8/9/2019 Highly Recommended Units18
1/16
Tal
8/9/2019 Highly Recommended Units18
2/16
make
a
reservation
manager
meeting
room
message
6
Listen
again
and
put
the
dialogue
in
the
correct
order'
Complete
the
sentences
with
the
information
in
exercise
5.
I
e
Just
one
moment,
and
I'11
connect
you'
I'm
sorrY,
there's
no
answer
from
room
Can
I
take
a
message
for
You?
I
s
Hello.
Could
I
speak
to
Mr
"
"'
ln
room
"
'
'3'
Please?
e
Good
morning,
Athens
Palace-Hotel'
Angela
sPeaking.
How
can
I
helP
You?
[,t
CertainlY,
sir'
g
Yes,
please'
My
name's
Hans
'
"
'a'
Please
tell
him
there's
a
meeting
"
"5
at
parking
sPace
reServe
tomorfow
tonight
'
Wordlist
Page
97
to
Practise
requests
with
Can
or
Could'
sPeak
to
/
Mrs
Bader
ould
I
sPeak
to
Mrs
Bader'
Please?
/
a
Parking
sPace
/
you
/
a
room
reservatron
/
your
name
to
/
Miss
Jennifer
Diaz
Language
review
Page76
like
to
the
words
and
make
requests
with
/7
like
to'
the
manager
a
single
room
a
reservation
a
parking
sPace
Language
review
Page76
Taking
messages
to
the
dialogue
and
complete
the
message'
the
correct
words'
6
o'clock.
Practise
the
dialogue
with
a
partner'
Take
turns
to
be
the
caller
and
the
recePtionist'
ActivitY
Work
with
a
partner.
Student
A's information is
here'
Student
B's
information
is
on
page
60'
You
work
at
reception
in
the
Hotet
Canaria'
Read
the
information
and
answer
the
calts'
room
204
line
is
busy
(take
a
message?)
room
48
no
answer
room
469
connectthe
call
Example
Good
afternoon,
Hotel
Conoria'
How
can
I
help
you?
Make
three
calts
to
the
Hotet
Superior'
Ask
to
speak
to
these
PeoPle.
Reservations
Manager
Marcetto
Benito
Mrs
Franktin
Example
Good
morning,
could
I speakto
"'
please?
leave
a
message
(ask
him
to
catlyou
back
on
0778
938471')
room
577
(no
answer,
You
witl
catt
back
tater)
room
18
Mrs
Ms
Miss
maoam
Mr
Luiz
lane
Witliams
Mrs
Lane
502
todaY
ten
o'clock
402
Mr
Schmidt
Mr
Woltman
two
o'clock
Messa$e
for
Room
number
Caller
Event
Day
Time
Good
morning
Good
afternoon
Good
evening
GoodbYe
Mr
Dr
sir
make
sPeak
to
reserve
More
words
to
use
Unit
1
Taking Phone
calts
8/9/2019 Highly Recommended Units18
3/16
Giving
nformation
My name's
Caroline.
I'm Scott.
:lr
:
il
ls
there
air-conditioning?
Are
there
any
shoPs?
There's
a
cocktail
bar.
There
aren't
any
shoPs.
t':
There
are
900
bedrooms.
Starter
Look
at
the
photographs.
Tick
(/)
what
you
can
see'
caf
[
trainI
restaurantI
waiter
ta*
[
bus
I shop n
hotel
I
Listening
Where
Peo7le
work
Look
at
the
pictures.
Listen
and
complete
the
tables'
Cumberland
Hotel
City:
Number
of
rooms:
Number
of
floors:
Number
of shoPs:
Sydney
Tower
Restaurant
City
and
countrY:
Number
of seats:
Type
of
cuisine:
ltatian
.
international
Number
of
bars:
Listen
again
and
complete
the
sentences.
Dialogue
1
1
The
Cumberland
Hotel
is
....
London'
2
....
....
more
than
900
bedrooms'
3
The
bedrooms
are
on
eight
'
4
....
satellite
TV
and
Internet
access
in
all
rooms'
5
....
....
a swimming
Pool?
Dialogue
2
6
The
tower
is
'
'..
metres
high.
