Hosted Email Solutions Presented by UNC and CSU
Dec 18, 2015
Hosted Email SolutionsPresented by UNC and CSU
UNC Student Email Background Legacy student email systems
PINE RS6000 Webmail by Captaris IMAIL from IPSwitch iPlanet from Sun Microsystems
Common issues Storage capacity SPAM Anti-virus Backups Out of date user interface
Sept. 23, 2008 2CHECO Presentation
UNC Student Email Current [email protected] Hosted at bears.unco.edu or exchangelabs.com 10Gig mailboxes Global Address List with student Active
Directory Modern interface with ability to customize. Calendar, contacts and task functionality. UNC does not allow students to auto-forward
email to other accounts. Students must “register” their account the first
time accessing the new system.Sept. 23, 2008 3CHECO Presentation
UNC Student Email Migration Lessons Learned @live
@hotmail @exchangelabs
ILM - Identity Lifecycle Management 2007 ILM account management agent – Beta Student input from the beginning -
@bears.unco.edu Relationship with Microsoft and Oxford Computing. Review internal account creation and cleanup
procedures early. Communications with Faculty and Staff are just as
important as communications to students.Sept. 23, 2008 4CHECO Presentation
UNC Student Email Registration
Sept. 23, 2008 5CHECO Presentation
UNC Student Email Registration
Sept. 23, 2008 6CHECO Presentation
UNC Student Email Registration
Sept. 23, 2008 7CHECO Presentation
UNC Exchange Labs Environment
http://bears.unco.edu
Sept. 23, 2008 8CHECO Presentation
UNC Exchange Labs Environment
Sept. 23, 2008 9CHECO Presentation
Hosted Email @ CSU-FC
Google Apps for CSU Or…
Sept. 23, 2008 10CHECO Presentation
Sept. 23, 2008 11CHECO Presentation
CSU Student Email Background Legacy student email systems
IBM/AIX with IMAP Webmail by Captaris Personal web sites
Limitations Quotas (30Mb) Out of date user interface No communications ‘suite’ & collaboration tools Expensive to replace
Sept. 23, 2008 12CHECO Presentation
Google Apps for CSU 7Gb storage (and growing) Email, calendars, documents, websites, chat,
contacts User-controlled access (individuals, groups) [email protected] & [email protected] Course schedule imported into Google calendar ‘One click’ migration of email from undergraduate server to
Google space Targeting undergrads today, but available to anyone
Faculty: Collaborate with students Applicants Alumni: Working on this one
Forwarding allowed into or out of GASept. 23, 2008 13CHECO Presentation
Logging into mail.rams.colostate.edu
Sept. 23, 2008 14CHECO Presentation
Migration Model & Timeline Fall ‘08: Opt-in Thanksgiving break: Mass migration of applicant
accounts Semester break: Complete email migration process Forwarding service for legacy email addresses will
continue through May, 2009 Personal web pages remain through May, 2009
Google ‘sites’ Web hosting services in Colleges
June, 2009: Retire undergrad server Summer 2009: Start Page!
Sept. 23, 2008 15CHECO Presentation
Communications Working closely with College IT Managers Initial ‘slow-roll’ included targeting 6000 students in
4 Colleges Engage remaining Colleges Open the gates
Visibility in student ‘portal’ Student FYI (daily email) Campus newspaper
[email protected] – trouble ticket system Feedback links
Sept. 23, 2008 16CHECO Presentation
Lessons Learned
Student ownership in the decision, key!
Nothing is a simple as it first seems Wrangling our own institutional processes
Nuances of a free & developing system
So far, student satisfaction extremely high
Sept. 23, 2008 17CHECO Presentation
To Be Tackled: Update provisioning process for applicants
and undergrads Mass migration of large number of accounts Alumni/Graduate accounts
Live forever in rams.colostate.edu? Move to alumni.colostate.edu?
No good migration process
Faculty training Retiring legacy webmail application Retiring undergraduate mail/web server
Sept. 23, 2008 18CHECO Presentation
Questions & Discussion
Are most welcome
Sept. 23, 2008 19CHECO Presentation