Honors Program Advanced Oral Communication: Cross Cultural Communication International etiquette Afra Tina Karina Samuel Facy
Honors Program Advanced Oral Communication: Cross Cultural
Communication International etiquette
Afra Tina Karina Samuel Facy
International etiquette"Good manners are like a roadmap for society. They help navigate tough situations. We don’t have to backtrack because we haven’t taken wrong turns. We will reach our destinations without road rage. Good manners are free, but they are also priceless!"
Harvey Mackay, Author of the bookWhat They Don’t Teach You at Harvard Business School.
“Etiquette”??!!
Etiquette is defined as the rules for socially acceptable behavior.
A 17th century French dictionary gave its meaning as a small sign, label, or ticket. “Etiquettes” were placed around the palaces and gardens, instructing fine guests where to walk, where to stand, what not to touch – essentially telling them how to behave!
Appearance
People are judged by the way they dress. Knowing how to dress right for different
occasions can contribute your success. What to wear may be different from culture to
culture, but still
some basic rules.
Basic dressing rules
Casual dress is never appropriate in a business setting.
Dress conservative :
classic style and dark color Men - dark attire, Business suits
(do not loosen ties or take off jackets) Women - a suit, a dress, or skirt and blouse
with a jacket.
Italy
wear fashionable, high quality suits and dress
UK
Men's shirts should not have pockets
France
Women avoid overpowering objects, such as flashy jewelry
Europe
Spain
Shorts are not usually worn in public
Asia
India
The use of leather products may be considered offensive
Japan
1.Women should only wear low-heeled shoes to avoid towering over men
2.not to wear pants in a business situation
China
The Chinese frown on women who display too much
Etiquette of Living & Transportation
When In the hotel, please tell us...... Get in group and figure out what should do or not to doGive you some hints! in the hallway 、 in the roomShow it ( in any form it’s ok!)
As an really clever university student
Etiquette of Living & TransportationMore than that...... Elevator etiquette
http://www.youtube.com/watch?v=p7KQz40d89w&feature=related
Picking up someone’s car
Do you know which seat you should sit?
Check it out!
Which one is right When Four people in the car... Host (number 1) Host’s wife ( number 2) You (number 3) Your wife( number 4)
There is multiple choice bellowed, choose one!
A B
C D
What else?
If the one at the front seat gets out of car, what should you (sit at the back) do?
1.say goodbye to him and still sit the original seat
2.say goodbye to him and you drive a car.
3.say nothing and sit in the front seat.
4.say goodbye and sit in the front seat.
In the subway in Japan
Which following things you should not to do?
1.eating food
2. talking the cell phone
3. making up cosmetics
4.smoking
5.macking on some handsome boy or pretty girl
Relaxing time
Forget about picking up the car When walking in the street, there are also so
me etiquette.....
http://www.youtube.com/watch?v=vgMnlGOw7wM&feature=related
Dressing Etiquette
Choose your proper clothing when attending a LUNCHEON.
12
3
4
5
6
7
8
9
1011
12 14
13
Dressing Etiquette
Choose your proper clothing when attending a LUNCHEON.
• Choose your proper clothing when attending
a DINNER.
12
3
4
5
6
7
8
9
1011
12 14
13
Proper Choices
Luncheon
Proper Choices
Dinner
Group 1
Group 2
Group 3
Proper Table Manners & Dinner Etiquette
Do You know....
Where do you seat the guest of honor, if you are the host?
When to begin eating when you are the guest of honor?
When to place your napkin in your lap?
Do You know....
What to do with your silverware when you are finished dining?
What to pass if someone has asked you to pass the salt?
How to eat in the continental style?
The 3-P Principle
Position Political Situation Personal Relationship
Also, men and women, couples, and native guests and foreign guests are suggested to be seated separately.
Rectangular table – for 6 people Hostess
Main male Male
guest guest
Female Main Female
guest guest
Host
Round table – for 12 people 1 3 5
7 9
11 10
8 6
4 2 Host
Rectangular table – for 12 people FG3 MG1 Hostess MG2 FG4
Female Male
guest 5 guest 5
MG4 FG2 Host FG1 MG3
Table Layout
Answer to the quiz
1. Napkin 9. Soup Spoon 2. Fish Fork 10. Bread and Butter Plate 3. Main Course Fork 11. Butter Knife 4. Salad Fork* 12. Desert silverware 5. Soup Bowl and Plate 13. Water Glass 6. Dinner Plate 14. Red Wine Glass 7. Dinner Knife 15. White Wine Glass 8. Fish Knife
General rules for table setting Liquids on the right; solid on the left Bread or salad plates are to the left of the
main plate; beverage glasses are to the right. Begin at the outside and work towards the
main course plate
When to Start?
In gatherings of six or less people, begin eating only after everyone is served.
For larger groups, such as banquets, it is customary to start eating after four or five people have been served, or permission is granted from those not yet served.
How to eat your bread?
Bread and rolls are broken off into bite-size pieces and butter is spread on each bite as you eat it. Never use a knife to cut the bread, nor butter a whole slice at once!
Do not break your bread into the soup, nor mix with gravy.
How to eat soup?