7
....
...
'
200
seats
in
the
restaurant'
B
Is .
...
a
bar
in
the
restaurant?
Unit
2 Giving
information
Language
study
Good
morning.
MY
nome's
C:'-
There's satellite W in all
raa-
>.
Are there
any
shoPs?
ts
there
a
swimming
PooL?
Hello,l'm
Scott.
There
are
200
seots
in the
"e:.:
-
The
Sydney
Tower
is an
o
ic ::'.
air-cond
ition
ing
at
the
top
of
bar
bedroom
car
parK
cloakroom
cuisine
disabted
facitities
exchange
bureau
Wordlist
page
97
r ii\r,tl1?"t
i"'i'r
\
.'
11,{-}'i
t
l
{
{
,{
.F
w
iw
8/9/2019 Highly Recommended Units18
4/16
:
,
Listening
What
facilities
are
Match
each
symbol
with
the
correct
part
1 and
check
your
answers.
there?
facility.
Listen
to
,
il+=
,Y8
to
practise
there?,
There is/There are, There
isn't/
aren't
at
these
examples.
a
TV in
the
room?
Are there
any
shops?
a
TV
in the
room.
There are
three
shops.
isn't
a TV
in
the
room.
There
aren't any
shops.
Language
review
page
76
the
information
about the
Plaza
Hotel.
Make six
using
Is there?/Are
there?,
Yes,
there
is./No,
isn't.
Yes,
there
are./I'{o,
there aren't.
Practise
your
with
a
partner.
Plcrzc
Hotel
in
Chiccgo.
There
crre
three
shops
ond
two
restouronts.
There's
o cor
pcrrk
but
there
isn't
o
swlmming
pool.
There
ore
300
rooms
on eight
floors.
There's
sotellite
TV crir-conditioning,
crnd
lnrernet
occess
rn o11
the
rooms.
A
Is
there
a swimming
Pool?
B
Yes,
there
is./I'{o,
there isn't.
A
Are
there any
shoPs?
B
Yes,
there
are./lrlo,
there
aren't.
car
park
restaurant
exchange
bureau
disabled
facilities
Internet
access
satellite
TV
Listen
to
part
2. Note
the
hotel
facilities
that
are available.
Example
f
Tirrn
to
the
Listening script
on
page 66
and
practise
the
dialogues
with a
partner.
Take
turns
to
ask and
answer
the
questions.
Activity
Work
with
a
partner. Student
l{s
information
is here.
Student
B's
information
is on
page
60.
Ask
questions
about the
Manor
Hotel
and
complete
the
table.
Answer
questions
about
the
Hyatt
Hotet.
tJse
ls there?/
Are there?,
There
is/There
are, There
isn't/There
oren't.
HyattHotelBarcelona
ManorHotelMelbourne
a
restaurantyes
a
restaurant......
a
swimming
pool
no a
swimming
poo[
"....
any
shops
no
any shops
......
air-conditioning
in
the
air-conditioning
in the
rooms
no
rooms
......
lnternet
access
in
the
rooms
yes
more
than
200 rooms
no
satetlite
W in
the
rooms
yes
lnternet
access
in
the
rooms ......
more than 300
rooms
......
satetlite
W
in
the
rooms
......
Example
A
Excuse me,
is there
o
restaurant?
B Yes,
there
is./No, there
isn't'
More
words
to use
4:==:,:;::;:::ii
11
eleven
18 eighteen
70
seventy
12 twetve
t9 nineteen
80
eightY
13
thirteen
20
twentY
90
ninetY
14
fourteen
30
thirtY
100
a hundred
15
fifteen
40
fortY
200
two
hundred
16
sixteen
50
fifty
300
three
hundred
17
seventeen
60
sixtv
1000
a
thousand
aE
b
^
Tl
L
]
dI
e
fI
4:.
slol
6
'=-'
-
tr
a4-e)
10
""
t1
[r J
t2
.
