How am I driving? November 2014 NWA PMI Chapter Meeting Ketan Pandya Project Manager, Walmart Stores, Inc.
Dec 26, 2015
How am I driving?November 2014 NWA PMI Chapter Meeting
Ketan PandyaProject Manager, Walmart Stores, Inc.
Objectives
• Your Driving Skills vs. Your Professional Skills• Project Human Resource Mgmt and Project Success• What does success look like• A Holistic Approach to Human Intelligence
How can I develop and manage my project team better?
PMBOKChapter 9.Project Human Resource Management
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So, is there a co-relation between how well I develop and
manage myself + my project team and my project’s success?
Journey begins…
Journey continues..
And we become comfortable…
we learn from our experiences..
so, what does success look like?
Who is this guy?
Tightrope walker Nik Wallenda, 35 breaks records with TWO death-defying wire walks between Chicago skyscrapers - one at a terrifying 19-degree incline and the second wearing a BLINDFOLD and navigating by ear
Sourced from http://www.dailymail.co.uk
So, what can PM’s learn from Nik?
What are the ingredients of Nik’s success?
FaithFocus
Self-
Confidence
Concentration
Practice
Hard-work
Personal Goals
Self-Awareness
Passion
What else?
Physical Strength
Mental Strength
A Holistic Approach to Human Intelligence
Test my EQ
Test my IQ
Activity
Key Take Away’s
• My Success = (My Physical Ability + My IQ + My Character) ^ My EQ Behavior/Attitude
• My IQ = My Cognitive ability + My Reasoning ability + My problem-solving ability
• My Cognitive Ability = My Memory + My Attention + My Speed
• My EQ = My Self-Awareness + My Self Management + My Social Awareness + My Relationship Management
• My Attitude = 1% Action + 99% Reaction(Response)Disclaimer: Above mentioned are not approved by any licensed professional. They are author’s observations.
Difference between Winners & Losers
Winners LosersWinners are part of the solution Losers are part of the problem
Winners sees a solution to every problem Losers see a problem for every solution
Winners have a plan Losers have an excuse
Winners say, “It may be difficult but it is possible” Losers say, “It may be possible but it is too difficult.”
Winners say, I was wrong Losers say, It was not my fault
Winners say, “I must do something” Losers say, “Something must be done.”
Winners see the gain Losers see the pain
Winners see possibilities Losers see problems
Winners translate dreams into reality Losers translate reality into dreams
Winners empower Losers control
Winners are not afraid of losing Losers are afraid of winning
Winners make time Losers waste time
Thank You for the Opportunity!!I hope you got some ideas, nuggets.
Ketan Pandya ([email protected])
Resources
• Books:• Facilitation at a Glance!(Author: Ingrid Bens)
• As a Man Thinketh(Author: James Allen)
• Five Dysfunctions of a Team(Author: Patrick Lencioni)
• Crucial Conversations (Author: Patterson, Grenny, Mcmillan, Switzler)
• Managing Yourself (Harvard Business Review)
• Emotional Intelligence 2.0 (Author: Travis Bradberry & Jean Greaves)
• Apps• Download Podcast Addict App on your Droid Phone
• Video• Why Good Leaders make you feel safe (Simon Sinek )
Body Awareness Activity
• Praanayam Exercise (Deep breathing and Yoga reduces stress)
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Body AwareActivity
• Yoga Poses (Sun Salutation)
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Activity.. What would you do?
Situation Your Response1 A Stakeholder is late on a deliverable
2 A Stakeholder is late on past 3 deliverables
3 A Stakeholder didn’t speak up in a meeting (voice their concern)
4 A Stakeholder dominates in meetings
5 A Stakeholder does not respond to emails
6 A Stakeholder is not engaged in meetings
7 A Stakeholder makes an incorrect statement about you
8 A Stakeholder makes an incorrect statement about your team
9 A Stakeholder passes an in accurate judgment about your product
10 A Stakeholder criticizes your behavior in private
11 A Stakeholder throws you under the bus in a critical meetingReturn
How does my response indicate my behavior?“Our behavior is a product of our decisions, not our conditions.”
