HiPath 1100

SEN Sales Information

HiPath 1100 V7 Sales Information

SEN VA SME PSM Issue: 3.0 Date: 26.07.2010 Status: <In Review | Approved | Released | Rejected>

© Siemens Enterprise Communications GmbH & Co. KG 2010

Issued by Siemens Enterprise Communications GmbH & Co. KG Hofmannstrasse 51 D-80200 Munich

The reproduction, transmission or use of this document or its contents is not permitted without express written authority. Offenders shall be liable for damages. Internet/Intranet printouts and copied files shall not be subject to regular updates. All rights, including rights created by patent grant or the registration of a utility model or design, are reserved.

Siemens Enterprise Communications GmbH & Co. KG is a Trademark Licensee of Siemens AG.

SEN VA SME PSM HiPath 1100 V7

Sales Information I 26.07.2010

Table of Contents 1 Product Description ...................................................................................... 1

1.1 HiPath 1100 Family ..................................................................................................1 1.2 Configuration Overview...........................................................................................1 1.2.1 Basic System Variants ...............................................................................................1 1.2.2 Expansion Options .....................................................................................................2 1.3 Feature Overview .....................................................................................................2 1.3.1 System.......................................................................................................................2 1.3.2 Solutions ....................................................................................................................2 1.3.3 Connectivity ...............................................................................................................2 1.4 Positioning ...............................................................................................................2 1.5 Availability ................................................................................................................2

2 General Feature Description ........................................................................ 3 2.1 HiPath 1100 Family V7 Configuration.....................................................................3 2.2 Customer benefits and cost-effectiveness (summary) .........................................3 2.3 System specific phones ..........................................................................................3 2.3.1 OpenStage 15 T and OpenStage 30 T.......................................................................3 2.3.2 System Phone Profiset 3030......................................................................................4 2.4 Configuration notes .................................................................................................5 2.4.1 HiPath 1120 ...............................................................................................................5 2.4.2 HiPath 1150 ...............................................................................................................5 2.4.3 HiPath 1190 ...............................................................................................................5 2.4.4 Serviceability..............................................................................................................5 2.4.5 Flexible channel allocation for E1 interfaces ..............................................................5 2.5 List of Features ........................................................................................................5 2.5.1 Basic Features ...........................................................................................................5 2.5.2 ISDN Features ...........................................................................................................7 2.5.3 Other Expansion Options ...........................................................................................7 2.5.4 ADSL Expansion ........................................................................................................7 2.5.5 Terminals ...................................................................................................................8 2.5.6 Technical Information.................................................................................................8 2.6 Entry Voice Mail Module (EVM)...............................................................................8 2.7 Entrance Telephones...............................................................................................9 2.8 Applications .............................................................................................................9 2.8.1 HiPath 1100 Manager ..............................................................................................10 2.8.2 Small Hotel...............................................................................................................10 2.8.3 Accounting Manager ................................................................................................12 2.8.4 Software Update Assistant .......................................................................................12 2.8.5 MoH Transfer ...........................................................................................................13 2.8.6 TAPI driver ...............................................................................................................13 2.8.7 Customized System Languages...............................................................................13 2.8.8 PC Requirements for the CD software package.......................................................13 2.9 Licensing ................................................................................................................14

3 Sales Information......................................................................................... 15 3.1 Application, Commencement of Marketing and Delivery....................................15 3.1.1 Customer Information on Marketing and Delivery ....................................................15 3.2 Supporting Sales Information ...............................................................................15 3.2.1 Supporting Sales Information on the Internet ...........................................................15

4 Prices and Contract Processing ................................................................ 16 4.1 Export Regulations ................................................................................................16


Sales Information II 26.07.2010

5 Data Protection and Information Security ................................................ 17 5.1 Client Information on Data Protection and Information Security .......................17

6 Training Concept ......................................................................................... 18 6.1 Client Information on the Training Offer ..............................................................18

Version Table:

