Himachal Pradesh Board of School Education, Dharamshala Government of Himachal Pradesh Vol II – General and Commercial Specifications Society for Promotion of Information Technology and e- Governance 24, SDA Complex, Kasumpti Shimla-171009 Plot No. 480-481, Phase III, Udyog Vihar Gurgaon, Haryana Wipro Consulting Services
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Himachal Pradesh Board of School Education, Dharamshala
Government of Himachal Pradesh
Vol II – General and Commercial Specifications
Society for Promotion of Information Technology and e-Governance
24, SDA Complex, Kasumpti Shimla-171009
Plot No. 480-481,
Phase III, Udyog Vihar Gurgaon, Haryana
Wipro Consulting Services
RFP FOR HIMACHAL PRADESH BOARD OF SCHOOL EDUCATION - VOL II
SOCIETY FOR PROMOTION OF INFORMATION TECHNOLOGY AND E-GOVERNANCE, HIMACHAL PRADESH 2
1 RFP PROCESS .......................................................................................................... 6
1.1 COST OF TENDER DOCUMENTS ............................................................................... 6
1.2 CONTENT OF RFP DOCUMENTS .............................................................................. 6
1.3 KEY ACTIVITIES AND DATES .................................................................................... 7
1.4 CLARIFICATION OF RFP DOCUMENTS ...................................................................... 7
6.1 CONDITIONS OF APPOINTMENT .............................................................................. 29
6.2 INTELLECTUAL PROPERTY RIGHTS ......................................................................... 29
6.3 TERMINATION OF CONTRACT WITH HPBSE IMPLEMENTATION VENDOR .................... 30
6.4 TRANSFER OF ASSETS AND SYSTEM MANAGEMENT AND KNOWLEDGE BASE .............. 30
6.5 PROCESS FOR TRANSFER OF ASSETS IN CASE OF END OF TENURE ........................... 31
6.6 RESOLUTION OF DISPUTES.................................................................................... 31
7 SERVICE LEVEL AGREEMENT .............................................................................. 33
ANNEXURE I TECHNICAL PROPOSAL LETTER ...................................................... 43
ANNEXURE II COMMERCIAL PROPOSAL LETTER ................................................. 45
ANNEXURE III BILL OF MATERIAL ............................................................................ 47
ANNEXURE IV TECHNICAL EVALUATION CRITERIA ............................................... 50
ANNEXURE V FORMAT FOR SUBMISSION OF RESUME ......................................... 54
ANNEXURE VI FORMAT FOR PROVIDING CITATIONS ............................................ 55
ANNEXURE VII FORMAT FOR STATEMENT OF DEVIATION(S) ............................... 56
ANNEXURE VIII REQUEST FOR CLARIFICATIONS .................................................. 57
ANNEXURE IX FORMATS FOR COMMERCIAL QUOTATIONS ................................. 58
RFP FOR HIMACHAL PRADESH BOARD OF SCHOOL EDUCATION - VOL II
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ANNEXURE X DECLARATION REGARDING ACCEPTANCE OF ALL TERMS AND CONDITIONS MENTIONED IN TENDER ........................................................................ 61
ANNEXURE XI DECLARATION REGARDING PAST TRACK RECORD .................... 62
ANNEXURE XII MARKS DISTRIBUTION AND EVALUATION OF MANPOWER ........ 63
ANNEXURE XIII INDICATIVE SPECIFICATIONS ........................................................ 72
RFP FOR HIMACHAL PRADESH BOARD OF SCHOOL EDUCATION - VOL II
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Acronyms Used in this Document
Abbreviation Term AMC Annual Maintenance Cost
BOM Bill of Material
CAPEX Capital Expenditure
CV Curriculum Vitae
DD Demand Draft
EMD Earnest Money Deposit
EOI Expression of Interest
GBPS Gigabits per second
HPBSE Himachal Pradesh Board of School Education
H/W Hardware
INR Indian National Rupees
ISO International Organization for Standardization
ITSM IT Service Management
KBPS Kilo bits per second
LAN Local Area Network
MBPS Mega bits per second
MRP Maximum Retail Price
OPEX Operational Expenditure
PBG Performance Bank Guarantee
RFP Request For Proposal
S/W Software
SITEG Society for Promotion of Information Technology & E-Governance
SLA Service Level Agreement
SMS Short Service Messaging
SPC Special Purpose Company
RFP FOR HIMACHAL PRADESH BOARD OF SCHOOL EDUCATION - VOL II
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1 R F P P R O C E S S
1.1 COST OF TENDER DOCUMENTS
The Tender document is available for sale to vendors against payment of Rs 10,000 (Rupees Ten
Thousand Only) by demand draft drawn in favor of “Member Secretary (EC), SITEG cum Directory
IT,” payable at Shimla. Bidders can also download the tender document from website of
Department of Information Technology, Himachal Pradesh (www.himachaldit.gov.in). Tender
Document is not transferable to any other bidder.
1.2 CONTENT OF RFP DOCUMENTS
The RFP document is as stated below, and should be read in conjunction with any Addenda issued
in accordance with clause 2.5 (Amendment of RFP Documents) of this Volume and proceedings of
Pre-Bid Meeting issued in accordance with clause 1.5 (Pre-Bid Meeting):
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42. Fire & Smoke Detection and Alarm System 1
43. Automatic Fire Suppression system 1
44. Pest & Rodent Repellent System 1
45. Access Control System 1
46. 30 KVA DG Set 1
47. Civil Works and interiors including LAN 1
Networking
48. Networking As per actual
Application Software
49. Application Software for HPBSE 1
50. Any other components
Note:
1. Vendor should provide all relevant details for each of the product proposed as per Bill of
Materials
2. Vendor needs to mention all the components that it proposes to be used for this
assignment.
3. Vendor needs to specifically mention all components proposed to be used/procured specific
to the HPBSE Implementation.
4. In case of procurement of licenses by vendor for specific use of this project, then they
should be procured by the name of SITEG only.
5. Vendor should provide the details of all the licenses (RDBMS, application server, operating
server etc.).
6. DIT Shimla has existing 6TB SAN Storage. SAN requirement are mentioned in the RFP are
for Dharamshala Site. One more tape library is required for DIT, Shimla.
7. As mentioned above there is existing SAN Setup at Shimla. As HP Education is looking for a
replication solution which can work well for Heterogeneous Storages. Replication Solution
should not overload Server Host CPU/Memory Resources.
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Annexure IV Technical Evaluation Criteria
The vendor is expected to explain the methodology through which he will address the technical
requirements to meet the expected performance requirements as specified in RFP Vol I and II.
The vendor shall list down the sub requirement within each parameter depicted in the left
vertical pane of the following table (Technical Evaluation Criteria) against each technology
component. In the Reference column the vendor shall give a reference (page no.) to the place in
the proposal where he has dealt with that issue.
The bidder may use one architecture diagram to address more than one evaluation parameters
Technical Evaluation Criteria
S. No. Parameters Maximum Points
Evaluation Criteria
Minimum Qualifying Score/Supporting
Reference
A Organizational Capability- 40 24 out of 40
(a) Project Value of Similar Nature i.e.
covering all four components :
a) Software Development
b) Hardware Installation,
maintenance and support
c) Facility Management
Services
d) Training to Employees of
organization
8 >=6 Crore – 8 points
>=4 Crore to 6 Crore – 6 points
>=2 Crore to 4 Crore - 4 points
>=1 Crore to 2 Crore – 2 points
Work order and Experience certificate
(b) Implementation of Education Board /
Examination Management Solution
for any Government/private
institutions.
8 2 points for each successfully completed project – up to 4 projects
Work order and Experience certificate
(c ) Experience in implementing Double
Entry System for Financial
transactions
2 0.5 points for each successfully completed project – up to 4 projects
Work order and Experience certificate
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S. No. Parameters Maximum Points
Evaluation Criteria
Minimum Qualifying Score/Supporting
Reference
(d) Experience of Implementing web
portal for Government organizations
2 0.5 points for each successfully completed project – up to 4 projects
Work order and Experience certificate
(e) Number of Projects implemented with LAN nodes including software development
6 >=500 LAN Nodes = 6 points
>=300 to <500 LAN nodes = 4 points
>=100 to <300 LAN nodes= 2 points
Self certified document
(f) Number of projects having facility management activities for duration of 3 years
6 >=5 Projects = 6 points
>=3 Projects to >5 Projects = 4 points
>3 Projects = 2 points
Work order including scope of work
(g) Experience in providing training to 200 employees under single IT implementation project
4 1 point for each successfully completed project – up to 4 projects
Work order and Experience certificate
(h) No. of ongoing projects of similar nature being handled at present by the organization
4 1 point for each project – up to 4 projects
Work order and Experience certificate
B Experience of Application Development and Implementation in Government
15 9 out of 15
(a) Project of value more than 50 Lac providing services to employees and citizens/students/schools with online
10 2 point for each successfully
Work order and Experience
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S. No. Parameters Maximum Points
Evaluation Criteria
Minimum Qualifying Score/Supporting
Reference
application and delivery, online payments etc.
completed project – up to 5 projects
certificate
(b) Multi-location operations 5 1 point for each successfully completed project – up to 5 projects
Work order and Experience certificate
C Proposed Methodology / Process / Plan
5 3 out of 5
(a) Proposed Implementation Plan including week wise activities.
