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Housekeeping Service Provider in India

May 19, 2015

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Business

Rakesh Lal

At Classic Maintenance Services Pvt. Ltd., a team of young professionals dedicated towards providing efficient and effective services in the field of hygiene and housekeeping. In view the trend and the demand going global, we are well equipped ourselves with the latest equipment from the world leaders. “We standardized our operations by implementing multi-clean program, team concept, and state of art training centre and with the distinctions of ISO 9001. We offer a complete plethora of options for a cleaning and dust-free atmosphere”.

Our executives keep a tab on the work executed by the janitors and co-ordinates with the designated person from the establishment. It will be our pleasure to associate with your esteemed organization. CMS is a one stop shop of all your cleaning needs:-

• Housekeeping Services
• Marble Polishing
• Façade Cleaning
• Carpet cleaning
• Pest Control
• Duct Cleaning

Websites:
http://www.classicappearance.in
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Transcript
Page 1: Housekeeping Service Provider in India

www.classicappearance.in

Welcome to

Page 2: Housekeeping Service Provider in India

Brief Profile – cleaning services

www.classicappearance.in

CMS - Classic Maintenance Services Pvt. Ltd. is a one-stop solution for all your cleaning requirements. Our services include, daily office cleaning, carpet cleaning, hard floor cleaning and polishing, washroom hygiene, window and façade cleaning and janitorial services. We offer complete cleaning solutions for businesses of any size! We offer our services for all type of industries, commercial spaces, apartments and residential complexes.

We are always available to assist customers, through our 24/7 response centre. We can respond quickly and efficiently to all our client's needs.

We pride ourselves on providing efficient and professional service, suited to respond to the individual needs of our esteemed Clients.

Page 3: Housekeeping Service Provider in India

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2006 Setup a proprietorship company.

2007 Signed first contract with Apollo Hospital .

2008 Added Façade cleaning of various properties.

2010 Got first contract of five star property “Radisson Hotel.”

2011 Got first contract in Jaipur – Marriott Jaipur and Fairmount

2012 Setup state of the art, well equipped training institute “Asian Institute of Cleaning Science”

2012 Converted in to Pvt. Ltd. Company with beautifully renovated, Hi-tech modern office at Saket, New Delhi.

HISTORY

Page 4: Housekeeping Service Provider in India

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We see a multi skilled workforce, which consists of team players who have pride of ownership, translating organizational vision into reality.

Our Mission is to be the most successful facility management company in the world.

VISION

MISSION

Page 5: Housekeeping Service Provider in India

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To concentrate on the core business Operational Expertise Reducing costs and improving services. Reduce risk and increase productivity Avoidance of capital investments Increase flexibilities Free from statutory hurdle Continuous up gradation of technology, process and

method

WHY OUTSOURCE

Page 6: Housekeeping Service Provider in India

www.classicappearance.in

Reliable services at an optimum price

Faster delivery

Prompt response

Clean and safe environment

Motivated work force

One point contact for all needs

CLIENT DESIRE

Page 7: Housekeeping Service Provider in India

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Understand the expectations of the client

Articulate the Synergies

Spell out the strategy options

Arrive at a common strategy plan

Create a win-win solution and implement it

OUR COMMITMENT TO THE CLIENT

Page 8: Housekeeping Service Provider in India

www.classicappearance.in

Having own state of art, first of its kind, well equipped training institute.

99.27 % client retention.

Our staff retention consistently remains above 90%.

100 % compliance with all statutory requirements.

High level of business ethics.

Use best quality cleaning materials and latest equipments.

OUR STRENGTHS

Page 9: Housekeeping Service Provider in India

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Single Window

Better operational control

Easy to Operate

To minimize the operating cost of the business

To get best services within a fixed budget

Consistency of better quality

Transparent price structure contract

Trained manpower at all levels

KEY BENEFITS TO THE CLIENTS

Page 10: Housekeeping Service Provider in India

www.classicappearance.in

Industry experience for over decades in Facility Management services.

20 % low cost compare to MNC’s.

Certified ISO 9001:2008 for FM services.

System and process oriented.

Provide services at a competitive price. Achieve highest level of quality through process-driven delivery

methods.

Enhance customer’s satisfaction by outperforming quality standards.

Continue…..

WHY CHOOSE US

Page 11: Housekeeping Service Provider in India

www.classicappearance.in

Contribute to industry with innovative ideas.

Sound financials - timely payment of salaries, wages, statutory compliance and vendor payments.

Process driven company with a strong management team having domestic as well as international exposure.

Experience and expertise in providing facility management services to MNCs and domestic clients.

Competent team at all sites as well as back end support team

Monthly feedback from clients.

WHY CHOOSE US

Page 12: Housekeeping Service Provider in India

www.classicappearance.in

We are opened with state of the art Training Centre as “Asian Institute of Cleaning Science”

Covers all SOPs for (Hotels and Hospitals)

Our team is well trained for pre and post openings.

Complete knowledge of cleaning procedures , equipments and use of cleaning agents.

Learn to skill

Grooming and appearance.

Body language and attitude.

Rules of guest’s floors and public areas.

Greeting the guests.

TRAINING PROGRAMS

Page 13: Housekeeping Service Provider in India

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TRAINING PROGRAMS

Page 14: Housekeeping Service Provider in India

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TRAINING PROGRAMS

Page 15: Housekeeping Service Provider in India

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ORGANIZATION STRUCTURE

Director

Procurement /Distribution

Field Exts

Operation Head

Sup. (specialized Job work)

Site Supervisors

A/C Executive

B D Head H. R. Head

Asst. Mgr B DTraining

Compliances

Co - ordinator

Page 16: Housekeeping Service Provider in India

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FLOW CHART

Proposal Submission • Identification of appropriate plan. • Technical•Proposal• Commercial Proposal

Client ‘s Work Order• Letter Of Intent• Purchase Order

Handover BD to Ops.• LOI Copy• Copy of Proposal• Copy of final Cost Working• Signoff with BD & Ops. • LOI/ Costing to finance/HR/ Procurement/training.

Lead

Client meeting

Site Assessment (with BD)• Site technical assessment• Manpower assessment• Clients inputs

Pre - Mobilization• Team is deployed at the site one week in advance for better under standing the site.

Final NegotiationTechnical

Commercial

Transition• Mobilization with full deployment on the actual date, as per the plan

Signed Agreement • Formalities and signing of agreement with the client.

Relationship Management

Initial NegotiationTechnical

Commercial

Page 17: Housekeeping Service Provider in India

www.classicappearance.in

Janitorial/Cleaning Services

Post Construction Cleaning

Industrial Cleaning Services

Facade Cleaning - Glass Cleaning Services

Marble Polishing

Duct Cleaning

Water Tanks Cleaning

Pest Control

SERVICES

Page 18: Housekeeping Service Provider in India

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CLIENT LIST

Page 19: Housekeeping Service Provider in India

www.classicappearance.in

J-205 (LGF), SAKET, NEW ELHI-110017. 011 – 29551903, 9873414834. www.classicappearance.in

THANK YOU!