History of suzuki

E-CRM

• PRESENTED BY:- Arsha Rai

Devendra Mishra

Diwakar R Vishwas

WHAT IS E-COMMERCE

• E-commerce focus on buying and selling of product and services on internet. It include online display of goods and services, ordering , billing , customer services etc.

E-commerce becomes a differentiator of success, e-business strategy development and implementation will be critical for any business seeking to grow and remain competitive.

WEB PORTAL OFFER SERVICES LIKE….

• Online catalogs

• Shopping cart

• Dealer information-

• Comments about product

• New launch

E-COMMERCE IMPLEMENTED FOR….

• From a single point of access you will able to get all information about customer, supplier, partner and employees.

• Cheap and effective in terms of transportation and communication

• Error reduction and increased efficiency due to automation

• Exposure to previously untapped market segment

HISTORY OF SUZUKI

• In 1909, Michio Suzuki (1887–1982) founded the Suzuki in the small village of Hamamatsu, Japan

• Osamu Suzuki, Chairman and CEO of the company

• Suzuki is Japan's 4th largest automobile manufacturer after Toyota, Nissan and Honda

• employs over 45,000, has 35 main production facilities in 23 countries and 133 distributors in 192 countries