2 Clarity and detail of the document
Proposal
(b) Proposed Training Management Plan, Risk Management, transition management and Change Management Process
3 Clarity and detail of the document
Proposal
D Proposed Human Resources
15 9 out of 15
(a) Details of project Team dedicated for this project – Technical Skill Sets, Experience in Similar Projects, Certifications relevant to the role described in Annexure X
15 Experience, Qualification and skills of resources as desired in Annexure X
Proposal
E Proposed Solution for eGovernance Project at DIT
25 15 out of 25
(a) Understanding of Project Requirements
3 Clarity and detail of the document
Proposal
(b) Technologies Proposed 3 Clarity and detail of the document
Proposal
(c) Solution Design & Approach 2 Clarity and detail of the document
Proposal
(e) Security Architecture 2 Clarity and Proposal
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S. No. Parameters Maximum Points
Evaluation Criteria
Minimum Qualifying Score/Supporting
Reference
detail of the document
(f) Service Delivery Approach 2
Clarity and detail of the document
Proposal
(g) Helpdesk, Incident, Problem Management Plan
2 Clarity and detail of the document
Proposal
(i) Proposed Scanning Solution 3 Clarity and details of the document
Proposal and demo (if required)
(j) Data digitization, Migration and Quality assessment plan and methodology
3 Clarity and detail of the document
Proposal
(k) Technical Presentation 5 Clarity and detail in the presentation and replies to queries
Presentation
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Annexure V Format for Submission of Resume
S No. Item Details
1. Name
2. Profession/Present
Designation
3. Years with firm
4. Total Experience (# of Years)
5 Nationality
6. Area of Specialization
7. Proposed Position in Team
8. Key Qualification/Experience Under this heading give outline of staff members
experience and training most pertinent to
assigned work on proposed team. Describe
degree of responsibility held by staff member on
relevant previous assignments and give dates and
locations. Use up to half-a-page.
9. Education Under this heading, summarize college/
university and other Organization education of
staff members, giving names of colleges, dates
and degrees obtained. Use up to quarter page.
10. Experience
Under this heading, list of positions held by staff
member since graduation, giving dates, names of
employing Organization, title of positions held
and location of assignments. For experience in
last ten years also give types of activities
performed and Owner references, where
appropriate. Use up to three quarters of a page.
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Annexure VI Format for Providing Citations
S.No. Item Guidelines Attachment
Ref. No. for details
1. Name of the project
2. Client Details Name; Contact Person’s name
and no.
3. Relevant Work Area/
domain
Please specify the area of
work/domain relevant to the
requirement of this RFP.
4. No. of locations Please specify no. of locations for
implementation
5. Scope of Work Provide Scope of Work; highlight
Key Result Areas expected and
achieved
6. Scope of the Project Provide details of the project
scope
7. Contract Value Provide particulars on contract
value assigned to each major
phase and milestone.
8. Project Completion
Date
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Annexure VII Format for Statement of Deviation(s)
Format for statement of deviation from scheduled requirements:
S.NO. REFERENCE
(CLAUSE NO. & PAGE NO.)
DEVIATION IN PROPOSAL BRIEF REASON
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Annexure VIII Request for Clarifications
SITEG, Department of Information Technology, Government of Himachal Pradesh
Bidder’s Request For Clarification
Name of Organization submitting
request
Name & position of
person submitting
request
Address of organization
including phone, fax, email
points of contact
Tel:
Fax:
E-mail:
S.
No.
Bidding Document Reference
(Volume/Number/page)
Content of RFP requiring
clarification
Points of Clarification
required
1
2
3
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Annexure IX Formats for Commercial Quotations
SN Components QTY Make & Model Price
Hardware Components
1. Database Server (DIT, Shimla) 2 Price
2. Application Server (DIT, Shimla) 2
3. ECM Server (DIT, Shimla) 2
4. Management Server (DIT, Shimla) 2
5. Web Server (DIT, Shimla) 2
6. Backup Server (HPBSE, Dharmshala)
1
7. SAN (4 TB) (HPBSE, Dharmshala) 1
8. SAN Switch (HPBSE, Dharmshala) 2
9. Link Load Balancers (DIT, Shimla) 1
10. Server Load Balancer (DIT, Shimla) 1
11. Core Switch (HPBSE, Dharmshala) 1
12. Tape Library (HPBSE, Dharmshala) 2
13. WAN Router (HPBSE, Dharmshala) 1
14. Database Encryption Hardware Device
1
15. Rack – 42 U (HPBSE, Dharmshala) 2
16. Desktops for persons at Backup Site (HPBSE, Dharmshala)
2
17. Printers for persons at Backup Site (HPBSE, Dharmshala)
2
18. Scanners for persons at Backup Site (HPBSE, Dharmshala)
2
19. Scanners for examination cell (HPBSE, Dharmshala)
3
System Software
20. Operating Systems for Servers As required
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21. USB Digital Signature + OTP Token 400
22. NMS s/w for monitoring the LAN established in HPBSE including Backup Software
1 set
23. Enterprise Content Management As per the solution
proposed by vendor
Should provide the
details including licenses
24. Database Server As per the solution
proposed by vendor
Should provide the
details including licenses
25. Application and Portal Server As per the solution
RDBMS, disaster recovery, Advanced knowledge of SQL, Strong understanding of Relational
Database Management Systems, Experience with 24x7 operational database, experience
working with off-site colleagues. Certified profession on the RDBMS proposed by vendor.
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JOB TITLE: Software Engineer
GENERAL SUMMARY: Develops, tests, document software modules, features, and/or
components of software programs based on specifications. Participates in design, codes, tests,
and debugs new software or enhances existing software.
ESSENTIAL JOB FUNCTIONS:
o Analyzes and designs software modules, features or components of software programs and
develops related specifications.
o Participate in designs, develops, tests, documents and maintains complex software
programs for assigned systems, applications and/or products.
o Codes, tests and debugs new software or enhances existing software.
o Troubleshoots and resolves or recommends solutions to complex software problems.
o Assists management with the planning, scheduling, and assigning of projects to software
development personnel.
o Ensures product quality by participating in design reviews, code reviews, and other
mechanisms.
o Interacts effectively with Quality Assurance team.
o Participates in developing test procedures for system quality and performance.
o Develops and maintains software schedules.
o Writes and maintains technical documentation for assigned software projects.
o Provides initial input on new or modified product/application system features or
enhancements for user documentation.
o Reviews user documentation for technical accuracy and completeness.
o Documents system/environment dependent characteristics and user installation
instructions.
REQUIRED SKILLS AND COMPETENCIES:
o Very strong knowledge of software development tools and methods.
o Very strong knowledge of related software languages.
o Very strong knowledge of test design and configuration.
o Very strong knowledge of related systems, applications, products and services.
o Good written and verbal communication skills.
o Ability to test and analyze data and provide recommendations.
o Ability to identify and resolve or recommend solutions to moderately complex problems.
o Ability to organize tasks and determine priorities.
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MINIMUM QUALIFICATIONS:
Education: BE/BTech. degree in engineering, computer science or MCA or equivalent education.
Minimum Experience: 3+ year’s software development experience, including experience
developing, testing and maintaining moderately complex software programs. Preferably
Certified candidate on the technology proposed in Solution.