Action (Stimulus) Reaction (Response)
Self-Awareness
ImaginationConscience
Independent Will
You have the Freedom to choose
Sourced from : The 7 Habits of Highly Effective People – By Stephen R. Covey Return
Okay, so connect the dots to my success..
MySuccess
My Behavior
My Actions
My Thoughts My Emotions
Happy
See
Hear
Smell
Touch
Taste
Sad
Angry
Afraid
Ashamed
….
….
….. …..
My Feelings
ReturnSourced from Emotional Intelligence 2.0 – Travis Bradberry & Jean Greaves
So, where should I begin?
Self-Awareness Self-Awareness
Step 1: Understand the gift humans have that wild animals don’t. ie. The power to be self-aware of our own feelings, emotions, thoughts and actions.
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What is Emotional Intelligence?
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So, again, why should a PM care about EQ?
Me
My Supervisor, Leadership
chain
Key Stakeholders
(Decision Makers)
My Peers (Community)
MySub-ordinates
My Subject matter Experts(Consultants)
My Clients,Customers(Bread n Butter)
Individuals don’t win.Teams do.
Because a PM interacts and gets work done through a large number of people, it is a non-negotiable for PM’s to be self-aware of their own contributions to the situations they are dealing with.
At the end of the day, a PM’s relationship with all parties determine their success.
360 degree growth is notpossible without being intentional about our ownfeelings, thoughts, actions and behaviors.
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“Me” in a Matrix Organization Today!
Me
Business, Functional Organization“verticals”
SupportOrganizations.“horizontals”(eg. HR, Finance, Legal, Technology, Infrastructure)
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Objective is to achieve a balance between efficiency and effectiveness
Efficiency Effectiveness
ReturnDisclaimer: Above is the author’s thesis and is not proven by any industry standards.
Objective is to achieve the highest level of productivity on the project team
The What
The How
Highest productivity occurs at the intersection of ‘the What’ and ‘the How’
Efficiency
Effectiveness
ReturnDisclaimer: Above is the author’s thesis and is not proven by any industry standards.
“First things First”
ReturnDisclaimer: Above is the author’s thesis and is not proven by any industry standards.
Situation
People Problem
Dysfunctional Team
Trust
Results
Conflict
Commitment
Accountability
Poor Performer
Unaware
Unable
Unmotivated
Unwilling
Process Problem
Too much red tape
Analysis, Paralysis
No Discipline, Process
Playing bumper cars
Technology Problem
Environment Issues Self-Inflicted?
Inadequate infrastructure Self-Inflicted?
Procurement Delays Self-Inflicted?
My Approach
ReturnDisclaimer: Above is the author’s thesis and is not proven by any industry standards.
Videos
• Office Space TPS Reports (52 seconds)
• Office Space Working Tomorrow (45 seconds)
• Don Soderquist Center • Keep it Simple (1 min, 54 seconds)
• LeaderSkilz; Emotional Intelligence ( 2min, 7 seconds)
• LeaderSkilz; Micromanager (1 min, 29 seconds)
• LeaderSkilz; Brainstorm (2 min, 37 seconds)
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How can I become more self-aware?
• Take Personality, Trait, Communication Style Self-Assessment • Emotional Intelligence 2.0 Test• DISC, • Birkman, • Crucial Conversations Talking style under stress,• Myers Briggs, • What animal am I, • Globesmart
• Download Self-Awareness Apps on Android• Cognitive Styles Test• Self-Esteem Blackboard Test• Chakra Doctor• My Chakra Meditation
• Read books on behavior management• What got you hear Won’t get you There
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What motivates behavior?
