How Carer+ Tools Impact Home Care Provision? Results of the pilot programme implemented in five European countries: France, Italy, Romania, Latvia and Spain Telecentre-Europe AISBL (BE) CARER+ Final Conference 27 March 2015 Paris
Jul 29, 2015
How Carer+ Tools Impact Home Care Provision?
Results of the pilot programme implemented in five European countries:
France, Italy, Romania, Latvia and Spain
Telecentre-Europe AISBL (BE)CARER+ Final Conference
27 March 2015Paris
CARER+ Tools
CARER+ TOOLS
Training to improve
digital skills AND work-specific
digital competencies
Equipping carers
and care recipients
WITH ICT
devices
Testing home care
provision with ICTs(based on a
mutual learning of carers and
older people)
ICTs USED
iPad Mini
Google Nexus 7”
iPad Air
NFC tags
1. PILOT SITES
• 5 EU member states• Urban and rural sites• 13 sites
• France (3) Paris, Poitiers, Nice• Italy (3) Bologna and surrounding area• Latvia (2) Riga, Jelgava• Romania (2) Timisoara, Deva• Spain (3) Bilbao and surrounding area
Local staff trainings in pictures
Staff training in Spain
Staff training in Romania
Staff training in Italy
3. HOW WE PILOTED?
• Improving digital skills• Developing work-specific digital competencies
10 month training for carers
Pilot in pictures
4. HOW WE MEASURED IMPACTS?• 192 paid carers + 50
informal caregivers• Care practice, digital
skills, expectations …
• Same carers• Change of digital skills,
impact on home care practice, quality of life of carers and of the older people
• Good practices for care work with ICTs
• Good practices for using ICT by older people in everyday life, health prevention
• With carers and care recipients
• Personal sentiments, successes, difficulties
Pre-Test Survey with
Carers
Post-Test Survey with
Carers
Case studies, good
practicesFocus Groups
1. How effective was the Training Programme for the Carers?
57% of paid carers felt the training moderately useful and up to 40% very/absolutely useful.
11%
27%
57%
5%
1%
How useful do you think the skills and competencies obtained through the training programme will be in your future caring
practice?
Absolutely useful
Very useful
Moderately useful
Slightly useful
Not useful at all
The training programme did improved digital, and care-related digital skills. Learning together with care recipients seemed to be more challenging.
Improvement of technical/digital skills in general
Improvement of some specific digital skills related to my care work
Development of my general professional knowledge about home care
Learning together with care recipients
Networking with other practitioners, building new relationships
93.4%
69.8%
69.8%
58.5%
65.1%
What would you say have been the main benefits of the training programme for you?
2. How caring practice was affected in CARER+ Pilot by the carers’ opinion?
Keep contact with team, develop general and specific skills seemed to be the main benefit for carers in work. Networking with team mates (where carers are self-employed) and contact care recipients also look to get improved.
Keeping contact with care recipients
Managing time/organising tasks
Administration
Keeping in contact with your work team
Keeping in contact with partner institutions
Developing your general professional skills/knowledge
Networking with other professionals/practitioners
Developing your specific knowledge/expertise in home care
Looking for career opportunities
46.2%
34.9%
9.4%
71.7%
17.9%
68.9%
55.7%
66.0%
10.4%
Which aspects of your working practice were affected the most pos-itively by the ICT device you were equipped with in the CARER+ pro-
ject?
In general, carers felt their job more effective and having more control on it.
I feel I can do my job more effectively
I feel more creative in my job
I feel more in control in my job
I feel less isolated in my work
I feel more content with my job
3.9
2.6
3.4
3
3.2
Thinking about how the ICT device you used in CARER+ affected you, how do you think about your job as a carer now?
Mean (From disagree to strongly agree, five-point scale)
Although, two-third of carers found the ICT device moderately useful (less than one-third very useful) in care work, 74% would use it in care practice in the future.
6%
20%
64%
9%
2%
Overall, how useful was the ICT device you were equipped with
in CARER+ in your everyday care practice?
Absolutely usefulVery usefulModerately usefulSlightly usefulNot useful at all
75%
7%
19%
Do you think you would like to use an ICT tool like the one you were given in the Carer+ project in your caring practice in the fu-
ture?
Yes No I don't know
3. How care recipients benefitted in CARER+?
As carers reported, in half of the cases, ICT was easy to use for the care recipients. Other part claimed it was ‘moderately’ easy to learn (some difficulties).
4%
41%
44%
10%
1%
How far was the technology you were provided with easy to use for your care recipient?
Absolutely easy to use
Very easy to use
Moderately easy to use
Slightly hard to use
Not easy to use at all
By the carers, attitudes and digital competencies developed the most with care recipients, as well, some mental and emotional improvement could be sensed. Specific life aspects also changed for the better (as they were relevant).
Physical well-being
Mental and emotional well-being
Independent living
Social relationships
Family relationships
Their autonomy (ability to express and fulfil personal needs)
Sense of security and safety
Attitude to ICTs
Capacity and competence to use ICTs
3.4
4.0
2.6
2.7
2.9
2.8
2.9
4.0
4.0
How far do you think ICT usage in CARER+ affected the quality of life of the care recipients? (Mean on a five-point scale)
What we can learn from case studies?
• Many applications are available (free or for some minimal charge) invented for home care work (do the administration, organise daily work etc.). These applications can be very useful once carers learned to use technology.
• Some carers found applications like that and CARER+ also offering similar solutions (especially free ones).
• Care recipients used applications primarily for leisure time and communication however, some of the applications indirectly impact on their physical and mental status (brain conditions by chess or other games, health information or exercises found on the Internet, applications that help people with Alzheimer to recognise faces etc.).
• To find more and more similar applications can be very functional for the care recipients as well.