JOB TITLE: Network Administrator
GENERAL SUMMARY: Implement and provide operational support for LAN/WAN/Internet architectures that include hardware and software platforms. Coordinates network system planning, installing, monitoring, testing and servicing. Maintains reports on LAN/WAN performance to ensure service level agreements are met. ESSENTIAL JOB FUNCTIONS: o Provide implementation assistance to infrastructure and commercial support groups for
local and wide area networks including security. o Conduct ongoing maintenance of network standards, procedures and processes for large
multi protocol network. o Test new network and security technology. o Provide full documentation of network additions and enhancements including detailed
topology diagrams and implementation project plans. o Document procedures and reference materials for use in training and troubleshooting. o Develops and executes detailed test and acceptance plans. Provides feedback to vendors
regarding problems or issues. REQUIRED SKILLS AND COMPENTENCIES: o In depth understanding of data communications protocol and LAN/WAN technologies
including OSPF, RIP, EIGRP, ATM, Ethernet, Layer 2, Switching, Routers, Frame Relay. o General knowledge of firewalls and security practices. o Strong written and verbal communication skills. o Ability to identify and resolve moderate to complex network problems using network
management tools and methodologies. o Ability to train associates. o Excellent oral and written communication skills. MINIMUM QUALIFICATIONS: Education: BE/BTch/BSc/MCA/Diploma degree in engineering, computer science, or related field or equivalent education and experience. Must have CCNA or CCNP certification. Minimum Experience: 5+ years of network engineering experience involving the network level 3 support and analysis of networks and systems.
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Desirable: Working knowledge of layer 2 switch technology, specifically experiences with frame relay and ATM principles, protocols, and Cisco ASA administration. Knowledge of X.25, SNA, BSC, and xDSL protocols along with STUN and DLSW.
JOB TITLE: System Administrator
GENERAL SUMMARY: Manage medium scale IT infrastructure and IT team. Develop and meet team goals by administering and maintaining the proposed systems within the datacenter including development and test systems. ESSENTIAL JOB FUNCTIONS: o Ensures availability and integrity as per the proposed solution by practicing sound systems
administration practices; managing access and resource sharing using NIS, NFS, and auto-mounter; installing hardware and software upgrades; performing systems backups on a regular and ongoing basis.
o Administer the Network Information Services database, Firewalls, and Internet Mail, and the Domain Name Service (add and remove hosts; resolve problems).
o Provides technical support to users by answering questions and inquiries; analyzing and resolving problems; creating development and test environments.
o Performs capacity planning by analyzing computer resource usage data; planning for growth, upgrades, and replacements.
o Analyzes, installs, maintains and upgrades computer hardware and software on the propose system, Windows, Storage Area Networks, and/or other related systems.
o Determines long range requirements and operational guidelines. o Proposes and implements systems enhancements that will improve the reliability and
performance of the system, including security integrity controls. o Monitors usage and performance. o Develops administrative scripts and utility programs for various operating systems. o Assists in formulating and monitoring policies, procedures and standards that impact
systems. o Troubleshoots and resolves all operating systems related errors and failures and recovers
data. o Conducts auditing activities and resource utilization studies on servers to ensure adequate
server memory. o Plan and implement activities such as backup, monitoring, upgrades, etc. for overall systems
and network management.
REQUIRED SKILLS AND COMPENTENCIES:
o Strong skills in the proposed solution o Excellent analytical and problem-solving skills; ability to define problems, collect data,
establish facts, and draw conclusions; o Good interpersonal/customer relations skills
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o Ability to develop strategies to address short and long term needs of users o Clear and concise verbal and written communications; ability to express complex technical
concepts in easy to understand terms, both verbally and in writing o Self-motivated, ability to work under general supervision o Excellent experience with programming or scripting and a solid understanding of relational
database issues. o Possess excellent communication skills, when communicating within the organization and
with outside vendors as well as in a technical forum. MINIMUM QUALIFICATIONS:
Education: BE/BS/B.Tech or equivalent. Experience: o 8+ years in managing medium to large data center and server systems. o Hand-on experience in proposed system administration, network administration, hardware
maintenance, customer support, software licensing. o Strong hands-on working knowledge of networks, Firewalls, Proxy servers, and other
security configurations. o Relevant experience in a commercial computing environment that includes systems
administration, operations administration or configuring and maintaining pc/servers. o Previous experience in managing a 7X24 commercial computer environment
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Annexure XIII Indicative Specifications
Note: Bidders can quote equivalent and better
1. Servers
Blade Chassis/Enclosure
Blade Chassis shall accommodate the specified maximum number of Blade Servers
with hot swappable HDD, Interconnect Modules, Power supplies, Fans and
Management Modules with following features
Blade Chassis Specifications
Parameter Specification
Description Shall provide common resources for the Blade Servers like power,
System Management, Cabling, Ethernet Management and
extension, External fiber Channel Storage switching and
connectivity. Chassis with all redundancy features. The same
chassis should support Server blades, Storage Blades & Tape
based Blades. (It is clearly mentioned that the Blade chassis shuld
support Server blades, Storage Blades and Tape based blades)
Blade Bays and I/O
bays
Chassis to accommodate min 8 or higher hot pluggable half
height/width blades servers with SAS hard disks. Minimum 8 I/O
bays with minimum 4 fabric support (Specs are indicative and SI
can quote equivalent or better)
Mid-Plane High-Availability Dual Path Midplane or passive midplane for
providing two-way communication paths for Ethernet, Fiber
Channel Switches, Power Supply and Management Signals and
should be able to support with minimum throughput of 6 Tb/s
(Specs are indicative and SI can quote equivalent or better)
Fiber Channel Switch 2 Nos of 8Gbps Fiber channel switch modules. There shall be min.
4 ext. ports and provision for internal ports for communicating to
each blade server that needs to be connected to the external
SAN.
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Ethernet Switch
Module
Adequate Nos of Gigabit Layer 2+ Ethernet Switch Module
(Minimum 2 switch modules) with minimum 8 up-link ports. The
switches shall have internal ports for communication to all the
blades populated in the Blade Chassis. Internal switches shall
have 2*10GbE uplinks that also supports Stacking. The Switch
should also support I/O Virtualization.
Management
Modules
Dual redundant management modules to communicate with the
system management processors on the blade server. The
Management Modules shall be capable of complete remote
management. (Specs are indicative and SI can quote equivalent
or better)
Cooling Dual hot swap variable speed fans for Cooling the chassis fully
redundant.
Power Module Power Supplies shall be hot swappable and shall be supplied in
adequate numbers so as to ensure n+n redundant power supply
is there for completely populated chassis with 16 numbers of half
height servers with SAS hard disks .
Blade Server Specifications
The specification of each blade server is as follows.
Item Description
Processor and
Chipset
Minimum 2 Nos of Xeon 7500 series, 6/8 core processor
per blade, Rest SI need to optimise this to meet desired
SLA
Memory 32 GB DDR-III Support up to 64 GB
HDD 2 x 146 GB hot plug SAS HDD with support for RAID 1
HDD Bays Minimum 2
I/O Slots Minimum one number of Mezzanine Adapter Slots
Ethernet
4 nos of 10/100/1000 gigabit Ethernet onboard. (Specs
are indicative and SI can quote equivalent or better)
HBA 1 x dual port FC 8Gbps HBA
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2. SAN (4 TB) (HPBSE, Dharmshala)
Make & Model Offered - (To be filled by the bidder) Compliance
(Yes/No)
The storage array should support industry-leading Operating System platforms
& Clustering including: Windows 2000 (Advanced Server), Windows Server
2003 (Enterprise Edition), Sun Solaris, HP-UX, IBM-AIX, Linux etc.
Offered Storage Array shall be configurable in a No Single Point of
configuration including Array Controller card, Cache memory, FAN, Power
supply etc.
The storage array should have a dual redundant dedicated path for cache
mirroring.
The storage array should support hardware based RAID 0, 1, 4/5 and 10/6
levels
The array should support dynamic expansion using both striping and
concatenation
Minimum Cache Size is 8GB, Should be able to scale upto 32GB cache with
controller upgrade
4 TB usable after RAID 5/6
The array should be supplied with software to create snapshot/point in time
copy and clone/volume copy for the entire capacity of the array
Must provide automatic monitoring of disk drive health at disk sector level for
bad sectors and initiate a proactive background drive rebuilt on failing drives.
The storage array should support global distributed online hot spare.
The array should be supplied with virtual/thin provisioning
The storage array should be IPv6 ready.
Online database backup license for servers.
Should support unlimited client license
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3. SAN Switch (HPBSE, Dharmshala)
Make & Model Offered - (To be filled by the bidder) Compliance
(Yes/No)
The SAN switch should have adequate populated ports to cater for the
redundancy in connectivity from any other equipment.
Switch should have non-blocking architecture
All 24 ports should be concurrently active
Throughput of each port in the SAN switch should be 4 Gbit/sec full duplex
with no over-subscription.
Switch should protect existing device investments with auto-sensing 1, 2, 4
Gbps capabilities.
All the ports should operate at min 4Gbps in a nonblocking backplane
All the ports should auto-negotiate to 4Gb/2Gb FC speeds.
Setting of the port speed to 4Gbps or 8Gbps from the lower speed should not
impact the other ports in the same port blade.
