Top Banner
Heuristic Evaluation of MakeMyTrip.com By  Vivek Anand
23

Heuristic Analysis of Make My Trip

Jun 01, 2018

Download

Documents

Vivekanand
Welcome message from author
This document is posted to help you gain knowledge. Please leave a comment to let me know what you think about it! Share it to your friends and learn new things together.
Transcript
Page 1: Heuristic Analysis of Make My Trip

8/9/2019 Heuristic Analysis of Make My Trip

http://slidepdf.com/reader/full/heuristic-analysis-of-make-my-trip 1/23

Heuristic Evaluation of MakeMyTrip.comBy  Vivek Anand

Page 2: Heuristic Analysis of Make My Trip

8/9/2019 Heuristic Analysis of Make My Trip

http://slidepdf.com/reader/full/heuristic-analysis-of-make-my-trip 2/23

!"#$%&%'( *""+, -#',./0%1#2/3

•  4#5%.#2/3 #36 7'0+8'+0,

•  9%"+#& :,"%.3 #36 9%"+#& ,&,;,3'"

•  <#(/+'

•  <#$,&%3.

• 

-/3',3'•  =0#36%3. > 7'0#',.(

•  ?88,""%$%&%'(

•  @+382/3#&%'(

Page 3: Heuristic Analysis of Make My Trip

8/9/2019 Heuristic Analysis of Make My Trip

http://slidepdf.com/reader/full/heuristic-analysis-of-make-my-trip 3/23

 

Page 4: Heuristic Analysis of Make My Trip

8/9/2019 Heuristic Analysis of Make My Trip

http://slidepdf.com/reader/full/heuristic-analysis-of-make-my-trip 4/23

!"#$%&'()9%"+#& :,"%.3

+,,-$ ./,$'0"1&2)

?A,32/3 %" :%5,0',6 $( 'B,

+", /C $%..,0 #36 $0%.B'

#65,02",;,3' %;#.,> 'B,;/25, %" '/ C/8+" +",0 '/

#A,32/3 '/D#06" 'B,

/E,0#2/3" #36 '#"F"G

H,0, 'B, #65,02",;,3' %"

6/;%3#23. ;/0, 'B#3 'B,

C/8+",6 #82/3G

3$4&55$26"1&2)

!", /C &,"" $0%.B'

#65,02",;,3' EB/'/" #36

;/0, ,;EB#"%" /3 D,$"%',"

8/0, '#"F"

-/3',3' H,+0%"28

Page 5: Heuristic Analysis of Make My Trip

8/9/2019 Heuristic Analysis of Make My Trip

http://slidepdf.com/reader/full/heuristic-analysis-of-make-my-trip 5/23

!"#$%&'()9%"+#& :,"%.3

+,,-$ ./,$'0"1&2)

7#;, %;#., B#" $,,3 +",6

C/0 I&#"' ;%3+', 6,#&"J #36

C/0 'B, I6/D3&/#6 ;/$%&,#EE 3/DJ ",82/3G %' 80,#'," #

5%"+#& #;$%.+%'(G

3$4&55$26"1&2)

:%K,0,3' %;#.," "B/+&6 $,

+",6 C/0 6%K,0,3' .0/+E /C

,&,;,3'"G

-/3',3' H,+0%"28

Page 6: Heuristic Analysis of Make My Trip

8/9/2019 Heuristic Analysis of Make My Trip

http://slidepdf.com/reader/full/heuristic-analysis-of-make-my-trip 6/23

Page 7: Heuristic Analysis of Make My Trip

8/9/2019 Heuristic Analysis of Make My Trip

http://slidepdf.com/reader/full/heuristic-analysis-of-make-my-trip 7/23

!"#$%&'()9%"+#& :,"%.3

+,,-$ ./,$'0"1&2)

M0/+E%3. /C 7'#8F,6 ;,3+

D%'B /'B,0 /'B,0 3#5%.#2/3

&%"' %" 80,#23. 8/3C+"%/3G

-/3',3' H,+0%"28

Page 8: Heuristic Analysis of Make My Trip

8/9/2019 Heuristic Analysis of Make My Trip

http://slidepdf.com/reader/full/heuristic-analysis-of-make-my-trip 8/23

!"#$%&'()-/3',3'> =0#36%3.

