Hotel Case Study-grp 1

8/2/2019 Hotel Case Study-grp 1

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DESIGN-VIII

HOTEL CASE STUDY

Group 1

Fauzia Gadhia

Kanak Mishra

Kaushal Thanki

Mayank Chavda

Pragadh Gokani

Shweta Phanse

Swati Makwana


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Project 2: Welcom Hotel, Baroda


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Name of HotelLocation details

FounderArchitect

Type of HotelCount

: Welcom Hotel: RC Dutt, Alkapuri, Vadodara, Gujarat, India

8kms from the Airport0.5kms from City Centre

: ITC Group: Kothari & Associates

: 5-star hotel:134 Rooms & Suites2 restaurantsOne 24 hour coffee-shop


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Entrance, Reception & MainWaiting Lounge

: 2 - Main Entry & Exit one locked: 1 - Staff & Supplies Entry: 1 Side Entry(Parking Side - locked)

: One Main & One Staff: Visible from entrance.

No. of Site Entries/Exits

No. of Building Entries/ExitsReceptionFunctions at Reception Reception

RegistrationReservation AreaCashierBellmanBilling RoomTelephone OperatorWork AreaServer Room

Lounge

Car Drop Off

Lobby

Entrance

Reception

Toilets

Link To

Guest

Rooms

1. Reception & Cashier2. Telex3. Reservation4. Front Office Manager5. Lift Luggage6. Bell Captain7. Luggage Lift

1

2

3 4 5

67


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HouseKeeping

RoomFloor

pantry

Guest Corridor

Refrigerated

store

Main

Kitchen

GeneralStore

Restura

Restura

Change

room

Linen &

Uniform

S.

Changeroom

Doc

1

2 3

4

5 6 7

Shopping

8

11

10 9

1. Wine & Liquor Room

2. Trash Room

3. Refrigerated Garbage

4. Unloading

5. Security

6. Personnel Office

7. Executive s Change Room

8. Valet Store

9. Maids Room

10. Mechanical Hoist

11. Time officeGround Floor


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First Floor

Lounge

Car Drop Off

Lobby

Entrance

Reception

Landscaped

area

Pre Function

Banquet Hall

Banq.

store

Pantry Personnel

Office

Committee

Room

House

Keeping

RoomFloor

pantry

Toilets

Service corridor Guest Corridor

Link To Guest Rooms


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G U E S T R O O M

G U E S T R O O M

DOUBLE HEIGHT

BANQUATE HALL

BELOW

A.H.U.

PANTRY

MAIDS

ROOM

PRE-FUNCTION

BELOW TERRACE

COMMITTEE

ROOM

COMMITTEE

ROOM

LOBBY

BELOW

MUSIC

RM

RECORDS

ADMINISTRATIUE OFFICES

ACCOUNTS

OFFICE

P. SEC.

GEN.

MANAGER

WAITING

SALES

MGR.

BANQUATE

MGR.

TOILETSECRETARIAL

HOUSE

KEEPING

ROOM

FLOOR

PANTRY


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MECHANICALHOIST

CHIEF

ENGG.MAINTENANCE

TELEPHONE

EXCH.

MECHANICAL &

ELECTRICAL PLANT

ROOM

LAUNDRY

MENS CHANGING

&

HEALTH CLUB

LADIES CHANGING

&

HEALTH CLUB BEAUTYPARLOR


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TERRACE

LIFT

MACHINE

ROOM

TERRACE

TERRACETERRACE

LANDSCAPE

COURT

LANDSCAPE

COURT

LANDSCAPE

COURT CANOPY

CAR PARKING CAR PARKING

CORRIDOR

SHOPS LINK CORRIDOR

STAFF ENTRY

RAMP


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42%

43%

8%4% 3%

SERVICES

ROOMS

PUBLIC AREA

ADMINISTRATION

FOOD & BEVRGES

Areas Pie Chart forWelcomHotel:


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roads

greens

water

parking

guest circulation

guest rooms

dining

management circulation

service entry

services

Circulation

l l


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roads

greens

water

parking

guest circulation

guest rooms

dining


service entry

services

Circulation

i l i A


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roads

greens

water

parking

guest circulation

guest rooms

dining


service entry

services

Areas


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Business Facilities

Business Facilities

Conference Rooms

Facilities

Capacity

: The Welcom Hotel, Vadodara also provides good business facilities to thecorporate guests.