All the SAN Switch components should be hot swappable
All the SAN Switch components should be field replaceable units
The SAN switch should provide the redundancy at cooling and power levels
to meet the desired SLA's
Power supply and fan assembly should have different FRU.
The SAN Switch should support Virtual Fabrics feature
The SAN Switch should enable partitioning of a physical SAN into logical
fabrics
The SAN Switch should provide advanced zoning capabilities
The SAN Switch should allow health monitoring capabilities
The SAN Switch should allow performance monitoring capabilities
The SAN Switch should have support for web based management
The SAN Switch should support CLI.
The SAN Switch should support option to configure the switches with alerts
based on threshold values for temperature
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4. Link Load Balancers (DIT, Shimla)
Make & Model Offered - (To be filled by the bidder) Compliance
(Yes/No)
Architecture
Should have a high performance purpose built hardware based solution with
dual core processor or better
Clustered Multiprocessor operating system
1 Gbps L7 Throughput scalable to 2 Gbps
Should have 4 Gbps throughput with 2000000 concurrent sessions. (SI can
quote equivalent or Better)
8 X 10/100/1000 Mbps fixed ports with optional 2GBIC slots for either fiber or
copper use are minimum. SI is free to select higher number of interfaces
Dedicated always on (AOM) out of band management port
Should have minimum 160 GB disk capacity
Should have indicator or front panel LCD screen
Should support RIP,OSPF
Should support VLAN,STP,LACP, Trunking
Should have minimum 4GB RAM
Performance
4 Million Concurrent Sessions
60K New connections per second at Layer 4
Should support 1 Gbps compression throughput
Should provide TCP optimization
Should Support Ipv6 environments
Load Balancing Features
Should provide Load balancing for inbound & outbound traffic
Selection of shortest path to destination based on load/Hops/response time
Least amount of Bytes
Least number of users/session.
Connection completion rate
Kilobytes /sec
Quality of Service
Packet rate (http request per sec 50000 or above)
Drop packet rate
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Make & Model Offered - (To be filled by the bidder) Compliance
(Yes/No)
Cyclic or Round Robin.
weighted Cyclic or weighted Round Robin
SNMP Parameters, like router CPU utilisation etc
Autolast hop
Should support Static NAT & Dynamic NAT
Health Monitoring
Should provide individual health check for each link
Should be able to do health check on protocols like HTTP, SMTP, POP etc
In case of link failure traffic should be diverted to another link automatically
Should provide GUI interface to configure any health check
Should support internal of external system monitors
OEM Scanning Software, Autozonning Intelligent Character Recognition with in -built form designer and Indexing software from a company of International reputation and must be having a proven record for data capture in Indian Government Projects.
The Vendor must also provide one software lic with each scanner integrated with scanner the software for post scanning Image processing like geometrical correction, 1dimentioanl Lighting Correction, 2D lighting correction, adjustment of histogram , area detection (to manually or automatically isolate the graphic components and text fields on your page), binarisation , color conversion, colorimetric curves, intelligent crop, deskew, filter, finger masking, geometrical correction, light and contrast, ICC profile, Program should be able to run all Photoshop scripts for image cleaning, polarity detection, ability to launch the OCR software from this Post image Processing software, Ability of batch processing and ability of running
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in batch mode.
The OEM software should provide for Auto page size detection, Deskew, Text orientation recognition, Border removal, Skip blank page, Custom color dropout, Multi stream, Advanced text enhancement, Jpeg compression by hardware, Black background removal.
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12. Backup Software
• Backup Solution should be available on various Operating System platform like, UNIX (SUN Solaris, HP-UX and IBM AIX , TRU 64 UNIX, etc.), Linux, Netware, and Windows and etc. Should support clustered configurations of the backup application in a cluster. i.e. backup application should failover as a highly available resource in a cluster. Pricing of the software not be dependant on the number of CPUs of the UNIX machines.
• The backup software should be capable of doing full, incremental, differential, and variable block based deduplicated backups. The software should also be capable of offering deduplicated tape outs.
• The backup software should be capable of performing self healing of backup indexes, this would include consistency checking on its indexes to verify if there is any corrupt data.
• Ability to backup data from one platform and restore it from another (Open Tape format) to eliminate dependence on a particular OS machine and for disaster recovery purposes.
• The backup software should be able to encrypt the backed up data using 256-bit AES encryption.
• Software should have full command line support on above mention operating systems. • Should have SAN support on above mention operating systems. Capable of doing LAN
free backups for all platforms mentioned above. • Should support “Hot-Online” backup for different type of Databases such as IBM DB2,
Oracle, MS SQL, Sybase etc. • Software should have an inbuilt feature for Tape to tape copy feature (cloning, within
the tape library) to make multiple copies of the tapes without affecting the clients for sending tapes offsite as part of disaster recovery strategy.
• Pricing of the software not to be dependent on the number of CPUs of the UNIX machines.
• Upgrading the UNIX machines and increasing CPU should not have any commercial implications in terms of renewing licenses or buying additional licenses.
• Should have the optional ability of staging the backup data on a disk and then de-stage to a tape based on the policy for faster backups.
• Should support NDMP backup to disk. Should support NDMP multiplexing of NDMP and no NDMP data to the same tape. The software should be capable of doing NDMP configuration through the GUI.
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13. Enterprise Content Management System
• Ability to interface/integrate with standard software tools, graphing and charting tools • Ability to retrieve/import images; image formats graphics; graphic formats etc. • Ability to extract/retrieve/import content from databases • Ability to interface with other platforms • Ability to interface/ integrate with desktop publishing tools • Ability for authors/contributors to create/save content directly into the repository (I.e.
without a separate authoring tool, and without having to author content then import it into the repository)
• Ability to support standard note file automation • Ability to integrate with legacy system like File Tracking system • Ability to define policies for documents such as active / retrieval / archival / destruction
of documents and records. • Ability to access/collect/retrieve/import static and variable content components from
multiple types of sources, including automated systems as well as individual contributors.
• Ability to access/collect/retrieve/import content using import utilities or other code modules, either user-invoked or invoked via an automated process, from LAN/WAN locations
• Ability to access/collect/retrieve/import content with automated scheduled script as well as user selection
• Ability to identify source of content, original as well as updates • Ability to calculate/create/ cancellation/ modifications new content from existing
components • Ability to handle variable components: text, data, graphics, images, charts and graphs • Ability to create/handle graphs, bar/pie charts from variable and historic data • Ability to define templates as assemblies of components, and use templates to create
document instances; graphical user interface • Ability to compose complete layouts; layout formatting capabilities • Ability to handle variable components in templates: vary in content, vary in size; effect
on resulting document instances • Ability to force page breaks • Ability to embed business rules in template definitions, to vary resulting documents
based on presence/value of specific content • Ability to preview sample document from template definition • Ability to import/convert existing templates • Ability to have built-in functions: page numbering, header/footer sections, columns,
etc. • Ability to re-use components in templates/documents • Ability to cross-reference components to templates/documents, and list the
templates/documents a component is used in • Ability to search templates/components/documents • Ability to search templates/components/documents for replace & replace-all updates;
ability to define search criteria for replace/replace-all
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• Ability to show how each template/component/document relates to others in search results
• Ability to view actual templates/components/documents in search results: e.g., double-click to open
• Ability to populate templates from content components to create documents; user-invoked vs. automated
• Ability to combine/calculate/generate content when creating documents from templates
• Ability to verify documents; document preview • Ability to refine/customize content on document instances without changing at
template • Ability to revise published documents • Ability to output documents in various presentations formats, including (but not
necessarily limited to): PDF, PowerPoint, Word, Excel, HTML, XML, RTF, etc. formats for commercial printers.