Version Date Author Changes

1.0 19.07.2006 Th. Habermann 1st edition for R7.0

1.1 28.07.2006 Th. Habermann New ADSL Option added

2.0 03.08.2009 B. Zacharski Update to SMR 16

2.1 02.09.2009 B. Zacharski Correction: 30 trunks in TME1 for HiPath 1150

3.0 26.07.2010 B. Zacharski Update to SMR 20


Sales Information Page 1 26.07.2010

1 Product Description

1.1 HiPath 1100 Family

The HiPath 1100 phone family is made up of three systems: HiPath 1120, HiPath 1150 and HiPath 1190. The three models supply from 8 to 140 users with between 6 and 40 analogue trunk lines (45 digital trunk lines). HiPath 1100 is an especially cost-effective communications solution, not only in terms of purchase price, but also for installation and operation. It is especially simple to install and administer using the Windows Service tool and with automatic port recognition. Customers have the choice of several analog and digital phone families as OpenStage, optiPoint, Profiset, Euroset, Gigaset etc. The modular configuration allows the selection between analog PSTN or ISDN carrier access, with Basic Rate or Primary Rate Interface (HiPath 1150/1190). Several integrated applications like Voicemail, Small Hotel, Call Detail Recording, TAPI Service Provider and Attendant Announcement round up the HiPath 1100 portfolio.

1.2 Configuration Overview

1.2.1 Basic System Variants HiPath 1120: basic system with 2 trunks, 8 ab-lines (4 of 8 are ab/cd lines for Profiset 3030) 2 expansion slots: ADSL, ISDN or expansion EB204 and UP0/E Total: max. 6 trunks, 16 subscribers HiPath 1150: basic configuration with 2 trunks, 10 a/b incl. 8 c/d-lines for Profiset 3030 4 expansion slots: ADSL, ISDN, TME1, UP0E with 8 ports or expansion boards EB206, EB210, EB012, trunk only EB400, EB800 Total: 16 trunks, 50 subscribers. HiPath 1190: basic configuration without trunks and extensions 10 expansion slots per box, max. 2 boxes same expansion and trunks boards as of HiPath 1150 are available Total: 40 analogue trunks or 45 digital trunks, 140 subscribers.

Trunk analog Extensions a/b c/d Options UP0/E

ISDN BRI ISDN PRI

2 ... 6 2 ... 16 2 ... 40 8 ... 16 10 ... 50 4 ... 140 4 8 8 ... 24 4 4 ... 16 4 ... 16 2 1 ... 5 1 ... 10 - 1 2

HiPath 1120 HiPath 1150 HiPath 1190



1.2.2 Expansion Options Option TME1/S2M: for digital E1 or S2M trunks up to 30 channels in HiPath 1150 and up to 45 channels in 1190 (with 2 option boards), not usable together with ISDN option Option ISDN: additional option expansion board with 5 ports for HiPath 1150 and 2x 5 in HiPath1190 and 2 for HiPath1120 Option EVM: main board expansion with an Entry Voice Mail system (EVM) Option UP0/E: interfaces for optiPoint and OpenStage with max. 16 (32) ports in HiPath 1150/1190; max 4 ports in HiPath 1120 Option ADSL: ADSL board with or without ADSL Modem for administration and for applications MOHAS: option board for external Music on Hold including one Actor & Sensor Expansion for 1120: max. 2 expansion modules EB204 (2 trunks and 4 analog stations) Expansion for 1150/90: EB206, EB210, EB400, EB800 (trunk only), EB 010 and EB012 (stations only)

1.3 Feature Overview

1.3.1 System Up-to-date feature-rich telephony with high quality and user friendly system specific phones Integrated Voice Mail with Auto Attendant ( optional ) Easy installation, setup and administration thanks to a Windows based management tool

1.3.2 Solutions Small Hotel – application for small hotels or guest houses with easy to use call accounting application and check in / check out function HiPath TAPI 1100, an interface to common CTI applications Call Accounting Tool (CDR and Accounting Manager) included in delivery

1.3.3 Connectivity HiPath 1100 supports analogue Central Office line, ADSL Internet, E1/S2M digital trunk or ISDN BRI trunk; system phones Profiset 3030, the optiPoint 500 family, OpenStage 15T and OpenStage 30T; and analogue devices like Euroset 5000 family.

1.4 Positioning

HiPath 1100 family is an attractive and cost-optimized digital communications system designed for sales via indirect channels for countries with a high analog penetration. The HiPath 1100 family is a modular product which allows easy installation and administration.

