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HOSPITALITY MARKETING TRENDS THAT MATTER GOOGLE PARTNERS EVENT– HITEC 2016
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HITEC 2016 - Travel Trends that Matter with Google, GCommerce, & Flip.to

Mar 21, 2017

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Steve Stevenson
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Page 1: HITEC 2016 - Travel Trends that Matter with Google, GCommerce, & Flip.to

HOSPITALITY MARKETING TRENDS THAT MATTERGOOGLE PARTNERS EVENT– HITEC 2016

Page 2: HITEC 2016 - Travel Trends that Matter with Google, GCommerce, & Flip.to

Industry TrendsRelevant Trends to Create Digital Marketing Efficiency

Page 3: HITEC 2016 - Travel Trends that Matter with Google, GCommerce, & Flip.to

RISING COST PER ACQUISITION. • HAMA Study• Economic Outlook• How to Combat

Page 4: HITEC 2016 - Travel Trends that Matter with Google, GCommerce, & Flip.to

PREDICTIVE ANALYTICS.• Research – What can you capture & where can you get it from?• Strategize – Offers; Timing; Targeting; Messaging• Execute & Adjust – Data Integration; A/B Testing; Automate

Page 5: HITEC 2016 - Travel Trends that Matter with Google, GCommerce, & Flip.to

PERSONALIZATION.• Segment of One is the Holy Grail to efficiency & performance• CRM, PMS and Social Insight must be integrated into all your

marketing from email marketing, website content, display retargeting and social advertising – It’s the Future!

• Relevancy of content, experience and timing is critical to maximizing conversion & loyalty – Can’t be superficial!

Page 6: HITEC 2016 - Travel Trends that Matter with Google, GCommerce, & Flip.to

PROGRAMMATIC AD BUYING.• Used for Automating Paid Search, Display Advertising & Social

Advertising Campaigns• Real Time Bidding & Budget Appropriation• Campaign Simulations• Media Mix Modeling• 3rd Party Data Integration

Page 7: HITEC 2016 - Travel Trends that Matter with Google, GCommerce, & Flip.to

MICRO - MOMENTS.• Micro-Moments refer to the Instants when people turn on their

devices for assistance• Google Travel & OTA’s are primed to capture these micro-moments• How can your property capitalize and capture consumers in these

micro-moments?

Page 8: HITEC 2016 - Travel Trends that Matter with Google, GCommerce, & Flip.to

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