HNC/D Administration and Information Technology One Centre’s Experience.

HNC/D Administration and Information Technology

HNC/D Administration and Information Technology

One Centre’s Experience

About meAbout me

Curriculum Leader for Administration and Tourism

External Verifier for HN Administration 363 Member of review team for 2010 framework Deliver on HNC/D Admin and IT

Summary of Year 1 - HNCSummary of Year 1 - HNC

2nd year delivering new HNC Framework Integration of delivery on Units

– Office Admin/Office Technologies– PDP/Work Experience– Office Admin Outcome 2 – stress

• Covered in PDP– Office Admin Outcome 3 – customer care

• Covered in Creating a Culture of Customer Care

Summary of Year 1Summary of Year 1 Integration of assessments

– Communication: This year we integrated the communications report with Outcome 1 Office Technologies

– Other possible integration: Outcome 3 Creating a Culture of Customer Care

Office Technologies exemplar – add appropriate alternative solutions

Spreadsheet Unit – centre using centre devised assessment, not using exemplar

Approach to Graded Unit 1Approach to Graded Unit 1

Learner centred approach Practice Papers for Paper 1 subject by subject Breakdown Mandatory question and Extended

Response Questions

Summary of Year 2 – HNDCore UnitsSummary of Year 2 – HNDCore Units

IT in Business: Advanced Databases– Content same as previous Unit– Good exemplar

IT in Business: Advanced Spreadsheets– No comment – 2nd semester delivery

Core UnitsCore Units

IT in Business: Advanced Word Processing– Additions

• Advanced columns• More research (housestyles)• Mailmerge using spreadsheet• Filtering in spreadsheets (if, and, else)• Track changes different – accept/reject

Core UnitsCore Units

IT in Business: Advanced Word Processing– Deletions

• Manuscript element– Exemplar – prefer the new exemplar– More about manipulation and functions of

package

Core UnitsCore Units

Presentation Skills– Little change in content– Exemplar solution – include appropriate

centre acceptable solutions

Core UnitsCore Units

ICT in Business– BIM/Project Management put back together– Content similar to both previous Units– Outcome 2 – revision of OT plus some

additional knowledge– Exemplar – check solution for Outcome 3

Project Management

Core UnitsCore Units

Developing the Individual within a Team– Content broadly the same– Exemplar – solid checklists– Set up “event” (sponsored walk, training

event) Office Management

– Content broadly the same– New exemplar – little problem, add centre

solutions

Core UnitsCore Units

Graded Unit 2– Criteria the same– Exemplar marking scheme for each topic in

extended response 5 marks — 3 marks theory, 2 marks linked to case study

Graded Unit 3– Criteria the same– Exemplar – clear, learners liked

Approach to Graded Unit 2Approach to Graded Unit 2

Learner centred approach Practice questions for Paper 1 subject by

subject Breakdown Extended Response Questions

linked to practice case study

Approach to Graded Unit 3Approach to Graded Unit 3

Learner centred approach Planning Stage - complete

2nd Year - HND2nd Year - HND

Delivery of 15 credits at HNC results in only 4 credits available as options

Local articulation agreement with HE establishment

Business Culture and Strategy Managing People and Organisations

2nd year - HND2nd year - HND

Created matrix for following Units:– Business Culture and Strategy– Managing People and Organisations– Office Management– Developing the Individual within a Team– ICT in Business

2nd Year - HND2nd Year - HND

Once matrix was complete, delivered topics eg– Leadership (DWIT O2, OM O1, MPO O3)– Motivation (MPO O2, OM O1)– Organisational Structure (MPO O1, 4, OM O1,

ICT O1)– Change Management (OM O2, BCS O5)– PESTEL framework/external environment

(BCS O1-5, OM O2)

Impact on DeliveryImpact on Delivery

Integrated delivery of content Learners have rounded knowledge Relies on experienced members of staff in

business and administration Close collaboration between staff, dependent on

programme team

Impact on AssessmentImpact on Assessment

Learners assessed when topics complete Integration of assessment not yet done – difficult

due to different evidence requirements

Last slide . . .Last slide . . .

Questions?