolio, Inc. Confidential.#3: Landlord/ Tenant Disputes & Class Action
Lawsuits
Bed Bugs - AB 551: (Cont.)• Seeks to raise bedbug awareness and
treatment obligations for landlords and tenants
• Creates new Civil Code §1954.600 -1954.605
• Prohibits renting bed bug infested units
34 2017 © AppFolio, Inc. Confidential.#3: Landlord/ Tenant Disputes & Class Action
Lawsuits
Bed Bugs - AB 551: (Cont.)• Requires dissemination of bed bug
notice:• General information as provided by statute
• Procedure to report suspected infestations
• Allows entry to unit for inspection and treatment
• Requires tenant cooperation
• Notice to tenants of pest control operator’s findings within 2 days of receipt
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2017 Trends
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Rising Rents & Rent Control Initiatives
Continued rise in legislation among local governments to implement eviction and/or rent control ordinances: • Richmond
• Mountain View
• Emeryville
• Alameda
• Berkeley
• Oakland
• East Palo Alto
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Vacation Rentals
• Ongoing popularity• Increased legislation• State laws • Local ordinances • Subleasing concerns• Landlord managed vacation rentals
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Smoking
Continued increase of smoke-free or smoking-restricted properties throughout California: www.center4tobaccopolicy.org/localpolicies-smokefreehousing
New laws:• Local
• HUD Final Rule
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Marijuana
Health & Safety Code §11362: • Persons 21 and older
• Allowable amounts
• Storage
California Law - Proposition 64: (Adult Use of Marijuana Act)
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Marijuana
• Federal law• Response by local
governments • Impact on multi-family housing• Recreational v. Medical
Marijuana
California Law - Proposition 64: (Adult Use of Marijuana Act)
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A Quick Checklist: Avoiding Lawsuits
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A Quick Checklist: Avoiding Lawsuits
Put procedures in place for handling disability requests
• Get fair housing training• Have proper forms
Have a compliance review done for the property• ADA• Fair housing new construction
(if applicable)
43 2017 © AppFolio, Inc. Confidential.
A Quick Checklist: Avoiding Lawsuits
Establish legally appropriate polices
Have all legal documents reviewed on a regular basis, including:
• Leases• Rental applications • Community rules• Rental criteria• Notices
44 2017 © AppFolio, Inc. Confidential.
A Quick Checklist: Avoiding Lawsuits
• Pay attention to complaints• Document, Document, Document (with care)
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A Quick Checklist: Avoiding Lawsuits
And especially…Get advice early when you see trouble brewing
Doing the one right thing now is often far cheaper than doing twenty right things later
46 2017 © AppFolio, Inc. Confidential.
Resources
For further information:• Law Offices of Kimball, Tirey & St. John
oOffices statewideoWide range of services oLive seminars and private trainings
• www.kts-law.com oArticles oLegal AlertsoWebinars
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Thank You!
Place your screenshot here
For more information, please visit our website:www.kts-law.com
Or give us a call:800.525.1690
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Thanks!Any Questions?
Visit www.kts-law.comor give us a call:
800.525.1690
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