Hi Lo Foods Corporate Brochure

NATION’S FAVOURITE

Hi-Lo Food Stores

However, you need that special something else. Hi-Lo Food Stores began their existence on the 1st June 1950 when Gordon Graves New, the son-in-law of Ernest Canning, opened the first store on Marine Square where Hi-Lo joined the Neal & Massy family in 1975 and with seventeen locations in Trinidad and 1800 employees, they are a testament to that special something else.

“To expand the Hi-Lo Brand by being the best at satisfying the changing needs of our customers” is their mandate.

Intensely customer orientated they are dedicated to earning and retaining their customer’s ranking as the Nations favourite retailer by providing them with the very best service, the finest range of high quality products at the best prices.

A strong emphasis on working with customers face to face and a great deal of training is involved to keep the staff up to scratch. This includes specific training for the

The abundance of choice, the proper lighting over the food, correct shelving and storage, layout, specialized arrangement to take full advantage of the psychology of consumers. The best suppliers, the strongest sub-contractors, top end training and a unique approach- these are only part of what makes a retail franchise successful.

Endeavour Magazine • April 2013 •

Hi-Lo Food Stores

Constantia FlexiblesBig enough to dare,small enough to care.

Our Packaging is not the only bond we form. It’s our Customer

Relationships that seal that bond.

Constantia have been working with Wrigley producing Flexible

packaging for over 20 years and are honoured to support Wrigley in

Africa with counterband and foil packaging for their gum products.Constantia Flexibles GmbHRivergate, Handelskai 921200 Vienna, AustriaT +43 (1) 888 56 40-1000 F +43 (1) 888 56 40-1900 [email protected]

individual, not only on the products and brands but also on how to welcome and speak with customers. Good prices and great deals will only go so far after all, it is the way the customer feels after they’ve visited one of the stores that make the ultimate difference.

The focus a company places on its staff is directly representative of how they look after their customers and internal training is an important part of maintaining the quality of staff as is promoting from within. In their continued efforts to enhance and develop their staff this household name offers a Management Trainee program aimed at attracting highly ambitious and talented personnel both externally and internally to become the future Managers of Hi-Lo Food Stores nationwide.

By designing themselves as an all in one shopping destination, where the customer can pick up the total of their shopping each store has different sections and categories available:

The Bakery; with new products being baked daily, using only the finest and freshest ingredients. Offering a variety of treats that satisfy any craving, their bakeries feature different assortments of breads, cookies, pies, cakes and sandwiches. While selections may vary from day to day and store to store, each item is carefully made in an effort to maximize quality and flavour. Some of the signature items from our Bakeries include Quesitos; Apple pie; Crème cakes and JJ’s Swiss rolls, each one made with skill from the finest ingredients.

The Deli; from preparation to display meat has to be handled just right and some of the Hi-Lo foods selection

Hi-Lo Food Stores

include, Honey Roasted Turkey Breasts, Polish Sausage, Deli Rotisserie Whole Chicken and Salami. Hi-Lo Food Stores works closely with Hadco, Mac Foods, Erin Farms and Malabar Farms to ensure the highest-quality products.

A wide range of career opportunities are offered at this fine establishment. Their company is committed to help people achieve their full potential. People who have the will to succeed and a sincere desire to place their customers first will go far in this business. Hi-Lo Foods earns employee loyalty by helping each of their staff develop to their full potential.

Irrespective of how an employee starts in this company working either as a cashier or grocery attendant, there is the opportunity to be recommended for their Management Trainee Program or be placed on the Neal & Massy Middle Management Program. They offer tremendous opportunities for advancement with their Policy of Promotion from Within. Statistically, many of the people you see managing the Stores and Departments today probably started in an entry level position!

Supported by a high developed team in the office and in the delivery logistics system there is a lot of mechanics behind the scenes that the customer will never see but will feel the benefits of. The fluid running of these hidden systems is what keeps the food fresh and the prices low.

The perfect combination of customer service, support, fresh produce and sunshine has made HI-Lo Foods one to look out for in the future.

Special Construction LimitedBuilding and civil works from foundation to finish

T: 647-9446 • F: 647-9519 • E: [email protected] Towne, Port-of-SpainCONTRACT: Clay roof

Movie Towne, TobagoCONTRACT: Masonry works

Movie Towne, ChaguanasCONTRACT: Concrete and masonry works

Hi-Lo Food Storeswww.hilofoodstores.com+1 868 627 4456

Written by Jack Slater

www.littlegatepublishing.com