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How Marketing Destroyed The Soul of the Poppy Appeal Online A Lament
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How Marketing Destroyed The Soul of the Poppy Appeal Online A Lament.

Jan 29, 2016

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Prudence Burns
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Page 1: How Marketing Destroyed The Soul of the Poppy Appeal Online A Lament.

How Marketing Destroyed The Soul of the Poppy Appeal Online

A Lament

Page 2: How Marketing Destroyed The Soul of the Poppy Appeal Online A Lament.

Showing Support

I sign up around 20th October to get me Poppy stuck on me @markinreading Twitter ID picture.

I assumed that it was from The Royal British Legion.

Turns out that it isn’t.

It’s from a bloke called JoshuaKAL, but who cares. markinreading Before markinreading After

Page 3: How Marketing Destroyed The Soul of the Poppy Appeal Online A Lament.

Five Tweets That Started It

And there I was, twittering away on 29th October 2009 when @PoppySupport starts promoting #poppytyranny.

Seems, unpleasant to me, and not like The Royal British Legion at all.

Turns out, that it isn’t.

Page 4: How Marketing Destroyed The Soul of the Poppy Appeal Online A Lament.

Then We All Got Confused

Page 5: How Marketing Destroyed The Soul of the Poppy Appeal Online A Lament.

More Confusion The Day AfterSo I’m getting more confused...

@PoppySupport is massive and links to www.poppy.org.uk/support-us/new-ways-to-support

@LondonPoppy is barely active and shows no web page in its profile

@PoppyLegion links to www.legionlive.org.uk in its profile

@ poppy_man is least-used and links to www.poppy.org.uk

Page 6: How Marketing Destroyed The Soul of the Poppy Appeal Online A Lament.

Different Poppies - More Confusing

And so many types of Poppy.

There’s even two types of Twibbon Poppy.

I’m well fearful now.

Page 7: How Marketing Destroyed The Soul of the Poppy Appeal Online A Lament.

I Fear The Worst!

With all this fundraising and all these identities, I’m thinking......this is a:

FIELD DAY FOR HOAXERS

FIELD DAY FOR SPAMMERS

And I’m, like, whoa!

Page 8: How Marketing Destroyed The Soul of the Poppy Appeal Online A Lament.

British Legion Home

I seek the definitive source – go to The Royal British Legion website!

www.britishlegion.org.uk

No problem.

But no reference to Twitter there.

Page 9: How Marketing Destroyed The Soul of the Poppy Appeal Online A Lament.

www.poppy.org.uk/support-us/new-ways-to-support

Doesn’t list @PoppySupport

Doesn’t list @poppy_man

But the mobile number used by @PoppySupport checks out – so at least there is no rip-off going on.

Page 10: How Marketing Destroyed The Soul of the Poppy Appeal Online A Lament.

@PoppySupport Is Devious

Everyone on Twitter should be open about who they are.

Especially the Royal British Legion.

@PoppySupport is not open.

Links to British Legion, yes. But not identifying who they are.

Yet they’ve achieved more online support than the Royal British legion did.

Page 11: How Marketing Destroyed The Soul of the Poppy Appeal Online A Lament.

The Charity Commission

Charity number confirmed.

Name of organisation confirmed.

This becomes important later.

Page 12: How Marketing Destroyed The Soul of the Poppy Appeal Online A Lament.

Search for PoppySupport

Search for “PoppySupport”

Nothing.

Page 13: How Marketing Destroyed The Soul of the Poppy Appeal Online A Lament.

Search For PoppyMan

Search for “PoppyMan”

Nothing.

Page 14: How Marketing Destroyed The Soul of the Poppy Appeal Online A Lament.

Search for PoppyLegion

Search for “PoppyLegion”

Nothing.

Page 15: How Marketing Destroyed The Soul of the Poppy Appeal Online A Lament.

Search For Poppy_Man

Search for “Poppy_Man”

Nothing.

Page 16: How Marketing Destroyed The Soul of the Poppy Appeal Online A Lament.

Poppy.org Front Page

On www.poppy.org I find the heart and soul of the Poppy Appeal.

This is what it’s all about.