.,
\l:l-Y-l
g
cloakroom
h
swimming
pool
i
I
laundry
jlbar
k
information
desk
I
I
air-conditioning
Unit
2
Giving
information
7
8/9/2019 Highly Recommended Units18
5/16
$e*ervalicns
$crde:1,
f,ashiai*g
Frs$:tlrragffni
'sl
Kr
e
{,F
@@
*'
${axr
lmar*
1*us
I
r
Starter
Match
the
words
to
the
pictures.
1
I
double
room
2
single
room
3 [
suite
4
[
twin
room
Reservalion
Ar,var
Ff/oiiil-
Iw"d^*dt-f
:-_
Hisrhls
I
gs. {{ s'e
ii5ffit-i:
frrjay***:
Adurrs
r-.-.1
child
Tl-
-J
t3:
BEoons
f
t
-
'
noum
lVn
J
Bmm
lo?33
-
Listen
again
and complete
the
,-'. -
''.:-.
.
the
screen.
Turn to
the Listening
scrit
,'r-
:
..'-
-
dialogue with a
partr-rer. Take t'.ir':r.
.
-
the receptionist.
Language
study
r-3S
On
-*
practise the
.re
caller
and
S.
IE
.,',
in
(room)
,
if^
t,,tc
I
1
Listening
Taking
a
reservaton
Llsten
to
the
phone call
and
circle the
correct
1
Do
Mr
and
Mrs Morell want to book
a
room
for Tuesday night?
I
Does
the room
cost
225
euros
per
night?
3
Does the hotel
have
a
restaurant?
I
Do
they
want to
book a
table
for
seven o'clock?
J
Does
Mrs Morell
have
a
mobile
phone?
'
Unit
3
Taking room
reservations
I'd
Iike to book a
room,
please.
Do
you
have
a
double room
t'
'.'
.
,',
=,'=::':y?
How
many
nights
is
it
for?
Yes,
we
have
a double
roor :. :
::
-:
Would
you
like me to
book:,,a-
t
.::
:-
Do
you
have a contact
nurr
3.
Could
you
send
an emoil or
'.'
.:
-
-
reservation?
adjoining
breakfast
fe-
arrive children
iuSri-l
bath
daughter
sa--;
booking
departure
s
-g
:
--
-
^-
Wordlist
page
97
Structures to
practise
Do,
Does
Use
Do and
Does
to
nrake
QLre
StlrrIrs
,rr ,:.i
Example Do yott
i
r,ir'.
,r
,2'
-
.':-.- :1.i.
,
:
Does
the lrctcl
ltttt
,7
Sti,L1'.t;.1
answer.
Yes/No
Yes/No
Yes/No
Yes/No
Yes/No
Taking
room
reservatCIns
Handle
enquiries
Does
the
hotel
have
a
restaurant?
Take a
room reservation
Yes,
we have
a
double
room avaitable.
Take
down guest
detaits
Do
you
have
a
contact
number?
Write an emaiI
of confirmation
We
confirm
your
reservation of
a
double room.
F
FC=
ffiffffi
?r'esent Simple.
8/9/2019 Highly Recommended Units18
6/16
questions
and
short
answers
using
these
words'
the
hotet
have
a
sauna/restaurant?
the
bar
open
at
lunchtime/in
the
evening?
serve
lunch/dinner/afternoon
tea?
have
a
parking
space/swimming
poo[/sauna?
have
a
doubte
room/twin
room/single
room?
do/don't,
does/doesn'f
in
short
answers'
Does
the
hotel
have
a sauna?
Yes,
it
does./No,
it
doesn't'
Language
review
Page76
the
questions
and
short
answers
with
a
partner'
A
Do
You
serYe
dinner?
B
Yes,
we
do./I'tro,
we
don't'
of
time
at
these
examPles.
Monday,
on
lst
SePtemben
8.30,
ctt
15.00,
at
the
weekend,
at
Christmas,
two
weeks,
in
September,
in
2005,
in
sprng,
the
evening,
from
12.00
to
3.00,
from
2001
to
2004
questions
and
answers
using
the
correct
A
Does
the
bank
close
on
Mondays?
(SundaYs)
B
No,
if
closes
on
SundoYs'
the
restaurant
close
/
Sundays?
(Mondays)
the
exchange
bureau
open
/
9'00?