+,,-$ ./,$'0"1&2)

N,0; L#F,L(N0%E D%'B

8#;,& 8#", B#" $,,3 +",6 /3

'B, D,$"%', C/0 'B, $0#36%3.$+' %' %" 3/' "%;%&#0

,5,0(DB,0,G !EE,0 8#",

D/06 L?OPLQNR*S %" 3/'

.%5%3. E0/E,0 ;,#3%3.G

3$4&55$26"1&2)

L#F,L(N0%E "B/+&6 $, +",6

%3"',#6 /C L?OPLQNR*S

-/3',3' H,+0%"28

Page 9: Heuristic Analysis of Make My Trip

8/9/2019 Heuristic Analysis of Make My Trip

http://slidepdf.com/reader/full/heuristic-analysis-of-make-my-trip 9/23

Page 10: Heuristic Analysis of Make My Trip

8/9/2019 Heuristic Analysis of Make My Trip

http://slidepdf.com/reader/full/heuristic-analysis-of-make-my-trip 10/23

!"#$%&'()@+382/3#&%'( > !"#$%&%'(

+,,-$ ./,$'0"1&2)

U3 8&%8F /C 6,E#0'+0, ",&,8'

6#',> %' 6/,"3V' "B/D DB%8B

",&,8' %',; %" #825,G

3$4&55$26"1&2)

=+$$&, %8/3 8#3 $, +",6 /0

"/;, 6%K,0,3' 8/&/0 '/

6%"23.+%"B 'B, 3/0;#& "'#',

/0 #825, "'#',G

-/3',3' H,+0%"28

Page 11: Heuristic Analysis of Make My Trip

8/9/2019 Heuristic Analysis of Make My Trip

http://slidepdf.com/reader/full/heuristic-analysis-of-make-my-trip 11/23

!"#$%&'()-/3',3'

+,,-$ ./,$'0"1&2)

*3 'B, W%.B' "E,8%#& 6,#&"

",82/3 '/E B/',& 6,#&" #6 %"

;%"&,#6%3.

3$4&55$26"1&2)

%3"',#6 /C E+X3. '/E B/',&

6,#&" %3"%6, W%.B' "E,8%#&

6,#&" > %' "B/+&6 $, .0/+E,6

/+'"%6, 'B, $/YG

-/3',3' H,+0%"28

Page 12: Heuristic Analysis of Make My Trip

8/9/2019 Heuristic Analysis of Make My Trip

http://slidepdf.com/reader/full/heuristic-analysis-of-make-my-trip 12/23

!"#$%&'()3#5%.#2/3

+,,-$ ./,$'0"1&2)

P&,;,3' E/"%2/3%3. /C "#;,

,&,;,3'" 5#0%," /3 6%K,0,3'

E#.,"

3$4&55$26"1&2)

*;E/0'#3' ,&,;,3'" E/"%2/3

"B/+&6 $, .&/$#& '/ %380,#",

Z36#$%&%'(

-/3',3' H,+0%"28

@&%.B'

=+"

Page 13: Heuristic Analysis of Make My Trip

8/9/2019 Heuristic Analysis of Make My Trip

http://slidepdf.com/reader/full/heuristic-analysis-of-make-my-trip 13/23

!"#$%&'()4#5%.#2/3

+,,-$ ./,$'0"1&2)

U3 8&%8F /C C#0, 8#&,36#0 3,D

E#., %3',0C#8, %" 8/;E&,',&(

3$4&55$26"1&2)

!", /C &,"" $0%.B'

#65,02",;,3' EB/'/" #36

;/0, ,;EB#"%" /3 D,$"%',"

8/0, '#"F"

-/3',3' H,+0%"28

Page 14: Heuristic Analysis of Make My Trip

8/9/2019 Heuristic Analysis of Make My Trip

http://slidepdf.com/reader/full/heuristic-analysis-of-make-my-trip 14/23

!"#$%&'()9%"+#& :,"%.3> 8/3',3'

+,,-$ ./,$'0"1&2)

*8/3 %" 3/' E0/E,0> #36 .%5%3.

3,.#25, C,,&%3. '/ 'B, +",0G

4/ W%.B' '#F, /K &%F, W%EE,6G

3$4&55$26"1&2)

*8/3 "B/+&6 $, 8/3"%"',3'

'B0/+.B/+' 'B, D,$"%',G

-/3',3' H,+0%"28

Page 15: Heuristic Analysis of Make My Trip

8/9/2019 Heuristic Analysis of Make My Trip

http://slidepdf.com/reader/full/heuristic-analysis-of-make-my-trip 15/23

!"#$%&'()4#5%.#2/3

+,,-$ ./,$'0"1&2)

[B,3 +",0 8&%8F" /3 I",#08B

W%.B'J %'" #.#%3 #"F%3. C/0

",#08B W%.B' #" %3 E/E+E

-/3',3' H,+0%"28

Page 16: Heuristic Analysis of Make My Trip

8/9/2019 Heuristic Analysis of Make My Trip

http://slidepdf.com/reader/full/heuristic-analysis-of-make-my-trip 16/23

!"#$%&'()9%"+#& :,"%.3

+,,-$ ./,$'0"1&2)