But no mention of Twitter.

Page 17: How Marketing Destroyed The Soul of the Poppy Appeal Online A Lament.

Images from britishlegion.org.uk

Page 18: How Marketing Destroyed The Soul of the Poppy Appeal Online A Lament.

The voice of British Legion’s Web Agency

Page 19: How Marketing Destroyed The Soul of the Poppy Appeal Online A Lament.

PoppyLegion Frontpage

So I visit PoppyLegion’s page on Twitter.

90 tweets – quite active.163 followers – not as significant as PoppySupport.

A bit trendy and cutesy.

Page 20: How Marketing Destroyed The Soul of the Poppy Appeal Online A Lament.

Poppy_Man

Page 21: How Marketing Destroyed The Soul of the Poppy Appeal Online A Lament.

Poppy Legion Introduces Herself

Poppy’s well cool, innit.

She’s got “hot new content”.

Cool signature.

Gr8 tweets n’ all.

Happenin’ chick.

I is well impressed coz she’s like me, aw’rite?

Page 22: How Marketing Destroyed The Soul of the Poppy Appeal Online A Lament.

But She’s A Cartoon

But she’s a sham.

She’s not really blogging – the PR people at British Legion do that.

She’s not posting tweets.

On Remembrance Sunday, I’ll be remembering real people, not cartoon characters.

Page 23: How Marketing Destroyed The Soul of the Poppy Appeal Online A Lament.

What is iChild???

This “iChild” thing leaps out.

What is it.

The iChild site lets my kids make Bravery Medals out of paper.

Nice.

So I click on the link to iChild ...

Page 24: How Marketing Destroyed The Soul of the Poppy Appeal Online A Lament.

iChild – An Insurance Product!!!

This “iChild” thing turns out to be “operated by iChild, a division of family & Education Marketing Ltd” and “sponsored by Childsure”

Childsure is an insurance product for kids health underwritten by Aviva and offered by Sure Insurance Services ltd

Page 25: How Marketing Destroyed The Soul of the Poppy Appeal Online A Lament.

The Real Remembrance Day Voice

“The weren’t lying or patronising”Simon Brown, injured soldier speaking on the 2009 Poppy appeal launch video

The sincere and honest reason why we are here:

“For Their Sake”

Page 26: How Marketing Destroyed The Soul of the Poppy Appeal Online A Lament.

“Those lovely

people at iChild”

The False Remembrance Day Voice

I hear commercialism from Poppy Legion.

We need to sell insurance for private healthcare

She says “Those lovely people at iChild”.

This is sick.

A character which was a false construct, with a false blog, a false story and a commercial motive.

Page 27: How Marketing Destroyed The Soul of the Poppy Appeal Online A Lament.

Is It Just Me?

And on iChild’s site:

Is making your own “bravery medal” or “making a poppy” the same as making bonfire night decorations or halloween bunting?

Is it?

Page 28: How Marketing Destroyed The Soul of the Poppy Appeal Online A Lament.

Flickr – over 2,000 members and 12,500 photographs

YouTube – 26 videos, total views 5,400, most viewed video 2,382

Page 29: How Marketing Destroyed The Soul of the Poppy Appeal Online A Lament.

Facebook – no action from Poppy yet

Other pages:British Armed Forces 49,139 fans

Action for Armed Forces – 961 fans

Armed Forces Day – 183,783 fans

Maximum Respect for the British Armed Forces – 562,931 fans

Page 30: How Marketing Destroyed The Soul of the Poppy Appeal Online A Lament.

Bebo – 1 profile view0 comments0 friends

Known as:Poppy Legion <PoppyL8573>

Page 31: How Marketing Destroyed The Soul of the Poppy Appeal Online A Lament.

The Poppy Appeal – Contrasting Feelings

www.legionlive.org.uk/blogwww.poppy.org.uk

The one on the left is real. It moves me. The one on the right is about raising money.

Page 32: How Marketing Destroyed The Soul of the Poppy Appeal Online A Lament.

Embarassing Tweets From Poppy Legion

Page 33: How Marketing Destroyed The Soul of the Poppy Appeal Online A Lament.

The PR Around Poppy Is Important