1.5 Availability

HiPath 1100 is available and successful in many countries throughout the world, including Latin America, Asia, Africa and many European countries. Telephone display messages are shown in English, French, Spanish, Portuguese, Italian, Turkish, German, Dutch and Czech. Additional display languages can be loaded by using a translation tool which is included in delivery.



2 General Feature Description

2.1 HiPath 1100 Family V7 Configuration

page

7

Option configuration:1.HiPath 1120 only2.ADSL or ISDN (all Models)3.Out of total number of Extension

only w/o ADSL or ISDN Option and 2 EB20x4.TME1 Board(s) with Channel for

HiPath 1150 1x30HiPath 1190 up to 1x15+1x30

5.UPoE HiPath 1120 4 all others max. 8

HiPath 1100 family configuration HiPath 1100(1120, 1150, 1190)

14512-101190

13012-101150

1-121120

EVMBaby Board

TME1or

S2MADSLISDNModel

Channels in Options

88-2410-1402-321190

8810-502-161150

448-162-61120

UPoEc/d 3)a/bMin.

ExtentionsCO-TrunkanalogueModel

ADSLoverPOTSG.lite

10 BaseT

CO

S0

E1/S2M

ab

ab/cd 3)

Option ADSL 2)or Option LAN

Option MOHAS 1)

Option UPoE

Option TME1/S2M

Option ISDN

V24 & USB

UPoE4/8Port

orOption EVM

FaxDID on Board

2.2 Customer benefits and cost-effectiveness (summary)

Competitive “State of the art” feature enhancement for the target markets as well as several feature enhancements (LCR, Cascaded CFWD, …) Future proofed by a new ADSL broadband access, optional 8 Party Conference is activated. Optimized product for Micro Business Customers Participate on fast growing SIP Carrier offerings Complete software suite with TAPI, Fax and accounting manager included LCR optimization allows optimized use of - SIP carrier offerings to save money on long distance and foreign calls - GSM boxes to save money for mobile phone connections Door phones with standard a/b interface will reduce installation cost HiPath 1100/1200 SNMP Agent Configuration Save of the Trace Configuration into DBS and Default Configuration of Traces Activation (profiles) and download of trace via Manager Off-line mode– Convert Database Embedded CommServer enhanced.

2.3 System specific phones

2.3.1 OpenStage 15 T and OpenStage 30 T As from system software V7R20 these two new system specific phones out of the OpenStage T series (T like TDM) can be connected additionally via UP0/E interface to all HiPath 1100 systems.



Both phones are available in ice-blue and lava. OpenStage 15 T

OpenStage 15 T is a full-featured speakerphone with display and lighted feature keys for up to 8 line appearances, for example.

OpenStage 30 T

Customizable for various workplace environments OpenStage 30 T is recommended for use as an office phone or for call center staff.

Released Accessories: • OpenStage Key Module 15 (also for OpenStage 30 T) • OpenStage Manager

2.3.2 System Phone Profiset 3030 system telephone Profiset 3030 Performance scope: Alphanumeric liquid crystal display

16 programmable keys with integrated LED for status display Hands free talking 9 fix feature keys (left to right & top to down) Navigation up: shows NEXT option Navigation down: shows previous option Navigation OK: Confirmation Key SPEAKER: activate hands free features REDIAL: redials last number Menu: access to configuration settings Flash: generate flash feature (consultation) FEATURE: activate system features Mute: switch off microphone



2.4 Configuration notes

2.4.1 HiPath 1120 Basic system 2 trunks, 8 ab-lines (4 of 8 are ab/cd lines for Profiset 3030). 2 EB-slots: One small slot for 1 Actor & 1 Sensor (including external MOH). One bigger slot is used for one of 4 possible option: ADSL, ISDN or expansion EB204 and UPoE. The UPoE option needs a controller baby board as well as an additional ribbon cable for UPoE beside the ribbon cable which must be used for any of the expansion (EB204 or ISDN) A second EB204 might be configured beside the motherboard. Total: max. 6 trunks and 16 subscribers.

