Hotel Sustainable Practices of Hacienda Venecia, Colombia

HACIENDA VENECIAMA N I Z A L ES , L O S CA F ET ERO S , CO L O MB I A

www.haciendavenecia.com - [email protected] - (57)+320 636 5719

RESPONSIBLE PRACTICESBY CATEGORY

Construction

Social Responsibility

Local Development

Travelers’ awareness

Local Heritage & Biodiversity

Energy

Water

Waste

Agriculture & Catering

Learn about Hotels Sustainable Practices on Hopineo.org

ENERGY MANAGEMENT

Current Responsible Practices :

L o w c o n s u m p t i o n l i g h t b u l b s , n o a i r - c o n d i t i o n i n g .

S h e e t s o f t h e b e d s a r e c h a n g e d o n c e g u e s t s a r e l e a v i n g .

Further Ideas :

• M o n i t o r e n e r g y c o n s u m p t i o n : t o v a l u a t e t h e r e s u l t s o f y o u r a c t i o n s .

• H e a t w a t e r u s i n g s o l a r p o w e r : h o p i n e o . o r g / e n / a c t i v e - s o l a r - w a t e r - h e a t e r

• H e a t w a t e r u s i n g c o m p o s t : h o p i n e o . o r g / e n / c o m p o s t - w a t e r - h e a t e r

• R e p l a c e l o w c o n s u m p t i o n b u l b s b y L E D s : h o p i n e o . o r g / e n / l e d - l i g h t s

• M i n i m i z e u s e o f l a u n d r y d r y e r : b i o - c l i m a t i c r o o m t o d r y c l o t h e s n a t u r a l l y ( t o m a k e i t s o f t e r : 1 0

m i n i n t h e l a u n d r y d r y e r w i t h o u t t e m p e r a t u r e w h e n i t ’ s d r y ) : h o p i n e o . o r g / e n / s o l a r - d r y e r

ENERGY MANAGEMENT

WATER MANAGEMENT

Current Responsible Practices :

W a t e r c o m e s f r o m a n a t u r a l s p r i n g .

G r a y a n d b l a c k w a t e r : f i l t e r e d i n s e p t i c t a n k s .

Further Ideas :

• M o n i t o r w a t e r c o n s u m p t i o n : t o q u i c k l y n o t i c e a n d r e p a i r a n y s o r t o f l e a k s .

• F i l t e r a n d r e u s e g r e y w a t e r ( B i o g a r d e n ) : h o p i n e o . o r g / e n / b i o g a r d e n

WATER MANAGEMENT

WASTE MANAGEMENT

Current Responsible Practices :

O f f e r f r e e p o t a b l e w a t e r t o g u e s t s t o a v o i d p l a s t i c b o t t l e s .

O r g a n i c w a s t e f r o m t h e k i t c h e n a n d t h e g a r d e n a r e c o m p o s t e d .

R e c y c l a b l e w a s t e a r e s o r t e d o u t a n d c o l l e c t e d b y t h e m u n i c i p a l w a s t e c o l l e c t o r .

E c o - f r i e n d l y c l e a n i n g p r o d u c t s , s o a p d i s p e n s e r s .

Further Ideas :

• F o l l o w t h e t h r e e “ R ’ s ” p r o g r a m : R e d u c i n g , R e u s i n g a n d R e c y c l i n g .

• M a k e a q u a l i t y c o m p o s t : f o r e x a m p l e v e r m i c o m p o s t i n g h o p i n e o . o r g / e n / v e r m i c o m p o s t i n g

• M a k e y o u r o w n n a t u r a l s o a p : h o p i n e o . o r g / e n / m a k e - y o u r - o w n - n a t u r a l - s o a p

• I n s t a l l a d o m e s t i c b i o d i g e s t o r : h o p i n e o . o r g / e n / b i o d i g e s t e r

• M i n i m i z e t r a s h e s : r e f i l l a b l e w a t e r b o t t l e s t o g u e s t s , r e f i l l a b l e b a t h r o o m a m e n i t i e s , d e p o s i t

g l a s s b o t t l e s ( v s m e t a l c a n s ) .

• R e u s e s o a p ’ s a m e n i t i e s r e s t s : h o p i n e o . o r g / e n / t a b l e t s - s o a p s - r e c y c l i n g

WASTE MANAGEMENT

AGRICULTURE & CATERING

Current Responsible Practices :

H o m e m a d e a n d f r e s h c u i s i n e c o o k e d f r o m l o c a l p r o d u c e r s a n d f r u i t s f r o m t h e g a r d e n .

T h e C o f f e e p l a n t a t i o n H a c i e n d a Ve n e c i a t r i e s a s m u c h a s p o s s i b l e t o u s e r e s p o n s i b l y

c h e m i c a l s , f i l t e r g r a y w a t e r s , c o m p o s t a n d r e c y c l e s o r g a n i c w a s t e .

