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Transcript
How has customer focused selling changed?
Before
Traditional selling was
Persuade
Manipulate
Make razzle dazzle presentations
Use canned spiel
Overcome objections
A Power close!
A Short Term One Time Buyer Seller Relationship
Now if you
Take customer buying style into consideration
Customer Focused Selling Process
1.Approach and welcome
2.Identify customer needs and wants
3.Confirm that those are their needs wants
4.Make a presentation relative to their needs wants
5.Purchase based on the confirmation decision
6.Always follow-up
This is a Long Term view of Seller Buyer relationship