2.4.2 HiPath 1150 Basic configuration with 2 trunks, 10 a/b incl. 8 c/d-lines: analog devices or Profiset 3030. 2 expansion slots: each for ether ADSL or ISDN, TME1, or expansion boards EB206, EB210, EB012 or UP0E with 8 ports; trunk only expansion boards EB400, EB800 are available as well. The UPoE option needs a controller baby board Total: 16 (17) trunks, 50 subscribers.

2.4.3 HiPath 1190 Basic configuration without trunks and extensions - up to 32 trunks and 140 subscribers might be configured. 24 (8+16) cd Profiset 3030 are possible. All of the HiPath 1150 expansion and trunks boards are available for this system. Total: 32 trunks, 140 subscribers.

2.4.4 Serviceability Easy installation with Windows Service Tools, automatic Trunk recognition. The Microsoft operation system Windows-7 is supported by all HiPath 1100 applications. The USB drivers and the TAPI service provider are released for 32-bit OS version only.

2.4.5 Flexible channel allocation for E1 interfaces Some service providers are offering S2 or CAS interfaces with less than 30 channels or sub-groups with 5, 10 or 20 channels. Any HiPath 1150/1190 equipped with TME1-S2M board is now able to provide groups of any channels. Note that the definition of the channel quantity and their location within the span is done under contract between the customer and the Service Provider. The TME1 module can be set to work either as trunk manager or as interface for CDR tickets.

2.5 List of Features

2.5.1 Basic Features HiPath 1100 family basic features HiPath 1100 family basic features continues Accept internal/external calls Emergency call Access category for night service Euro file Transfer ACS Alternative Carrier Selection Event signaling (Fax, Printer) Activation by consultation on hold (CD-Player) Extension name show in display Activation/Deactivation of first attendant on extension

not possible. Only via Administration. External cal diversion



Administration on Extension – without display and some items only via adm tool.

External dialing restriction

Administration over ISDN Flash on trunk Administration over USB Flash software update via PC Alarm announcement Flexible modularity for HiPath 1190. Allow Profiset 3030 send DTMF after connection for

station - post -dialing( today is only for trunk) Flexible numbering plan

Associated Call / Secretary service will be replaced by features: Speaker Call and Direct Answer.

Functions: switch, toggle and mono-flop with acknowledge

Association of the caller number with the speed dial name for HiPath 1100

Graphical LCR programming tool (via Administration tool)

Auto attendant with announcement Hotline Auto hands free de- and activation on key-sets Hunt group ( Cyclic) Automatic In-service of all extensions Hunt group (linear) Automatic Remote Software Update (from PC, over

ISDN) Internet access (through Dial-up Network)

automatic Software update (via PC & Internet) Key programming on Key Phone baby phone/paging: with ext. access LED Status display Cal barring with County default Line booking Cal forwarding: internal/external Line type priority operating mode Cal hold/park List of callers Cal intern a group Manual activation of actuators Cal pickup: group/selective MIDI file playback for Music on Hold Call answering service Music on hold Call cost in the Profiset 3030 display (via TAPI) MW on each CLIP device Call forward from Call Group – Allow that an agent

set call forward internal or external NDIS WAN Driver with dynamic channel grouping

of 2 B-channels / Data compression Call Timer: finish the call after a pre-defined time Night service Callback – on busy and no answer Number redial CDR (Tool for call charge evaluation with export) Power failure transfer CDR with filter on type of calls Programmable keys Central answering position Relays and sensors/alarms CLIP info in each ext. using CLIP ANA Phone like

Profiset 3030 or Profiset 3020 Relays control and status check from any

extension (including external) Conference Remote administration with password protection Connected telephone sets recognition and report Remote programming Consultation to attendant console Reset to default CTI protocol through V.24 or and USB CTI Interface upgrade

Second attendant will be replaced by feature call forward no reply and delayed call.