• Ability to deliver components/documents to intranet sites; internet sites; downloadable; editable vs. read-only
• Ability to print-ready output: output usable by commercial printing services • Ability to generate color output • Ability to have edit and dynamic page breaks • Ability to optimize printing for graphics-intensive documents, for varying printer speeds • Ability to enter attribute information about a template/component/document
(including images and graphs): (title, subject, type, keywords/tags) • Ability to generate attribute information such as author, date created, version, date
modified/by whom; at component/document/template save • Ability to search templates/components/documents for retrieval by author, title, date,
type and other attributes, keywords/ tags, full text search, wildcard search, advanced search (AND, OR, NOT)
• Ability to do full-text indexing as well as attribute indexing • Ability to construct search criteria with a wizard, not a query language • Automatic inclusion of archives • Ability to choose directories/sub-directories to search, including archives • Ability to view • actual template/component/document in search results: e.g., double-click to open,
zoom in-out • Ability to print/produce documents from search results • Ability to store templates/components/documents/versions in folders or other
container hierarchy • Ability to organize templates/components/documents: by type, author, date created,
etc. • Ability to check-out and check-in for template/component/document • Ability to check-in only by user who checked out the template/component/document • Ability to lock-out or notification of checked-out status for
templates/components/documents being updated • Ability to store and recall versions of templates/components/documents
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• Ability for user to decide to save a revision/update as a new version or replace existing version
• Ability to distinguish between versions • Ability to compare versions and report differences • Ability to rollback to a prior version • Ability to archive templates/components/documents • Ability for user to define purge criteria and/or retention periods • Ability to audit trail: who changed what when, template/component/document history
tracking • Ability to route automatically and notify for review/approval: status tracking, electronic
approvals, history, annotation, comments , etc. • Ability to attach documents to workflows • Ability for reviewers/approvers to add comments/annotate documents/components,
highlight text, attach related docs/files • Ability to depict graphically workflows end-to-end • Ability to define workflows by document/project • Ability to route to an outside entity via email • Ability to automatically notify via email or system notification, to component and
document owners when a component is changed, so that the owners know what documents to change
• Ability to support for workgroup collaboration; definition/scheduling of tasks/plans/projects; notifications to users of pending/due/overdue tasks
• Ability to track status of task/plan/project • Ability to email templates/components/documents from the desktop • Ability to define distribution lists/mailing lists; ability to email to an outside entity. • Ability to do ad hoc reporting: graphical user interface, wizard, selections vs.
expressions • Ability to track Template/component/document usage • Ability to generate user-definable reports & pre-defined reports • Ability to save report instances to a shared or local drive, printer, etc. • Ability to be platform independent and available on 3-teir architecture with each tier
fully independent. • Ability to have security level at Template/component/document • Ability to create user roles, access levels definable by system admin • Ability to uniquely identify each user • Ability to restrict users having more than one concurrent connection • Ability to store passwords in encrypted format • Ability to support authentication mechanisms • Ability to establish access control for confidential/highly restricted information • Ability to use Digital Signatures for approval • Ability of NAS/SAN support for high volume image/document storage/retrieval • Should support full indexing on documents containing word, tiff and pdf files should
support open environment and based on industry standards like J2EE, .NET and XML API for custom application development.
• Any Enterprise class Content Management is acceptable to us like Documentum, Filenet, Alfresco, Newgen
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14. Database Encryption Device
Hardware Database Encryption device should allow HPBSE to ensure compliance and limit
liabilities by protecting any sensitive data accessed by employees, or third parties. This data
protection solution should protect application, network, and database layers.
Hardware based Database Encryption module HPBSE should be able to protect critical data from
both internal and external threats, ensure compliance with regulatory mandates for security,
and mitigate the risk of data theft.
Appliance-based encryption for database should feature granular, field-level encryption
capabilities and should easily be integrated with the Web server, application server, or database
layer.
Features Specifications Required
Performance More than 100000 TPS and less than 100 microseconds latency
Certificate Management Multiple certificates, built-in certificate authority, revocation list (CRL) support
System Administration Secure Web-based GUI, secure shell (SSH), console Web and Application server support
BEA, IBM, IIS, Oracle, Apache,
Supported databases IBM DB2, Microsoft SQL Server, Oracle & Teradata Supported mainframes IBM z/OS Form factor 1U, rack mountable Network interfaces 2 x 10/100/1000 Mbps
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15. Enterprise Database Server
• Support for High Availability Clusters • The database should be able to interface directly with High Availability Clustering
Software on UNIX, Linux & Windows • Database should provide High availability & Disaster recovery using cost effective option
of automatically synchronizing the transaction logs to disaster site, which in case of fail over the other node provides the availability of all data. This flexibility of log synchronization should be supported from Enterprise to Entry Level server edition of the database
• Database should have received the security certification from the International Common Criteria for Information Technology Security Evaluation
• Database should also comply with Federal Information Processing Standard 140-2 (FIPS 140-2) standard. This standard describes US Federal government requirements for IT products that employ cryptographic modules
• A centrally Monitored & Browser Based GUI Administration Tool should be available with the RDBMS to Create, Delete & Manipulate different Database Objects and also Schedule Queries priorities centrally
• The database software should have inbuilt capabilities to provide following capabilities without the use of any third party plugins. Any separate product if any should be from the database OEM only.
a. Data warehousing and Analysis Services. b. Business Intelligence c. ETL functionality d. Notifications e. Performance Management Tools f. Clustering Tools g. Tuning and Diagnostics Tools h. Spatial Database Capabilities i. Database Compression and Encryption Tools
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16. Enterprise Portal Server
• System shall provide single information view of the data coming from multiple sources such as web service, XML, SQL source, Web Pages and Spreadsheets. This would need ability to connect to multiple sources, defining rules and filtering conditions
• Portal platform should provide ability to clip any website to encourage re-use of already available content.
• System shall have support for Web-based administration that can monitor data and events, monitor portal components such as HTTP server, Portal Cache, Portal Repository etc and maintain portal configuration files.
• System shall have support for centralized, web based user provisioning ensuring single definition of users, roles, groups and access rights.
• Portal architecture should support either.NET or Java platform or both. • Portal should deliver content based on user attributes or preferences • System shall have support for Personalization of home page using drag & drop
functionality • Portal should provide a next generation Web 2.0 portal framework built specifically for
componentized Web 2.0 services like wikis, blogs and other Collaboration functionalities like Communities, Project-based tasks (Creation & Management) etc.
• System should be able to manage portal content using web content management from common content management repository thru out-of-the-box integrations.
• Portal search should support content, keywords, Full text & people search. • Portal should provide comprehensive analytics module to tracks portal/community
traffic, searched keywords, system response time, document downloads, user turnover, visit duration, etc.
• The portal platform should provide ability to surface data managed by packaged and custom applications like ERP through Portlets / Webparts.
• The portal platform should provide support for Digital certificates and Secure Interface for confidential transactions as required.
• Portal platform must provide ability to wire the Portlets / Webparts together. This means that various Portlets / Webparts on a portal page can be connected with each other using a parameter to produce a simple, contextual application that integrates data from disparate system
• Portal should support multiple languages. • Business User Administration - The portal solution should provide browser-based tools
that would let business-level portal managers intelligently assemble, configure, and manage enterprise portals. The administration tools should provide granular control
• The portal solution should provide the ability to change a site's user interface. Users shall be able to customize the placement of books, pages and Portlets / Webparts, or the look and feel of their personal pages.
• Should be able to integrate the user profile the Active Directory/LDAP. There should be capability to perform Active Directory/LDAP crawls to capture user profiles. Once those are stored, users should be able to add profile information and also create alerts to profiles to see when their subscribed person publishes or changes information. Users should also be provided facility to manage their profile information from the portal.
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• The Portal product proposed must not be “already developed application” as a bespoke application by one system Integrator. The skillsets for the portal product proposed must exist with multiple System Integrators apart from the bidder who is proposing it in the RFP response.
17. Two Factor Authentication
• The hardware token should be tamper proof • Should provide load balancing and high availability capabilities using multiple primary
and replica servers. Should allow setting up of at least 10 replicas for failover and load balancing.
• All activities at admin console should have an audit trail of all logon attempts and operations. Logs should be tamper proof should provide tools to check the integrity of logs.
18. Laptops
Specification
Complied / Not
Complied
Processor Latest at the time of bidding
Maximum
memory
4GB with support up to 8 GB DDR3 memory
Internal drives 500 GB SATA Hard Disk Drive 7200 rpm
OS Genuine Windows 7 Professional 64-bit
Preloaded Antivirus
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19. UPS (1/5/10 KVA)
Specification Make & Model Offered Manufacturer ISO 9001 & ISO 14001 Certified TECHNOLOGY IGBT based PWM Technology Microprocessor Controlled Digital Design Double Conversion True On-line UPS Overall Efficiency (AC-AC) • 85% INPUT Voltage range 160V – 270V Frequency range 47 to 53 Hz Phase Single Phase with ground Power Factor >0.9 or better OUTPUT Voltage 220VAC-230VAC Voltage regulation +/-2% (or better) Frequency regulation 50 Hz +/- 0.1% (free Run Mode) Harmonic Distortion (THD) < 3% (linear load) Waveform Pure Sine wave Crest Factor 3:1 Load power factor 0.8 lagging to unit Galvanic Isolation Provided through Inbuilt, double-wound transformer Battery Backup Minimum VAH for 1 KVA is 1440VAH, for 5 KVA is 4650 VAH
and for 10 KVA is 16000 VAH. Battery Type Sealed Lead Maintenance Free VRLA type
(Lead Calcium SMF batteries NOT acceptable)
DC Bus Voltage 48 volts to 204 Volts depending on ratings Battery Enclosure Powder Coated Cabinets matching with color of UPS, Made of
Screw / Nut-Bolt less for easy installation & Maintenance
Battery Brands Reputed & Reliable brands like Exide, Panasonic, Rocket, Hitachi, Quanta, Luminous, CSB, Emerson etc.
