How “design thinking helped us grab a job - interview bacK “
Aug 16, 2015
How
“design thinkinghelped us grab a job -
interview bacK
“
Gokul Rangarajan Anantha Krishnan
UX Designer, Design Thinkerhttps://in.linkedin.com/in/gokulrangarajan
@uxpeek
https://www.facebook.com/Gokulrangarajan1
IDEATORS
Sales Geek, Marketing strategisthttps://ae.linkedin.com/pub/anantha-krishnan/61/571/a12
@Ananthsprotocal
https://www.facebook.com/anantha.krishnan.5
Meet Anantha Krishnan, a sales person from Dubai with excellence in Services and Sales.A talented, dynamic, self-motivated & energetic young guy with a good skills & proper ethics in Sales Industry. Now that he is Looking for a challenging job, he attends anInterview with a leading Women’s Magazine in Dubai
But on the way to interview
Following are the Series of events which happened
Anantha’s Interview Day
With Womens MaGazine
Commuting Problems
9 A.MUnexpected flat tyre
legal stoppage
10:30 A.MCop encounters for Foreigners
Enquiry which took around 1 hour
Unavoidable Help
11: 30 A.MCouldn’t stop helping an old
women with crossing the road
long chat with Client
12: 45 P.MHad a client meeting which Extended on client’s
interest, as anantha is a people person
TAXI
CALLTAXI
2:30 P.MHired a Taxi which met with
some engine problems on the way
!!!
Taxi with technical fault
12 1
2
34
567
8
910
11
3:30 P.MFinally reaches Interview spot late
Not on time stressed & anxious
during Interview
Describe the plan of action or process on how do you Increase Distribution sales of this magazine
INTERVIEWER
Though Multiple solution
was in his head but was
not conveyed by anantha
during interview hour.
he was completely left
blank since he was BOTH
Due to his long dayanxietyanxiety Stress
............Anantha self-realized this incident which Mind blocked him from Further answering and This made him start a research on Recruitment Process and problems faced by Young people
During interview hours
Anantha does a detailed analysisAs well as documentation on Thecurrent day interview Facts scenarios& problems, The insights collected built him Confidence and realityabout interview
He calls up his ex-colleague & good friend Gokul who is also a designer & describes the Events happened during interview & his Idea to mailthe interviewer on His analysis andresearch along with the answers
Gokul introduces Design Thinking toAnantha, The art of creative FocusedThinking & science of Using Empathytowards concerned People to solve aproblem
Design
Thinkin
g
Thus they brainstorm for more IdeasOn solving the Problem of “ Recovering a bad interview by Strongly conving theInterviewer on Anantha’s capabilities,Skill as well As his long day Situation
Come to know that Data visualizationis the best Solution to illustrate theirResearch & Analysis done based on Interview Facts & Stats
To i l lustrate the incidents which
happened before Interview Info-
Graphically Telling the hurdles faced
by Anantha which lead the stress &
anxious situation
What he feels he could have answeredin Interview time, follows now
Describe the plan of action or process on how do you Increase Distribution sales of this magazine
INTERVIEWER
Growth mARKETTING
Learn the target Women Audience, Make QuickAnalysis, Try to Get Data, Figure out some CommonFigure to target on, most of all setting a Right Goalfor the brand as well as identifying Target audience’s Goal
Ideate
Ask the right questions, come with random Sketch
plan, Brainstorm on Possible strategy Figuring out
the Platforms, Creative and Empathy Map
Email Marketing
Respecting the existing users is important part of the Marketing Strategy, Special offers and Creative canBe experimented with the old users, online surveysCan also be addressed in Email Campaign
Sale and contests
Exiting Offers and sale will excite LoyalCustomer as well as motivate NewUser on try outs, Contest and Gifts will
Spontaneously increase the sales
SALE
40%
Apart From the above plan, Ananth Immediately came up
With exclusive idea for the magazine
Cooking Contest &other events for women
Road Shows & outdoor events based on enpowerment
B2B Social Mediadirect sales
$
Research on
interview
follows
An Interviewer on a average spends only 5-7 seconds on a CV & 88% rejection rate if it contained a photo, On average, interviews last 40 minutes and this has more impact on deceision making than CVs or online profiles,
Reasons for
rejections
26%
because the
handshake
was tooweak
for crossing their arms over their
chest during the interview21%
for crossing their arms over their
chest during the interview21% Facts
33% ofbosses
Know whether
they will hire
someone or not
w i t h i n
90Secs
of employers willfind youon Facebook68%
43% of job seekers
have used their
mobile device to
search as well apply
Almost 55%
candidates
don’t come
on time to
interview
30 % of people trying to go to
interview in major cities face
problem to reach their job on
time, due to logistics and ques
People who did not perfrom well on interview due to limited skill set
Due to bad travelsleep,food andpsychological factson the current day
Due to un-forseenplan changes, lastminute conditions
Due to anxietyand fustrationon time course
48%22%
11 %
09%
Reasons for bad interview performance
“If the intervieweris reading this thenthats the successof this campaign,thats more thangetting a job”
iN infographics We mentioned
... and it was send to Interviewer as a mailer
within hours both of us get a positive
reponse from the Interviewer side
Hence, “Design thinking” or creative approach to
Solve a problem turned the tide to success in our lives
thank you
Source & Thankshttp://www.atworkscotland.com/interviewtipsandfacts.phphttp://theundercoverrecruiter.com/top-10-job-interview-tips-and-tricks/http://www.forbes.com/fdc/welcome_mjx.shtmlhttp://www.buzzfeed.com/erinfrye/interview-tipshttp://us.reachout.com/facts/factsheet/applying-and-interviewing-for-jobshttp://www.harveynash.com/ch/eng/jobs/art_job_interview.asphttp://www.workcoachcafe.com/2009/04/20/10-reasons-you-didnt-get-the-job/http://www.hcareers.com/us/resourcecenter/tabid/306/articleid/1014/http://theundercoverrecruiter.com/top-10-job-interview-tips-and-tricks/http://www.business2community.com/human-resources/25-fun-facts-resumes-interviews-social-recruitment-0975676http://www.quintcareers.com/job_interview_tips.htmlhttp://www.hongkiat.com/blog/your-first-interview/http://all-free-download.com/free-vector/freepic.htmlhttp://www.freepik.com/popular-vectorshttp://www.vecteezy.com/
Gokul Rangarajan Anantha Krishnan
UX Designer, Design Thinkerhttps://in.linkedin.com/in/gokulrangarajan
@uxpeek
https://www.facebook.com/Gokulrangarajan1
Sales Geek, Marketing strategisthttps://ae.linkedin.com/pub/anantha-krishnan/61/571/a12
@Ananthsprotocal
https://www.facebook.com/anantha.krishnan.5