(yes)
the
shops
close
/
lhe
weekend? tno)
the
summer
season
start
/
Iuly?
(lune)
5
you
serve
tea /
the
afternoon?
t
Yes)
O
ttre
hotel
serve
dinner
|
7.0041'00?
(7'00-10'00)
the
questions
and
answers
with
a
partner'
istening
Checking
and
confirmng
to
the
voicemail
message'
Put
the
message
in
the
orrect
order.
thank
you,
goodbYe.
E
W.
arrive
in
Dsseldorf
at
6.00
p'm'
on
the
18th'
t'
like
to
make
a
room
reservation
for
five
nights
from
the
18th
to
the
22nd
of
June'
Please
reserve
us
a
parking
space
and
a table
for
four
for
dinner
at
7 .30.
UeUo.
This
is
Steven
Dickson
from
Edinburgh,
UK'
t'
like
a
double
room
for
me
and
my
wife'
and
an
adjoining
twin
room
for
my
two
daughters'
MondaY
Tuesday
Wednesday
Th
u
rsday
Friday
Saturday
Sunday
brother
children
daughter
fath
e r
h usband
mother
sister
son
wife
at
confirm
@
cfm
for
the
attention
of
attn
nlo2q.
rega
rd
in
g
rps: rd
q
rolpnhone tel
rvrv,.-
pts
re
rgos
Confirmation
Dear
Mr
Dickson
We
............
yourrreservation
of
a
double
and
adjoining
...
room
for
five
nights
from
'1
8 to
22
June.A
parking spaceuis
"
in
the
hotel
...
and
a ..
'.....
'...-
for
four
isureserved
in
the
restaurant
for
dinner
at ........
"
'
'
We
look
forward
to
seeing
you
and
your family
on
Monday
18 June.
Regards
Trudi Fischer
Reservatlons
6
Complete
the
confirmation'
Use
these
words'
ffi
s
soon
as
Possible
asaP
table
7.30
twin
reserved
confirm
car
Park
Activity
Work
with
a
partner. Student
A's
information
is
here'
Student
B's
information
is on
page
60'
You
work
at
reception
in
the
SonotetHotet'
Tal
8/9/2019 Highly Recommended Units18
7/16
restaurant
bool
8/9/2019 Highly Recommended Units18
8/16
to
Practise
the
sentences
using
the
correct
dates'
(5/B) The
restaurant
is
closed
on
5th
August'
We'd
like
to
book
a
table for two on
"'
'
/1i)
The
new
bar
oPens
on
"'
'
the
restaurant
open
on
"'
?
MY
holidaYbegins
on
""
The
train
leaves
at9'15
a'm'
on
"'
'
15)
Could
I reserve
a
double
room
on
"'
?
Language
review
Page76
of
frequencY
at
these
examPles'
go
to
mY
Englkh
classes'
meet
friends
at
the
weekend'
eat
in
a
restaurant
on
Saturday
evenings'
go
to
the
cinema'
drink
alcohol
in
the
morning'
Language
review
Page
76
a
list
of
some
things
yo:u
always'
often'
sometime,
neverdo.
Practise
exchanging
information
with
A
I always
hatte
coffee
for
breakfast'
\\hat
about
You?
B
l,lo,
I rarely
hatte
coffee
for
breakfast'/
Yes,
I
alwaYs
haYe
coffee'
too'
What
time
is
it?
and
match
the
times
to
the
clocks'
Read
the
notes
and
make
questions
and
answers'
Example
what
/
the
restaurant
serve
dinner
(7'00-10'30)
What
time
does
the
restaurant
serve
dinner?
From
7.00
to
10'30'
I
when
i
the restaurant
open
for lunch
(12'15-3'00)
2
what
/
mY
flight
leave
(
I8'20)
3
when
/
the
group
arrive
from
Russia
(6'45
p'm')
4
what
/
the
exchange
bureau
open
(8'00
a'm')
5
what
i
the
train
leave
(
l4'50)
6
when
/
the
fitness
centre
close
(10'30 p'm')
Practise
the
dialogues
with
a
partner'
Take
turns
to
ask
and
answer
the
questions'
Language
review
Page76
ActivitY
Work
with
a
partner.
