High Availability for License Creation

High Availability for License Creation

Speaker 3

Wolfgang VoelkerDirector Wibu Operating Services

Daniel ZuechnerSupport & Wibu Operating Services

Available Editions

Security

Scope of Services

15.04.2023 WIBU-SYSTEMS AG 2

CodeMeter License Central

Overview


Process

Ticket /Container

4

Use

r

ISV Ticket

3

License5

Ticket2

Item1


Connecting Sales Systems

L

Connector

ERP

Connector

CRM

Manually

License Central Desktop Edition

License Central Internet Edition


License Activation at User’s Side

L

WebDepot

ActivationWizard

Gateway

Browser

Manually

License Central Desktop Edition

License Central Internet Edition


Connectivity

AS

WSi

LC ApplianceERP

CRM

DB FSB

WebDepot

Gateway

Connector e-commerce

CRM(Sales Force)

ActivationWizard

Browser

Connector

Web Serverin DMZ

C

C

DB

CustomizedApplication

G

C


Available Editions


Requirements

Different Requirements per Customer Number of Activations

Average Number of Activations per day

Customized Applications Direct use of web services

Hosting of additional, individual Software

Different Editions


SaaS | WOPS

Available Editions

On Premise

Desktop Edition Datacenter Edition

Internet Edition Dedicated Server Edition

High Availability Package

High Performance Edition


Interfaces

All hosted Editions contain: WebDepot

Browser-based Activation of Licenses

Adaptability to Corporate Design

Gateways HTTP/HTTPS Interface for Activation of Licenses within your application

Connectors Link to ERP-/Online-Shop-System using Standard Connectors

Access Protection via HTTPS Client Certificate-based or Basic Authentication


Datacenter Edition

Datacenter Edition Up to 50 Activations per day

Several ISVs share one virtual machine For each ISV, one instance of Web Server and Application Server are running

Data is stored in separate databases on a database server


Dedicated Server

Dedicated Server Up to 100 Activations per day

Own Virtual Machine with guaranteed CPU and RAM

Web Services On demand

Direct access from outside the Hosting Area

Protection based on HTTPS Client Certificates

Sample: Selling application

Additional, individual Software Sample: Additional Web Services for customer management



High Performance Edition Up to 1,000 Activations per day

Dedicated Server

Separate FSB Server with associated FSB



High Availability Package Up to 2,000 Activations per day

Two High Performance Editions

Load Balancing mechanism for the management of incoming requests

Two FSB Servers, each having ist own associated FSB

One Database as Database Cluster


Security Requirements


Infrastructure

Different Zones separated by firewall rules Reverse Proxy and Activation pages

License Central Server

Database Server

FSB Server

Data Security Separate Databases

Different Accounts for each ISV


Access Protection

All Accesses are only used by the ISV Web Frontend

Access via HTTPS

Authorization by HTTPS Client-Certificate

Login with user’s credentials

Web Services and PHP-Connectors Client-Certificates, or

Basic Authentication, if certificates are technically not viable, or

Check of allowed IP-address, if the above is not viable


Monitoring and Backup

Security Monitoring Detection of patterns in log files

Blocking of suspicious addresses

Backup Daily Backup of databases

Storage of weekly full backups at different locations


Data Center

Wibu Operating Services hosting infrastructure is located in a Data Center of TechniData Group in Germany Building with 4 different fire protection areas, each with different power supply, air

conditioning and fire protection measures

Own Transformer Station for backups requiring several hours

WAN-Connection using two different lines to separate access points

Certified Hoster (ISO 27001)


Scope of Services


Hardware and Infrastructure

Provision of system resources as virtual machines Separation and Protection of different zones by firewall

Multi-stage concept for increased intrusion protection and data protection

Provision of FSB in Data Center Physical Access to FSB is required

FSB contains ISV’s private key


System Maintenance

Automatic Installation of Security Patches of operating system Installation of Updates and Patches of operating system

After functional testing Updates of Apache Web Server

Updates of TomEE Application server

Updates of Database server


Application Level

Installation of latest CodeMeter License Central version On schedule, coordinated with ISV

Installation of patches of CodeMeter License Central On schedule, coordinated with ISV

Upon request, direct assistance is available By specialized WOPS staff

Direct Access to WOPS staff


Monitoring

Automatic Monitoring of different components Virtual Machine

Application server

Web Server

Alerting of WOPS staff Monitoring of FSB counter

Daily check of threshold value

Automatic Email on going below the threshold value


Service Level


Hours of Operation

Server Operation 7x24 Maintenance Window

Every Tuesday, 08:00 – 09:00 CEST Rarely used

Most times only short-time interruptions of the service

Infrastructure Maintenance of Data Center Up to 6x per Year, at weekends

After notification


Availability

System Level 99.5% - 99.9% System and Service Availability

Automatic Alert of WOPS staff

Application Level Response Time as defined in Wibu-Systems Support Contracts

Processing of requests concerning hosting within defined response time

Available Support level: Silver and Gold


Version Overview

Version Datacenter Edition

Dedicated Server Edition



Number of Activations per day 50 100 1,000 2,000

Number of parallel systems / lines 1 1 1 2

Load Balancing - - - yes

System Availability 99.5% 99.5% 99.5% 99.9%

Deutschland: +49-721-931720

USA: +1-425-7756900

China: +86-21-55661790

http://www.wibu.com

[email protected]

Deutschland: +49-721-931720

USA: +1-425-7756900

China: +86-21-55661790

http://www.wibu.com

[email protected]

Thank you.


Zusammenfassung

High Availability for License Creation

Software

premise wibusystems

sales systems

application server

license activation

instance of web server

additional web services

ram web services

associated fsb