Hotel Management -Case Study

1 | P a g e

Case Study on Hotel Management

Software Engineering (S.Y.B.SC.I.T)

Rishi Kulshreshtha



Rishi Kulshreshtha

2 | P a g e

PREFACE

It Gives You Immense Pleasure In Doing This Case

Study On Hotel Management. The Reason Why I Chose

To Do This Case Study Because Of The Importance Of

Hotel Management Role Played In Today’s

International Trade & Human Relation.

Prior To This Case Study I Only Had A Slight Idea Of

What Are Hotel Management And Its Importance In

Modern Business World.



Rishi Kulshreshtha

3 | P a g e

ACKNOWLEDGEMENT

It Gives Immense Pleasure to Me to Write This


I Would Like To Thank Prof. Ms. Ashwini Mam for

Giving Me an Opportunity to Make This Case Study



Rishi Kulshreshtha

4 | P a g e

INDEX

1. SRS (Software Requirement Specification)

2. ERD (Entity Relationship Diagram)

3. CLD (Context Level Diagram)

4. DFD (Data Flow Diagram)

5. Class Diagram

6. Object Diagram

7. Use Case Diagram

8. Sequence Diagram

9. Table Design

10. Activity Diagram



Rishi Kulshreshtha

5 | P a g e

CASE STUDY

This Is A Project Automation Of Hotel

Management. It Is Aimed At Organizing and

Automation of the Process Related To Hotel

Management

The Project Will Benefit The Hotel In Managing The

Information Of Customers, Staff Members Of Various

Department And Some Of The Details Regarding To The

Hotel. This Will Help To Maintain The Data Of The

Hotel And Their Transaction On A Day To Day Basis.



Rishi Kulshreshtha

6 | P a g e

EXISTING SYSTEM

The Current System Being Followed In the Hotel Is

Manual

AND ITS FEATURES ARE:

All The Processes Of This Management System Are

Done Manually In The Form Of Paper Work And

The Records Are Stored In The Registers.

Customer, Equipment, Grocery Stock and Other

Important Information Are Written On Paper

Bills Are Hand Written.

Grocery and Equipment Stock Is Manually

Maintained In Registers.



Rishi Kulshreshtha

7 | P a g e

PROBLEM DEFINITION

1. The Hotel Was Dealing With A Lot Of Data Stored

In Registers.

2. Manual Dependency Slowed The Work.

3. Frequent Errors in Calculations of Bills

4. Stock Updating Of Food Material i.e. Grocery &

Equipments

5. According To The Demand Was Prone To Errors.

6. Improper Guidance to the Customers

7. Complaints by Customer Regarding Services



Rishi Kulshreshtha

8 | P a g e

PROPOSED SYSTEM PLAN

This Project Is Planned To Be Developed In “Visual

Basic” As Front End For The User Interface And

“Oracle” As Back End To Store The Records.

It Will Take Care Of The Entire Transaction Of The

Hotel.

This Project Will Also Provide the Information

Related To The

A) Customer

B) Rooms and Table Availability

C) Staff Members of Various Departments

This Project Will Provide Security So That Only The

Authenticated Users Will Be Able To Access Data.



Rishi Kulshreshtha

9 | P a g e

The Project Will Store the Detailed Records

Related To

A) Purchase Order of Grocery Stock and Other

Machinery or Equipments.

B) Salary of Staffs

C) Monthly and Annual Reports

The Project Will Also Provide To Add, Modify,

Delete, Search And View The Records.

The Project Will Provide Print Out Facility For The

Important Documents To Be Handled Over To The

Management, Also The Minor Bills To Be Given To The

Customer.



Rishi Kulshreshtha

10 | P a g e

ADVANTAGES OF PROPOSED SYSTEM

With Improved Computerization Being Involved In

The Maintenance Of Details Of Customer And Staff

Members Of Various Dept. Error And Inconsistencies Is

Reduced To A Great Extent.

Proper Guidance Is Provided To The Customer

Regarding Various Services Of The Hotel.

Validation Of Data Will Be Ensured, Only Accurate

Valid And Complete Data Will Be Stored In The

Database.

Bill and Report Generation in the Form of Print

Outs Will Reduce Manual Work and Increase the Level

of Accuracy.

The Report Generation Will Enable Management

To Analyze The Performance Of The Hotel And Manage

The Administration In The Better Way.

Customer Satisfaction Is Also Taken Into

Consideration.

Reduction In The Manual Work Will Increase The

Profit Of Management.



Rishi Kulshreshtha

11 | P a g e

ENTITY RELATIONSHIP DIAGRAM



Rishi Kulshreshtha

12 | P a g e

CONTEXT LEVEL DIAGRAM



Rishi Kulshreshtha

13 | P a g e

DATA FLOW DIAGRAM



Rishi Kulshreshtha

14 | P a g e

CLASS DIAGRAM



Rishi Kulshreshtha

15 | P a g e

OBJECT DIAGRAM



Rishi Kulshreshtha

16 | P a g e

USE CASE DIAGRAM



Rishi Kulshreshtha

17 | P a g e

SEQUENCE DIAGRAM



Rishi Kulshreshtha

18 | P a g e

ACTIVITY DIAGRAM



Rishi Kulshreshtha

19 | P a g e

CONCLUSION

Even If The Multifactor Model Used By The

Authors May Be Viewed As Unspecified, Useful Results

Can Still Be Extracted And Analysed. The Hotel Sector

Slightly Performs Better Than Others Depending On

The Management System Which Are Done Manually In

The Form Of Paper Work And The Records Are Stored

In The Registers.

The Hotel Is Benefited In Managing The

Information Of Customers, Staff Members Of Various

Department And Some Of The Details Regarding To The

Hotel. This Will Help To Maintain The Data Of The

Hotel And Their Transaction On A Day To Day Basis.



Rishi Kulshreshtha

20 | P a g e

BIBLIOGRAPHY

BOOKS HOTELS

Hotel Management -Case Study

Documents

page case study

case diagram

g e case study

t rishi kulshreshtha

t rishi kulshreshtha

customer b rooms

trishi kulshreshtha

activity diagram