Data transmission protection Secretariat service (associated call) for D-Channel Tracing Speed Dial central (90 x 30 long Delayed call Speed Dial individual (5 x 30 long) (16i/48i only) DISA Telephone emulation Do-not-disturb UCD statistic software DTMF suffixe dialing VMIe - extended Voice Mail Interface EB2, 4, 8 trunk-board for HiPath 1130/50/90 Wake-up call Electronic lock Walking COS Call forwarding conditional Profiset - Advanced Support Call waiting signalling FDW - Auto Attandant integrated on MB LCR more powerfull ISDN S0-Bus external/internal configuration



overflow to other trunk groups programable Integration of EVM Special COS for locked Station UP0e Support (babyboard) Silent Monitoring PSU with Battery connection – optional for 1120 HiPath1100 - LAN VoIP support (SpeedStream ® 3610 VoIP Router

PRI for HiPath 1150/1190

Flash time detection (automatic)

2.5.2 ISDN Features option ISDN features supported in R5.2 options HiPath 1120: S0 trunk lines supporting S0 bus On / beside of motherboard: MSN Multiple subscriber Numbering EB204 - expansion board 2 trunks and 4

subscriber AOC Call Charge Small slot: EMOH - 1 Actor & 1 Sensor & external

MOH DID Direct Inward Dialing Large slot: COLR Connected Line Restriction ISDN S0 basic access 2 ports CLIR Calling Line Indent. Restriction or ADSL over POTS / G.lite CLIP Calling Line Indent. Presentation or EB204 - expansion board 2 trunks and 4

subscriber COLP Connected Line Presentation or EB200 - expansion board 2 trunks only CCBS Call Complete to Busy subscriber or Up0E – 4 Port Kit (UPoE board, CTRL & cable) CFU Call Forward Unconditional options HiPath 1150/1190: CFB Call Forward Busy ISDN S0 basic access 2/5 ports CFNR Call Forward no reply or ADSL over POTS / G.lite PP Point to Point Up0E – 8 Port Kit (UPoE board, CTRL & cable) PMP Point to Multipoint TME1: 30 - trunk in 1150; 45 -trunk in 1190

2.5.3 Other Expansion Options options / expansions HiPath 1100 expansions (Extension board EB HiPath

1150/1190) EVM: baby board EB206: 2 trunks, 6 extensions V24: Adapter cable for system Interface EB210: 2 trunks, 10 extensions USB: Adapter cable for system Interface EB400: 4 trunks only options / expansions HiPath 1190 only EB800: 8 trunks only CDB16: cd-Control for Key phones (8+16) EB012: 12 subscriber only

2.5.4 ADSL Expansion

options ADSL ADSL standard supported ITU: G.992.1 Annex A: ADSL over POTS, G.992.2 Splitter les ADS(G.lite), G.994 Handshake ANSI: T1.413-1998: Full-rate ADSL Firewall: Protection against non-authorized access from the Internet HUB Ethernet 10 BaseT 4 ports 10 Mbps IEEE 802.3 Ethernet repeater (HUB) Connections: 4 RJ 45 for Ethernet Edge-Connector for POTS/ADSLRJ 11 for extensions all phones and

analog devices Speeds: up to 8 Mbps down- 1 Mbps upstream



Features over LAN: PBX administration, TAPI/CDR, Software update (PBX and AliGate) Windows Application supported by W2k, WinNT, Win95, Win98, WinME, WinXP Administration of all Parameters of PABX-, Router and Firewall Installation Wizard for ADSL, Software

Update for PBX and ADSL boards

2.5.5 Terminals

Terminals that can be connected system telephones: Profiset 3030 model with display, optiPoint 500 family, OpenStage 15T and 30 T Analog Profiset 3000 family: 3005, 3010, 3020, 3025, 3015, 3030 Analog Euroset family, z.B. Euroset 5010, 5020, 5030 Analog CLIP phones Analog cordless phones, fax, modem/PC based on international standards Door bell, entrance station, door opener

2.5.6 Technical Information

Technical information system Signaling system: Dial Pulsing (DP) Dual-Tone Multi frequency (DTMF) Can be used as second PBX Automatic emergency operation in the event of a power outage Configuration and customer data memory protected for an unlimited period following a power outage Configuration and customer data memory protected in the event of a power outage Max. distance from terminals: Standard DTMF telephone: 4 km Standard DP telephone: 1.5 km Profiset 3030 system telephone: 500 m

Delivery package system accessory pack Operating and installation manual or CD Securing material

Special accessories Door opener interface (TFE adapter) Connection of a door opener facility - S30817-Q930-A200 V.24 adapter for connecting a PC for administration, or a printer USB Slave Interface

