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Khalid C Asst. Manager Information Technology Hospital Information Systems (HIS) and Electronic Medical Records (EMR)
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Page 1: Hospital information systems - HIS

Khalid CAsst. Manager

Information Technology

Hospital Information Systems (HIS) and Electronic Medical Records (EMR)

Page 2: Hospital information systems - HIS

What is health information system?

HIS and Electronic Medical Records2

It is a system for the collection/processing of data from various sources, and using the information for policy making and management of health services. It could be paper-based or electronic.

It is a discipline at the intersection of information science, computer science, and health care.

Systematic Storage and Retrieval of Medical Records

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What Is A Medical Record?

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A record or documentation of a patient’s medical history, examination, and treatments.

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What Is A Medical Record?

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Systematic documentation of a single patient's medical history and care across time within one particular health care provider.

The medical record includesvariety of types of "notes" entered by Physicians, recording observations and administration of drugs and

therapies, Laboratory test results, reportsdemographics, medical history, medication and allergies, immunization status, radiology images, vital signs, intake, output, observations

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Why do we need a Medical record?

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In other words, why do we need a documentation of a patient’s medical care?

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Potential Uses of Medical Records

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Continuity of providing care Note important information for later use Especially important in chronic diseases (e.g. hypertension,

diabetes) or in follow-up (e.g. after surgery)Patient safety

Preventing something bad because of lack of information Such as drug allergies, list of current medications, “problem

list”

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Hospital Functions

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Potential Uses of Medical Records

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Communications between providers

Referral to specialists or other physicians

Consulting among physicians

Communications between physicians and nurses, pharmacists, physical therapists, etc.

Transfer from a hospital to another

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Potential Uses of Medical Records

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Medico-legal purposes e.g. Court evidence

against malpractice What was done or

provided to the patient? Why? By whom? When?

Was the care provided up to the professional standard?

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Potential Uses of Medical Records

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Clinical research Find ways to improve

health care through new knowledge

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Potential Uses of Medical Records

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Claims and reimbursements What services were provided to the patientHow (and how much) will the hospitals/doctors be paid? Audit of medical records by “payers”

Patient’s uses Health insurance claims Self-education & self-care

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What is an Electronic Medical Record (EMR)?

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Electronic medical records contain the same information as your paper record but in an electronic form. This information is accessible to your health care providers through computers located throughout the Hospital.

Electronic documentation of patient care and to improve the process of patient care through better documentation

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Advantages of EMR

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Physicians and nurses have more time to spend with patients. Improved legibility, accuracy and completeness. With an EMR there is less potential for medical errors as well as

improved quality and safety in patient care. Allergies and adverse drug reactions are prominently displayed Reminders are activated when certain health maintenance tests

and/or procedures are dueYour prescriptions are electronically ordered directly to your

pharmacyEMR permits more than one user to access your record at the

same time.

Page 14: Hospital information systems - HIS

Why We Need IT tools in Healthcare ?

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Why We Need IT tools in Healthcare ?

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Simplification of administrative processes such as Physician Order Entry, eMAR

Creation and maintenance of electronic health records (EHR)Reduction in data gathering and processing costs

Standardization of health data, coding, reporting and transmission of data

Communication among key stakeholders – patients, physicians, nurses, administrators.

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Health care is information-rich

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Why We Need Health IT

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Health care is very complex

Quality of care depends on timely availability & quality of information

Clinical knowledge body is too large

Short time during a visit

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Benefits of Going Electronic (EMR)

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Ubiquitous availability (anytime, anywhere, everyone who is authorized)

Multiple concurrent usesAbility to control & enforce

access securityStructured data entry possibleData presentation that is

easier to understand (e.g. graphs)

No handwriting!!!!!

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Hospital Information System

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Master Patient Index (MPI)Admit-Discharge-Transfer (ADT)Electronic Health Records (EHRs)Computerized Physician Order Entry(CPOE)Clinical Decision Support Systems (CDSSs)Picture Archiving and Communication System (PACS)Nursing applicationsEnterprise Resource Planning (ERP))

Page 20: Hospital information systems - HIS

Departmental Applications

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Pharmacy applicationsLIS – Laboratory Information SystemPACS - Picture Archiving and Communication System RIS – Radiology Information SystemSpecialized applications

Emergency RoomOperation TheatreLabor RoomAnesthesia, Critical Care, Blood Bank

E-Learning

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Master Patient Index (MPI)

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A hospital’s list of all patients

Registration of patients Captures/updates patient

demographicsBar-coded Registration

Cards

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Admission-Discharge-Transfer (ADT)

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Supports Admission, Discharge & Transfer of patients (“patient management”)