General Operating Temperature 0 to 40 Degree C Alarms & Indications All necessary alarms & indications essential for performance
monitoring of UPS like mains fail, low battery & fault detection
Bypass Automatic, Manual Bypass Switch Compatibility UPS to be compatible with DG Set supply Communication Interface Standard RS 232 port for software interface
Optional SNMP interface support Certifications For Safety & EMC as per international standards
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20. Bio Metric Device
Make & Model Offered - (To be filled by the bidder) Compliance
(Yes/No)
Effective Window
Area 45X45 mm
Interface High Speed USB 2.0 with Cable
Resolution Min. 700X500 dpi
Capture method Hold still capture/ Rolling capture
Power DC 5.0V
Drivers/ Software OEM Supplied Software/ Drivers for MS-Windows XP/
Vista/ 7 Platform
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21. LAN Switch 24 Port - Managed
Make & Model Offered - (To be filled by the bidder) Compliance (Y/N)
Interface /Slots
1 x 24 ports 10x100x1000 FE
2 x 1000Mbps ports base single mode
Performance
Packet forwarding rate is 32 Mpps or higher
52 Gbps switching fabric capacity
General Features
Supports Port Mirroring
Supports Port Trunking
Link Aggregation
VLAN features
IEEE 802.1Q VLAN encapsulation
802.1Q
"Minimum 255 VLAN", However SI need to make sure that all
routing and switching equipment should work on same command
line/interface for better manageability"
Security
Support Port based network access control (802.1x)
Support port security
Traffic shaping and policing
MAC Address security/MAC Address Notification support which
allows for notification of new users added or removed.
Management
RS-232 Console port
Easier Software upgrades through network, using FTP, TFTP, etc.
Accessibility using Telnet, SSH, Console access.
Easier Software upgrades through network, using FTP, TFTP, etc
SNMPv1, snmpv2 & v3
Configuration management through CLI, GUI based software
utility and using web interfaces. GUI tools will be provided.
Supports Event and system history logging functions.
Support for Syslog Server required
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Provides CPU utilization monitoring and Port description
Standards
IEEE 802.1x support
IEEE 802.3x full duplex on 10BASE-T and 100BASE-TX ports
IEEE 802.1d Spanning-Tree Protocol
IEEE 802.1p class-of-service (CoS) prioritization
IEEE 802.1Q VLAN
IEEE 802.1s
IEEE 802.1w
IEEE 802.3 10BASE-T specification
IEEE 802.3u 100BASE-TX specification
Power Supply
Internal power supply 230 Volt 50Hz input
Mounting
19” Rack mountable
24 ports patch panel
patch cords:
24 nos. of 3 ft patch cords for FE ports with UTP cable termination
from client PCs and
4 nos. of 3” ft. minimum OFC patch cords Duplex with SC-Style
connectors, Single Mode (including Fiber connectors)
All necessary power cords, adapters, data cables, connectors,
CDs, manuals, brackets accessories, wire managers, etc. will be
provided
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22. LAN Switch 8 Ports- Managed
Make & Model Offered - (To be filled by the bidder) Compliance (Y/N)
Interface /Slots
1 x 8 ports 10x100x1000 FE
2 X 1000 Mbps or SFP port
Performance
Packet forwarding rate is 12 Mpps or higher
20 Gbps switching fabric capacity or higher
General Features
Supports Port Mirroring
Supports Port Trunking
Link Aggregation
VLAN features
IEEE 802.1Q VLAN encapsulation
802.1Q
"Minimum 64 VLAN", However SI need to make sure that all
routing and switching equipment should work on same
command line/interface for better manageability"
Security
Support Port based network access control (802.1x)
Support port security
Traffic shaping and policing
MAC Address security/MAC Address Notification support which
allows for notification of new users added or removed.
Management
RS-232 Console port
Easier Software upgrades through network, using FTP, TFTP,
etc.
Accessibility using Telnet, SSH, Console access.
Easier Software upgrades through network, using FTP, TFTP,
etc
SNMPv1, snmpv2 & v3
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Configuration management through CLI, GUI based software
utility and using web interfaces. GUI tools will be provided.
Supports Event and system history logging functions.
Support for Syslog Server required
Provides CPU utilization monitoring and Port description
Standards
IEEE 802.1x support
IEEE 802.3x full duplex on 10BASE-T and 100BASE-TX ports
IEEE 802.1d Spanning-Tree Protocol
IEEE 802.1p class-of-service (CoS) prioritization
IEEE 802.1Q VLAN
IEEE 802.1s
IEEE 802.1w
IEEE 802.3 10BASE-T specification
IEEE 802.3u 100BASE-TX specification
Power Supply
Internal power supply 230 Volt 50Hz input
Mounting
19” Rack mountable
8 ports patch panel with UTP cable termination from client PCs
patch cords: 10 nos. of 3 ft patch cords for FE ports
All necessary power cords, adapters, data cables, connectors,
CDs, manuals, brackets accessories, wire managers, etc. will be
provided
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23. AC 2 Ton (With Stabilizer)
Make & Model Offered - (To be filled by the bidder) Compliance
(Y/N)
Type of AC
Split AC
Capacity
Capacity à 2 Tonnage
Cooling à 24000 BTU/Hr
Compressor à Rotary
Refrigerant à R-22 type
Power Supply à 230V/Ph
Performance
EER à 9.7
Air Circulation à CFM 647-794
Noise level à <50db
Operation
Remote Control à LCD
Cables
All necessary cables to install AC
Stabilizer of required rating
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30 KVA Diesel Engine DG Set
ALTERNATOR: Mecc Alte/Crompton Greaves Three phase, 50 cycles, self-regulated, self-excited, screen protected 30 KVA / 24 KW, 415 Volts, 4 Wire, alternator of rated capacity at 0.8 power factor. The alternator shall conform to relevant BS/IS standard. CONTROL PANEL: Standard/customized, louvered, steel construction Control panel, dust & vermin proof comprising of MCB/MCCB, CTs for metering, Voltmeter, Ammeter, Frequency meter, Indications, Fuses etc. ESSENTIAL ACCESSORIES: Ø Fuel tank with drain valve, breather, inlet and outlet connections. Ø Battery with leads. Ø Anti vibration mountings. Ø Operator manuals & test certificates
CANOPY: Doors& Roof shall be fabricated from MS CRCA of adequate thickness with airtight EPDM foam gasket and 3 point lock. MS/Zinc die cast hinges shall be provided. INSULATION: The insulation material shall be PU Foam. The material should be fire retardant. WINDOW FOR CONTROL PANEL: Windows for control panel shall be with glass/acrylic and sealed with neoprene rubber gasket. AIR INLET & AIR OUTLET: Air inlet and outlet louvers, with special sound reduction dampers for proper air ventilation shall be provided. CONSTRUCTION: The construction shall be modular, bolted construction and shall have access from all sides. All fasteners shall have washers. The fasteners shall be SS/Zinc coated MS. LIGHTING: 1 no. lamp with ON/OFF switch and socket inside the canopy shall be provided. EARTHING: The Earthing arrangements for DG set / Canopy shall be homogenous.
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PAINTING: All metal surfaces shall be thoroughly treated with degreasing, derusting and phosphating in our in-house fully-automated, 7 tank pre-treatment process, conveyorised powder coating plant, before final power coating. The finish shall be suitable for outdoor use. NOISE LEVEL PERFORMANCE: The maximum noise level permitted during full load shall be 75 dB (A), measured at 1 meter distance from the edge of canopy. The product shall be certified by CPCB as per latest sound norms. FUEL FILLING & DRAIN: Suitable external fuel filling and drainage connections with locking facility shall be provided. FUEL TANK MATERIAL / THICKNESS / CAPACITY: The fuel tank shall be removable type. The tank shall be fabricated from CRCA / HR pickled MS, minimum 2 mm thick sheet. The tank capacity shall be 250 Litres. TEMPERATURE RISE INSIDE CANOPY: The maximum permissible temperature rise above the ambient shall be 5°C to 7 °C VENTILATION: The canopy is equipped with a forced air circulation fan of reputed make. ANTI VIBRATION PADS: The anti vibration pads shall be provided below diesel engine and alternator.
