Home Page (1.1)

Home Page (1.1)Do you have an

Account?

Apply for financial

assistance?

Do you have Health

Insurance?

Would you like to

Browse Anonymously

?

Account Setup & Eligibility No

Yes

Quick Start Guide for MAhealthconnector.org

Federal or State Sponsored Health

Insurance

Private Health Insurance

No Create an Account or Log-in to an Existing Account (1.2)

Review and Submit (1.3) Application Results Page (1.4)

Complete and Submit Eligibility Information & Terms of Use (1.3)

Enter Household Information (1.3)Income Information (1.3)Do you have Access to

Health Insurance?

Additional Family Member Info (1.3)

Please see next page

Start Here

Verify Account

EligibilityDetermined (1.4)

Start Enrollment Application (1.3)

Yes

No

Enter Family Information (1.3)If Yes, provide

Income; if No, you

will move on

You will provide income information here if you applied for financial assistance; if you

did not, you will automatically skip this step

Yes = Subsidized

Path

No = Unsubsidized

Path

If Yes, go to 2nd page(You can browse available plans, but will not be able to purchase and enroll in a

plan until you create an account and complete an

application)

Quick Start Overview:This “Quick Start Guide” is an end-to-end, high-level depiction of the online HIX application process. This depiction does not show every screen in the system; rather, it only displays the most critical screens. In addition, this “Quick Start Guide” depicts a fully automated process; there will be some steps in the interim, however, that will not be fully automated. Finally, this Guide is only meant to function as a “Quick Start” tool: additional information and tools can be found in other training materials.

Home Page1.1

Create an account or log-in to an

existing account (1.2)

Determine Eligibility(1.3)

Determine Subsidy (Subsidized Members ONLY)

(1.4)

Family Manager(2.1)

Plan Helper(2.2)

View / Compare Plans(2.3)

Select Plan (2.4)

Complete Enrollment(2.5)

Capture Payment Information

(2.6)

Determine Subsidy:Income, existing health insurance,

and family information

Ove

rvie

w

Home Page:Initial entry point for all users

Determine Eligibility:Household and family information

Family Manager:Choose individuals to shop for

View and Compare Plans:Review selected plans in side-by-side layout

Complete Enrollment:Capture enrollment information,

complete form

Create an account or log-in to an existing account:

Creating an account is required for all applications

Plan Helper:Evaluate plans assisted by decision support

tools

Select Plan:Choose plan to enroll in

Capture Payment Information:Enter payment preferences information

Account Setup / Eligibility

Plan ComparisonShoppingEnrollment

Determine Eligibility:Complete and submit application to

receive determination

EligibilityDetermined

Submit Payment, Review, and Sign E-Signature (2.5)

Plan Details

Account Created and

Eligibility Determined?

Plan Comparison, Shopping, and Enrollment

Quick Start Guide for MAhealthconnector.org

Use Plan Helper (2.2) View Plan Choices (2.3)

Select Plan (2.4)Application Complete (2.6) No

Yes

View / Compare Plans (2.3)

Application Complete!

Family Manager (2.1)

Home Page1.1

Create an account or log-in to an

existing account (1.2)

Determine Eligibility(1.3)

Determine Subsidy (Subsidized Members ONLY)

(1.4)

Family Manager(2.1)

Plan Helper(2.2)

View / Compare Plans(2.3)

Select Plan (2.4)

Complete Enrollment(2.5)

Capture Payment Information

(2.6)

Determine Subsidy:Income, existing health insurance,

and family information

Ove

rvie

w

Home Page:Initial entry point for all users

Determine Eligibility:Household and family information

Family Manager:Choose individuals to shop for

View and Compare Plans:Review selected plans in side-by-side layout

Complete Enrollment:Capture enrollment information,

complete form

Create an account or log-in to an existing account:

Creating an account is required for all applications

Plan Helper:Evaluate plans assisted by decision support

tools

Select Plan:Choose plan to enroll in

Capture Payment Information:Enter payment preferences information

Account Setup / Eligibility

Plan ComparisonShoppingEnrollment

Determine Eligibility:Complete and submit application to

receive determination