Further Ideas :

• G r o w n y o u r o w n o r g a n i c g a r d e n : t o c o o k w i t h f r e s h , s e a s o n a l a n d l o c a l i n g r e d i e n t s .

• Ta g t h e n a m e s o f p l a n t s : t o m a k e a n e d u c a t i o n a l g a r d e n f o r g u e s t s t o l e a r n f r o m .

• M a k e y o u r h o m e m a d e b r e a d o r j a m : h o p i n e o . o r g / e n / h o m e m a d e - j a m & h o m e m a d e - b r e a d

• P r e f e r b a b y p l a n t s t h a n c u t f l o w e r s f o r d e c o r a t i o n : h o p i n e o . o r g / e n / p l a n t s - v s - f l o w e r s

• M a n y m a n u a l s a n d g u i d e s a b o u t p e r m a c u l t u r e : o n h t t p : / / c a m i n o s o s t e n i b l e . o r g

AGRICULTURE & CATERING

CONSTRUCTION

Current Responsible Practices :

K e e p s t h e t r a d i t i o n a l a r c h i t e c t u r a l s p i r i t o f t h e r e g i o n .

Wo r k s e x c l u s i v e l y w i t h l o c a l l a b o r a n d t e c h n i q u e s .

Tr y t o u s e l o c a l a n d r e n e w a b l e m a t e r i a l w h e n p o s s i b l e : l i k e b a m b o o a n d r e s p o n s i b l e

c o n s t r u c t i o n w o o d f r o m p l a n t a t i o n s o r f a l l e n t r e e s .

Further Ideas :

• U s e p a s s i v e s o l a r b u i l d i n g d e s i g n p r i n c i p l e s : « S u n , W i n d , a n d L i g h t : A r c h i t e c t u r a l D e s i g n

S t r a t e g i e s » M a r k D e K a y & G . Z . B r o w n

• G e t a m a x i m u m o f n a t u r a l l i g h t : f o r e x a m p l e h o p i n e o . o r g / e n / s o l a r - l i g h t i n g - b o t t l e

• U s e r e s p o n s i b l e m a t e r i a l , l i k e c e r t i f i e d w o o d p l a n t a t i o n o r b a m b o o f o r e x a m p l e .

• B u i l d w a l l s w i t h r a m m e d e a r t h : h o p i n e o . o r g / e n / r a m m e d - e a r t h - c o n s t r u c t i o n

• P a i n t w o o d w i t h a e c o - f r i e n d l y p a i n t i n g : h o p i n e o . o r g / e n / o c h e r s - p a i n t

• M a n y m a n u a l s a n d g u i d e s f o r b i o - c o n s t r u c t i o n : o n c a m i n o s o s t e n i b l e . o r g

CONSTRUCTION

LOCAL DEVELOPMENT

Current Responsible Practices :

1 4 e m p loyees c ont rac t e d a l l ye ar l ong and f rom t he ne ig hb orhood ( 1 2 f u l l t im e ) .

Work s in c o l l ab orat ion w it h l oc a l p e op l e f or e x t ra t ou r is m s e rv ic es: t rans p ort at ion, g u ides , g arde ning , c arp e nters …

M e m b er of t he nat ional as s oc iat ions “ Col om b ian Hos t e ls ” and “ Cot e lc o ”.

R e c e iv es re g u lar l y s t u de nts f or int e rns h ips and ap p re nt ices h ips (P rog ram “ S e mil lero de B i l ing uis mo ” at Ca l das U niv e rs ity)

Further Ideas :

• S e l l l o c a l a r t - c r a f t s t o y o u r g u e s t s , d o n ’ t t a k e a n y % , b u y s o m e f o r y o u r h o t e l d e c o r a t i o n .

• B e a n a c t i v e m e m b e r o f a l o c a l d e v e l o p m e n t i n i t i a t i v e t o s u p p o r t c o l l e c t i v e e f f o r t s t o b e t t e r

p r o m o t e t h e d e s t i n a t i o n t o w a r d s i n t e r n a t i o n a l m a r k e t s .

• O f f e r t o y o u r s t a f f t o o r g a n i z e t h e i r o w n p e r s o n a l i z e d “ t o u r s ” t o g u e s t s : “ g a r d e n ’ s p l a n t s ” ,

“ c o o k i n g c l a s s ” , “ w i l d l i f e n i g h t w a l k ” a s e x t r a r e v e n u e d u r i n g t h e i r a f t e r - w o r k h o u r s .

LOCAL DEVELOPMENT

Current Responsible Practices :

F u l l y r e s p e c t n a t i o n a l l a w s i n t e r m o f s o c i a l s e c u r i t y , i n s u r a n c e s a n d w o r k i n g c o n d i t i o n s .

A l l e x t r a h o u r s o f e m p l o y e e s a r e c o m p e n s a t e d .

Ta k e a p a r t i c u l a r c a r e o f p r e g n a n t w o m e n e m p l o y e e s .

O f f e r f r e e c o f f e e t o u r s t o l o c a l s c h o o l s a n d f o u n d a t i o n s .