Dip away from you and then scrape the bottom edge of the spoon so that the excess would be dropping off. And you bring it all the way up, taking your mouthful.
Don’t pick up the soup bowl!
What to pass if someone has asked you to pass the salt? Salt and pepper are always placed together
and passed together, even if someone asks you only for the salt. They are considered “married” in proper dining circles.
Two styles of eating
Continental Style – the fork is held in the left hand with the tines down; the back of the fork up and the left index finger is placed on the back of the fork, low, for stability
American Style – the fork is changed from the left hand to the right after cutting food
When you are "resting", but you are not yet finished the knife and fork should be placed on the pla
te like this:
When you are finished
your knife (blade turned inward) and fork should be placed beside each other on the plate diagonally from upper left to lower right
When to place your napkin? As soon as you are seated, unfold your
napkin and place it on your lap. The napkin remains on your lap (except for
use) until the end of the meal. That’s when the diners are leaving the table, not just when you finish!
Where to put your napkin?
When finished with your meal, it is impolite to leave a dirty napkin on the table or on your dinner plate.
The proper place to leave a napkin is on your chair.
Never ball it up or allow stains to show.
How to hold a wine glass?
Hold a stemmed glass by the stem! This is to prevent chilled drinks, such as white wine from becoming warmed by your hand, but it holds for non-chilled drinks as well.
Do not put ice in your wine. Should you have more wine, finish your
glass.
Food you can eat with your fingers Artichoke, asparagus, bacon, bread, cookies,
chips, French fries, fried chicken, hamburgers, olives, sandwiches, small fruits and berries on the stem
Raw oysters are eaten with a fork Eat cheese with a fork, not a knife
Ballroom Dance
http://tw.youtube.com/watch?v=GtizV_UqcM8
Posture?
-Waltz Dance
Dancing Time
Gentlemen
1 2.3
2’.3’ 1’
Dancing Time
Lady
1’ 2’.3’
2.3 1
Dancing Time
Real situation
Talking Types
Take turns
Interrupt
Off and on
U.S. Japan
Spain Brazil
U.K.
Canada Korea
Italy France Australia
North Africa
Talking Types
Take turns U.S. 、 U.K. 、 Canada 、 Australia
Interrupt Spain 、 Brazil 、 Italy 、 France 、 North Africa
Off and on Korea 、 Japan
Coming to The End
Last dance You’ve danced with a few pretty ladies. Now it’s
the last song of this party. Which lady would you choose to dance with?
Leaving earlier Because of some personal issue, you have to
leave the party earlier. How would you do ?
MILLION CHALLENGESpecial Manners
Question 1
In China and Japan, you can never place chopsticks stuck vertically into a bowl of food. Because…(A) It’s unstable and not safe
(B) It resembles the offerings to the ancestors
(C) It means this meal is a disaster
Question 2
Don’t past food from one pair of chopsticks to another when you are in…(A) Japan
(B) China
(C) Korea
Question 3
You are allowed to use the chopstick to…(A) Point at something you are talking about
(B) Pierce food so that you can eat without biting
(C) Indicate finished eating by placing them on table
Question 4
In Japan, soup is usually not eaten …(A) by holding the bowl to one’s mouth
(B) with a spoon
(C) with chopsticks
Question 5
In Korea, fruit should be…(A) speared with a toothpick
(B) poked with chopsticks
(C) pick up with your hands
Question 6
In French, use salt or pepper when dinning at another’s residence is impolite because.…(A) They don’t have salt or pepper at home
(B) It means “You did not get it right” to the cook
(C) The food doesn’t go with pepper or salt
Question 7
Japanese make a slurping noise when eating hot noodles because…(A) eating hot noodles with air improves the flavor
(B) it is fun to do so
(C) they want to show that the noodles tasted bad
Question 8
Leaving food in the plate means it isn’t delicious in…(A) Bulgaria
(B) China
(C) Hungary
Question 9
In Thai land, India and some Buddhist regions, don’t touch child’s ____.(A) head
(B) hands
(C) shoulders
Question 10
In Italy and Brazil, avoid wrapping presents in …(A) black and purple
(B) black and yellow
(C) white and red
Question 11
Do not give a baby gift until after the baby is born when he/she is a _____ baby.(A) Taiwanese
(B) Spain
(C) Russian
Question 12
It is acceptable to talk about business during a dinner in…(A) USA
(B) Portugal
(C) UK
Question 13
If you nod your head, you will get a drink from the host in…(A) Bulgaria
(B) Albania
(C) Croatia
Question 14
Flowers in France and Netherlands, also money in India, should be given in __ numbers.(A) even
(B) odd
(C) whatever
Question 15
You accidentally surprise a Sumatran woman in her bath. She will first hide her____.(A) knee
(B) breast
(C) navel
DEMONSTRATIONGestures Speaks
Gestures - OK
Money
Assh*legay
zero
nothing
bribery
Absolutely fine
No problem!
Gestures - Victory
Winston Churchill
Victory!
Two
scissors
get off!
Scr*w you!
Peace
Hands in the air!
Gestures - Great
Excellent!
free ride
One
OK! Fine!
Five
Gestures - Come here
Gestures - Horn
Gestures - Delicious
Gestures - Six