Define the w ish listfrom the decision m aker Gather Inform - ation from stake- holders Walk the halls and use the lockers (w alka m ile in their shoes) Report findings Brain- storm ideas Develop Altern- atives Test Altern- atives Report findings on potential problems and solutions Brain- storm Weigh all Altern- atives, and then select best Altern- ative. Test Imple- m ent Solution M onitor Review with Stake- holders, Adjust Learn and docu- m ent KrisBenevento, W eekOne Due 7/29/13 PROCESS