2.6 Entry Voice Mail Module (EVM)

The Entry Voice Mail module (EVM) is an optional expansion of HiPath 1100. The EVM is installed in a separate slot and provides a personal mailbox functionality for the subscribers. The subscribers can select between 2 different greetings, which can be activated manually or via the night service. Individual greetings can be used instead of the standard messages. The EVM records messages for a total time of approx. 2 hours, where the maximum recording length for each individual message can be adjusted from one minute up to five minutes. A time stamp and the caller ID (if available) will be attached to each stored message. Additionally, the EVM can be configured as an automated attendant functionality or to play announcements or music before the called party answers. Individual announcements



conveniently direct the caller to the person being called. In addition, incoming fax calls are detected during recording and forwarded to the fax terminal. Features of the EVM: 1 EVM module per system 2 access channels 24 voice mailboxes 2 h recording capacity 2 personal greetings 1 min. maximum length of greetings Auto attendant functionality 4 auto attendant mailboxes 2 min. maximum length of auto attendant announcements 10 speed-dial destinations for the auto attendant 2 announcements for sensors 1 active language 7 languages available at this time Further loadable languages

2.7 Entrance Telephones

Entrance telephones can easily be answered from an OpenStage/optiPoint 500 or a standard analog telephone and the door opener can also be activated. They are connected to any a/b port and are configured on the HiPath 1100 Manager. The following adapters are available for connecting the HiPath 1100 V7 system with an entrance telephone:

Adapter Connectable entrance telephones Entrance telephone (TFE) adapter box without amplifier, as per FTZ123 (S30817-K930-A300)

The following entrance telephones, which are equipped with the appropriate amplifiers, are approved for connection to the TFE adapter box: • Ritto (No. 5751) • Siedle (No. TML511)

TFE-S entrance telephone adaptor box with amplifier (S30122-K7696-T313)

The following entrance telephones are approved for connection to the TFE-S adapter box: • Ritto (No. 5760) • Siedle (No. TML511) In addition, newer bus entrance telephone systems can be connected to an a/b port on the HiPath 1100 system via the appropriate interface modules (Siedle DCA650). HiPath 1100 sees these interface modules as normal analog telephones. The door opener is controlled via DTMF code. Additional information and sources can be obtained from the manufacturer, Siedle (www.siedle.de).

2.8 Applications

A comprehensive software package is supplied with HiPath 1100 on CD. This section describes the individual programs.



2.8.1 HiPath 1100 Manager HiPath 1100 Manager is a Windows application with which the HiPath 1100 system can be configured and administered. The tool offers the following basic functions: Identification and display of system extensions Backing up and reading in the system configuration Remote administration with password protection and call number check

2.8.2 Small Hotel There are about 17,4 Mio hotel rooms and 320.000 hotels worldwide, with an annual growth of 1,5 – 3,0% (Source: Vertical market compendium Hospitality, 04/2006). Many of them are small hotels or guesthouses with few rooms. An integrated hotel solution allows additional sales of HiPath 1000 systems into this segment. This solution offers a significant advantage compared to other competitors. Small hotels and guesthouses are not able to spend money for an external front office hotel application (like HiPath Hospitality Service Center). Providing the core hotel features checkin/checkout, call accounting per room and wakeup calls as integrated solution within HiPath 1000 systems without extra cost is exactly what the customers want. Precondition for working of that solution is a PC and a printer for billing. Each guest room has a phone, usually an analogue standard phone (e.g. Euroset 5010). The receptionist uses an optiPoint or OpenStage telephone.

2.8.2.1 Features The following features of the Hotel application for HiPath 1000 are supported: COS change of any phone (room) with Check in or Check out command at the programmer extension (receptionist phone) Easy-to-use call accounting application for room name and number, room status, Check in / Check out date and time, call duration and call cost with factor based billing. The data can be printed out or exported to another application. The Small Hotel accounting application can be installed using the HiPath 1100 V7 system CD.