: 3 conference rooms

: Audio-Visual Equipment, Email and Internet Facilities.

2 conference halls - 70 people each.The main conference hall of the hotel has a separate entrance and is attached tothe private lawn which can accommodate around 300 people.


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Recreational Facilities

Recreational Facilities Shopping arcadeWine shopHome Theatre

A jogging stretchHealth ClubSwimming poolIndoor Games RoomTable Tennis


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Dining

2 Restaurants72 guests24-hour Coffee Shop

The Cambay Pavillion is the 24-hour restaurant serving Continental and Chinesespecialties. Snacks and light meals are also served here.Peshawari is the unique Mughlai fare in a rustic setting.

RestaurantsCapacityCoffee Shop

Cambay Pavilion

Staff per Guest Ratio 1 staff for 4 to 6 guests in normal days1 staff for 10 to 15 guests duringbanquet


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Services

-- Food & Storage-- Receiving & Trash-- Employee Areas

-- Laundry & Housekeeping-- Engineering & MechanicalAreas-- Miscellaneous

SERVICE

FLOOR PLAN

(BASEMENT)

MECHANICAL &

ELECTRICAL

PLANT ROOM

LAUNDRY

MAINTENANCE

CHIEF

ENGG

MENS CHANGING

LADIESS

CHANGING


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Attached Bathroom with hot and cold water

Color TV with satellite connectionDirect-dial telephones24 hours Room serviceChannel MusicAir conditioned rooms

Guest Rooms

All the 134 rooms of the Hotel are beautifully decorated, well lit and spacious.The hotel offers suites and Club accommodation.The rooms offer modern facilities to the guests that they need

Facilities


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Entrances, Security andsurveillance

: Main Entry & Exit: Staff & Supplies Entry: One Main & One Staff

: One Main Office at the Administrative Entry Point: The detail of security is headed by a head security in-charge who reports to thepersonal manager, the security head.

Surveillance is entrusted to a system of CCTV cameras, which are mounted onrotating hard points located within set locations inside the property. Thesecameras track human movement in real time and the footage is recorded in loopsof fixed duration. CCTV constantly monitored at the security cabin as well as the

HR Managers cabin.

No. of Site Entries/Exits

No. of Building Entries/Exits

Security Cabin

Security & Surveillance


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: Production is one of the most important services in the proper functioning of ahotel. It comprises of the cooking zone & washing zone.

: Preparation (veg & meat)CuttingCooking different cuisines areasBakery

: Dish washing: Pot washing

Food & Production Storage

Production

Cooking Zone

Washing Zone

Food& storage

production

Specialtyrestaurant

24 hr cafe BanquetsRoomservice

storage


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Food & Production Storage

Storage : Dry Store: Wet Store: Cold Store(veg & non-veg)

Food& storage

storage

Dry storage Wet storage Cold storage

production

Wet Garbage Drainage


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Employee Areas Employeeareas

Front office

Front deskFront office

managerServerroom

Registration& accounts

OperatorCopying

& storage

Back officeStaff

amenities

Employeeareas

Front office Back office

GeneralManager

MainAccounting

Staffamenities

Employeeareas

Front office Back officeStaff

amenities

SecurityUniform

issue

Laundry

Lockerroom

Restroom

Staffdining


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Staff Amenities

Staff Cafeteria

Amenities

Locker Room Facilities

This is the dining area located at the back of the hotel. This area has its own smallindependent kitchen and follows a buffet system. All the junior hotel staff dinehere during meal times. This area can also be used by the kitchen staff sometimes

to conduct meetings.It also has amenities such as a television and music system to essentially create aspace where the staff can unwind during meal times.

Separate male and female locker rooms are provided for the hotel staff which areclose to the rest room areas.


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Laundry &House-keeping

Laundry

Machine roomBoilerRoom

House-keeping

LinenStorage

UniformIssue

RoomService

Laundry & Housekeeping

Machine Room

Receiving Area

Washing Machine

Dryer

This is located in a separate area behind the laundry where all the operatingmachinery, busbar chamber etc.