Student
A's
information
is here'
Student
B's
information
is
on
page
65'
Practisetakingtablereservationswithyourpartner.Use
these
notes
to
hetp
you or
invent
your
own
responses'
Then
change
rotes.
Good
afternoon/evening "'
I
have
a
table
for "'
The
Bridge
Bistro
four
at
8'30
The
River
Brasserie
two
at 7'00
The
CitY
Restaurant
six
at
8'15
we/we're
...
I'm
sorrY'
we're
open
from
7.00
to
midnight
:'o.t",o^on
Sunday
open
from
7
.3Q
to
11'3t
fully
booked
on
closed
on
sunoay
.*n'n5
saturday
night
and
atl
day
Monday
What
nome
is
it'
please?
Exampte
A
Good
evening,
the
Bridge
Bistro'
Can
I
helP
You?
Yes,
please.
I'd
like
to
book
a
table
for
SaturdaY
evening.
Yes,
certainly.
How
many
is
it
for?/l'm
sorry,
we're
fully
booked on Saturday'
I'd
lke
a table
for
four,
Please'
Yes,
I
have
a
table
for
four
at
8'30'
Thankyou,
8.30
is
fine'
More
words
to
use
bI
cI
the
dialogues
and
write
the
times
.-
dLl
in
each sign.
E.;
b
A
B
Jan
uarY
FebruarY
March
Aprit
May
,|
une
Juty
August
September
October
November
December
Unit
4
Taking
restaurant
booKlngs
t1.
8/9/2019 Highly Recommended Units18
9/16
&
$
t
"sr-
-
t
t
place.
I
L l
hotet
1--
i
I lcarpark
fl
restaurant
i-l
restaurant
. f-t
3
I
lrestaurant
hotel
J
I
I
restauranr
fl hr.
5
__J
car
park
hotel
6
i lrestauranl
[-l 1.,".
-
_l
horel
car
park
ii
__lrestaurant
hotel
Listen
again
and
complete
the
sentences.
1
I'm
sorr
the
....
full
on
Tuesday.
I
Lrnfortunatel
we're
....
on
Sundays.
-1
I'm
afraid
we're
fully
....
that
weekend.
-,1
I'rn
....,
w
don't
have
anything
left
for
tomorrow.
-i
Unfortunatel
the
car
park's
....
this
weekend.
: ].-
sorry,
we
only
.
.
..
in
the
evenings.
-
I'm
....
there's
only
a
shower.
S
I'm
....,
there's
no
answer
from
room
345.
Tun
to
the
Listening
script
on
page
67
andpractise
the
''iialogues
l'ith
a
partner.
Take
turns to
ask
and
answer
Iite
qLlesttons.
Unit
5
Giving
potite
explanations
G ving
potite
exptanatons
Give
polite
explanations
I'm
sorry,
the
hotel's
fult.
Unfortunately,
we're
closed
on
Sundays.
Use
verb
short
forms
I'm
afraid
we're
fully
booked.
.:l
Give
formal
written
apologies
We
regret
that
we
are
unable
to
...
I regret
that
I
cannot
...
Starter
Look
at
the
pictures.
Name
the
four
places.
Listening
Making
apologes
Listen
to
the
dialogues
and
tick
(/)
the
correct
accept
age
a
nyth
i
ng
Wordlist
page
97
Structures
to
practise
Present
Simple (short
forms
)
We
usually
use
the
short
fornt
of
:...
following
ways.
Examples
He's
in
the
bnr.
She
isn't
r?
/i.r.cf
/i,r,r;i-.
We
don't
hn,e
tttrl::t:.;
.:,.
I'n
sorry,
I
cnn't
r.c-iai.r
a
r
r:
LangLrage
rer-ierr
paec
-
nd
crr
in
the
f
*
r
Language
study
I'm
sorry,
the
hotel's
futt
on
Tues::..
l'd
like to reserve a table
for
Sur::,
..-
_-
Unfortunately,
we're
closed
on
S_
-
::
,:
I'm
afroid
we're
fully
booked
lh
c .
..,
::
.
:
-
:
l'm
sorry,
we
don't
have
anytb;.g
:
_.-.