2.8.2.2 Checkin/Checkout Process In a small hotel, a guest requests the check in: The hotel receptionist chooses the menu option “Small Hotel”, enters the room number, and confirms “Check In“ The extension of this room is unlocked The telephone account of this extension is reset In the same hotel, a guest requests the check out: The hotel receptionist chooses the menu option “ Small Hotel”, enters the room number, and confirms “Check Out“ The extension of this room is locked The telephone account of this room is closed and sent to a printer (also available as csv-file for any billing SW) The hotel receptionist adds the telephone account value to the bill

2.8.2.3 Country Adaptation The Small Hotel PC application is currently available in English and Portuguese language. However using the ATT application, which is included in the system CD, the Small Hotel texts may be translated in any language and stored within the PC.



2.8.2.4 Detailed Description of the Small Hotel Solution There is a system flag in the Manager to set it as a Hotel System. If the system flag is set, the first system phone will be assumed to be the reception phone. This phone will get the option “Checkin/Checkout?” in the menu. By setting the flag, all phones in the switch will be set as Checked out, and as a consequence the electronic lock will be active. The admin/attendant extention will not be checked out/checked in, and so it will not be locked by this feature. All Checked out Phones are able to perform internal calls.

The existing HiPath 1000 Accounting tool has been adapted to a smaller feature set which fits to the hotel receptionist needs. Depending on the configuration of the system flag, the application runs in this new mode. The Acounting tool in Hotel services mode offers a menu option to show the whole list of extensions and a summary of the telephone bill status for each of the extensions.



The information presented in this window will be updated as the tickets are received from the switch. The user will be able to print and/or to export the data contained in this window. Another menu option is implemented to allow the view of a complete summary of the telephony bills of the hotel. The window will show the bills for all extensions in sequence. The user will be able to print and/or to export the data contained in this window. No license control is required. It will not be possible to run the Accounting tool in normal mode and Hotel Services mode simultaneously, since they are the same application and it is not possible to run it twice in a PC. Also the CDR tool can not be used together with the hotel application. A PC with the running Hotel application must be connected to the HiPath 1000 system so that the telephone bill is automatically printed or exported.

2.8.3 Accounting Manager The Accounting Manager is an application for retrieving and processing call charge data generated by the communication system. Features: Retrieve call data records from the communication system Call data record can be generated and well-arranged shown in the Managers screen The user can define filter criteria for call data records to see just specific records, for e.g. a particular extension number Account codes can be allocated, you can assign a name to them Show call costs on a graphical way Export call data records in a CSV database

To install it, access the setup file in the CD path: “\extras\Accounting tool\setup.exe”. See application help file for information on how to configure it for advanced bill charging.

2.8.4 Software Update Assistant This tool makes it very easy to update software (update software either locally or remotely by means of an external service center). Software can also be updated remotely from an external server.



The standard internal music-on-hold (Siemens music) can also be loaded by means of the software update.

2.8.5 MoH Transfer This PC software is used to select, modify and upload files for internal music-on-hold. A preset melody is available in the HiPath 1100 system for the music-on-hold feature (MoH). Using this tool, a polyphonic music-on-hold in PCM format may be transferred. Note: When transferring MIDI files for music-on-hold, you must comply with the copyright laws of the Performing Rights Society (GEMA)!

2.8.6 TAPI driver TAPI drivers are a prerequisite for operating additional CTI software available on the market, for example for associated dialing on the PC. The HiPath 1100 TAPI driver supplied can be networked for client/server operation and allows you to connect up to the USB connection on the HiPath 1100 or on an optiPoint 500 telephone.

2.8.7 Customized System Languages In addition to the languages already available in HiPath 1100 one further language can be added for the display texts of the optiPoint 500 or OpenStage phones and for all PC tools. This language is arbitrary, and therefore unusual languages or dialects may be created, provided that they can be displayed with the standard character set. Two PC programs are available for translation: TTT for the display texts ATT for the PC tools (Manager, Software Update, Accounting, CommServer, MoH, Small Hotel). These programs are found on the Service CD. They offer a convenient user interface for the translation of all texts menus and dialogs, based on an English original. From these translated tables a new System CD can be created on which a new customer-specific language extends the original selection of languages. The file with the translated display texts is also copied onto this CD and can later be downloaded onto the HiPath 1100 using the TTT program1. Details about the paths for the translated files can be found on the system CD in the "Readme_ATT" and "Readme_TTT" files. The HiPath 1100 systems cannot be delivered from the factory with a new language. However, a sales partner or a local SEN company may create the new system CD and provide it to all their resellers or customers. In this case, the new CD should be used instead of the original system CD. After the PC tools are installed, the new language will immediately be available for selection. To activate the customer-specific display texts on the optiPoint telephones at the customer, the customer downloads the translated text file from the new CD using the TTT program when setting up the HiPath 1100. This is also possible via remote administration.

