How I stopped worrying and started engaging with customers

Social media: or how to stop worrying and start engaging with

customers

[email protected]@ttalola

Where is the beef?

Where is the beef?

Social media is a hype

Social media is a hype

Where are your customers?

We’re having a party, everyone is invited!

Start listening

The art of connecting with customers

Listen to the likeminded…

…but listen also your enemies

…but listen also your enemies

Participate the discussion

Don’t be boring

Provide value to your community

It’s not about you!

Sharing is caring

Being a ’fan’ doesn’t mean a thing

Being a ’fan’ doesn’t mean a thing