Precast Show 2019 NPCA 1 precast.org/education OPERATIONAL EXCELLENCE Sam Lines, Concrete Sealants precast.org/education DEFINITION • How do you define operational excellence? https://www.youtube.com/watch?v=hpEiPrG6c28 precast.org/education DEFINITION • A philosophy of the workplace where problem- solving, teamwork, and leadership results in the ongoing improvement in an organization. The process involves focusing on the customers' needs, keeping the employees positive and empowered, and continually improving the current activities in the workplace. • http://www.businessdictionary.com/definition/operational-excellence.html precast.org/education IT IS A PROCESS precast.org/education PROCESS EXCELLENCE • Effectiveness • Efficiency • Minimum variation • Minimal waste • Customer value precast.org/education EXCEED CUSTOMER EXPECTATIONS • Listen to the voice of the customer • Under promise and over deliver • Add value that is unexpected • Make it easy to do business https://www.youtube.com/watch?v=TuniFG6ajGY 1 2 3 4 5 6
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How do you define OPERATIONAL EXCELLENCE · Precast Show 2019 NPCA 7 precast.org/education LEADERSHIP •How does leadership affect operational excellence? precast.org/education OPERATIONAL
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Precast Show 2019
NPCA 1
precast.org/education
OPERATIONAL EXCELLENCE
Sam Lines, Concrete Sealants
precast.org/education
DEFINITION
• How do you define operational excellence?
https://www.youtube.com/watch?v=hpEiPrG6c28
precast.org/education
DEFINITION
• A philosophy of the workplace where problem-solving, teamwork, and leadership results in the ongoing improvement in an organization.
The process involves focusing on the customers' needs, keeping the employees positive and empowered, and continually improving the current activities in the workplace.
• How does leadership affect operational excellence?
precast.org/education
OPERATIONAL MARRIAGE
precast.org/education
DEFINITION OF A LEAN SYSTEM
• Developing a lean enterprise SYSTEM allowing for the setting of STANDARDS aimed at CONTINUOUS IMPROVEMENT by ALL team members through the CONSTANT ELIMINATION OF WASTE.
precast.org/education
Customer
Customer
Customer
Advances
Process
R & D
TPS
Advanced
Product
Planning
ManufacturingTooling
Engineering
Sales
Corporate
Management
Team
Financial
TPS
Product Launch
Cycle
(Updated Improved Standards)
Life Cycle
Of Product
Achieving Lean Leadership
(Continuous Improvement)
At lowest possible cost
TPS
TPS
TPS
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Highest Possible Quality
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LEAN IS NOT ONLY FROM JAPAN!
• Principles of Scientific Management
• Quality Control Concepts (Deming)
• Ford Mass Production System
• Etc.
precast.org/education
PRINCIPLES OF SCIENTIFIC MANAGEMENT
• How to study operations for improvement
• Time and motion study
• Fostered key developments in materials science and cutting tool methods
• Many other areas
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Precast Show 2019
NPCA 8
precast.org/education
DEMING LEADERSHIP IN QUALITY
precast.org/education
MASS PRODUCTION 101
precast.org/education
Total Employee Involvement
Competency
Participation
OR
Lean
Manufacturing
System
Lean Manufacturing System
Level
Production
Just-In-Time
Visual Delivery System
Machine
Reliability
Preventative Maintenance
Total Productive Maintenance
Stop the
LineTraffic Light System
Mistake Proofing
In-Station-Process-Control
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precast.org/education
PROCESS IMPROVEMENTS YOU CAN IMPLEMENT NOW
• Engage employees to think systemically
Courtesy of NPCA
precast.org/education
PROCESS IMPROVEMENTS YOU CAN IMPLEMENT NOW
• A place for everything, and everything in its place.
Courtesy of Concrete Sealants and the internet precast.org/education
PROCESS IMPROVEMENTS YOU CAN IMPLEMENT NOW
• Have what you need, in the quantity needed, where you need it.
Courtesy of Spoerr Precast
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Precast Show 2019
NPCA 9
precast.org/education
PROCESS IMPROVEMENTS YOU CAN IMPLEMENT NOW
Courtesy of Smith-Midland from PQS II Production
precast.org/education
PROCESS IMPROVEMENTS YOU CAN IMPLEMENT NOW
• Measure
• Analyze
• Report
Courtesy of Concrete Sealants
precast.org/educationCourtesy of Spoerr Precast precast.org/educationCourtesy of Spoerr Precast
precast.org/educationCourtesy of Spoerr Precast precast.org/educationCourtesy of Spoerr Precast
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Precast Show 2019
NPCA 10
precast.org/education
EXAMPLES OF OTHER CONTINUOUS IMPROVEMENT TOOLS WHICH HAVE WORKED FOR US!