This is the location where dirty linen from the rooms, restaurants, etc, is received,sorted and tagged for processing in the laundry.

Front loading type washing machine is used for washing as specified by themanagement. Capacity is 50 kg.

This equipment is steam operated & is used for drying the linen after it has beenwashed and processed through the hydro extractor.


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Laundry & Housekeeping

Hydro extractor

Flat bed Iron

Flat iron

Equipment check list

This equipment is used to extract water from washed linen for processing in thedryer.

This equipment is used to iron large pieces of linen such as bed sheets.

This is used to iron guest & staff clothes.

Laundry &House-keeping

Laundry

Machine roomBoilerRoom

House-keeping

LinenStorage

UniformIssue

RoomService


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Engineering& Mechanical

areas

ChiefEngineer

Main Controlroom

HVAC Electrical Water

Storage& repair

Engineering & MechanicalAreas

HVAC The HVAC system takes care of the heating & cooling of all the rooms; ventilationof kitchen & toilets; air conditioning of rooms, banquet hall, restaurants and otherpublic areas. For a capacity of about 130 rooms, a 200TR capacity unit is required.The AC plant is of Vapour Absorption Type.

The main components are:3 Condensers3 Chilling plants4 Cooling towers6 PumpsSub-AC panelDucting

Engineering


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ELECTRICAL

transformer

Vacuum circuitbreaker

Bus barchamber

Main panel

Control panel

Sub panel

DistributionBoards

g g& Mechanical

areas

ChiefEngineer

Main Control

room


WaterSupply

FireHot water& steam

Storage

& repair

Engineering


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Water Supply & Sanitation

The main components of thewater supply system are:

Engineering& Mechanical

areas

ChiefEngineer

Main Controlroom


WaterSupply

FireHot water& steam

Storage& repair

Filtration plant

Softening plantHydro-pneumatic tankBoiler plantMixing tankSwimming pool


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Swimming Pool

The Pool

Essential Components

N

The swimming pool at the Welcom Hotel is very centrally located in the maincourtyard of the building.It is upto 3m deep in the main pool & also has a small baby pool.

Filteration PlantBalancing TankFloor Mounted InletPump RoomIt is also accompanied with changing rooms,health club and a lounge.


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Gas Supply

Gas SupplyGas Bank

Fire Safety

Dedicated gas pipelines

This is a secured room where LPG cylinders are stored of industrial grade (14.2kg). The room has facility to weigh the cylinder before taking the delivery. It is a

no-smoking zone.

A very important aspect of designing a hotel. The designated grade of fireextinguishers need to be located in the vicinity of the kitchen for safe fire fighting.The service lines inside the kitchen need to be cloaked inside a false ceiling toprotect them from the hazards of cooking. Sprinklers need to be effectivelylocated in all areas of the hotel.


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Service entryUnloading dock Issuing entry Inventory room

Receiving& trash

Receiving

Loading

dock

Rec. & Pur.

officeInventory

Trash

Dry waste Wet wasteRecyclable

waste

Receiving & Trash

Waste Management

Segregation Principle

Receiving

Effective waste management is essential to minimize the impact on environment.Waste management works on the principle of reduce, re-use and recycle. Furtherthe waste generated has to be actively segregated before it is released for disposal.

Green Bin: bio degradable waste

Yellow Bin: recycleable and re-usable waste

Red Bin: non biodegradeable/ non recycleable/ non reusable waste.

This department is responsible for the intake of raw material. The receiving area isintegrated with the unloading dock, where the incoming supplies are unloadedunder the supervision of the receiving manager.The receiving dept is alsointegrated with the inventory for efficient circulation.


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PARKING

Car parking

Staff parking-35 no.s

WASTE WATER RECYCLING

Improved Septic Tanks

Waste water - recycled is usedfor gardening and flushing.

2-Wheeler parking Rear staff parking

Front porch & valet parking


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24%

47%

19%

7% 3%

SERVICES

ROOMS

PUBLIC AREA

ADMINISTRATION

FOOD & BEVRGES

Area Pie Chart forMadhuban Resort:

Hotel Case Study-grp 1

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