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Western Psychology v/s Eastern Psychology
Sourced from http://eathealthyloveyoga.com/2013/11/10/western-psychology-vs-eastern-philosophy/
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The 7 Chakras represent human needs and human health
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Sourced from http://projectinnerpeace.org/what-is-a-chakra/ Return
Activity (Test my IQ)
1. How could you give someone $63 using six bills? (you must use one or more of the following bills: $50, $10, $5, $2)
Answer: 1 $50 bill 1 $5 bill 4 $2 bills …………50 + 5 + 8 = 63
2. What word from group B belongs to group A and why? A) FRONT, SKI, MELON, FALLB) ROAD, TIRE, TOWER, CLIFF
Answer: Tower. Tower and all the words in group A can be preceeded by the word water.
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Activity (Test my IQ) ……. (contd)
Pick the piece that's missing from the diagram on the left
Correct Answer : C
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What constitutes a Person’s IQ?
• IQ, or Intelligence Quotient, generally describes a score on a test that rates the subject's cognitive ability as compared to the general population. • What is cognitive ability?
• reasoning ability, • problem-solving ability, • ability to perceive relationships between things and • ability to store and retrieve information.
• IQ tests measure in the following ways:• spatial ability: the ability to visualize manipulation of shapes• mathematical ability: the ability to solve problems and use logic• language ability: includes the ability to complete sentences or recognize words
when letters have been rearranged or removed.• memory ability: the ability to recall things
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IQ Scores ; What is yours?
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Can I improve my IQ?
Yes, there are apps for that.
• Mind Games Pro: • A collection of 30 brain exercising games.• Games are based on principles of cognitive psychology.• Helps you fight the effects of aging on your brain. • All games include your score history and graphs of your progress. • Standardized scale for your scores help you see where you need to focus. • Selects games for you to play in order to maximize your progress.
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Brain Training
Memory
Remembering patterns and locations
Associating names with faces
Keeping track of multiple pieces of
information in your head
Recalling sequences of objects and movements
Attention
Dividing your attention betn. Multiple tasks
and demands
Attending to key information within a
large area
Ignoring distractions
Quickly picking out patterns
Speed
Decision-making in time sensitive
situations
Quickly recalling recent information
Reorienting yourself as perspectives change
Reacting quickly
Flexibility
Rapidly selecting words from your
mental vocabulary
Quickly adjusting to shifting rules
Inhibiting initial responses
Switching between tasks efficiently
Problem Solving
Using logical reasoning
Making quick and accurate estimations
Calculating figures in your head
Planning efficient routes
Lumosity.com
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hat your brain can do
More IQ Tests..
Answer A: 1 Answer B: 4 Answer C: 5 Return
Page#
Book: Crucial Conversations
How to Stay Focused on What You Really Want 27
How to Notice When Safety is at Risk 45
How to Make It Safe to Talk about Almost Anything 65
How to Stay in Dialogue When You're Angry, Scared or Hurt 93
How to Speak Persuasively, Not Abrasively 119
How to Listen When Others Blow Up or Clam Up 141
How to turn Crucial Conversations into Action and Results 161
How to Turn Ideas into Habits 215
Book: What Got You Here, Won't Get You There
Winning too much 45
Adding too much value 48
Passing Judgment 50
Making destructive comments 53
Starting with "No", "But", or "However" 57
Telling the world how smart we are 59
Speaking when angry 62
Habit#8: Negativity or "Let me explain why that won't work." 65
Habit#9: Witholding information 68
Habit#10: Failing to give proper recognition 71
Habit#11: Claiming credit that we don't deserve 73
Habit#12: Making excuses 76
Habit#13: Clinging to the past 79
Habit#14: Playing favorites 81
Habit#15: Refusing to express regret 83
Habit#16: Not listening 86
Habit#17: Failing to express gratitude 88
Habit#18: Punishing the messenger 91
Habit#19: Passing the buck 93
Habit#20: An excessive need to be "me" 96
21st Habit: Goal Obsession 99
Book: 7 Habits of Highly Effective People
Between Stimulus and Response 68
Proactivity Defined 70
Act or Be Acted Upon 76
Listening to our Language 78
Circle of Concern/Circle of Influence 81
Expanding the Circle of Influence 86