7E#.B,X 5%,D /3 ",#08B

0,"+&' E#.,G

3$4&55$26"1&2)

S0/E,0 .0/+E%3. /C "%;%&#0

,&,;,3'" "B/+&6 $, 6/3,

-/3',3' H,+0%"28

Page 17: Heuristic Analysis of Make My Trip

8/9/2019 Heuristic Analysis of Make My Trip

http://slidepdf.com/reader/full/heuristic-analysis-of-make-my-trip 17/23

!"#$%&'()9%"+#& :,"%.3

+,,-$ ./,$'0"1&2)

9%"+#&&( 'B,0, %" 3/ 6%K,0,38,

$,'D,,3 E0%8,> ,#03 E/%3'"

#36 $//F $+A/3G ?&& /C 'B,;#0, "%;%&#0 %3 8/&/0

3$4&55$26"1&2)

NB,0, "B/+&6 $, 5%"+#&

6%"'0#82/3 C/0 'B, $//F

$+A/3 "%38, $//F%3. %" 'B,

E0%;, #82/3 /C 'B, D,$"%',G

-/3',3' H,+0%"28

Page 18: Heuristic Analysis of Make My Trip

8/9/2019 Heuristic Analysis of Make My Trip

http://slidepdf.com/reader/full/heuristic-analysis-of-make-my-trip 18/23

!"#$%&'()9%"+#& :,"%.3

+,,-$ ./,$'0"1&2)

N//&2E $+$$&, C/0 \ ",#' &,]

6/," 3/' ",,; '/ $,

8/33,8',6 '/ 'B, E#028+&#0E0%8,G

-/3',3' H,+0%"28

Page 19: Heuristic Analysis of Make My Trip

8/9/2019 Heuristic Analysis of Make My Trip

http://slidepdf.com/reader/full/heuristic-analysis-of-make-my-trip 19/23

!"#$%&'()9%"+#& :,"%.3> <#$,&%3.

+,,-$ ./,$'0"1&2)

U3 'B, 0,5%,D W%.B'

6,'#%&"> &#0., #;/+3' /C

DB%', "E#8, $,'D,,3 C0/;#36 '/ 6,"23#2/3

3$4&55$26"1&2)

[B%', "E#8, "B/+&6 $,

0,6+8,6 #36 $#&#38,6 "/

'B#' 'B, ,&,;,3'" /C "#;,

.0/+E D%&& &//F 8/33,8',6G

-/3',3' H,+0%"28

Page 20: Heuristic Analysis of Make My Trip

8/9/2019 Heuristic Analysis of Make My Trip

http://slidepdf.com/reader/full/heuristic-analysis-of-make-my-trip 20/23

Page 21: Heuristic Analysis of Make My Trip

8/9/2019 Heuristic Analysis of Make My Trip

http://slidepdf.com/reader/full/heuristic-analysis-of-make-my-trip 21/23

!"#$%&'()<#$,&%3.

+,,-$ ./,$'0"1&2)

4/' $#&#38,6

%3',0C#8,> 'B,0, %"

B+., DB%', "E#8, #],0',Y' Z,&6

3$4&55$26"1&2)

*3"',#6 /C E+X3. &#$,&

5,028#&&( *' 8#3 $,

#&%.3,6 B/0%1/3'#&&(G

-/3',3' H,+0%"28

Page 22: Heuristic Analysis of Make My Trip

8/9/2019 Heuristic Analysis of Make My Trip

http://slidepdf.com/reader/full/heuristic-analysis-of-make-my-trip 22/23

!"#$%&'()<#(/+' > 9%"+#& :,"%.3

+,,-$ ./,$'0"1&2)

U3 '/E B/',& 6,"23#2/3" /3

B/;, E#., 'B,0, %" "'#0

0#23. C/0 E#028+&#0 B/',& $+''B,0, %" 3/ 0,C,0,38, &%F, /+'

/C B/D ;#3( %' %" ^ /0 _ /0 `

3$4&55$26"1&2)

*' "B/+&6 $, 5%"+#&&(

6%"E&#(,6 &%F, /+' /C ` %' %" ^

/0 _ /0 `G

-/3',3' H,+0%"28

Page 23: Heuristic Analysis of Make My Trip

8/9/2019 Heuristic Analysis of Make My Trip

http://slidepdf.com/reader/full/heuristic-analysis-of-make-my-trip 23/23

H,+0%"28 P5#&+#2/3 /C L#F,L(N0%EG8/;=(a 9%5,F ?3#36