RFP FOR HIMACHAL PRADESH BOARD OF SCHOOL EDUCATION - VOL II
SOCIETY FOR PROMOTION OF INFORMATION TECHNOLOGY AND E-GOVERNANCE, HIMACHAL PRADESH 113
24. NMS
The Proposed NMS management solution should have following modules :-
1. Network Fault Management
2. Network Performance Management
3. Network availability Chart
Network & Server Monitoring
• The proposed system shall identify over-and under-utilized links and assist in maximizing the utilization of current resources. The proposed system shall monitor Performance of Network devices like CPU, memory & buffers etc, LAN and WAN interfaces, backplane utilization etc.
• The proposed system should provide SLA reports based on availability & reachability indicating uptime, downtime outages, and number of outages and should be customizable reporting interface to exclude specific outages such as power down outage from overall SLA computation for monitored servers & network devices.
• The proposed solution should provide several performance reports out-of-the-box: Executive Summary Report, CIO Reports ,IT Manager Reports, Service Level report , At-A-Glance , Trend Reports , Top N Reports , What-If Reports , Health Reports ,QoS Reports out-of-the-box as part of the base performance monitoring product .
• The proposed system should be able to auto-calculate resource utilization baselines for the entire managed systems and networks and allow user to set corresponding upper and lower threshold limits
• Analyzing network traffic pattern is required to help in troubleshooting issues related to network traffic congestion and type of traffic flowing on network interfaces based on application & protocols for capacity analysis and providing breakup of traffic utilization.It should help in identifying what user workstations or servers are consuming most amount of bandwidth
• The proposed solution must be able to monitor and report on unique protocols per day and display utilization data and baselines for each protocol individually by interface.
• The proposed traffic analysis system must be capable of automatically detecting anomalous behavior such as virus attacks or unauthorized application behavior. The system should analyze all NetFlow traffic and alert via SNMP trap and syslog of any suspicious activity on the network and send it to central network console.
Service Desk Management
• The proposed helpdesk solution must provide flexibility of logging, viewing, updating and closing incident manually via web interface. Helpdesk solution should provide interface to define workflows , SLA’s ,users ,notifications as well as ability to customize web forms and add database tables or columns & map them to forms as per requirement.
• Helpdesk escalation policy must allow easy definition on multiple escalation levels and notification to different personnel via window GUI/console.
RFP FOR HIMACHAL PRADESH BOARD OF SCHOOL EDUCATION - VOL II
SOCIETY FOR PROMOTION OF INFORMATION TECHNOLOGY AND E-GOVERNANCE, HIMACHAL PRADESH 114
• The proposed helpdesk solution must have an updateable knowledge base for technical analysis and further help end-users to search solutions for previously solved issues.
• The proposed helpdesk solution must integrate tightly with the Knowledge tools and CMDB
• It should support remote management for end-user & allow analysts to do the desktop sharing for any system located anywhere, just connected to internet. Remote desktop sharing in Service desk tool should be agent less & all activity should be automatically logged into the service desk ticket.
25. SPECIFICATION OF DATA CENTER
1. Data Center Infrastructure for the user will be installed to provide highest level of physical
security and also risk coverage. The data center once implemented should offer comprehensive
protection and multi-functional security coverage for backup systems, server systems, and
network and communication systems. It should fulfil all the requirements of the category “high
availability protection”
2. Data Centre needs to be a Tier II Data Centre As per specified in Tier Classification Manual,
The Agency shall therefore adequately plan for high availability of equipments and build for the
necessary operational support to maintain an uptime of 99.9% on a quarterly basis. The Agency
should also ensure that all the equipment in the Data Centre is appropriately maintained and
managed for a period of 5 yrs
3. Data center infrastructure will be implemented by the Vendor as a turn key solution as per
the Specification given in the successive paragraphs. Approximate size of Data Center would be
600 Sqft.
Blue print of the Data Center building will be handed over to the successful bidder after award
of contract. Vendor will undertake all necessary activities for successful implementation of the
Data Center. The Specification of Data Center is as follows.
RACK
These racks will be used to mount and house all server / network / storage devices in the data
center The rack has to be designed to meet the safety requirements of the modern data centre.
Both the front and rear door should have got a comfort handle with different locking options.
Cable entry should be entered via the roof plate and via the gland plate without affecting the
climatic conditions inside the rack.
Server Rack 42U
Technical specifications:
• Dimensions 600 x 2000 x 1000 (WxHxD) • Enclosure frame and panels dipcoat primed in RAL 7035 Grey • Panels additionally powder-coated • Front perforated steel door (130°), with 78% perforation
RFP FOR HIMACHAL PRADESH BOARD OF SCHOOL EDUCATION - VOL II
SOCIETY FOR PROMOTION OF INFORMATION TECHNOLOGY AND E-GOVERNANCE, HIMACHAL PRADESH 115
• Rear sheet steel Perforated door (130°) with 78% perforation • 482.6 mm (19”) mounting frames, front and rear • Load capacity of the interior installation: 10,000 Newton per rack • Fan Tray 4 Fans, Levelling feet, Hardware Pack of 100 • Copper Earth Bar 1800mm high with 15 wires, 15 connection clamps, fitted on busbar
support for 15 devices.
Network Rack 42U
Technical specifications:
• Dimensions 800 x 2000 x 1000 (WxHxD) • Enclosure frame and panels dipcoat primed in RAL 7035 Grey • Panels additionally powder-coated • Front perforated steel door (130°), with 78% perforation • Rear sheet steel Perforated door (130°) with 78% perforation • 482.6 mm (19”) mounting frames, front and rear • Load capacity of the interior installation: 10,000 Newton per rack • Fan Tray 4 Fans, Levelling feet, Hardware Pack of 100 • Copper Earth Bar 1800mm high with 15 wires, 15 connection clamps, fitted on busbar
support for 15 devices.
Power
Electrical Power Distribution System. The data center will be provisioned with structured power
distribution system. The 3 Phase commercial conditioned 440V/50Hz power supply will be made
available by the user at the Distribution panel along with MCBs.
Main Distribution Panel-Data Center
This Main Distribution panel will be used to distribute power to all power consuming devices
used in data center such as: UPS, Lighting, Fire Fighting equipment, cooling, security, etc
Technical specifications
• Vendor will supply, install, test &commission, the main distribution panel. • Complete Single Line Diagram should be made and certified by the user before starting
the work. • The wiring will be carried out by the vendor by using fire retardant appropriate rating
electrical cable • All power rating should be designed in consideration with all the devices involve inside
data center • Complete distribution should not have any single point of failure, • Complete distribution panel should be non compartmentalized type, modular, totally
shrouded • Bus bars should be of Electrolytic Grade Copper as per EN 13601 • Bus bar support and cover systems are fire retardant as per UL 94 V0.
RFP FOR HIMACHAL PRADESH BOARD OF SCHOOL EDUCATION - VOL II
SOCIETY FOR PROMOTION OF INFORMATION TECHNOLOGY AND E-GOVERNANCE, HIMACHAL PRADESH 116
SPECIFICATION UPS DISTRIBUTION BOARD
This UPS Distribution panel will be used to distribute power to all Server/ Network Racks,
Security, Emergency Lighting
Technical specifications
• Vendor will supply, install, test &commission, the UPS distribution panel. • Complete Single Line Diagram should be made and certified by the user before starting
the work. • The wiring will be carried out by the vendor by using fire retardant appropriate rating
electrical cable • All power rating should be designed in consideration with all the devices involve inside
data center • Complete distribution should not have any single point of failure, • Complete distribution panel should be non compartmentalized type, modular, totally
shrouded • Bus bars should be of Electrolytic Grade Copper as per EN 13601 • Bus bar support and cover systems are fire retardant as per UL 94 V0.
SPECIFICATION POWER SYSTEM MODULE (PSM):
PSM. This concept should include complete power distribution system of the Rack , i.e. feed,
distribution, and protection. It should have easy to add simple plug-in modules, including
various country versions.
The essential features of PSM are:
• Two separate 3~ feeds, which should facilitates a redundant structure
• 96A of power available; 48A per feed
• 7 plug-in modules should be installed over a length of 2m, corresponding to 42 fully insulated
IEC 320 slots
• Shockproof design, i.e. it is even possible to partially equip the strip
• Modular design, simple installation
• Complete compatibility with the all enclosure systems
EARTHING:
Data center Infrastructure Needs to be provisioned with Suitable Separate Earthing for all
equipments.
Vendor will take care of complete Earthing provision at site.