2.8.8 PC Requirements for the CD software package Operating Systems supported: Windows 2000 SP4, Windows XP SP2, Windows 2003 Server SP1, Windows Vista SP1, Windows / PC Hardware requirements: Pentium processor, at least 266 MHz (preferably higher) 64 MB memory, at least 100 MB hard disk space CD-ROM or DVD drive

1 To help with the creation of a new System CD, the TTT program is already contained on the original System CD.



USB1.1 master port The HiPath 1100 Manager PC can be connected to the HiPath 1100 on the following ports: USB port on the HiPath 1100. USB adapter (optional) is required. USB port on the optiPoint telephone. USB port cable is not supplied. V.24 or RS232 (adapter required) S0 port on the HiPath 1100 expansion module, for local or remote access ADSL module

2.9 Licensing

HiPath 1100 does not require any license to be paid by customers/resellers.



3 Sales Information

3.1 Application, Commencement of Marketing and Delivery

3.1.1 Customer Information on Marketing and Delivery As a customer of Siemens Enterprise Communications GmbH & Co. KG, you can obtain further information on this topic from the relevant regional Siemens organization.

3.2 Supporting Sales Information

3.2.1 Supporting Sales Information on the Internet Internet Information: http://www.siemens-enterprise.com/de/Support_and_training/Infrastructure-Support/Communications-Systems-For-Small-And-Medium-Businesses/HiPath-1100.aspx Data sheets in English can be downloaded from the Internet (SEBA) as PDF files. https://enterprise-businessarea.siemens.com/portal/authsec/portal/ecba/ProdInf;jsessionid=1F40D6C0E6D08B19EE2BC2F7D48E16BC

Documentation Language Medium Source Order number Data sheet HiPath 1100

English Brochure LZ Fürth A31002-K1270-D100-*-7629

Data Sheet HiPath 1120

English Brochure LZ Fürth A31002-K1270-D101-*-7629

For other language versions, please contact your regional Siemens Enterprise Communications organization. https://intranet.enterprise.siemens.com/Content%20Sites%20V2/Corporate/SEN_Shared_Services/Competition_Market.aspx?sc_lang=en



4 Prices and Contract Processing As a customer of Siemens Enterprise Communications GmbH & Co. KG, you can obtain further information on this topic from the relevant regional Siemens Enterprise Communications organization.

4.1 Export Regulations

Certain products in our sales program are subject to the regulations governing export permits required under EU/German/US law [in accordance with the Export List (in German "AL") and Export Administration Regulations (EAR)]. At the time an offer is submitted or an order is confirmed, it cannot reliably be assumed that export/re-export licenses to be applied for will always be granted, that existing export/re-export licenses can be extended to include delivery dates that can arise from schedules or unexpected delays. Your offers, order acknowledgments and contracts with your customers which are known to involve, or can be assumed to involve, deliveries intended for export/re-export – in other words indirect exports and transactions with distributors – should therefore include the following proviso: "This offer (this contract/this order acknowledgment) and the fulfillment of the contract are subject to the proviso that the requisite export licenses are issued and that this is not prevented by other impediments arising due to German or other export regulations."



5 Data Protection and Information Security

5.1 Client Information on Data Protection and Information Security

The relevant country-specific data protection provisions must be observed.



6 Training Concept

6.1 Client Information on the Training Offer

Basic Training for HiPath 1100 is provided by a Computer Based Training lesson. As a customer of Siemens Enterprise Communications GmbH & Co. KG, you can obtain further information on this topic from the relevant regional Siemens organization.

HiPath 1100

Documents

power outage

cd software

hotel receptionist

expansion

original system

tapi service

call accounting

maximum length