Higher Administration Administrative Services Outcome 4 Past Paper Questions.

Higher AdministrationAdministrative ServicesOutcome 4Past Paper Questions

Meetings

Types of Meetings and Committees

2011 CS Q4 – 2 marksCompare the use of a paper-based diary with an electronic diary.

Office Bearers

Documentation Relating to Meetings

Meeting Terminology

The Impact of Technology on Meetings

2012 Q2a – 4 marksOutline the following meeting terms: Point of order Amendment Adjournment Verbatim

2012 Q2b – 8 marksDiscuss the role of both the secretary and the chair in planning and organising a meeting.

2013 CS Q1 – 4 marksOutline ways in which a chairperson can ensure that meetings are effective.

2013 CS Q2 – 6 marksDiscuss the consequences of failing to plan and organise effectively for a meeting.

2013 CS Q5 – 2 marksCompare Action Minutes and Formal Minutes.

2012 Q5d – 2 marksJustify the use of remote meetings.

2011 Q2d – 6 marksSuggest and justify 3 features of presentation software which a speaker would find useful.

2011 Q3c – 8 marksDiscuss the impact of technology on the organising and running of meetings.

2011 Q3d – 2 marksJustify the need for an effective chairperson at a meeting.

2011 Q5d – 4 marksOutline the use of 2 documents relating to a formal meeting and justify their importance.

2010 Q4a – 4 marksOutline 2 standard items in an agenda and justify their inclusion.

2007 Q5a – 4 marksMany decisions are taken at meetings by voting. Outline the meaning of the following voting terms: Ballot Majority Abstain Casting vote

2007 Q5b – 4 marksCompare the role of the chairperson and the secretary in planning and organising a meeting.

2007 Q5c – 6 marksDiscuss how technology has had an impact on the conduct of meetings.

2006 Q1a – 6 marksDiscuss the benefits to a senior administrative assistant of using an e-diary to plan and organise a meeting.

2006 Q1b – 3 marks (2/1)Outline the purpose of an:

(i) AGM(ii) EGM

2006 Q4a – 6 marksDescribe the tasks an administrative assistant could undertake in organising a customer focus group meeting.

2010 Q4b – 6 marksDiscuss the use of an e-diary in the planning and organisation of a meeting.

2010 Q4c(i) – 2 marksJustify the use of Action Minutes.

2010 Q4c(ii) – 2 marksSelect and outline 2 of the meeting terms given below: Abstain Casting vote Ballot Unanimous

2010 Q5d – 4 marksDescribe 2 ways of facilitating remote meetings.

2009 CS Q4 – 4 marksDescribe features of presentation software which may be used to enhance the delivery of a training session.

2009 Q2c(i) – 4 marksDescribe 2 methods of voting at meetings.

2009 Q2c(ii) – 4 marksDescribe 2 documents relating to a formal meeting.

2008 Q2a – 6 marksDescribe 3 consequences and their implications to an organisation of inadequate preparation for meetings.

2008 Q2b – 8 marksAn Administrative Assistant will use a variety of software when planning a meeting.

Discuss the use of at least 3 software packages for this purpose.

2008 Q2c – 2 marksJustify why some teams use Action Minutes.

2006 Q4b – 4 marksDescribe the use of ICT to communicate effectively at a customer focus group meeting.

SQP Q2a - 6 marksDuring a meeting a motion is proposed.

Using meeting terminology, outline the process from proposal to conclusion.

SQP Q2b – 8 marksDescribe the use of a computer network to support remote meetings.

SQP Q2c(i) – 4 marksCompare the use of presentation software with a paper-based handout for communicating information to participants during a meeting.

Higher AdministrationAdministrative ServicesOutcome 4Past Paper Questions