We l c o m e s l o c a l c o m m u n i t y e v e n t s a t t h e h o t e l ( l i k e c h r i s t m a s “ n o v e n a ” )

SOCIAL RESPONSIBILITY

Further Ideas :

• P r o v i d e r o o m a n d b o a r d t o a n E n g l i s h t e a c h e r t o p r o v i d e E n g l i s h c l a s s e s t o y o u r s t a f f a n d l o c a l

c o m m u n i t y .

• S u p p o r t a l o c a l s o c i a l i n i t i a t i v e b y d o n a t i n g t h e i n c o m e s o f a c o c k t a i l o r b a b y p l a n t s / s e e d s .

• L e t a l o c a l s c h o o l o r g a n i z i n g s w i m m i n g t e a c h i n g l e s s o n s a t y o u r h o t e l s w i m m i n g p o o l .

• S p o n s o r a l o c a l s c h o o l : h o p i n e o . o r g / e n / s p o n s o r i n g - s c h o o l

• O r g a n i z e a b a r t e r d a y w i t h t h e c o m m u n i t y : h o p i n e o . o r g / e n / b a t e r - d a y - w i t h - t h e - c o m m u n i t y

• O f f e r a t l e a s t o n e d i s a b l e d - a c c e s s i b l e r o o m .

SOCIAL RESPONSIBILITY

Current Responsible Practices :

P a r t o f t h e p r o p e r t y i s a n a t u r a l r e s e r v e .

I n v e n t o r y o f b i r d s p e c i e s i n o r d e r t o o f f e r b i r d w a t c h i n g t o u r s .

P r o m o t i o n o f a n i m a l s c o n s e r v a t i o n t o w a r d s l o c a l c o m m u n i t y .

LOCAL HERITAGE & BIODIVERSITY

Further Ideas :

• S u p p o r t a l o c a l p r o g r a m f o r b i o d i v e r s i t y : h o p i n e o . o r g / e n / s u p p o r t - l o c a l - b i o d i v e r s i t y - i n i t i a t i v e

• I n v e s t i n a n a t u r a l r e s e r v e a n d r e f o r e s t a t i o n : p r o t e c t a n i m a l s h a b i t a t s a n d w i l d v e g e t a t i o n .

• C r e a t e a b u t t e r f l y s a n c t u a r y : h o p i n e o . o r g / e n / b u t t e r f l i e s - s a n c t u a r y

• I n v i t e y o u r g u e s t s t o b e c o m e “ E c o - H e r o e s ” : o f f e r r e c y c l e d b a g s t o t r e k k e r s s o t h e y c a n c o l l e c t

w a s t e f o u n d i n t h e n a t u r e h o p i n e o . o r g / e n / g r e e n - t r e k - e c o l o g i c a l - h i k i n g

• P r o m o t e g r e e n m o b i l i t y : l i k e h i k i n g t r a c k s , h o r s e b a c k r i d i n g , b i k e , k a y a k s …

LOCAL HERITAGE & BIODIVERSITY

TRAVELERS’ AWARENESS

Current Responsible Practices :

S h a r e l o c a l k n o w - h o w a n d r e s p o n s i b l e p r a c t i c e s o f t h e c o f f e e p l a n t a t i o n d u r i n g c o f f e e t o u r s

( a v a i l a b l e i n s p a n i s h a n d e n g l i s h ) .

Further Ideas :

• E n g a g e y o u r s t a f f : r a i s e t h e i r a w a r e n e s s o n e n v i r o n m e n t a l / s o c i a l / e c o n o m i c a l s t a k e s , o f f e r

t h e m t o s h a r e i d e a s o f g o o d p r a c t i c e s a n d t o b e r e s p o n s i b l e o f i m p l e m e n t i n g s u c c e s s f u l l y

t h e i r o w n i n i t i a t i v e s .

• C o m m u n i c a t e a b o u t y o u r r e s p o n s i b l e p r a c t i c e s : o n y o u r w e b s i t e a n d a t t h e h o t e l : i n v i t e g u e s t s

t o a s k q u e s t i o n s a n d t a k e p a r t a s w e l l . R e a d : w w w . r e s p o n s i b l e t o u r i s m c o m m u n i c a t i o n . c o m

• P u b l i s h b l o g a r t i c l e s : g e t i n s p i r e d b y t h e e x c e l l e n t b l o g o f K a ’ A n a R e s o r t .

• U s e H u m o r : t o b e t t e r p a s s o n t h e m e s s a g e , e n g a g e p e o p l e a n d m a k e t h e m w i l l i n g t o t a k e

p i c t u r e s o f i t a n d s h a r e i t ( o n s o c i a l m e d i a ? ) . R e a d t h i s a r t i c l e c l i c k h e r e .

TRAVELERS’ AWARENESS

Contact :

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This document was elaborated in a serie of works and studiesallowing tourism professional to make their activity more sustainable.

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World Tourism Organization, 2013