Provides status/location of admitted patientsUsed in assessing bed occupancy Linked to billing, claims & reimbursements

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Appointment Scheduling

• Records appointments of patients

• Pre-specified number of open slots

• Ability to postpone/cancel appointments

• Displays list of patients with appointments in a specific date

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Computerized Physician Order Entry (CPOE)

• Physician directly orders online– medication – Lab– diagnostic– imaging

• Nurse & pharmacy process orders accordingly

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Page 25: Hospital information systems - HIS

Clinical Decision Support Systems (CDSSs)

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The real place where most of the values of health IT can be achieved Is an application that analyzes data to help healthcare providers make

clinical decisions.Expert systems

Based on artificial intelligence, machine learning, rules, or statistics differential diagnoses treatment options

Alerts & reminders Based on specified conditions

drug-allergy checks, drug-drug interaction checks, drug-lab interaction checks, drug-formulary checks, reminders for preventive services or certain actions (e.g. smoking cessation)

Evidence-based knowledge sources e.g. drug database, literature

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Clinical Decision Support Systems (CDSSs)

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Four key functions of electronic clinical decision support systems are outlined

Administrative: Supporting clinical coding and documentation, authorization of procedures, and referrals.

Managing clinical complexity and details: Keeping patients on research and chemotherapy protocols; tracking orders, referrals follow-up, and preventive care.

Cost control: Monitoring medication orders; avoiding duplicate or unnecessary tests.

Decision support: Supporting clinical diagnosis and treatment plan processes; and promoting use of best practices, condition-specific guidelines, and population-based management.

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Nursing Documentation & Charting

• Intake Output Chart• Diabetic Chart• Neuro Assessment• Daily Nursing Assessment• Vital Signs Record• IV Fluid Charting

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Nursing Applications

• Document nursing assessments, interventions & outcomes

• Facilitate charting & vital sign recording

• Utilize standards in nursing informatics

• Populate and documents care-planning

• Support communication within teams & between shifts

• Reduce paperwork / paper loss

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Pharmacy Applications

• Streamlines workflow from medication orders to dispensing and billing

• Reduces medication errors, improves medication safety

• Improves inventory management

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Laboratory Information System (LIS)

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Receives and processes lab orders

Matches tube & specimenInternal workflow within labs

Order processing Specimen registration &

processing Lab results validation &

reportingSpecimen inventory

Lab results viewing

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Billing System

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Calculates service charges for services providedCalculations based on patient’s insurance coverage and

eligibility Records amount of money paid by the patient and remaining

amount Sends information to accounting or Back Office ERP to send

reimbursement claims to insurance agencies

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Imaging Applications

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Picture Archiving and Communication System (PACS)

Captures, archives, and displays electronic images captured from imaging modalities

cardiology, endoscopy, pathology, ophthalmology

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PACS – (Picture Archiving and Communication System )

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PACS enables x-ray and scan images to be stored electronically and viewed on screens, helping to improve diagnosis methods.

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Enterprise Resource Planning

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Finance Accounting Budgeting Cost control and

managementMaterials Management

Procurement Inventory management

Human Resources Recruitment, evaluation,

promotion & disciplinary actions

Payroll

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Our Mission

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Electronic documentation of patient care and then by become paperless

Patient care processes such as ordering medications, lab testsx-raysViewing lab results and x- ray reports (among others)

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What we have done ?

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Already working in Siemens HISNot completely paperlessDoing Consultation, Lab Order, Billing, Pharmacy Sales,

Nursing Notes, LISImplementation Stage of International Standard Compliant

HISWill completely migrated to new innovative HIS within 2

Months

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Upcoming HIS - Features

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HL7 StandardHL7, which is an abbreviation of Health Level Seven, is a

standard for exchanging information between medical applications. This standard defines a format for the transmission of health-related information.

CCHIT (Certification Commission for Healthcare Information Technology) certified in 2011

US patent for HIS : the only player in the Indian marketplace

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Upcoming HIS Clients

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BLK Super Speciality Hospital, New DelhiAmrita Institute of Medical Sciences, KochiSree Gokulam Medical College, TrivandrumBARC (Babha Atomic Research Centre) Hospital in Mumbai.J J hospital MumbaiNIMHANS BangaloreSt. Gregorios Medical Mission Hospital, Parumala.Punjab Institute of Medical Sciences (PIMS), JalandharSir Sundar Lal Hospital, Benaras Hindu University

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HIS Demo

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Currently using HIS Consultation Module Physician tasks

OP ConsultationInitial Examination ReportFollowupsLab Order / ViewIP Progress NotesBacklog MRD ViewerOP / IP – Consultation Requests / ResponseDrug PrescriptionDischarge SummaryReferrals

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HIS Demo

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