How Advanced Parcel Solutions Enhance Enterprise Logistics With the rapid growth of e-commerce, combined with the Amazon effect of customers demanding their orders immediately, an effective and efficient parcel operation is fast becoming a game-changer for retailers and manufacturers. According to emarketer.com forecasts, B2C e-commerce sales will be greater than $2 trillion worldwide this year, an increase of almost 16 percent, with North American e-commerce sales close to $600 billion. In every omni-channel supply chain, efficient freight transportation services are required for a seamless customer experience. With the omni-channel mindset of buyers (buy from anywhere, pick up anywhere), companies are struggling to meet the demand on their current transportation operations. Retailers and distributors must lower their fulfillment costs and speed deliveries to be able to compete. Customers placing smaller, more frequent orders are driving a greater demand for parcel solutions and services. However, shippers with multi-million dollar transportation spend can’t afford to pay expedited or parcel freight each time a customer wants something shipped. Businesses often turn to third party logistics providers (3PLs) to improve their logistics operations, but few 3PLs offer parcel management services and solutions that enhance the customer delivery experience. Small package operations should integrate tightly with a multi-modal Enterprise Logistics solution for companies of all sizes. Parcel expertise is critical. The team should include engineers, revenue management experts, industry analytical managers and financial analysts to bring the most extensive parcel shipping proficiency. Executive Knowledgebase by Todd Benge - Vice President, Parcel Operations “Shippers with multi-million dollar transportation spend can’t afford to pay expedited or parcel freight each time a customer wants something shipped. A well engineered parcel program optimizes processes and improves productivity, while supporting business strategy.”
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How Advanced Parcel Solutions Enhance Enterprise Logistics With the rapid growth of e-commerce, combined with the Amazon effect of customers demanding their
orders immediately, an effective and efficient parcel operation is fast becoming a game-changer for retailers
and manufacturers. According to emarketer.com forecasts, B2C e-commerce sales will be greater than $2
trillion worldwide this year, an increase of almost 16 percent, with North American e-commerce sales close to
$600 billion. In every omni-channel supply chain, efficient freight transportation services are required for a
seamless customer experience.
With the omni-channel mindset of buyers (buy
from anywhere, pick up anywhere), companies
are struggling to meet the demand on their
current transportation operations. Retailers and
distributors must lower their fulfillment costs and
speed deliveries to be able to compete. Customers
placing smaller, more frequent orders are driving a
greater demand for parcel solutions and services.
However, shippers with multi-million dollar
transportation spend can’t afford to pay expedited
or parcel freight each time a customer wants
something shipped.
Businesses often turn to third party logistics
providers (3PLs) to improve their logistics
operations, but few 3PLs offer parcel management
services and solutions that enhance the customer
delivery experience. Small package operations
should integrate tightly with a multi-modal
Enterprise Logistics solution for companies of all
sizes. Parcel expertise is critical. The team should
include engineers, revenue management experts,
industry analytical managers and financial
analysts to bring the most extensive parcel
shipping proficiency.
Executive Knowledgebase by Todd Benge - Vice President, Parcel Operations
“Shippers with multi-million dollar transportation spend can’t afford to pay expedited or parcel freight each time a customer wants something shipped. A well engineered parcel program optimizes
processes and improves productivity, while supporting business strategy.”
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