.:-orrow.
Does
the
bathroom
have
a
bc:.
:^
Christmas
left
(remaii-,-e
.
't|,le.
8/9/2019 Highly Recommended Units18
10/16
these
sentences
using
the
short
forms'
I am
sorr
but
we
are
closed
in
|anuary'
We do
not
have
a
reservation
for
tonight'
I am
afraid
I cannot
reserve
you
a
table'
He
is
the
hotel
manager.
They
are
not
oPen
on
MondaYs.
She
cannot
work
today.
She
is not
in
town'
He
does
not
want
a single
room.
I
am
sorry,
we
do
not
have
a
table
for
tomorrow'
Here
is
your
room
key.
You
are
in
room
409'
the
short
forms
with
a
partner'
these
requests.
Give
polite
explanations
and
use
short
forms.
Can
I reserve
a
table
for
tomorrow
night?
(no
tables)
I'm
sorry,
we
don't
have
anY
tables'
I'd
like
to
book
a
family
room
for
the
Easter
weekend.
(fullY
booked)
Can
I have
a
parking
space,
please?
(full)
Can
I
reserve
a
table
for
four
for
Tuesday?
(closed
on
TuesdaYs)
I'cl like
to
speak
to
Mr
Keane
in
room
248,
please'
(no
answer)
I'd
like
to
book
a
table
for Sunday
lunch'
(only
open
evenings)
Written
aPologes
these
written
apologies.
Then
listen
to
the
messages
and
match
each
request
to
one
of
apologies.
I
We
regret
that
we
cannot
confirm
your
reservation.
Unfortunatel
the
hotel
is
fully
booked
on
SaturdaY.
I
We
regret
that
we
cannot
reserve
you
a
table
for
four
on
SundaY
evening.
6
Write
an
confirming
the
following
booking'
Unfortunatel
there
are
no
parking
spaces
until
Wednesday
and
the bathrooms
only
have
showers'
Activity
Work
with
a
partner.
Student
A's
information
is
here'
Student
B's
information
is
on
page
62'
Your
name
is
Marc/Maria
Aston'
Catl
and
mal
8/9/2019 Highly Recommended Units18
11/16
Receivng
guests
Coutd
I have
your passport,
please?
lc lhf
q
\/ntr lttooaqF/
Fxcuse me. where's
the
bar?
It's
on
the
first floor
next
to the
restaurant.
Starter
Look
at
the
photograph.
Tick
(/)
what
you
Listen
again and
complete the scr:r.:
.,-.
1 Good ...., sir. Can
L
rou?
2 .... name's Rodrigr-res.
3
Could
you please
..
.
.
rn thl. :.srstration card?
4 Do I fiil in .... home add:..:
5 And ....Ihave
.,.,:..:ott?
6
The porter
will
. . .
.
\
oll
r\
-...
luggage.
T\rrn
to the Listening script
on
Fr:.
.-
rnd practise
the dialogue
with a
partner. Take tr,r:':r.
trr be the
receptionist
and
the guest.
Language
study
l'd like to
check in,
pleose.
Could
you please
fill
in this
registratiat
cord?
Your
room
number's
361.
lt's
on the third
fLoor.
Here's
your
key card
for
your
room.
Would
you
like to have dinner
in the "esiaurant?
Can
you
reserve me a
table
for
two
ot
eight
o'clock?
1 receptionist
I
2
reception
desk
I
3
computer E
4 luggage
5
telephone
6
key card
can
see.
T
tr
T
Listening
Checking
nto
a
hotel
Listen
and
complete
the registration
card.
Name
Address
Passport
Number
.\rrival date
Departure
date
Room
number
Signature
L/?uee
3'
Mndrid
+LBsL9t77
r.lt,
L. Rodrioxt
es
....o.....
hair
salon
home
address
lounge
\A/nrdlicf naoo
Q7
I toszoe ll lS haqq:qp)
n ight
Registration
Unit 6
Receiving
guests
8/9/2019 Highly Recommended Units18
12/16
to
Practise
i
adjectives
*y,
younhis,her,
irs;
plural:
our'
your'
their
:
Language
review
Page
B0
the
sentences
with
the
correct
possessive
form'
t'.
i
CouldIhavedinnerin
""""""
room'please?
