High wire four rules for change

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Four Rules for Making Change

Count!

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FOUR

Rules for Change


INTRODUCE

TRAIN

ADOPT

ADAPT

ENHANCE

INNOVATE

REA

LIZE

D B

ENEF

ITS

INVE

STM

ENT

Curriculum Iteration

Operational Optimization

COMPLIANCE

3

Most Projects

Stop Here

Most Organizations Expect Incomplete

Change!


1. Put People First


MANAGE RESISTANCE LIKE RISK

Mitigate Reduce the impact of the resistance. Work with the stakeholder. Optimize the situation.

Avoid Re-scope the effort, do not engage the stakeholder.

Transfer Remove the stakeholder via transfer or change in job duties.

Accept Allow full engagement of stakeholder.


2. Understand ‘Why?’


"If you want to build a ship, don't drum up the people to gather wood, divide the work, and give orders. Instead, teach them to yearn for the vast and endless sea."

-Antoine De Saint-Exupery, Author of The Little Prince

highwireprojects.com 3. Be Useful


RELATED BUT DIFFERENT… PROJECT MANAGEMENT IS…

CHANGE MANAGEMENT IS…

Effecting change through a disciplined approach to identify the scope, tasks, activities, and deliverables to achieve the new “state”.

Achieving change through a disciplined approach to empower people to change behavior and process to success in the new “state”.

9


CHOOSE YOUR TARGETS

10

Culture

Rewards

Process

Politics

Performance Measurement

Technology

Individual Beliefs

Management System

Organization Structure

Physical/Technical Layer

Infrastructure Layer

Value Layer

More concrete Easiest to change

Less concrete Hardest to change


IT’S THE STORY THAT MATTERS . . .

Sometimes . . .Less is More


4. Fail Fast


A CULTURE OF FEEDBACK

Frequent

Performance

Gap

Targeted

Qualitative Action Plan

Goals

High wire four rules for change

Documents

incomplete change

change count

engagement of stakeholder

disciplined approach

new state

different project management

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