Earthing for Electrical System
Electrical Earthing for UPS
Electronics Body Earthing for Data Centre Infrastructure
Complete Copper Earth bar should be provisioned below the false floor for each rack. And
connected to main earth.
Precision Air Conditioning
RFP FOR HIMACHAL PRADESH BOARD OF SCHOOL EDUCATION - VOL II
SOCIETY FOR PROMOTION OF INFORMATION TECHNOLOGY AND E-GOVERNANCE, HIMACHAL PRADESH 117
i) The Data center should be equipped with Precision Air Conditioning System to remove high levels of waste heat from server enclosures and to provide uniform, effective, affordable cooling for Servers and similar IT equipment (switches etc) installed in server enclosures.
ii) Air-circulating climate control system (CRAC) for operation with coolant R407c One-piece air-circulating climate control enclosure Unit for recirculating air operation for use in Data Centres and other IT operational environments. The airflow direction inside the unit is from top to bottom. The supply air is blown out in the raised floor.
iii) Each unit should be capable of providing sensible cooling capacities at rated ambient temperatures with adequate airflow.
iv) The Inside Conditions should be viz. 20 + 1 Deg. C and relative humidity is 50+ 5% RH.
v) The Power Consumption of compressors should not be more then 8.8KW
vi) The system should contain Scroll compressor, Evaporator, Humidifier, Condenser and an Externally Equalized Thermostatic expansion valve (TXV), all of which should be contained within the cabinet of the unit. The unit controller should be microprocessor based and include a large. There should be a provision for LCD backlit graphic display for clear visibility of text and graphics. The display and control buttons should be accessible from the unit front without removing any external panels.
vii) The PAC Units should be having CE marking
viii) The CRAC system should be one-piece air-circulating climate control enclosure for stand-alone air circulation operation, and is used in server rooms.
ix) The air should conveyed by a fan installed outside of the unit housing, which is mounted in a base in the raised floor.
x) The fan should be installed as a free-running wheel with an integrated with radial fan and EC motor. Internal deflection and impact losses in the unit are minimised through installation in the raised floor. The fan speed should be set via EC controller according to the individual volumetric flow
i) Total 3 No.8.15 TR of such units should be installed in n+1 mode.
Security
CCTV Surveillance.
The system will be fitted with an IP enabled CCTV based surveillance system for monitoring of
activity within the Data Center. The system must be supplied with suitable number of cameras
and control system to cover each nook and corner of the DC and the access door. The system
should have the facility of remote viewing over IP network and recording for atleast 1 week.
Biometric Room Access Control System:
RFP FOR HIMACHAL PRADESH BOARD OF SCHOOL EDUCATION - VOL II
SOCIETY FOR PROMOTION OF INFORMATION TECHNOLOGY AND E-GOVERNANCE, HIMACHAL PRADESH 118
The Access Control System shall be used to serve the objective of allowing entry and exit to and
from the data center within the facility to authorized personnel only User defined reporting and
log formats. Fail safe operation in case of no-power condition and abnormal condition such as
fire, theft, intrusion, loss of access control, etc. Day, Date, Time and duration based access rights
shall be user. Suitable Door Controller system shall be provided. The Controller shall be UL
Listed. Should support 5000 users with access rights for every panel, across 512 modular doors
in a system.
Rodent Control
Supply, installation and Commissioning of Pest Repellant System comprising of following:
Ultrasonic Pest Repeller (VFHO Model), with 2 Master Console and 12 Satellites. Cable 2 Core x
1.5 mm2 Cu. Are. Factor range shall be between 0.5 and 2.0 (where 2.0 double the normal)
Illumnated Signage
Agency should also provide Illuminated signs with proper naming convention should be installed
in the Data Centre.
Fire Detection
Agency Should Provide The fire detection system should be a highly sensitive air sampling smoke
detection system to detect a potential fire even before it breaks out. The detector could be
made of laser or Led light source and should offer basic response sensitivity of 0.01% light
obscuration per metre. The system should have programmable alarm level for pre-alarm and
main alarm. The system should come with separate indicator board for installation outside the
monitored area with indicators for alarm levels, fault indicators and indication of smoke density.
Fire Extinguishing System
In order to reduce the residual risk of a fire inside the room caused by the server and
Networking components an effective FM-200 based fire extinguishing system to be fitted. The
system to be provided with tanks for agent, dispensing unit controlled by the fire detection
system
Remote Management
Intelligent Room Control System.
The Data Center infrastructure must be installed with intelligent IP Based SNMP Enabled system
to monitor, control and document physical parameters inside the data center. Such as
RFP FOR HIMACHAL PRADESH BOARD OF SCHOOL EDUCATION - VOL II
SOCIETY FOR PROMOTION OF INFORMATION TECHNOLOGY AND E-GOVERNANCE, HIMACHAL PRADESH 119
Temperature, Humidity, Smoke, Vibration, Motion, Precision AC Failure Alarm, also fitted with
alarm signal lamp to give visual indication of such alarms
Rack Mount Monitors with Keyboard and Mouse.
This compact 1 U console, space-saving server administration. In order to access other servers,
this monitor/keyboard unit should easily combined with the KVM switches ,This should make it
possible to connect up to 32 servers to one unit in 1 U.
The peculiarity of this compact solution is that a 482.6 mm (19 ) keyboard including number
pad and keypad may be integrated, in spite of its small size.
The minimal depth of the unit, at just 510 mm (680 mm with 15inch TFT display, The
installation kits supplied should allow it to be adapted to an existing difference between levels
of 680 – 850 mm for the 482.6 mm
When closed, the drawer can be locked for protection against unauthorized operation. In order
to prevent heat accumulation when folded, the backlight should deactivated automatically
KVM Switch
16 Port IP Enabled CAT 5 Based KVM switch will be installed in Data Centers fro remote access of
the servers. The KVM switch must meet following specifications:-
(a) Should have 19” 1U form factor and should have built in rail assembly for rack mounting.
(b) Should have at least 16 inputs for server connection.
(c) Should have built in RJ-45 Ethernet interface for remote access. Should have built in
SNMP web server for remote based web access.
(d) Should have support for SSLv2/3 for encryption of web access sessions.
(e) Should have PS/2 interface for mouse and keyboard.
(f) Should have LEDs to indicate active selection.
(g) Power Supply: 200 V AC at 50 Hz.
(h) Rack mount monitor and KVM switch should be from same OEM.
Low Side Work
Raised False Flooring.
The data center to be provided with raised false floor with vents for conditioned air. The floor
should be properly mounted on a suitable structure so as to withstand the load of racks,
equipments and operating personnel. The raised false floor to provide space for the installation
of cables and should ensure the equal distribution of the conditioned air. The height of the false
floor should be site specific and should be adjusted to accommodate 42U rack inside the Data
Center. The false floor must be mounted with electrostatic protection coating material.
False Sealing.
RFP FOR HIMACHAL PRADESH BOARD OF SCHOOL EDUCATION - VOL II
SOCIETY FOR PROMOTION OF INFORMATION TECHNOLOGY AND E-GOVERNANCE, HIMACHAL PRADESH 120
The data center to be provided with false gypsum sealing the sealing should be properly
mounted on a suitable structure so as to withstand the load of lights and other fixtures
Cable Trough Data / Power
The data center should come equipped with separate ducts for power supply distribution and
communication cable. The duct should be designed in such a way that it is possible to do the
retro fitment in future. The ducts should be positioned in accordance with the racks for
structured and snarl free wiring. The size of the power cable duct and communication cable duct
should be such that it must be possible to accommodate
Wiring needs for 120 Servers. Vendor will install the UPS, Power distribution panel and do the
necessary power distribution wiring for each server rack.
Lighting.
Lighting circuit wiring shall be laid in PVC conduit / Aluminum race ways concealed in brick wall /
cleated on ceiling The bidder shall carry out design, engineering, installation, wiring,
connections, testing and commissioning of the lighting system using 2 nos. 2.5 sq. mm. PVC
copper wire & 1 no. 1.5 sq. mm PVC copper earth wire Lighting fixtures & Point wiring shall be
supplied, erected, connected and tested as required in the entire Server/Datacenter Facility
Illumination level shall be maintained between 400 Lux in all Server/Datacenter Area 2X36 W
CFL Mirror Optics reflector, anti-glare ceiling/recessed mounted light fixtures with CFL shall be
used
Pest Treatment.
Complete Data Center area should be rectified with pest treatment process with certified pest
treatment process. With a wartranty of minimum 5 years.
Civil & Interior Work.
Vendor Has to carryout complete civil & interior work at site ,User Will provide only raw floor as
available at site, vendor needs to provide complete work related to civil and interior
requirement for Data Center Infrastructure. Such as