^
i
Would
you
like
some
help
with
'
"
'
luggage?
.
We'd
like
to
have
lunch
in
"
"
"
"
"
"
room'
'l
He
wants
to
know
where
to
park
'
"
'
car'
Ask
Ms
Lee
for
...
' PassPort'
Scott
and
iosh
are
waiters
at
the
Sydney
Tower
Restaurant.
That's
""
job'
Where
is
it?
to
the
dialogues'
Look
at
the
diagrams
and
these places
to
the
rooms
on
the
plan'
I-l
hat
4
[
hair
salon
fit.rerscentre
5
[sauna
[
lounge
to
the
Listening
script
on
page
67
and
practise
the
with
a
Partner'
with
a
partner'
Practise
asking
for
and
giving
A
Excuse
me,
where's
the
florist?
B
It's
next
to
"'
ActivitY
Workwith
a
partner.
Student
A's
information
is
here'
Student
B's
information
is
on
page
60'
You
are
a
receptionist
at
the
Queen's
Hotel'
Check
in the
guests.
Remember
these
things:
name,
address,
passpoft'
key card,
registration
card'
Example
Good
morning'
How
can
t
help
you?
Read
the
two
data
fites
and
check
into
the
Park
Hotet'
Name:
Mr
George/Mrs
Georgina
Wade
Room:
double,
three
nights
Address:
Flat
7A,
Connex
House'
London
N2
9PU
PassPort
No:
433800125
Name:
Mr
Xiang/Mrs
Li
Zhu
Room:
single,
two
nights
Address:
22
Suntand
Vitlas,
688
Quing
Xi
Road'
Shanghai
200336
PassPort
No:
239347596
Exampte
Good
ofternoon'
My
nome's
George/Georgina
Wade.
I'd
like
to
check
in'
Please'
More
words
to
use
spring
autumn
summer
winter
Diwali
Ramadan
pubtic
hotidaY
Christmas
Easter
New
Year
n
ft
n
opposite
beh
i
nd
next
to
Changing
rooms
Changing
rooms
tr
Caf
fdl
--
'1
Swimming
pool
ShoP
;,i
FIRST
FLOOR
GROUND FLOOR
Unit
6
Receiving
guests
If
8/9/2019 Highly Recommended Units18
13/16
8/9/2019 Highly Recommended Units18
14/16
W
1
rl
I
l
.rlg
ffi
red wine
beer
mineral
water
orange
juice
lemonade
madeira
porr
snerry
vermouth
questions with a partner. lJse
Would
like
...? and the
correct
adjectives
to find out
what the
customers
want.
A
Hi, Could
I
have
a beer,
please?
B
Yes,
would
you like a large
one
or a
small
one?
A
Alarge one,
please.
Can I
have
two
whiskies,
please?
Could
I have a
mineral
water?
A
glass of white wine,
please.
A vodka
and
tonic,
please.
Could
I have a beer?
Can
I have a brand
please?
the dialogues
with a
partner. Take turns
to
be
server
and the customer.
How
much is that?
to
five
people
buying
drinks. Read
the bar tariff.
many
euros is
each
person
charged?
three
short
dialogues
taking
orders
for drinks
for
payment.
A Wat
can I get you?
B
A beer and
a
vodko
and
tonic,
please.
A A
large
or a small
beer?
B
Small,
please.
A Would
you
like ice with
the vodka?
B Yes,
please.
How
much is that?
A
Twelve
euros.
the
dialogues
with
a
partner.
Take
turns
to
be
server
and
the
customer.
&
BsLds
a1q1c.
-3e:re:i
Activity
Work
with a
partner.
Look at
the drinks
list and
practise
ordering
drinks. Take
turns
to
be
the
server
and
the
customer.
Example
A Could
I
have a vodka
and oronge,
please?
B Certainly.
Would
you
a
large
one
or
small one?
A
A lorge
one.
B
Would
you
like
ice and lemon?
A
lce but
no lemon, thank
Vou.
vodka
and orange
brandy
and
ginger
ale
whisky
and soda
Bacardi
and
Coke
gin
and
tonic
white
wine
(sweet,
medium dry,
dry)
More
words to use
ffiffifrtrffi,ffiffiijfiiffif#ffiffffiffi
iffiffiffi'
ffiffiffiffiffiffiW
brandy
pastis
rum
teq
uila
Barsac
Beaujotais
Bordeaux
Chabtis
Champagne
Chardonnay
Chianti
Frascati
Merlot
Muscadet
Riesting
Sauvignon
Btanc
S
h iraz
Zi nfandel
Unit
7
Serving
in
the
bar
77
8/9/2019 Highly Recommended Units18
15/16
Instructions
As
f*r ii:si:etions
How do
you
make a
Margarita?
Ix*icl-
n*ig t=
d*
things
Pour
in one
measure
of
tequita.
F-i
iiing=
* *id*r
First,
take
a
cocktaiI
shaker
and
filt
it
with
ice.
Starter
\lost
bars serve
cocktails.'rMhat
cocktails
do
you
know?
\\'hat's
in them?
Listening
How
do
you
make a cocktail?
Listen
to
the instructions
and
follow the sequence
of
pictures
from
1-9.
Match
the
instructions to
the
pictures.
Shake
well,
to mix
and
chill
the
liquids.
Next,
pour
in
one
measure
of
tequila.
First,
take a
cocktail shaker
and
fill
it with
crushed
ice.
Finally,
pour
the
Margarita
into
the
glass and serve.
I
Garnish
with a slice of
lime.
then
squeeze
some
fresh lemon
juice
into the
shaker.
then
pour
in
a
quarter
measure
of triple
sec.
then add a
dash of
lime
juice.
then
put
some
ice
cubes
into a salt-rimmed
glass.
Take
turns to
practise
the
instructions
and
mime
the
actions
with
a
partner.
Language
study
Fill
it
with
crushed
ice.
Ne,
pour
in
one
measure of tequila.
Then
add a
dosh
of lime
iuice.
Shake
well.
Then
put
some
ice cubes
into a salt-rimmed
glass.
Garnish
with
a
slice of lime.
cherry
::+'"+e
Wordlist
page
97
Structures
to
practise
Instructions
and
sequence
markers
Make
instructions
with
the base
form
of
the
verb,
e'g.
take,
fill,
pour.lJse sequence
markers
like
first,
next,
then,
finally
to explain
the order
of
actions.
Example To
make
a
Bloody
Mary,
first,
take
a glass.
Next,
add
some
ice.
Pour in
two measures
of
vodka.
Then
fill
the
glass
with
tomato
juice'
Then
add
a
dash
of
Worcester
sauce,
and
Tabasco
sauce.
Finally, stir
with
a bar
spoon
and
garnish
with
a slice
of lemon.
,w@
chitt
tiquid squeeze
cocktailglass
mix stir
fresh
olive strain
half
quarter
tripte sec
a
tr
Angostura bitters
bar spoon
caster sugar
s
s
s
s
s
s
s
18
Unit
8 Instructions
8/9/2019 Highly Recommended Units18
16/16
using
sequence markers.
lvlake
a
cafetire of
coffee:
.
put
/
coffee
/
cafetiere
.
boil
/
water
.
fill
/
cafetire
Send
an email:
.
write
/
email address
.
write
/
inforrnation
.
send
Register
a
guest:
.
give
/
registration
card
.
ask
/
guest
/
fill
irr
.
ask
/
passport
.
give
/
key card
Can
you
make
these dilnks?
do
you
need
to
make a Daiquiri
and a
Listen and write
D
or
M in
the boxes.
ice
lemon
juice
crushed
ice
cherry
Canadian
whisky
caster sugar
slice
of
lemon
cocktail
shaker
f]
large glass
I
Angostura bitters
I
sweet
vermouth
cocktail
glass
slice of
lemon
I
light rum
I
cocktail
glass
again
and use the words
in
exercise
4
to
the
instructions
for
each cocktail.
turns
to practise giving
the instructions
with
Dartner.
take the
Activity
Work with a
partner.
Student
A's information
is here.
Student
B's information is on
page
60.
Asl